Reviews of Children's Hospital of Wisconsin: Emergency Room (Hospital)

Jessica Repati

When we had to take our 2 year old here the staff was very attentive, fast, and caring. We had no wait and saw a doctor right away. All together we were there an hour. The doctor was very kind and reassuring. The next morning they promptly called in the nicest after care er call I've ever had. They are definitely ranked best in the area for a reason.

Amber Harris

I went to the E.R. yesterday because my son broke his wrist while we were on vacation out of town. He needed to be put in a cast as soon as possible. Other casting outfits were booked and so I called the E.R. prior to coming to see if they cast. The person on the phone replied they did in fact cast. I came all the way to Children's from West Bend. Upon arriving the person who checked my son in also told me they would be able to put a cast on him and took him back. Upon the nurse practitioner coming into the room as soon as I told her the situation she told me they do not cast and the reason the hospital out of town put on a temporary cast was for swelling. Of course, I was frustrated upon calling before coming and TWO people telling me they do cast. I left and called numerous of orthopedic doctors with Aurora (where we normally go) and they rushed to find an open orthopedic doctor for him to get a cast. Needless to say he had a cast put on right away, it wasn't too swollen, and I will never take my child to unprofessional Children's Emergency again. If I could give no stars I would!

Sherry Doria

Nurse Allison Karwacki did an outstanding job. Because of her my grandson did not go Home undiagnosed properly!!!! Greatly appreciated! Thank you Children's Hospital!!!!

Drb Snc

My one-month old grandson had a high fever and other symptoms; his Primary Care Physician, working in a different hospital system a mile from grandson but twenty miles away from CHW, and during regular working hours (i.e.COULD have first seen child and directed him to his own high-quality ER) directed that he immediately be brought to Children's Hospital. This is a testament to CHW's premier staff and facilities, and the recognition that medical peers give to them. CHW quickly determined the infant had meningitis, admitted him, and eventually made him "all better". "Rocket Scientists"

Jeannie Mayorga

Got told my 4 month old had stomach flu when he actually had bladder infection!

Ashland Macon

I will never come to this emergency. I will be sure to just make appointments with my primary care physician. My baby was sent home after being told she didn’t have the flu and that she was completely fine. My baby throwing up is not completely fine. Returning two days later to have a different doctor access my child, she had the flu. The rooms are dirty. The wait time is ridiculous to be put in a room, to be seen, and then to be discharged. Never again. Worst experience every time I come here.

Courtney Fiegel

Awesome care and very respectful. They are so very busy and still manage to make time for even the smallest concerns.

Gina Rose

Took my daughter to this emergency room after being sent here from urgent care. This ER is disgusting! There was dried blood on the floor in our room. They said they would send someone to clean it up after 20 mins of no one coming I put gloves on and grabbed a caviwipe and started to clean it up. The wipe was black after only a few swipes over the floor! That is nasty! The floor in here is so dirty. The entire room should be fully cleaned between each patient and clearly it is not. If we weren't sick when we got here I wouldn't be surprised if we left with something new.