Reviews of HighPoint Health System (Hospital)

Sharen Ramer

My daughter went to the Gallatin ER for severe pain as her Dr had suggested. She was put in a room with no blankets, no pillows, no call button, (she asked for a blanket and was never given one). When I brought this to the Dr's attention, she simply nodded. They told her they were going to start fluids, and after 4 hours never did. The urine specimen she gave never made it to the lab. They did offer to take another specimen. Now I realize the ER is not a hotel, and there are people with critical and life threatening injuries and sometimes you have to wait. I get that. What I do not understand was the complete lack of any empathy. The Dr I spoke with was very curt and dismissive. I could even let that slide, IF they had done anything to help her. Instead she was sent home with a promise to call her with an appointment for another procedure. This ER is completely lacking in a lot of areas!

paul heard

Over charged me! Excessive amounts 400 percent of Medicare. I have been trying to dispute the claim for the last six months and they put me on hold and won’t return phone calls. Will not go back to this facility for any care.