Reviews of Hillcrest Memorial Hospital- Emergency Room (Hospital)

kay c

They were kind and understanding. The wait time was not long either.

Keith Hughes

ER is pathetically slow. We have waited 6 hours and still no service. This is a joke.

Brenda Bowers

They gave very loving care at the worst time in your life and let us stay as long as we needed with our loved one.

Jackie Black

I went to a walk in clinic because I was having some serious back pain and tightness in my chest. The doctor suspected a blood clot and sent me to Hillcrest ER. I was checked in and taken back right away and had nurses setting up my IVs and getting all of my information right away. The doctor was quick to come in and everything was going great . I couldn’t sit still because of the pain. My blood pressure was up to 170/110. I usually don’t have blood pressure problems. The nurse told me it was normal for you blood pressure to go up when you are in a lot of pain. They gave me medicine for the pain and I could finally sit still And my blood pressure was coming down. I had taken a water pill earlier in the day as I do everyday. I got up to go to the bathroom twice in one hour. We were right outside the nurses station. After 2 hours of being there my pain was coming back and my blood pressure monitor was going off because it was getting dangerously high. I asked for something else for pain. I heard my nurse talking to the other nurses about I couldn’t be in pain because I was up “ running around” the halls. I was using the bathroom!!! Shift changed and still no pain meds. I asked my new nurse for some. He and my first nurse were outside my door exchanging my chart and discussing my vitals. He told her my blood pressure was getting higher and I was past due for pain meds. She then told him I was “running around the halls” finally the doctor came in to give me my lab and CT results and said I was ok to go home and to follow up with my doctor next week. When I asked again for something for pain before I left he seemed annoyed. I also asked him if he was going to give me something for my blood pressure until I could get in to see my doctor. He said I should be fine. The evening started out great but at the end I felt like they were just assuming i was a pill addict.

Tetyana

ER waiting time is already over 2 hours. Still waiting...

Overly Blessed

Had the absolute BEST experience, ever, tonight (2-4-18) at the Emergency Room at Hillcrest. My 8 year old son went in with 103 degree fever, heart racing, shaking and labored breathing.. My son is special needs and very difficult to communicate with, especially in the setting and circumstances that he was in. Every single person, from the front counter, to the doctor on call, to the lady collecting insurance, were all wonderful with my son and I. Every single person on duty treated my son with genuine compassion and prompt, immediate care (even with the ever growing cases of flu going around. However, one person stuck out like a shining star. The nurse that dealt with my son, was the most compassionate, patient, child-friendly person that I've ever encountered! This lady (I wish I remembered her name, but it is my new goal to find out, and call in to report to someone above her, on my experience) treated my son as if he was her #1 priority, without taking neglecting anyone else's needs at all. This lady sat with my son, explained things to him on his level and took an extra special focus to his needs and disability and single handedly was making my child smile and giggle, and feel proud of himself, and able to get him to explain what was going on with him.. She did this out of genuine good heartedness, and restored my faith in society.. This lady wanted to work with special needs children, but loved helping everyone as a nurse. My son came home telling his brothers that the hospital isn't scary and they're really nice.. I wish everyone that my son encountered, for the rest of his lice, was just like his nurse tonight. This, by the way, is not my first trip to this ER. My other son had stitches there before. This ER has always been fantastic! Tonight's experience though, will never be forgotten by myself, or my son!

Martha Mann

Physician , Nursing and Business Office staff was incredible. Very thorough, caring and compassionate.. Just a great group!

AYTM Movies

Waiting time is too long, more than 2 hours already! Starving... Still waiting to be called...

Tracey Rice

I had surgery at Greenville Memorial on July 8th and got sent home on the 9th. On the 10th my husband had to rush me to Hillcrest ER. It didn't take them no longer than 20 minutes to get me in the back. The nurse I had, Ms. Dena took real good care of me and kept my husband informed about everything. I was admitted and she stayed with me until I was put in a room. I was actually fighting for my life because I got sent home after my surgery with an infection and pneumonia. The nurses on 2nd floor saved my life. They did what Greenville Memorial didn't. Everyone at Hillcrest that was involved with getting me better, I THANK all of you.

Marie Shaver

I came in with a vaginal cyst. I was scared about what it might be. The doctor (rawl) was so great at addressing my concerns and answrribg any questions. The nursing staff was amazing. They went above and beyond what was needed to help me thru a hard experience. I will not choose another hospital for my needs in the future.

Luke K

I'll go here if I'm dying, otherwise... never again.