Reviews of Encompass Health Rehabilitation Hospital of Columbia (Hospital)

Sabrina Bowling

Awful place!!!! My mother was sent to Healthsouth for rehabilitation in November 2017. The first day in there was not pleasant and for the entire 3 weeks, it just got worse and worse. The day she came home she fell before she got in the house and had to return to the hospital and be sent to another rehab center a week later. Their "patient care" is not good. If I had known that Healthsouth was this bad, I never would have sent her there. Families be warned!!!! NOT A GOOD REHABILITATION PLACE FOR YOU!!!

William J

My daughter wound up in this center after an infection laid her up in the hospital for a while. Because of her obesity, she was already not walking well. The sedentary repair in the hospital meant she had to practice walking again. The staff is kind and patient, and the mobility care for her was superb. However, one day I noticed two food trays in her room and asked her if she acquired a new roommate. She said no that one tray was for her snacks. I was appalled that there was such a lack of care for her nutritional needs. There was a package of Snackwells cookies on her tray. Here she is in the facility because of problems brought on by her obesity and this facility did not maintain her on a lower calorie diet. When I mentioned this to the doctor, he replied, "This is not the time for lectures." Well, when is the time doctor? When she is dead? Have we gotten to the point where we will accept money for caring for someone when she is sick but not care too much about keeping her well??? Sad, sad, sad.

Crystal Smith

This place is awesome!!

Tanya Godin

I worked there for 7mths staff and patients were all amazing.

Tameka Cave

My brother went here a year ago after having a stroke. The staff was wonderful. At first I was scared for him but was assured he was in great hands. He stayed for exactly 20 days and today is as strong as ever. While there he was also able to attend our yearly beach trip which was really great because everyone was so happy to see him. He loved the therapy he received and bragged on the food. I recommend all of my family members needing therapy to this facility. My favorite thing about his care was his last day, his shirt said today is the day

Jonathon Peters

These guys are absolutely amazing at their jobs. I was here for two weeks due to breaking most of the bones in my leg as well as fracturing vertebrae in my back and as such could barely move. Within two weeks I was able to get around under my own power again. The therapists are incredible to say the very least and always help you maintain a positive attitude in what could be the grimmest of situations. The doctors are also wonderful at responding to your needs and are quite personable...a far cry from most hospital doctors. You are in good hands here. Have no illusions, they will work you incredibly hard but it is all for a good purpose. Without their help, I would not be able to start living my life normally again. Thanks Health South.

Jennifer Clark

My mother fell in therapy and they would not let me review the tape because they could not tell my why she fell face first in therapy.. had some issues with some rude, mean and unfriendly nurses...

vanessa norwood

My mom went here and is still there .she is doing really well. The staff is great and very caring. Thank you guys so much.

Florence Aldan

I pray our experience here this weekend is not going to be like this the rest of the time he has to be here for rehab. No privacy at all. Two of the techs took a patient to the bathroom with the door wide open with just a brief on. Not just once but multiple times. They sit in front of the rooms on their phone and talking with each other about their personal business. My fiancé is in the neuro section and the tray was left on his bedside table. Came in this morning and the tray and his meds is sitting on his bedside table and he was asleep. Yesterday I gave him a bath and the linens and trash were left in the room from 9 am until the night shift came in at 7pm. I work in healthcare so I know the regulations and residents rights. You call to check on your family and the nurses don’t answer the phones. Lord if he didn’t need this therapy I would take him home. I heard the therapy department is great and I’m trying really hard to hold on.

Connie Williams

Awfully terrible in the Columbia location. The first night my mother stayed here, this place refused to help her go to the restroom. The nurses came in to her room only to cut off her call button. My mom cried all night, can you imagine. The CEO assured that my mom would have help to the restroom every two hours as the doctors ordered. The nurses are very mean and rude and they never want to be bothered! No one wanted to be bothered and no one was pleasant. You will usually find the nurses outside the rooms in a hustle gissipung about their paitients in a negative way. The refused to assist my mom with bath time so we had to have a family member with her around the clock to make sure she was cared for. Either there’s a problem with the CEO’s Chris leadership, the staff or the organization as a whole but this place isn’t for the sick. This place is totally negligent, extremely unorganized and very unprofessional. The doctors orders were never carried out. The gave my mom medicine one night at 1 am and she was directed to have her meds by 8pm because of her COPD, My mom almost chocked to death. Basically this place appears to always be short of staff, and they have no real desire to assist their patients. The CEO gave us his cell phone number but never answered his phone or address his messages. My mom has been here 3 weeks now and I strongly don’t recommend this place to anyone that will need assistance or care. Don’t trust your love ones to this hell hole. I would rate this place with any stars, This place needs a total investigation!

Patti Elkins

Amazing! The whole staff is very profession, patient, understanding, & made my dad "want" to do what was required! I was blown away. Thank you so much.

giuliana esenwein

I was an employee for this company. I loved when Katherine was our DON she was amazing. Once she left things went south quick. I was actually terminated for being sick with vertigo on the job and falling in a patients room. I was told " if you leave you will be terminated". I covered so many extra shifts came in early stayed late and this is how they treated me. I had awsome patient comments. My patients loved me and i loved them. Managment has no morale they are very disrespectful. They are unprofessional. They humiliate you in front of other staff. They discuss peraonal matters with other staff. They do not protect staff from violent or inapropriate behavior from family members and patients. They have cheap supplies. The managment team refuses to help when we worked short or simply just needed help. The managment team ignores call lights. I worked hard to make sure my patients where happy with me. I brought supplies from home for my patients i went above and beyond for them. This companys name will have bad reviews because of the managment they have running the place. Jennifer ( DON) is very unprofessional Chris ( administration) is very rude and unprofessional he actually ran over my foot with his wheel chair and never said excuse me or tried to apologize. The wound nurse doesn't look at the actual wound she only looks at pictures therefore the patients wounds aren't healing because they where never visually observed. Nurses have alot of patients with alot of meds to pass which makes it almost impossible to finish work on time. Staff isnt accommodated for their effort to help this place run. Its so sad to see such a great place fall apart. This was once one of my favorite places to work. Now i am almost ashamed to say i use to be a team member.