Reviews of Planned Parenthood - NE Portland Health Center (Hospital)

Sarah Smith

Very professional, informative, and friendly staff.

Heather Wescomb

This is my favorite location I've been to - yes, the wait can be long, but I feel like I actually get the attention and detail that I need. The staff I've encountered at this location have been friendly and caring. I am so glad you guys are here!

mirranda margolin

I used to have blue cross blue shield insurance and recently I have dropped them as an insurance provider. I'm on birth control and with my insurance they were only allowing me 1 pill pack a month so I would have to go in every 3 weeks since I skip the brown pills, I came into the NE branch and got on C Care and now today I got the rest of my birth control packs for the next 14 months! They were super nice and the front desk was really helpful.

Noelle Schindele

I really liked my last nurse practitioner Marie Gibbs this time. She seemed informative and kind. However, there are two huge reasons I'm giving this PPH 2 stars. One, the appointment time. Last time it took three hours and this time two hours forty minutes. I had scheduled appointments both times. The waiting was roughly two hours for each. Two, the first nurse practitioner didn't seem to know the basics of how to treat my procedure. I went in for a LEEP procedure follow up. She was so confused about the protocol and without answers, that I helplessly called my old doctor for advice after the appointment. I will say she consulted the main nurse practitioner and called me back OVER A WEEK LATER. Her advice: Don't come back in. Everything is fine. I didn't feel fine! Thankfully, I'd already scheduled a follow up with the woman who does and follows up LEEPs, Marie Gibbs.

Meagan Christensen

I went in for an IUD check up. Turns out they did test on me without me even knowing. Now I owe 150 dollars to their lab which I never agreed on or had any clue of. I called billings to explained the situation, which the lady was super rude and unprofessional yelling at me, then hung up on me.

nakaya baughman

Worst experience ever! Had an apt at 3. Checked in waited for almost an hour, finally got brought back and still waiting in the room at 5. Beyond annoyed right now.

Max Wieneke

Great place! Whenever I need to get an annual check up I come here, whenever my friends need help making good parenting choices I come here. If I need services becuase of an accident I come here! I love this place, the service is wonderful, your treated with respect, and absolute kindness. I have never had a bad experience with this place. I highly recommend anyone come here if they are in need.

johanka macekova

when making the appointment on the phone I was told that the visit will cost me $77. After arriving to the clinic the lady at the check in desk said that there was a misunderstanding and I will pay €104. Well, ok. After the exam I was told at the check out that I have to pay €153 - double the original qoute! This is absolutely unacceptable and inconsiderate to the patients. Also, I was left waiting in the exam room, undressed, for more then 20 minutes. Conclusion: don't come here unless you have lots of time and spare money on your hands, that you don't know what to do with!

jamieruns

I had a GREAT experience here. Made an appt in advance, so I was in and out within an hour - wait time included. The staff was very knowledgeable, friendly, and knew their stuff. The doctor was hands-down the best physician I've ever had. I will be returning to this location and would recommend it.

L A

I had very bad experience in this clinic and I would not recommended at all, they treated me very disrespectfuly, they not professional at their job don't know what they doing, it's like they hate their Job there and against planned parenthood methods, for example doctor asked me why I don't want to make kids?! I was wondering if she is against that! Don't want to say more detail, but I advise everyone to try another clinic, this is kind of test clinic they do on monkeys or something, not for human. don't want even to talk about waiting for hours and never check you in at time...

Carlos Santiago

Very helpful staff. Good experience.

Jos Read

The ladies here are wonderful. Wait time can be a little long, but the staff more than makes up for it. Everyone from the front desk to the nurse practitioner or doctor are always really nice, and they always seem genuinely concerned about my health instead of just rushing me in and out. I've been unemployed for a bit and they've always worked with me to make sure my services were discounted or completely covered. They also take the time to explain everything and answer any possible question you might have. This is definitely the one to go to.

Inkblossoms B

From the clinic escort to the receptionist and the nurse practitioner, all of these women were amazing and kind and helpful. Keep up the good work and...thank you for helping me usher in a new chapter of my life.

Penny Royal

When I got my second IUD they cut my strings at the cervix (way to short). Now they will have to use special procedures to remove it. Also the wait times here are atrocious, expect to wait at least 3 hours front start to finish (despite appointment times). Friendly staff aside from that. I feel if my appointments were more prompt, I'd be more apt to donate when they ask you at the end.

Amethy Sandstrom

I was given so many options and felt that I was listened to even more than at my PCP. Excellent care. Thank you all for the services you provide

B K

When the white privileged doctors I had been paying out of pocket ghosted me after taking thousands of dollars and making me more ill than I have ever been before (Blake and Metro of portland clinic of holistic health) planned parenthood was the only place I could get medical advice on my autoimmune symptoms. Everyone there is so on their game, professional and competent. I appreciate their dedication to the portland community.

Sydney M

They will meet your needs, can't complain about their medical services. Plan for an hour minimum in the waiting room after your scheduled appointment. They are never even close to on schedule. They will try and talk you into signing petitions and will ask for donation after appointment.

Sarah Torland

I will definitely never return to this locatiom horrible my appointment was at one got here at 12:45 it's now 2:45 and all's they can say is sorry 15 more minutes. Absolutely not and this is the second time I highly recommend going to a different location.

Hope Ghazouani Martinez

I came here for an annual exam, only for privacy. I made an appointment for 1:20 and now at 2pm am sitting in my car after waiting that long to get called back. I asked how long it would take before I was seen and she said probably another 10-15 minutes after the 10 minutes I'd spend with her. How could something opperate so inefficiently? And why do they not tell you on the phone that you're expected to spend 2 hours there, or let you know at check-in that you'll wait 40 minutes before even being called back and probably another 20-30 before you'll be seen? Thank God I have other options, this is absolutely lidicrous they're able to run things this way. I will never ever go back to Planned Parenthood.

Tre Selor

Horribly inefecient health organization. Had post vasectomy analysis. Paper they gave me said "bring in sample within 2 hours". Brought a sample, was told "Gotta have an appointment." They threw my sample away rather than putting a label on it and doing the analysis, both would have taken the same amount of time to accomplish. This group just wants to milk insurance for a new "appointment" that isn't necessary, and wasn't even communicated during pre-vasectomy. I'm thinking about just buying a cheap microscope and doing it myself, this way they don't get any more $$$. After being a lifetime donor, and a believer in Planned Parenthood, I'm ceasing ALL further donations.

Blake Wentworth

They close "at 6:30" I needed service, they locked their doors when I got there at 5:30pm and just stared at me not letting me in while they continued to help others. Wont be coming back.

Mia

Made an appointment but not sure why. Been sitting here for 2 hours, what's the point of making an appointment if you aren't even going to be seen at that time? Seriously two hours, in the waiting room. Not to mention how long ill have to wait once they finally call me back. Kind of frustrating considering I have a life and my time is valuable to me, also I did have other things i wanted to do today that im now too behind to get done. Thanks for that, planned parenthood. I love you but seriously a 2 hour wait when I have an appointment is unacceptable.

quinn thereaux

I've always had quick and pleasant service from this clinic. I've gone in for STI tests and sometimes just to buy condoms, and it's always been great. Can I use emoji in reviews? Cause

CK G

They booked me for an appointment within 48 hrs of when i called. I am super modest, so i always get incredibly nervous before OBGYN appointments. The staff were so nice and comforting, i would highly recommend.

Kara Van Ness

Always wonderful, respectful and oh so helpful. Thank you for always being there!!!

Sofia Love

Had great experience with the staff and doctor

Keiren Bond

thanks for all that you do!

Rachel Goland

I had an appointment at 10:50 am. It is now 11:45am, I am still waiting. I watched 3 people that checked in after me go back, but since I am being seen by a "provider" that is running behind I have to wait at least another hour. I have to be at work at 2pm and I am going to have be late to my job. Not to mention I'm paying $200 out of pocket. This place is a joke and if I could give 1 star i would. Screaming kids with abusive parents in the lobby and rude staff that told me "This is just the reality of the situation." UNACCEPTABLE!!

NW BeautyGuru

I’m going to be honest, I had surgery here. I was told I would be comfortable before hand, then one of the nurses convinced me I didn’t need pain meds or anti anxiety meds. Even though I was clearly having a panic attack. After what felt like pulling teeth the nurse gave me Ativan to calm my nerves but when the procedure was done it was the excruciating thing of my life. I was left in pain and uncomfortable for hours. I think maybe it was a new nurse. Lisa I want to say? My experience was great until she came on as my nurse. Triggered instant panic attack with an already seriously situation going on. Hope she doesn’t work there if I ever need to come back.

John Egly-Russell

Went there for some bloodwork I needed, they got me in the next day after I called them. Yes, I waited in a room for a long time several times in between people who came into talk to me while I was waiting for the draw, but it beats waiting months to try and see a "primary physician" so glad they provide the health services they do at rates that are affordableish

Jack Daniels

This is by far the greatest health care place I have ever been to.The staff is really loving and nurturing.If they were closer they would be my primary health care providers.

Amy Willoughby

EVERYONE.... from registration, to lab draws, to the practitioners....everyone was TOP NOTCH. And I admit, having been a nurse for a long time, my standards are high. I felt well informed and supported holistically as a person throughout every step of my care..... even through a tough and worrisome circumstance. Everyone was really genuine, competent and capable, and most of all compassionate. I can't speak highly enough of their services. I highly recommend this facility.

Tiffany Binkley

I am forever grateful to the staff and volunteers here. Made the experience A good one

Brennan Scott

Planned parenthood called my girlfriend to discuss an issue. When she politely questioned their reasoning they hung up on her.

Walt Colas

Yet some many who enter PP the first time dont survive.

Jamey Billig

Friendly, professional, and super useful.

Jessica Garcia

Only negative thing was long wait time, at least an hour after your appointment before getting called to an exam room. Staff is nice & knowledgeable, they do not make you feel rushed. Ask about the charges for each test before they test you! HIV test was not free!

Kelsey Marie

As a 28 year old female student working toward a Microbiology degree and of reasonable, sound mind I wanted to leave a realistic review. I usually read all reviews and ones here worried me, but they must be out right lies because that is not the place I visited. The staff were AMAZING, I was called in so fast I barely had time to text a friend back. I was treated with the utmost respect, kindness and openness by every single staff member (I interacted directly with 5). And despite feeling extremely uncomfortable and sick due to a progressed bladder infection, they made me smile and feel completely at ease. This was, by far, the best experience I have ever had with any doctor's office. I would rather never go to a regular doctor again. Positively wonderful first time experience, thank you to all the staff for just being awesome.

Cynthia Phomma

I like that planned parenthood does not require you to schedule appointments..Really.... Okay, so I come in, I am the only one in here and was told no appointments were scheduled ahead of me. Great, so that meant I was going to be seen first. Wrong. A few other women come in, check in and fill out papers... Just as I did, and they get called up before me. Again, women kept coming in and I'm left behind. No appointments made prior too. All I need is oral contraceptive. That's it. Why is everyone else being called ahead of me when I was told I would be seen first. I know, my fault for not schedualing an appointment... but I never had to. I always came here for my BC. I'm a really patient person but when I have to wait longer than I was told to... Pushing becomes a big. Huge. shove.

Katelyn Eyford

This location is CONSTANTLY OVER AN HOUR BEHIND. Each appointment I've had here, I haven't even been called back until an hour after my scheduled appointment. The SE location is the same. It doesnt matter if you show up on time, early, at opening, middle of day or closing. While the staff is great and worls very hard, it makes having a busy day even busier with how behind they run. Plan on 3 hours total for any appointment you have here.