Reviews of Urgent Care - Tower Health Medical Group (Hospital)

2101 State Hill Rd Suite 5, Reading, PA 19610

Average Rating:

DESCRIPTION

We have all the information of people like you who consume the services of Urgent Care - Tower Health Medical Group (Hospital) in the area close to the state of Pennsylvania.

To this day this firm gets a score of 3.0 out of 5 and this score has been calculated on 53 reviews.

As you can see its rating is discreet, neither too high nor too low, and it's founded on a very large number of feddbacks, so we may conclude that the assessment is quite reliable. If many people have bothered to value when they've done well with the service, it works.

As you know, we do not usually bother to give scores when they are positive and we usually do it only if we have had a problem or incidence...

This Hospital is classified in the category of Urgent care center.

Where is Urgent Care - Tower Health Medical Group?

REVIEWS OF Urgent Care - Tower Health Medical Group IN Pennsylvania

Jamie Williams

Told me that they could not remove stitches from a workers comp claim, and that I need to return to the facility that treated me first even though the original facility is a tower health facility and is more than 3 hours away. I offered to just pay cash but they would not remove the stitches under any circumstances. I was told on the phone by the original facility on the phone that I can have them removed anywhere I choose, and any Tower Health facility should be able to bill under the same claim. Staff at this facility are just incredibly rude and lazy.

Brianna McGovern

I went to this urgent care once and they were lovely; they made sure I was comfortable and and were very nice. However, I called them to ask if they treated for something different, a lady on the phone named “Vivian” laughed at me. I understand that Googling symptoms may not be the best idea but that’s why I called them, to see if it was something they could help me with. There was no need to make me feel stupid for asking about something I’m concerned with....

Tana Acosta

I went to this urgent care because of a hand injury: I explained to the nurse in the front office that it wasn’t a work related injury, but after a night’s work, it was acting up. My company DOES NOT have Worker’s Compensation, so the nurse proceeded to tell me that my condition needs to be filed as a Worker’s Comp claim. After I explained to her that my company doesn’t offer Worker’s Comp, she told me to go to the ER, knowing waiting in the ER could take HOURS. This is the worst urgent care I’ve ever been to. If I’m telling you I didn’t injure myself at work, why are you assuming that’s what I did? Why would I have a reason to fabricate how I sustained an injury? I left the Urgent Care in pain and extremely upset. I don’t know who I need to speak to about this, but I am extremely furious.

Jullien Searfoss

I had a good experience with the right amount of time spent on me back in February when I had bronchitis, but the past two times I have gone, I was hurried through. The second time in June wasn't too bad, but the medication given didn't work. This past time, I sat in the room waiting to be called and five people that came after me all went in before me. Then, I let the doctor know immediately the antibiotic he wanted to prescribe for me hasn't worked in the past and makes me feel very ill.. he prescribed it anyway and told me to call if I got sick and after 4 days of being sick, I called in and the nurse told me she would speak with him and get back to me about a medication change. Needless to say, I am still on the medication feeling sick and have NOT heard back from anyone. Poor service. I will NOT be going back. Update: I just got a phone call to stop the medication and take something else. Well, had he prescribed something else originally and listened to me, this would not have been necessary.

Michel Nazario

On 1/17/2018 i went to get checked for a arm risk pain. The Doctor that went to see me, did a diagnosis of my health situation with out check my health condition related to worker's comp. Considering the fact and the way how this person treat me, was very unprofessional and rude. I would not recommend any body to go to this place ever. After the fact i went to see an other Doctor and base on the treatment received, i was diagnosed with Gout. Wish wasn't related to work at all.

Phil Gunning

I have gone here a couple times. Latest visit I had Dr. Wajab. She did a great and thorough job and was very nice and provided excellent service. I wouldn't hesitate to see her again and highly recommend her.

Michael Pennock

Angela N

I called the office to let them know I was on my way and arrived before closing time. They locked the doors in front of my daughter and I and we were told in an intimidating manner to go away. I had already explained on the phone what the issue was, a quick listen at my daughters lungs... urgent care does have the word “care” in it, maybe you should tell your staff. VERY DISAPPOINTED... I never write reviews but this really upset me.

Anonomys

Worst place I and my family received care! Nurse practitioner doesn't know what she's doing or prescribing. I'm allergic to steroids. I thought she gave me the 5 day antibiotic and here it was steroids which I absolutely cannot take ! I will never go back here ever again. And the one young nurse with light colored hair the looks she gives are awful

viv fig

Never been there... Idk

Anita Beaumont

excellent compassionate care, done quickly and very professionally. I felt quite safe in their care.

Lauryn Vasquez

Worst place and the doctor was horrible.

Zaidens World

Whoever answered the phone (a female) was very rude and did not help at all.

Chelsea Raser

Today I came in with my 4month old. I was being a bit paranoid, the receptionist was so kind and said No you are just being a good mama the staff was awesome they called the nurse right away and the nurse and the doctor both came in a timely manner to check him. The doctor was very through in ensuring he was okay and helped ease my mind. I was very shaky when I showed up and they treated me so well. I was very happy. Thank you to everyone there and for taking such good care of my little man and easing my mind.

Raelyn Shawell

Best place to give blood

Karen Mojica

Stephanie Santiago

Chris Neidert

Kelly Wunderlich

Dorkietia Nicholson

Well paced and pretty efficient

Jill Kline

Excellent care, beautiful facility. Highly recommend

luis gomez

Michael Colon

They forgot I was in a room waiting. I waited 35 min before saying anything to a nurse and I got a surprised look that a dr hadnt seen me yet. Reeeeaaaal proffessional.

Katy Knop

Chris Carr

Staff was friendly and curteous. Wait time was minimal and the Doctor I saw was friendly and took the time to treat and discuss my symptoms

Norma Rosado

Ana Tavarez

(Translated by Google) I always like that I have to go either for or for my children they take care of me well ..... (Original) Me gusta siempre q tengo ir ya sea para o para mis hijos me atienden bien.....

dakota etheridge

Front desk and nurse were all very nice and polite, doctor came in listened to my symptoms did a few little tests then told me he completely disagreed with me and walked out.. didn't care to explain what he thinks or why he thinks it.. just left gave me a prescription for antibiotics.

Mildred Thomas

The receptionist was the only pleasant experience. I suffer from anxiety the doctor told me this is not a place for my issue. One of the two nurse's has a chip on her shoulder.

Ralph Saunders

N J

If I could put zero stars I would! Timothy J Kutz, MD is just flat out ignorant and spoke to me in such a rude way as If I was his child ! Went in for tooth pain and I wasn't even there for 10 minutes before he rudely shoved paperwork in my face and sent me on my way! Told me my mouth was a little bit swollen but didn't even give me an antibiotic just said oh it's tmj just eat ice! He was more worried about why I waited until tonight to be seen if the pain started yesterday morning while I was at work! REALLY! Then they wonder why people sit in the emergency room for hours!

Allen Ermold

Excellent staff and great nurses. I've been there twice and both times they had me stitched up and on my way within an hour. It sure beats five hours at the ER!

Andre Joyner

Amanda Flynn

Tbh they don't care about you they said there was nothing wrong with me later on I had to go to the er they told me I had an infection

Anissa Frazier

The nurse was loud and rude in front my kid and very judgemental and over talk me I was suprise at her negative behavior .When I go next time will ask for another nurse my family has been coming here for years this is the first time I experience a bad nurse with a ..attitude it was no reason for that. This happen at the new build Nov30 2018.

Marc Simmons

I came here for severe pain in shoulder, neck and tingling in my fingers. After x rays.. diagnosis.. Tendonitis. They said to take Aleve for the pain.. then said to see family doctor in 10 days.. 10 days of pain. I really don't see the point in having this place they can't do anything for you but tell you and give you same thing you already doing..tell you it's not working but go home take more..why are you in business ..its like going to a middle man ..so I go here before I see a doctor..what do this place do ..I don't understand..

jasmine w

Horrible doctors didn't address my concern and basically rushed me out without trying to treat me will never go. Back. Again

Gordon Lutz

Awesome experience Quick Professional Helpful Dr Jani is the best Thanks Gordon

JM JM

I walked in around 1:30 on a Wednesday afternoon to get treatment for a staph infection- the receptionist was very pleasant and friendly, as was the nurse, Barb. I wasn’t tended to by an MD, but a physicians assistant. But she seemed capable and other then that it was a good experience. I was in snout in about a half hour.

kim reyes

I took our youngest child in for possible Pink Eye and ear infection. They called us back in less than 5 minutes and were very kind and compassionate to my little guy. He was diagnosed quickly and we left with a RX before we had been in the office for 15 minutes.

Fer taylor

candy cane

They helped me when i needed it and friendly service

Scarlett Barrett

Will not be going back. I've been there before with good experiences but the PA I saw today over a painful infection I was very visibly and verbally concerned about spent less than one minute in the exam room with me, threw a prescription my way inside that one minute span, and didn't bother to ask or see if I had any questions before promptly leaving. When the nurse came in to give me my papers I asked if the PA was always so impersonal, to which she responded that the PA is used to working in the ER and that is the way she is. I have never had any medical experience before where I felt any sense of the detachment and lack of interest in a patient as I did there.

Jorge Oropeza

Back in 2014 went for my yearly physical, the staff were friendly!

Kate Downing

Terrible customer service. Woman who answered phone today had a bad attitude. Get over yourself!

carlos cabrera

Staff are rude and have no sensitivity at all.

Sean Lynch

sana chaudhry

Great care, love the staff and the doctors there

Charles westwood

L Eva

Dr. Osman is a wonderful doctor.

Richard K

Urgent care provided by the Reading Hospital now operating by the name of Tower Health.

Jeff Valerez

This place sucks

Business Hours of Urgent Care - Tower Health Medical Group in Pennsylvania

SUNDAY
8AM–8PM
MONDAY
8AM–8PM
TUESDAY
8AM–8PM
WEDNESDAY
8AM–8PM
THURSDAY
8AM–8PM
FRIDAY
8AM–8PM
SATURDAY
8AM–8PM

PHONE & WEBPAGE

Urgent Care - Tower Health Medical Group en Pennsylvania
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