Reviews of NewYork-Presbyterian Allen Hospital (Hospital)

Bronx Moxie

Dr. Adam in the E.R is fantastic. The staff today was great. Friendly, attentive and prompt. I appreciate the care and treatment that was given.

Nicole Major

Good doctors horrible emergency room service

Marcela Liriano

(Translated by Google) Very good, I brought my husband recently by emergency and you're being treated excellently. Compared with that and gone is the best ... (Original) Muy bueno , traje a mi esposo hace poco por emergencia y lo estan atendiendo excelentemente. Comparándolo con los que e ido es el mejor...

George Santiago

ER staff is rude and slow... MRI lab unprofessional Will never come here again!!!

Roland Dixon

Waited here for 10 hours because my fiancé was suffering migraines. Waited hours for medication. Watched an elderly patient be attended to by a complete stranger, who by the way was a patient themselves. Its amazing someone hasn’t died in the damn waiting room, which was barely half full when I walked in (once again 10 hrs ago). I’ll make it plain...If your having an emergency don’t come here.

James Lee

The doctors and the nurses in the labor room are angels. They do a terrific job.

Little Bill

i was born here

Jessi angon

(Translated by Google) Excellent (Original) Excelente

Angelita Pacheco

Labor and Delivery Nurses treated my daughter well but overall the hospital is dirty. Entrance lobby was dirty and delivery room had blood stains on the floor. Not a good first impression. Praying all goes well with delivery and maternity ward are cleaner

Wilinson Kellowan Persad

This is ridiculous you come here to get medical attention seeking for help .... but instead you come here to waste time and energy going after the nurses and doctors worst hospital I've been to

Chastity Polanco

The wait time is ridiculous. The Nurses are rude as hell, especially in the Labor/Delivery department. I was accused of solely wanting a note for work. When I was inquiring about whom I should speak to about medical leave. I’m currently 5 months pregnant with a terrible sprained ankle. I was accused by the front desk nurse, that I only came in for a note. The nurse and midwife who attended me, made me feel uncomfortable with their stares and distasteful attitude. After I received “clearance” which the front desk nurse with attitude didn’t mention about. I went home with a sprained ankle because I couldn’t tolerate their unprofessionalism.

Twin Daviz

The worst hospital to have a baby in,father's can't see there kids .The worst in this dump as i write this comment

Ellie Harlin

My husband had a surgery on his back 2 weeks ago. As a wife, who waited for him while doing the procedure would say, I am so impressed by the service of their staff. They were so caring. They catered for us. My husband so glad about their service overall. Dr Ron Lehman was great! Hamdi, the man who ushered me to the family lounge can't do enough for me. He made my day a lot easier that day! Thank you so much!!!

M M

(Translated by Google) I just had a C-section and the treatment was excellent, the maternity air staff was wonderful since I entered the hospital I felt comfortable. They cared for us and looked after us with great respect, Nurse Rosemary was the first one who received me and was during the surgery she worried about me all day until I left the recovery area also letty was the first person who helped me when I was In my room she was great with me. Thank you for all the best experience I have had in a hospital. (Original) Acaban de hacerme una cesárea y el trato fue excelente, el personal del aérea de maternidad fue maravilloso desde que entré al hospital me sentí cómoda. Se preocuparon por nosotros y nos cuidaron con mucho respeto, la enfermera Rosemary fue la primera que me recibió y estuvo durante la cirugía se preocupó por mi todo el día hasta que salí del aérea de recuperación también letty fue la primera persona que me ayudó cuando estuve en mi cuarto ella fue estupenda conmigo. Gracias por todo la mejor experiencia que he tenido en un hospital.

Francis diaz

I was born here and I came out alive

Juan chávez

Nice place!!

hamad mff

Cc

Lissarette Nisnevich

This review is ONLY about their birthing room and post partum care. Our son was born 11/2017 and our experience was fantastic. Our OB Dr. Schott was not only knowledgeable but saved our sons life without hesitations or complications. She leads a staff of caring individuals who will be on top of your needs and making sure you have the birthing experience you deserve. Our nurse was Miosotis and I couldn't be happier with how she handled our admission and listened to my pregnant complaints and so on without ever judging but just supporting. Patient services was on top of their game about a negative experience we had prior our son being born when visiting and delivered on every promise they made and made up for whatever happened before. We are very grateful. The care in the room after birth is TOP NOTCH! nurses make sure you are comfortable, fed and happy 24/7 . There are lactation classes before you leave the hospital. My husband was allowed to room with me and was treated with the respect he deserved but being such a supportive husband and father. We got a handmade blanket for the baby by a lovely group of senior ladies and the food was so delicious! I will be delivering here again for sure.

Gary Commentucci

Care itself was good but takes WAY too long

J Controles

My wife had surgery in that hospital and i must say it has been the worst experience i've had in a medical center....the staff its just rude and negligent in many ways....its been frustrating from the moment we stepped in the emergency room to the surgery and stay.

Raj Thomas

The staff at security desk are just a pain, they have different set of rule every time. Health.care staff are great, polite and empathetic.

Christina Michelle

This hospital is horrible , i had to wait 4 hours for an emergency of me bleeding while being pregnant ! I will NEVER COME HERE AGAIN!!!!

Emad Emad

One of the worst hospital bad choice in my life

Daely

people don’t even answer their phones

Ingrid Raposo

(Translated by Google) I am hospitalized and they are treating me very well (Original) Estoy hospitalizada y me estan tratando muy bien

Millie Cruz

I waited in the area room for five hours until I saw a doctor for my son these people will let you die here worst hospital ever in New York !!

Juju Briggs

I love this emergency room they’re so attentive and nurses really care about you. In particular this week I had a nurse Elizabeth and a Dr foster. The nurse made sure I got the meds I needed when I was in extreme pain. I think that more hospitals should have nurses like her and the dr working there.

Mike Rappe

I don't understand with so many people unemployed, why the aides and staff at the hospital are allowed to be so rude, lazy and disrespectful to patient's and their families...I have never seen anything like it...If you make a complaint, then you are really in trouble!!! All of the aide's are aware of the complaint and then you are treated like a leper....Why is it so difficult to treat people with kindness and respect? The hospital needs to hire administrator's, who have the time to monitor the employee's and see the way patient's and their families are treated...Every person has the right to be treated with basic human kindness, and if your employee's can't do this, shame on both the employee's and administrator's..

Antony Manuel

Very bad experience the wait they put their patient is too long. In non busy hours you also are to wait for several hours to be attended.

jermar waite

Service is fast.the male PA in the fast track area knew his stuff.fast efficient, friendly, caring facility. Would recommend to any one.best overall service I've experienced in a actual Er dept.

Nadine Fernandez

Horrible experience, the labor nursing staff was cold, rude, ghetto and acted as if they had better things to do. It's dark and gloomy setting made me feel depressed. The nurses were robotic and cold. The midwife saw my labor as a joke, and went completely off subject when it came to asking me questions. I will never go back nor will I recommend this hospital. And they made it clear they had no clean rooms rather than saying they have unavailable news they were short staffed on maintenance and the ones that were there were very vocal about not being in a rush to get them clean

Jeffrey Rivera

I mean really, who likes going to the hospital? Nobody. But this place is great! Staff is great, all the way from admin to the doctors. Of course you aren't going to come here and get express service. You shouldn't go to a hospital expecting that. You wont be in-and-out of any hospital. But this place is definitely a lot better and faster than other hospitals. Thank you for always taking such good care of me.

Christina Varghese

This hospital is such a shame in comparison to the other NYP branches. Speaking on behalf of the medsurg stepdown unit, my grandfather has been admitted for over a week and his care is absolutely abysmal. If you/your loved one is in dire need of help, save yourself the trouble and go elsewhere for care. Truly disappointed.

faviel de jesus

They do not know how to work, I repeat this hospitals emergency room is horrable , people were screaming there lungs out in the waiting room, not one time did anybody that works bothers to ask or anything. They put me into the “Fast Track” room for 2 hours then a worker takes me out and tell me to wait outside becuase they wanted to attend someone else. So unprofessional i wish i could put ZERO stars.

John Thomas

I was a patient at The Spine Hospital in early August. When I arrived the morning of my surgery, I was warmly greeted and directed to the admission area. Once there, I was treated with patience and kindness and directed as to where I had to wait until being called in to prepare for surgery. Once, the medical staff had prepared me, my family was allowed to remain with me. They were treated with respect and were reassured that all would be well. While in surgery, my family were taken to a beautiful waiting room and provided with foods, snacks and beverages. My wife was kept informed of my progress in the operating room via her cell phone. It was not a text, but rather the nurse and the doctor. The nursing staff, in the recovery room and on the floor was outstanding. They were there when I needed them to assist me or answer any question. The discharge procedure was quick and efficient. This hospital transformed a frightening experience into a reassuring, comforting time. I have nothing but praise for The Allen Hospital - The Spine Hospital. My praise to Dr. Riew , the anesthesiologist, and the staff.

mary luisa Reyes

Spent 6 hours in the ER with my husband just to have his info taken. When i tell the nurse i wanted to leave her answer was “last name”

Jen C

If i could give zero starts I totally would, I understand that some people’s emergency have to be prioritized. But i have been waiting for 8hrs now with pain, I haven't been giving medication, for the matter i haven't even seen a doctor just that computer doctor. Where he told me i would need labs, And A Sonogram. I have yet to see a nurse to take my blood or anything else, they keep saying they are going to start calling but they haven’t called one person in Hours, I would suggest visiting a different Emergency Department as it seems here you will have longer than expected wait time. I spoke to a lady thats been here for about 9hrs and has yet to be seen

google account G

Post operative care was egregiously negligent. Pain team is being brought up on Disciplinary Charges with the NYS Licensing Board stemming from my hospitalization. Good surgeons , awful care otherwise. If you need surgery here get a private nurse to protect you.

Bryant Avila

The wait time in the ER waiting room will kill you before whatever you have. I have been waiting for 2 hours without being seen. I have been in other ERs before, this is by far the worst one I have encountered.

Samantha Belth

I went to the Allen Pavilion to have a fibroid removed. Everyone was incredibly nice and helpful - especially Dr Paula Castaño who led the way

Cliff Gokenbach

Dr. Riew and his team are superb. Communications were timely and effective. My turn around was a day and a half which I attribute to the skill of Dr. Riew and his associates. My PT was short yet effective. (as always in NYC, check your parking status. The hospital has an independant contractor and they will ticket you if they can), otherwise my experience was positive throughout.

Anthony Carter

Sitting in the emergency room for over 7 hours my friend collapsed on the street due to server lower back pains which could be the cause of multiple things and still hasn't seen a doctor or run any test on her after 7 hours waiting.

Fabiola Woods

Unbelievable! The lies being slung about by the nurses, staff and administration is as unprofessional as it gets. 6 hours we have waited to get discharged. 6!!! The doctor forgets to put the orders in and my poor father had to wait and wait. Make every effort to not come to this poor excuse for care.

Stephen Baranek

EXCELLENT FACILITY WITH WORLD CLASS DOCTORS AND MEDICAL STAFF.

Kayla Ha

The medical staffs are nice but the two guards at the entrance were extremely nasty. One of them named TORRES yelled at me because I walked past her. Excuse me TORRES, you were busy chatting with the other guard instead of your doing your job. Please face towards the entrance and instruct people instead of yelling at them when they walk past you. Ughh!

T-Mobile Store 207&Broadway NYC

Very bad experience I had with being one the family members my little Sis pick for the delivery. Everything seems fine and everyone helpful and professional until a nurse called Carmen showed up as the delivery Nurse for the day. She was so unkind I don't understand with so many people unemployed, why the aides and staff at the hospital are allowed to be so rude, lazy and disrespectful to patient's and their families...I have never seen anything like it...If you make a complaint, then you are really in trouble!!! All of the aide's are aware of the complaint and then you are treated like a leper....Why is it so difficult to treat people with kindness and respect? The hospital needs to hire administrator's, who have the time to monitor the employee's and see the way patient's and their families are treated...Every person has the right to be treated with basic human kindness, and if your employee's can't do this, shame on both the employee's and administrator's. The Nurse Carmen was extremely rude, demanding of you to do as she said even if it was not a rule from the hospital and she would be even bother if you would say another Nurse was nice or even if you use clothes to avoid trasfering batteria to your love one or her little one. So stupid. I know I would not pick this hospital for my delivery day God's willing.

Griselda Suriel

The experience of my children, was a great attitude and I feel like very grateful for the attention about how I feel in thats place.

George Dallas

What an incredible experience! Merry Christmas to all of you! This hospital and clinic has won me over. The staff all throughout the day was killing me with kindness. It truly has put us in the holiday spirit... even when you're not feeling well waiting to see a physician. Keep up the extraordinary work and going ABOVE AND BEYOND!

R. J. channel

I didn't have a pleasant experience in this hospital in the Sonogram area the lady there was Asian very rude loud as they can get I went there for my sonogram because my Ob/Gyn doctor send me because my son was big, and they need it to know before doing my C-section I heard this lady from the waiting area said that she wasn't going to my sonogram again that they knew my baby was big everyone that was in the waiting area hear her conversation with her colleagues all the way in the hallway. Then when I went to get it done, she told me I got three babies she was wrong then my blood pressure rise and my labor was induced. Another thing I was high risk and they let me there knowing this I was supposed to be in the 168th St hospital not there. Be careful about going there. She lucky I didn't know much, and I was young during this time, and I wasn't in the health profession like I'm now.

Samantha Hernandez

Very caring.

Daniel Farmer

It is a wonderful hospital, I was here during the early nineties, and I loved the time that I spent there. The doctors and nurses where good to me while I was there.

kenny ortiz

The WORST nursing staff ever in the ER. Nobody cares, the nurses told me to leave if I can't wait after sitting here for 5 hours. The doctor wasn't any better he told me that I have to wait cause there's people in front of me. Meanwhile the waiting area is empty and the staff is just chit chatting. St.Lukes w 59th here I come.... When someone is having an ASTHMA Attack you don't tell them to wait!!!! That person can't breathe IDIOT!!!

Daisy Byrd

If I could give no stars I would. Last summer when my uncle was admitted he was really sick. they put him on the geriatric ward because they didn't have space for him in intensive care and they didn't even have monitors on him to monitor his vitals. my brother was in the room with him and i had just walked in and noticed his lack of equipment. a couple of minutes later a nurse comes in and has the nerve to ask me and my brother sarcastically why we didn't come and get her; that my uncle was in distress. i responded back to her, why wasn't he on any monitoring equipment knowing how he needed to be in intensive care. they are the worst when i comes to bedside manner, common kindness.

Susy Santo

Very good hospital, and I am very pleased with the care I received during my Bunionectomy in that hospital. However, I can't say the same for the surgeon, doctor Friedman. He is a very good doctor but my surgery did not came as planned. Things were wrong inside the operating room during the procedure. For this reason, I am not going back to him.

MNE REPAIRS CORPORATION

The worst hospital!!!

Mike Laureano

My Girl is in the maternity room awaiting to give birth just waiting for the for the baby to come out. Im in the cafeteria in the basement and i have to say is DO NOT EAT HERE. The cafeteria is infested with Roaches all over the place. They are comming out from within the counter and where the food its placed so people can serve themselves. As of right now all the tables are dirty with crumbs and food on them. This is a total disaster, and very nasty,filthy,and shameful for who ever has anything to do with the maintenance and management of the cafeteria here in the basement of Allen pavilion Hospital in 218 Manhattan,N.Y.C. We are better than that people.

Mercedes Walker

THE WORST EMERGENCY ROOM HOSPITAL EXPERIENCE EVER. EVERYBODY IS UNPROFESSIONAL AND IS EVERYTHING BUT PATIENT FOCUSED/ORIENTATION.

Lady dee Gomez

Waited 3-1/2 hours in the ER just to be entered into another area to wait lord knows how long for the 1 doctor on call to see my boyfriend. Still here cringing on the discusting bathroom that has vomit since I got here and no one cares to clean it. Or the security guards that are on their phones instead of watching the door. Or maybe it's the bloodied up people and asthma kids that aren't being attended that is bothersome. I'm going to pray to never be sick enough to have to actually come here and I'm going to keep in my prayers those that do not have other options.

Mella Bella

I wish I didn't have to give 1 star! The wait is ridiculous there wasn't even a lot of people! I went with symptoms of a miscarriage I waited 2.5 hours I finally just left. They have a broken vending machine that makes a horrible noise because there's a soda stuck instead of just unplugging they rather have everyone in waiting area listen to the horrible sound it makes! Never coming here again!

Kyara Castillo

I love this hospital they try they best to get you out fast. They are patient and very kind. They make you feel welcome and safe. They make you feel comfortable. I love this hospital because my son was born in this hostipal but in the other side. Not this same day. Everytime im very sick or need emergency help i always come to this hostipal. Im hoping to have my next kid in this hostipal too. They very clean. The bathroom was very clean and they have the table to change your kids diaper. They make sure you good to go home. They are very good in this hostipal. Theres hardly anything to eat nearby. No stores around here.

Iris Camacho

Horrible would never come back to this hospital my daughter came in because she is pregnant and is bleeding heavily 5 hours and still haven't been seen..

Drilona Cahani

The employees were so professional nice and human. The service was just perfect the only thing that I have is regarding the insurance they didn't do the application for my baby and I had problems with the bill for her

Betsy Morales

The first few times great care, the past couple poor care. ER staff sat around talking My husband is paralyzed and needed to be catheteriZed. They kept saying to wait a minute then eait until they change shifts. He hadn't peed in 9 hours. Finally i had to just do it myself

Tony Durrell

I was there yesterday for A few but there slow and I left and didn’t want to be there where my mom passed away at when I was there and they could of gave me pep when I was exposed to hiv so tomorrow I’ll go somewhere else and get pep and help I’m negative

luis rosa

Good

Jose Binet

Took my fiance to the emergency room with chest pain at 2:30 pm in the afternoon the doctor saw her nine hours later, terrible service nurse sees you once and forgets you are still alive, once you survive the emergency room and you are admited the service is great, a real shame anyone has to go through that ordeal, very few staff to deal with patients in the emergency room and they have the bad habbit to forget about you.

Denis Byrne

Genuinely compassionate doctors and nursing staff.

Gloria Garcia

It's sad people that on looking for work and that are willing to work they cannot find it and the ones that have a Dom they don't care about it in order you work in a hospital you supposed to treat people with kindness Any you're there just for the money then get the f******

Jorge Reyes

The worst experience in my life I've been waiting for 4 hours no doctor and no nurse, they should close this place.

Natalia O

Second time in this hospital (ER) and second time satisfied with professionals who working here! Shouldn’t wait long, all clean, great job, thank you!!!!

erica kane

THIS IS BY FAR THE WORST HOSPITAL IVE EVER BEEN TOO I GOT INTO AN ARGUMENT WITH AN RN HE THREATENED ME AND MY SON ALL BECAUSE I ASKED HIM TO TAKE MY SONS TEMPERATURE HE REFUSED TO DO SO BY LAW U ARE SUPPOSE TO CHECK EVERY PERSONS TEMPERATURE/VITAL SIGNS ONCE THEY ARE REGISTERED IN THE SYSTEM... MY SON IS 1 YEARS OLD ONLY A BABY THAT RN SHOULD BE ASHAMED OF HIMSELF .. MY SON HAD A FEVER OF 103 ANYTHING AFTER 104 AND ABOVE CAN BE DANGEROUS AND DEADLY..NOBODY CARED !!!! I ARRIVED AT THIS HOSPITAL AROUND 6PM IT IS NOW 1 IN THE MORNING NOBODY HAS SEEN ME YET SO I WENT HOME .. I HAVE FOOTAGE OF THE RN MAKING NASTY COMMENTS AND JUMPING IN MY FACE AS IF HE WANTED TO FIGHT ME ..YOU GUYS HAVE BEEN GETTING AWAY WITH MISTREATING PATIENTS FOR TOO LONG YOU MET YOUR MATCH TODAY BECAUSE I WILL HAVE A LAWYER ON DECK FOR YA NASTY A**

Paola Igliori

The worst staff ever . So many people at work hardly working . Wait time no matter what is about 6 hours and they never tell you anything . Very condescending staff. Never go here again!!!!

Liv Bulanda

I am so grateful for the entire staff that took such good care of me, my baby and even the father

Efrain Mercado

This place is a joke. First of all it's been four (4) hours since they took my info and not even a nurse has spoken or given medication. I HAVE AN ABSCESS MOLAR AND IT'S BLEEDING. Thank God I self medicated before coming to the hospital. Because this is a very painful experience. I'm going to be honest, this is the second time I've been to a Presby, first at 168th st and now this one, both times they failed to provide medication or any type of antibiotics. DON'T COME IF YOU HAVE 10/10 PAIN. They don't care. In both cases they really don't care. I self medicated 800mg of ibuprofen because I knew from past experiences you guys would not give one single breath to help someone with a freaking ABSCESS MOLAR! Pathetic. 3:47am been here since 11:50pm, basically vomited blood and a gauze was provided... Never again. Don't do it.

Danya

3 1/2 years ago I had the worst experience of my life giving birth. It was like they were trying to actively kill me. I was hemorrhaging and passing copious amounts of blood and they kind of ignored it. They sent me to recovery and when I stood up a river of blood flowed out. They then proceeded to hold me down while this vicious little mite of a doctor shoved her entire arm up my vagina while pushing down on my uterus. I screamed bloody murder and she got one inch from my face a screamed for me to shut up. The nurses looked shocked. And all I can say is I am lucky to be alive. This was after they threatened to call cps if I refused the hep shot for my daughter. And maybe sounded slightly more educated then the huddled masses that still think doctors are God. This place is horrifying and I pity anyone that has to go here. Run for your life.

Mercedes Perez

(Translated by Google) My dad Charles Perez has been in the Intensive Care Unit for over 2 weeks and the staff has been incredible. Doctors and nurses take the time to explain everything. In particular, I'd like to mention Laura who has been an amazing nurse to my dad. She's upbeat, friendly and shoots up anytime I've needed anything. We are truly grateful for the ICU team's hard work, and excellent way with patients and families. Many thanks - the Perez family My father, Charles Perez, has been in Intensive Care for more than 2 weeks and the staff has been amazing. The doctors and nurses take the time to explain everything. In particular, I would like to mention Laura, who has been an amazing nurse for my dad. She is optimistic, friendly and shoots when he needs something. We are really grateful for the hard work of the ICU team and for the excellent way with patients and families. Thank you very much - the Perez family (Original) My dad Charles Perez has been in the Intensive Care Unit for over 2 weeks and the staff have been incredible. Doctors and nurses take the time to explain everything. In particular, I’d like to mention Laura who has been an amazing nurse to my dad. She’s upbeat, friendly and shoots up anytime he has needed anything. We are truly grateful for the ICU team’s hard work, and excellent manner with patients and families. Many thanks - the Perez family Mi padre, Charles Pérez, ha estado en Cuidados Intensivos por más de 2 semanas y el personal ha sido increíble. Los médicos y enfermeras se toman el tiempo para explicarlo todo. En particular, me gustaría mencionar a Laura, que ha sido una enfermera increíble para mi papá. Ella es optimista, amigable y se dispara cuando él necesita algo. Estamos realmente agradecidos por el arduo trabajo del equipo del ICU y por la excelente manera con los pacientes y las familias. Muchas gracias - la familia Perez

LATOYA DAWKINS

WAS SENT TO LABOR AND DELIVERY FOR PAINS AND HAD TO WAIT 4 HOURS (7 MONTHS ) THE NURSES WERE JUST PLAYING AND FRONT DESK WAS NO HELP, WHEN I GOT UP AND ASK WHAT WAS THE WAIT AND SHE STATED IT WASNT ENOUGH BEDS, SO I LEFT , I ASK THEM DID THEY EVEN CARED THAT NO ONE HAD HELP SHE STATED "NO" I WAS SO UPSET I WILL NEVER GO HERE AGAIN , ITS SO SAD PEOPLE STILL HAVE THEIR JOBS AND TREAT PEOPLE LIKE THAT

Yaritza Diaz

Worst Emergency Room Experience Ever! They take forever to get one simple thing done. THE WORST. Spent all day here for NOTHING. Only thing they’re fast with is making sure your insurance is correct to bill you. Ridiculous.

Francis Aquino

Worst hospital ever. My mom had to wait for 10 hrs for them to deliver the baby. And all they say was to wait . also the nurser are the worst and really mean

Allie fernandez

Was there with a stabbing pain under my chest and two hours passed by before I was seen by anyone. Tried to force me to drink something I can't for acid reflux, and gave me tylenor for the pain. I left end up in in rooselvet hospital where I should it have gone first to start but because this was closer my location I came here, anyways at rooselvelt hospital they found out that I had an ulcer. So if you want to go waste time and die with pain by all means come here.

Nestor Estevez

(Translated by Google) My wife broke the source on Friday at 7 in the morning we arrived at the hospital 8 in the morning we were passed to the delivery room to wait the next day centimeters was Saturday we made a decision to do a cesarean section because it did not have centimeters and said They did not know why he does not advance the centimeters !! The decision was made at 7 o'clock in the evening and it is 12 o'clock in the morning they still do not perform the caesarean section. My wife gave her fever a lot of pain and Nose waiting to start the caesarean section (Original) Mi esposa rompió fuente el viernes a la 7 de la mañana llegamos a la hospital 8 de la mañana nos pasaron a la sala de parto a esperar los centímetros al día siguiente que era sábado tomamos decisión de hacerle una cesárea por qué no tenia centímetros y decían que no sabían por qué no adelanta los centímetros !! La decisión se tomó a la 7 de la noche y son la 12 de la madrugada todavía no hacen la cesárea Ya mi esposa le dado fiebre mucho dolor y Nose que espera para comenzar la cesárea

Fatehi Alnod

Goooooooooooood

Jose Reyes

(Translated by Google) Wait a long time it doesn't work (Original) Espera mucho tiempo no sirve

maria berrocales

I have 2 surgery in my hand they have a good service, good doctor, good and nice nurse and clean hospital .

A

The Nurse SARAH, WAS UNPROFESSIONAL & EMOTIONLESS !!!! Awful Experience!! Everything else was perfect. Love Their Hot Chocolate.

wilkings cepeda

My hospital of choice!

David Levine

I had several recent experiences at Allen. I had prostate surgery and when I came out of the anesthesia, my recovery room nurse, Soki, stayed next to me the whole time. I was release the next day, and a few days later, when I had a problem with my catheter, the ER staff saw me expeditiously. They resolved the problem. A few weeks later I fell and broke my pinky finger. The ER staff again saw me expeditiously and gave me excellent treatment.

Johnny Holmes

Came in at 12 am didn't get seen until 3am by a nurse then waited another 3 hours so see the doctor. They are under staff

MARIE GARCIA

The worse

Alexandra Phelan

Except for one excellent nurse named Janet, the staff encountered here is completely awful. When my grandfather's breathing tube popped off we pushed the call button and when no one came we ran to find a nurse. The nurse had no sense of urgency and continued chatting with another nurse until finally she leisurely walked into the room taking her time to slowly put on gloves while our family was in a panic, watching her in horror. My grandfather was in 2 River East and in his final moments one of the night nurses called security on our family because we had more than two visitors in his room. Once we explained to security that we were there to say goodbye, they apologized and left. It is completely unacceptable and disgusting that a nurse would try to deny a family thier final moments with a loved one. This nurse was working the floor and knew the situation. Absolutely horrible.

Raymond Diaz

My wife and I have been here for so long that we are thinking on going to another hospital because of the lack of service and information about anything. This is not the first time that I have been in this situation at this location and every time is yes get worse. I really recommend anyone that needs a hospital a different location.

Rayniel Ortiz

Sooo this is the hospital I was born

Nayelin Perez

The first time i gave birth to my babygirl i had an amazing experience however this time when i gave birth to my second little girl i was so dissapointed. The staff during my labor process were amazing, no complaints about them but once i was upstairs in the room some of the nurses were rude. How is it possible that you have to wake up every freaking hour or every two hrs to tell them that you need milk for your little one or if the baby is eating to much ( every two hrs or two hrs n a half) i have to wait till 3 hrs seriously?! They really had my little one crying for 1 hr n half hungry! Then they had the nerves to tell me to give her the breast when she didnt want it neither i was producing any milk at all! Really dissapointed this time!

Ramon Abdullah Hilario

Waiting time is too long

Jasmin F

WORST HOSPITAL EVER!!!!! Having chest pains, got a ekg done just go have to wait over 3 hrs for results. I could of died and all the nurses kept saying was it’s people in front of you.

Jenn R

My partner came to the hospital around 430-500pm. She was seen by a nurse around 10-20 minutes later to have her blood pressure taken . After that she waited in the waiting room for 4-5 hours. No sense of urgency what so ever . After waiting for hours she was then taken to do blood work . After getting her blood taken out the nurse had stated she needed a urine sample which they didn’t mention before hand but only after the test was done . After feeling nauseous all day and having stomach pain I feel like this is disgusting to say the least. These is not how patients should be treated and she is still waiting ...

Shaun Campbell

Eddie the nurse made it a great stay for me. I stayed three days on the east side, second floor and Eddie had a great bedside manner.

dreisly villaman

This hospital deserves a 0000 stars, took my mom to the ER for Abdominal pain, as were waiting patients are also waiting for the same reason or others, patients has been sitting there for more over 4-5 hours, also the hospital hygiene was horrible, from the entrance of the hospital, to the bathrooms and triage. Once my mother was called in to triage, by the bed that she was assigned to their was dry vomit from the previous patient, blood bandages on the floors, EKG tape patches were also on the floor, which it seemed that the maintenance person hasn't cleaned for hours SMDH. What happened to the cleaning and maintenance of this hospital, this issue needs to be submitted to the Hospital Department of Health and resolved, a dirty hospital makes the patient get even more sick and the visitors will get sick also.

Jay Es

Everyone took such good care of my husband. Before his surgery, Dr. Mandigo spent time with us reviewing my husband’s history, doing a thorough exam and explaining exactly what he planned to do. At the hospital, staff was friendly and attentive. The nurses were available when needed and always pleasant. My husband has never been a fan of medical professionals, but he has had nothing but good to say about his experience.

Clifford Sturdivant

My Goddaughter Been there since 3 o'clock this afternoon and here it is 8:07 and she hasn't been seen. Horrible service.

Chef Ramfis Baez

(Translated by Google) Excellent treatment of all the staff in general my congratulations! A perfect cleaning (Original) Excelente tratos de todo el personal en general mis felicitaciones!! Una limpieza perfecta

Maria Del Carmen Soto

Excellent the nurses are so friendly. This hospital is perfect everything was perfect!!

cesar catedral

(Translated by Google) It takes too long (Original) Toma demasiado tiempo

Johanna Jimenez

(Translated by Google) the best hospital (Original) el mejor hospital

Brian McCole

The emergency room is far from an emergency room here. My girl has been screaming in agony & pain from lower abdominal pains and noone bothers to come check. When I go to the front desk a woman says she has not even been assigned a doctor. If I could flip out on the nurses here I would but Im not trying to get into problems with security. This place is suppose to be a professional environment but these attitude having nurses can care less about someone laying down for 30+ mins in agony while they continue to walk by while having their little giggly conversations. The employees here need to be checked!

Michelle Sepulveda

They managed to turn a wonderful experience into a hostil environment. My niece was going into labor we showed up and the area was dark and dreary no color no life unlike New York Presbyterian where the birthing center is full of butterflies and clouds. Anyway the nursing staff was very rude telling us we could not wait in the waiting room that was completely empty. And we finally begged and she gave us 5min. Then threatened to call security because we were laughing. Then told my niece to leave us home next time.The doctor on call was rude and unfriendly and while pacing the hallway would not even smile or greet us one of the many times we smiled and said hi. These nurses need to take a sensitivity course and some sleep. I have 3 children and can say have never been in such a rude hospital. We left the hospital and my niece will be delivering at the real Presbyterian. Looks like you just lost $10,000.

jason retamar

For making me a disabled sick patient seeking emergency treatment pay to park in a disability spot

Crystal Monique

Delivered my Son here last year. The delivery went great but after they send you to recovery the Day nurses were horrible .. I pressed the emergency button because my son was crying and I didn't know what to do and they took awhile to come.. My husband had to go over there and cursed them out because when he got there they were over there talking and laughing and ish. But eventually my mom got us switched to the other side of the area where we got new nurses and everything was amazing .. The nurses and the lunch lady was so lovely and nice to us.. Gave us extra food for my guests.. Almost didn't want to leave lol .. Sum it up.. 3 stars, some nurses are aweful ..

tatyani lawton

They had my family member laying in her own poop for an hour in a half in THE EMERGENCY room.. don’t go here unless your want to be spending your whole day here and wait for them to find something wrong with you... the emergency room on tv moves faster then them in here

Yomaira Sencion

Worst NYc hospital ever ! The nurses are rude, the doctors are always in a rush, there is absolutely no bedside manner, and they treat you like you’re bothering them ! They take so long to do everything and you have to continuously remind them that you’re there, in pain ! Also, it’s dirty and outdated. I guess the staff isn’t too happy about working there; and it shows ! I just hope I never have to go there again !

Stina Ash

Went here twice to the ER and both times I waited so so long.. 5 hours or more. In the waiting room for 2 plus hours & hours for the results ... its ridiculous. Also not all staff, nurses are very helpful & a not so clean hospital. These are all my opinions and experiences so..

BEATRIZ MORENO

(Translated by Google) Excellent work (Original) Excelente trabajo

Amyelin Ventura

It was Horrible the nurses are rude and the hospital is NASTY !!!! I was in the labor room and there was blood that’s was not mine on the side of the bed . The customer service is horrible. I would not recommend this to anyone who wants to give birth .

Barry M Katzen

I am a doctor and a paient. Excellent facillity for ambulatory surgery. From the physicians to the support staff, everybody was warm caring and professional. Facility is clean, modern, and well supplied. I think most of the bad reviews are from emergency room patients who had to wait a long time.

charles j

Nice hospital. It's relatively small, so it isn't crazy like a larger hospital. Everything is smaller, from the waiting areas (and I never had to wait long, if at all), to the differerent sections. This makes the hospital experience a lot more pleasent and personal, and seems to make me feel that the staff is more attentive, as there are less patients in each section than larger hospitals . Everything seems nice and clean and non-chaotically orderly. The doctors I have seen listed as working here all seem first rate as is expected of a teaching hospital affiliated with the Columbia University College of Physicans and Surgeons. The doctor I had for 2 different procedures graduated Harvard magna cum laudi and Harvard Medical School cum laudi. The nursing and other staff all seem pleasent and attentive. Staff members including the doctor and nurses not only called me multiple times in the following days,, but send out a thank you card and there is a folow up survey to address any concerns or suggestions.

Joshua Novoa

Waited in the area room for six hours until I got to see doctor worst hospital ever !!

omarinater the awesome

I done understand why it takes so long for Triage she calls one person and its been half an hour and she hasn't called another patient yet my 8yr old son has asthma and we haven't been called yet this is awful the hospitals in NYC is a failure

kevin davis

THE WORST HOSPITAL I've ever been too. My girlfriend is experiencing a bad case of Matitis and there's literally no one helping her while she's there. She's been in the hospital going on four days now and I can truly say her breast are getting worse by the day. She asks for her doctor and he had the nerve to lie and say he came to check up on her, which he never did. The service is really bad. About two weeks ago we conceived our first child there. May I say it was an horrible experience even thou we had an healthy baby. While my girlfriend was in the process of giving birth, the doctors leave to have a dispute in the hallway which took most of her delivery time. She wasn't hooked up to the "I V" and everything was just a horrible experience. The nurses on the other hand are very polite but lack knowledge of everything, literally everything. The point I am trying to make here is that I'm sick and tired of reading about this hospital being a top 100 hospital in the city when clearly it is not. I just want the doctors to do their jobs.

beebo green

O got to the emergency room at 1.45 pm. It took them 1hour and a half to take my vitals and take a EKG..After I complain about heart discomfort and symptoms along with it. When first enter the hospital. It is 5:34 and Im still in the waiting area waiting to be called for further care. To be continued

Gia Perez

Great hospital

julita s

Great service, excellent doctors and nice/clean hospital!

Brody Brolly

Very friendly staff, wonderful accommodation. Yes the wait is a little longer than usual but that's the price you pay for great service. Love the staff, they are very comfortable and personal, very professional.

Monique B

I've been waiting for Dr. Chung for over and 1hour 20 min. Know one tells you anything, about she's running late, she's behind schedule or anything. And the ATTITUDES THAT THEY HAVE WHEN YOU ASK A QUESTION.

Carolina Victoriano

Worst hospital! Terrible staff!! Dont waste your time

Ed K

Awful service. We had 8 y.o. son. With severe stomach virus and dehydration. More than 2hrs waiting time. Never again.

Dania Rivera

i had my baby there and i have no words to describe how amazing the service was i love that hospital and everybody there is amazing best experience ever.

Avin Blanco

(October 19, 2017: 3:00pm)My name is Carlos Blanco and I am currently at the hospital and I am very glad of my nurses care and attention to my well being and follow up. I came in with a flu and bad asthma my flu is contained but my asthma persist. I couldn't breath just now and the staff's response time was impeccable. So glad that I'm here and nowhere else.

Fredy Rosario

(Translated by Google) I have more than 4 hours in emergency and they do not attend me I do not recommend it for nadad I looked for another option (Original) Tengo mas de 4 horas en emergencia y no me atienden no lo recomiendo para nadad busqué otra opción

Kwame Darko

Great service

Desiree Cespedes

This hospital is the worst been here three times once when I was in labor and they didn't take me because it wasn't the hospital I was to pose to deliver second time came with my infant at 5pm didn't get outta the hospital till 12am lack to the staff waited 5 hours to be seen then 2 hours to be discharged then the 3rd time my infant have rash and was their from 1 to 3 and nobody seen us so got up and left to another hospital

Erich Gonzalez

This is the worst hospital that I’ve ever been in the whole planet, bad service, nurses do not care about the patient I gotta to asked twice to get the service!!! Never come back again!!

Madeline V.

Really good service was seen as soon as possible and nurses are very friendly and professional.

Vi Desza

(Translated by Google) Excellent, I was there 5 months ago and they treated me the best. (Original) Excelente, estuve ahí hace 5 meses y me trataron de lo mejor.

Jackie Brea

Terrible, nurses and doctors neglect their patients. They have one doctor in the ER at 8am! How is it possible to leave the hospital feeling worse than when you came in? Don't come to this hospital, go to montefiore!!

Matt Tee

My father was here for a hip replacement and they had him in the wrong unit. So they never asked about him. We had to go to them to find out what was going on. All they did was keep him doped up so he would eventually die. Even the obnoxious doctor said us we can have 5 minutes of his time. There was nothing he could do he’s to old. We called another doctor and had him transferred immediately down to Columbia pres. on 168th st. Who not only repaired my fathers hip at 87 but saved his life. This hospital is great if u want to die. Otherwise, run out of this hospital as fast as u can. I realize the doctors here r from the bottom of the list. Who barely got out of med school. And extremely dirty. Should be shut down.

The Peña Family

The worst experience ever delivered my daughter here and i had to come back 3 times in the same day they kept sending me home while having contraction 3 mins apart then only w 3 centimeters they made me walk 3 hours to admit me in the hospital then put pitosin and my epidural didnt go see me for about 4 hours and i was 10 centimeters for 3 hours already then i had this rude nurse tell me thats since i wanna do grow people things i have to hold in my pain ! Due to the fact that she thought i was to young to have a kid (20) then after i gave bith and they took my daughter they brought her to me while i was sleepin and didnt tell me anything thank god i woke up in time because my daughter was choking and had vomit all over her face ! WORST HOSPITAL EVER !!!

Euripides Soto

Ridiculous, just horrible service. I prefer the presbyterian at 168 rather than this unorganized, disorderly excuse of a hospital! AVOID AT ALL COST IF POSSIBLE!

Alyssa Guerrero

Hands down the worst experience at a New York Presbyterian hospital. NYP is my go-to. I went by ambulance with good reason, and it took me an hour just to flag down a patient care tech or nurse to pull my bed into a supine position because I was too weak to, and I have postural pain. There were mosquitos flying around the emergency department. There was vomit in the ED patient restroom that wasn’t cleaned. I came and left Allen Pavilion in the exact same condition. No one saw me— 4 hours. I walked out. Took me forever to get home because of the pain, and I live 5 minutes away. I had a paramedic I know bring me what the hospital was supposed to give me at home. Not exactly supposed to happen that way.. Now I’ll probably get a $10,000 bill just because they think they can.

Gordon Turner

It's okay very good Doctors

Ana Reyes

Worst place for labor and delivery!!! Couldn’t breathe and the response time was unacceptable

Lissette Vargas

BEST HOSPITAL! I delivered my first daughter 10 years ago and my second daughter a few days ago. All doctors and nurses were extremely attentive and supportive offering their best service. Thank you Shernette from the labor and delivery department, Brito from the cleaning services and all the ladies from the food service! The food was delicious, freshly cooked and served on time. I felt like I was home. THANK YOU ALL ONCE AGAIN!

Madera Maximo

wow that's a awesome looking good

Michael Levin

Felt chest pain, and took myself into the ER. After explaining my symptoms to the front desk personnel, they immediately took my vitals, and I was taken for an EKG exam within 5 minutes. within 10 minutes I was seen by a doctor who explained the results. Waiting on the results from the blood test took some time, but I guess that’s only expected. Intake to discharged took about 2 1/2 hours. First experience as a patient in an emergency room: They run the basic tests in an attempt to see if what you really have is an emergency. As I was being released I was advised to see my primary care physician for more in depth testing and evaluation.

FRED MONTELEONE

Worst staff I ever had the displeasure to meet. 23 hours with pain sitting in a chair 4-6 hours then in a bed in the "HALLWAY" 8-10 hours finally 11th hour bed upstairs was ready at 5:30 a.m. your kidding me :/ I had begged literally to comfort my pain(S) I repeatedly asked for food from 7:30 before 12 a.m. knowing I could not eat after 12 a.m. for surgery. Went to room at 5:30 still no pain killers ... called Administration which couldn't care less, a flock together.. I pulled I.V. out and left. So 23 hours of pain and suffering, inhumane, no empathy. Worst part I still need surgery. Two kinds of Doctors: 1.) Who's payment is helping others. 2nd type of Doctor just wants his check weekly. :( IT'S SAD As for nurses some want to work the rest just want a job... go figure.

Cristhofer Martinez

my wife gave birth there recently, delivery of the baby when well cant complain. BUT SERVICE IS SUPPER SLOW. AND RECENTLY LOST BIRTH CERTIFICATE FORM. AND NOW MY SON IS WITHOUT A SOCIAL AND BIRTH CERTIFICATE. THAT'S NOT ACCEPTABLE.

sunflowers role

It's been the worst experience of my life .. I almost give birth in my car .. I was almost in labor and they sent me home ..so in my way back to the hospital my water broke in the car ..thank God I made it on time ..but I will not recommend this place to anybody ...

Taif Rady

Clean, quite and modern .

Lisa Foscue

My son and I wanted to say a big thank you to all the ER staff. They did an exceptional job taking care of my son, from the check in personnel, xray personnel, Nurses and doctors thank you for being so kind.

Pink Syrup

Don’t come here.NEVER! They make their patients wait too long.

ivelisse correa

Worse hospital ever, it take them more than an hour to discharge a person when the hospital is empty. Nurses and doctors are not Professional. I still have the same pain I arrive.

Ashley Aguilar

Worst hospital ever. Wait a long time , the nurses are rude , bitchy attitude.

EdeNYC

Unfortunately the emergency room management/ services are poor.. Don’t go to this ER if your looking for emergency relief /care

Bronx Mom

This hospital seems to place their priority on substance abuse patients and alcoholics. Note that I am not judging the patients, I am judging the doctors in the Emergency Unit specifically Dr. Depp . My husband was brought in because of a heart related issue, 6 hours in Dr. Depp states my husband was perfectly fine although his EKG confirmed distress. You would think my husband was given something for his heart, not at all, chest pains and an EKG to confirm that something was indeed wrong with his heart was not enough to consider this a life threat. Honestly, the EMT that escorted us was more informative and had bedside manner than what my husband received here. Also, he was removed from his room just to be placed next to the staff members because the room he was in was given to someone else to get their stomach pumped.

Drew McManus

Poor service. Dishonest, Unintelligent and LAZY staff. Is this a prison hospital? When you walk around and see all the employees, it’s worse than the department of motor vehicles. Nobody is working. They show up to collect a paycheck... that’s it.. They do not care about you the patient. ZERO STARS