Reviews of Planned Parenthood - Central Oklahoma City Clinic (Hospital)

Erin D

Made an appt several weeks in advance, confirmed insurance ahead of time over the phone. Took time off work to come to the appointment. When I arrived at my appointment I was informed that they couldn't see me as their normal provider was on vacation this week and their substitute provider did not work with blue cross blue shield insurance. I was not called ahead of time and was in no way compensated for my time. I wasted time off from work because their office couldn't care enough to take five minutes to check on their appointments for the next day. My appointment was on a Friday, meaning they've had this problem throughout the week and knew it would be a problem today but didn't do anything about it. I will not be coming back here and I would not recommend them unless you have enough extra time to have appointments cancelled on you when you show up. I love what Planned Parenthood stands for, I wish their staff was a better representation of their organization.

Lucinda Mastin

I had an appointment this morning I get there and they tell me they can't take my health insurance when they could have told me this when I called to confirm my appointment I called them directly not the 800 number and they acted like since I am 40 it was an inconvenience I will never go back rude people

Makayla Saramosing & Vivien Keefe

Nice place! Their friendly staff is very helpful and kind....they get people seen quickly! Love it!!

Jade N

Called to make an appointment, after having a live chat the night before with a representative who told me my best option was a paraguard iud, for emergency contraception, because the morning after pill won't be very effective at my bmi. The receptionist ignored my request for an appointment, and told me the pill is twenty bucks. I told her I was told the pill may not work with me being overweight, and she just replied with, "well it's better than nothing". I only called this clinic because the one in midwest city is closed on mondays, but honestly I'd rather take my chances and wait until tomorrow for them to open. I'm not in a mood to deal with negative people.

Jennifer Clayborn

Good service & great information /education. Contrary to what some have said, PPOK does NOT pressure anyone to terminate - or continue - their pregnancy. They provide information only. In my experience they provide good care, by kind & knowledgeable staff. Don't believe the the propaganda spewed by the zealots. In my opinion, they are the dangerous ones, not those at Planned Parenthood.

Megan Kuhlmann

So I made an appointment and they decide not to tell me over the phone they can’t take my insurance and decided to tell me on the day of my appointment.

Markena Buford

Wouldn't rate this any stars or suggest anyone go here. They're are closed for renovations or whatever, so this website is inaccurate. Wasted time,gas and bringing my daughter out in the heat just to get there and they are not open!!! The post on the door says their other locations are open but not on the day that I needed to be seen. This is completely ridiculous and they need to get their business together.

Vaunda Knapp

The staff has been kind and helpful on my visits.

Nvl' lexx

Horrible , was sent to Walgreens for my birth control and i still have it in my drawer because I have to wait until my "next period" to get it injected . They don't answer or call back !!! wouldn't recommend to anybody !

Jamie LaVarnway

Had to make a special trip because they would not call me back by three days later. They are only open until 2:00 on Saturdays, not the online posting which says 5:00. Made the trip for nothing.

Derek Navarro

THEY ARE CURRENTLY CLOSED UNTIL 2018 - A bit of a wait even with an appointment. The staff is helpful and kind but they are understaffed. Don't plan on having your phonecall answered. It's easier to just go up there than call.

solo cholo

Didn’t bother to tell me they don’t accept my insurance when I called and scheduled the appointment drove 40 minutes. Got there for them to tell me so and that it be one 160 when I have no other options not the best at being there for the people

Spookie Swan

Iv been going to planned parent to get my birth control for almost a year never had a problem with the women at the front desk they have a new women now extremely rude she's blonde she has an attitude for no reason this is the second time Iv had problems with her.

Adalise Wolffe

Always very helpful and patient with my questions and indecision. They were willing to work out a solution to my unique needs in regards to birth control time and budget. They accept my insurance so I went from having to pay about 200 to nothing. (Bcbs) My only issue is the thin, middle aged blonde woman at reception who always seems very short and aggitated.

Steph

Like others have said, the receptionist is very unprofessional. She wasn't outright rude to me, but she wasn't helpful either. I went in a week ago just needing a refill on my birth control and they were out of it. The girl told me they would send a prescription for me and even named my pharmacy without me telling her. Well, of course no prescription was sent. I called the next day (Saturday) and left a message. It's a week later and several unanswered calls later, I still have no birth control. The voice mail system says for prescriptions, to have your pharmacy fax a request, however I was never advised to do that. Why does the pharmacy need to fax a request when PP is going to send the prescription for me? How come the phone is never answered? Do they only call back new patients for appointments? I've been in there a few times and it's never been busy, so why can't the phone be answered or messages returned? I'm extremely unhappy and only went to PP when I had no insurance. I will be going elsewhere. I wish it was possible to give negative stars or none at all.

Kalai Parks

What is the point of having an appointment if you are not going to be seen within 30 - 45 minutes??? Calling for follow up is a joke, no one answers the phone and if they do they only suggest appointments online. So why was I told to call during my last appointment? I'm done, going back to Integris.

Katelyn Parks

Way easier and faster to get into than an appointment with a gynecologist. They took me in next day and I had a very positive experience! Friendly and fun staff and very helpful and informative.

ballerforlife! asia johnson

Great care and service!

KMY123

I been coming here for years and never had a problem with any of staff till now. The lady at the front desk is very rude. This is not the first time I have been there and she have had an attitude for whatever reason but for now on im going to another planned parenthood.