I'm not impressed at all!
So far its day 4. My mom-in-law was husseled around even though she had been in a hospital bed over 3 weeks, the records were transferred so they should had known. Either they decided not to read them or didn't care. But the sad part comes when I said something the staff has treated us like the plague!
We about lost her 4 times & asked the rep multiple times if they would work with her & not push her before we agreed to have her here.
They keep pushing her & she is not one to complain but she's been put in a wheelchair & left in between sessions. Sunday was the first time she's been in a chair in 2 weeks! If I wouldn't had been there to voice concern they would have just left her in the chair after her session too!
I mean things like getting her into bed & not supporting her back & the nurse lifted her legs & she fell back & barely hit her head!
Changing her bed 3 times & making her stand (again, she hadn't been sitting up more than 2 times in 3 weeks) & with the transfer & all that had gone on she was so exhausted!
Any time I mentioned anything: fresh water, tissues, more blankets for her, ice so I (yes, so I not them even) could get her things, etc. The 2 techs, & 2 nurses, all had a bad attitudes & were just rude! I don't want to even visit her because I'm afraid they may treat her bad because of me asking questions & voicing my concerns!!
If things don't change soon, very soon, I've had enough!
It's day 6 & PT has improved since day 4. But she's got a bruise on her arm from someone grabbing her...
Day 8: It took a week but things have finally gotten better. Please pay attention & be proactive with your loved ones care! Stay involved & let them know you care.