This hospital USED to be a good one but something definitely has changed, because you so called "TOP RATED" facility ISN'T EVEN CLOSE, who rated you? Yourselves, Your family? Becoming a doctor or nurse isn't there an oath your asked to take? Being in a "helping" position? Well maybe your staff should take another look at it or even the definition of a Dr. or Nurse, shame on you people. And for anyone else out there who is sitting there reading this getting upset save it there's nothing you can say good or bad that will ever change my opinion n just for a minute think of it like this before you want to get a huffy puffy over my opinion. What if it was your family member? What if it was you? They turned away, they treated ugly, they acted disrespectful towards you, so u leave and go to another facility n within 25 minutes your IN SURGERY because you did need help because you were in pain coulda lost your life and why? WHY? Because what the nurse or Dr was having a bad day? or because of different views in recent events? Or because they found out they really didn't want to become a public helper because they have to help all different races? So after you can put yourself in my shoes with that point and still feel a need to think you got something to say by all means you go for it, but your wasting your time and there isn't even a point or view that would make this OK. So to the staff of this place hope that never happens to you, your child, parent, sibling, grandchild, the actions you did to my family. Yea I hope you or your family doesn't have to experience the ugliness your facility showed my family but then again I have no control of karma.