Reviews of Montefiore Medical Center Moses Division (Hospital)

TheHeartlessbish

From my arrival to the ER to getting admitted I experienced the worst I have ever in this hospital! All the nurses are rude in the ER, they don't care about you as long as they get paid by your insurance they stick u in any corner. In the ER they had me sitting on a chair with a blood clot and my foot got ran over by a man moving a stretcher. Then they took me upstairs to get admitted and I was left in the hallway for an entire day where the floor was full of drug addicts trying to rob you, until I finally put my foot down and told them if I don't get a room I will sign myself out! Whatever u do don't come to this hospital it's very dirty and everyone is rude and nasty and all they care about is getting your money!

low el

If it’s an emergency and you going to the emergency room , might as well stay home and die

Tanisha W

I was in the ER for 12 hours....with a broken foot, couldn't walk, and did not eat a single thing. I asked multiple nurses if there was anything I could have and was told by some since they're not my nurse, they couldn't provide me with anything. I told another nurse EXACTLY where my nurse was (on the other side of a curtain) and she said "okay, I'll tell her" then walked right in the opposite direction, she never came back to check on me, or do anything. I've never felt so blatantly disrespected. How is it that someone tells you they've been around for half the day, and has not had anything to eat or drink but a tiny cup of water, and you no effort to help find my nurse for me when I'm hungry, thirty and cannot do for myself?

Leo Mack

I don't know where to start. I've been waiting for over three hours for a doctor to see my mom. Worse there seems to be an entire family making too much noise in an ER, and there was some man just wandering around who seemed to be out of it. The security gaurd just sat there and did nothing. I should have gone to another hospital!!!

Timothy La Monica

This place is trash. They don't even let you visit your family or be there to support them. They only have 30 minutes to visit every 4 hours.

Daniel Brown

Excellent place ti receive professional care.

Aniska shiwram

They are very professional The nurses are very kind and caring her name is Aileen lingas.

Serkan Uysal

This hospital is an Jail, you better die outside of it...

Victoria Cruz

I was having pains in my chest and i was having trouble breathing. I was at the ER for 12 hours with no idea why this was happening. All test came back negative and they sent me home with Motrin while I was still having trouble breathing and severe chest pains. The nurses were rude and not attentive to your needs at all. I asked a nurse for help and she told me it's not like she was standing around she just happen to be walking by. Some advice form someone who works with the public daily is find nurses that truely care about their patients that don't act ghetto because a patient asked for help.(ITS YOUR JOB) I would rather have drove and hour away to get better care then deal with this place ever again.

Hannah Campbell

I was admitted to ward 4 and I was well taken care of the doctors were very knowledgeable and the nurses where very nice and attended to my needs the whole staff was wonderful.

Imtiaz Ahmed

Great service and this place is generally nice, neat and clean. Had an appointment and waiting time is quite lengthy as they have lots of people ahead. Overall, great place to go in case of medical services. The staff are usually nice and helpful.

L Brown

What hospital closes a visitors parking on the weekend?

ramy hiekal

Worse HR ever, they have a bad reputation already, they made me wait for at least 3 to 4 months. Not recommended !!

Just NiNo

This is a Hospital that should be shut down.. out of date equipment, staff without compassion, horribly under staff where a visit that should take an hour or 2 takes 6-8 hours..

Daniel Joyce

Well staying in the hospital is better than ER here but then again I could be stabbed in the eye repeatedly and that would be better as well. The night nurses were the best here in my three day stay. One day nurse came in and I said my pa n was a 15 and she decided to have a conversation on my discharge. I then told her I am sorry but I can’t hear you please get pa n meds and hen we can talk. She walked away with attitude and took 15 minutes to come back. They then wanted to discharge me without a doctor coming in to talk to me about how to take care of my wounds from surgery I just had yesterday. I felt that was strange and said I am not leaving till a doctor addresses my questions, gives me instructions and takes one last look at surgery to make sure all is good. Very inattentive staff and not felt welcomed. Like I said the night nurses were there and check on you and made sure you were good. Only pleasant time in my stay.

Jenniffer Garica

If I was able to not give any stars I would!! My boyfriend went to the emergency room due to illness. The RN's on the floor were very rude and inconsiderate to the patients. I wanted to know what was the procedure for getting medical records and the RN was cutting me off, i couldn't finish my sentence. She automatically assumed I was rushing her so she got very nasty quickly. Her RN friends also were nasty. The RN really had the audacity to tell me to wait because she's having a meeting with the supervisor. How can an RN tell a patient to wait because she was in a meeting? Very ridiculous!! I work at a hospital and the customer service in this hospital is beyond the worst. I was planning on transferring to this hospital but after the night I spent on 05/08-05/09/2017 i wouldn't even try to. The Supervisor Kathy Harris or Hath no sure what was her last as she continuously kept covering her work ID doesn't have much control of her staff. I am very disappointed on her behavior as a supervisor she also put words in my mouth. And ignore everything I had to say. Not once did she even apologized for her unprofessional staff and not once did she even acknowledge the real problem. Left this hospital with such a bad taste in my mouth. I would like to speak to the director or coordinator. Please do not ignore this reviews or the others. Thanks.

Barbara Baez

Still sitting at the ER because there is only one doctor on the floor and its already 4 hours and still haven't been seen. All I need is a prescription for my allergies that I cannot buy over the counter.

Joseph Martinez

Doctors and or staff is great. If your gonna spend a few days there you’ll get a taste of what hell could be like. No one care if you wait four hrs for a cup of ice. Your are a real bother. Make sure you have a family member or friend bring you food or you will starve cause the food is bad. I wouldn’t give it to raccoons. Also, plan on discharging taking an entire shift.

Frank Martinez

I had surgery in june, they saved my life and took care of me. Thank you so much. The best.

Yuki Rodriguez

Today is the second time I come here to this hospital and the service is sucks they could let die the patients the doctors disappeared every patient have to wait about 8 hour to see a mercy doctor I think there is only one doctor for hundreds of people what kind of hospital is this I just can see people with blue shirts walking around please be more efficient

Angelo Nunez

I rate this hospital one of the best of the Bronx area, when you are in patient the doctors are great, now the staff like nurses and nurse assistance you might not like all their performance. On the ER area I understand we are in a over populated city dont expect to be the only patient with an emergency in any ER area in this city.

Michi boo

All the staff was wondering all except the doctor who came in the afternoon she was rude for no reason because I touch her to get her attention being I couldn't talk. She acted like it wasn't her job for me to ask her a question about my owe health Williams Russo was her name she dont need to be around sick people horrible bed side manners

Ivory GR

horrible unprofessional. rude. just ridiculous some of the staff that is employed there.

Christina Keene

This is the worst hospital ever on Nov 15th, 2016 I went in to the ER at 11:30am due to some heavy and shape back pains and neck pains they told me it might have to do something with my spine the whole time from 11:30am to 10pm they had me sittin in that hospital in pain...never did the try to help me feel better or anything that sat there looking at each other as if nobody had answers to none of the questions I had. They sent me home still in pain with a book telling me how I should sleep and some Naproxson. They cater to who they want and do what they want never again will I return to this stupid hospital

Jose Cruz

I love the staff ,hard working people and courteus .

Nina Paradis

Very bad very unprofessional they act as if you are a criminal and you have no say so if you have mental problems. The supervisors and all who work here are all the same. The security guard's think that they are cops which they are not. My boyfriend has mental problems where he can't be alone and ever hospital he goes to I'm allowed to be with him because his mental health, but here they do not care. They didn't wants to be with him. So if he was to go boonkers than they can call the guards and make him look like a fool. Where I'm the only one that can control him. I'm never going to take any of my family or recommend any montefiore hospital. Very displeased.

Edward Rivera Sr

Truly a one stop place to receive the best health care in the country

alina Desiree Perez

One of my colleagues came to work not feeling well, this morning. Suddenly, she informed me that she had heart chest, tingling sensation in her hands and was not feeling well, and had a strong headache. I was lead by the Spirit to asked her if she wanted me to inform administration of our school, so that we can call an ambulance service. As I ran down the stairs to get our nurse and tell our school secretary to inform admin about the urgency. I got back up to keep an eye on her and in less than 10 minutes the ambulance just showed up! It was a speedy service! They got in our small room (closet) and took her blood pressure and as a result she was taken to Montefiore Hospital. I was given permission by my school to accompany the patient. As we entered into ER the admission process took place within 15 minutes, meanwhile, they asked me to wait in the waiting area for the visiting hours. Visitors Hours runs every 2 hours: From 10:00-12:00 12:00-2:00pm 2:00-4:00pm 4:00-6:00pm 6:00-8:00pm 8:00-10:00pm The emergency room was packed of patients breathing one on top of the other! There is very little room available between the small cubical for patient's privacy. I heard many of the people complaining about the lack of Hygiene in the bathrooms, so I checked on myself. The bathrooms were filthy and stinky smells were coming out in the hallways. Public hospitals hygiene is to be rigorous and impecable in order to avoid contamination and the spread of diseases. The ambulance service was perfect timing! I heard many of the patients complaining about being there for long time without being getting attended. Suggestion: Increase manpower to do the jobs.

Guadalupe Garcia

Love it and you don't take forever in there

Leslie ButtaFlySouL Taylor

I love the care my friend and her family are receiving from these awesome folks

Julite Coote

Very very clean well organized and every one is a team player keep it up Montefiore.

Pochi Menuar

Doctor Nicholas wailer was very good person very friendly and helpful

Herb White

The Outpatient department. works hard the staff is worthy and without negative unpleasant attention, Being "new" to the BRONX, so far medical department has shown great professional interest as a patient "I'm satisfied ".

Nydia Jimenez

I have been in Moses more than 10 times. I had 2 amputations, bypasses, heart attack, etc... The drs. & nurses were excellent. I sometimes go visit. I only have one complaint and I don't remember the drs. name(I saw so many) He was a PA. He couldn't find my vein to insert the IV and he asked me (very seriously) "How do you shoot up?" I was never so insulted in my life. I never have used drugs. I guess he thinks everyone from the Bronx is an addict. I wish I cvould remember his name. Otherwise, wonderful hospital & staff.

ISTRHA Santana

THIS HOSPITAL WAS THE BEST IN THE BRONX FOR ABOUT 30 BUT SINCE 2010 OR SO THERE'S A WAIT OF ALMOST 4 MONTHS OR MORE FOR URGENT APPOINTMENTS COMPARE TO HOSPITAL LIKE COLUMBIA PRESBYTERIAN IN WASHINGTON HEIGHTS. THIS PLACE IS JUST DISGUSTING AND AT TIMES IF YOU'RE PART OF THE GREAT MANY THAT ARE PART OF AN ETHNIC MINORITY LET'S JUST SAY YOU WILL FEEL THE DISCRIMINATORY TREATMENT FROM SOME OF THE CAUCASIAN STAFF MEMBERS !! I WORKED HERE SO I KNOW WHAT I'M TALKING ABOUT AND I'VE LIVED IN THE NEAR VICINITY FOR 20 YRS. !!

Osama Hanna

I really don’t want to share anymore of what every one say and have 1 Star.. I feel every one have bad review is what exactly went through today with family member!! It is shameful in 2019 hospital still can’t run 5* I hope someone really care about “Care”!! In business customer review is very important, so to what need to be fix or done for customer satisfaction!! Imagine is a hospital to sick people, not customer!! It should be more CARE!! I would of gave less then 1 Star if I can!!

Abuki Petersen

They are always short of staff and no sense of emergency. The staff are slow and not professional at all. Bad hospital to go to if you need help.

Doreen Wise

This hospital saved my husband life. Caring and professional staff and the doctors were very knowledgeable and fast acting in his care. The only reason I didn't give it 5 stars is for the old rooms and some cleanliness issues and short on supplies at times but overall the care was awesome.

Jo Valentin

The wait to get a bed in the emergency room could be shorter. We understand that it can get crowded at times but waiting 14 hours for a bed is a bit outrageous. Great service otherwise. Nurses do their best to make sure you are getting attended to.

reynaldo guzman

great hospital

christine schnurr

Wonderful care, from our first morning to leaving 2 weeks later. Every detail was examined! Thank you Silver team and everyone dedicated to my husband improving! Charge nurse Mary, nursing mangers , etc THE BEST

txanci noyb

SHAMEFUL BUNCH OF LAZY THIEVES!!! I received a bill that I was not supposed to get. My insurance would have covered it 100% as long as it was re-submitted with the coding United Health Care needed,which was a diagnostic, but they refused saying that it was "a room use fee" (are they into real estate now?) The wonderful UHC agent, Marcy, pleaded with them do so but to no avail. Poor attitude, awful customer service skills!

Arif Arif Mahmud

Some staff here are soooo bad that it pulls down the overall service quality of this hospital. Their bad influence is strong enough to ruin the good work of other good staff. This evil force is callous, inefficient, rude, lazy, arrogant and completely unprofessional. It appeared as if no one supervises their work, and they go by their own pace and mood. Pathetic hospital!!!!

wanda

They saved my life when I came from Boston Mass. when I attending my brother's wake/funeral in the Bronx NY 3/15/2016. I had a stroke during the wake and they rushed me from the funeral home to Montifore and I under gone emergency surgery on the right side of brain and they removed a blood clot the size of a golf ball and I'm ever so grateful for the quick response and I had long recovery and I'm still in therapy for OT and PT I had to learn how to walk and talk again but because of the quick thinking of the staff at Montifore and the care I received while I was there was excellent. Thank you all for giving me my life back and a second chance.

Hector Aleman

I was in a coma for two months and I had an angel visit me the day i came out of the coma we talked for a while i but i won't get into that however after the angel left and I woke up the Doctor came in and he said that was a hullucination and i told him it was not but he wouldn't believe me go figure.

Bagda Almodovar

I love the hospital and this is where I go to for my health issues. Great staff

Neil Chambers

Compassionate, Professional, and Caring staff who made my experience an awesome time amidst my medical trauma of open heart surgery. Angels in training for sure!

Michael Rossi

5/8/18 my wife Took a prescription to the pharmacy and picked it up on 5/9/18. upon returning home the bottle of oxycodone 10 mg 90 pills was actually 70 pills. I called the Montifiore community pharmacy and was told by the pharmacist that the count was correct on his end then spoke to the manager Christine who also said that the count from them shows no overage, but they are 20 pills missing nonetheless and I’m sorry I didn’t have my wife count them at the counter because now I don’t have a leg to stand on and still short 20 pills. No thank you ☺️ Montefiore Community Pharmcy

aloha dixon

I liked the Hosp in Pittsburgh. I have never been to n.y. they saved my life in ptbg

Yiselis Ulloa

Today my husband took our kids to the ER and at 11:33 am they told him they will be right back with motrin for both. Well at 12:45 they gave them the Motrin both boys came in at 10am with fevers of 100.4 and 100.9. Montefiore has changed a lot, I understand these are doctors but if you going to be a doctor with no type of shape form of compassion then do not become a doctor, go ruin someone's else's life. Disgusted with the doctors the past few years!

lorraine hernandez

This Is the worst hospital in nyc. My brother was transfer last Thursday nite from Montifore in Nyack. I visited him on Friday the 18th and found my brother in a dark room and it was only 7:30pm. I found the room dirty with syringes and trash and his medication that was given on the shift before along the window seal and on floor. When I complain they was so rude to tell me it’s not their job to clean up behind the last shift. I then ask to speak to his doctor to give me a update on his care. I was then told that doctors only work from 9-5pm and it was 7:30pm. They said I can talk to his PA that covers the floor when she’s not there. After making some noise and demanding to speak to any dr. That’s on call. Cause I know a PA can not be the only one on duty without an attendant dr. In hospital. I then ask to the administrator on duty, I was told they will contact. I then notice 2 other families was waiting longer to speak to an administrator too. They had 2 patients in the hallway in a bed servicing them there, without privacy or nothing. I waited 2 hours before she showed up. But I know that a administrator is usually not a nurse but a nurse came. I explained what was going on. She did nothing to fix situation. I will be requesting a transfer out of this hospital. I don’t recommend this hospital.

Ernesto Nieves

This hospital has been treating me for cancer for two year's an has done a very good job thanks to my team of doctors that has taken great care of me the best hospital on earth!!

Gricely Wakeman

Worst ER experience I ever seen. My mom have been many time and every time I tell her why she goes there. I always end up taking her out of there. They don't have enough staff. Too many people in the ER. They try to admit my mom and took her upstair but when she got there They told us she was going to be in a hallway because they had no bed. I was like hell no. I am not leaving my mom here in the hallwall. They just care about the money not the patient. How you going to leave a patient in the hallway. Don't go there people. Worst hospital I ever been to.

Hydeaway da Shenanigans

Always great and caring with my family. The ER n fast track are very caring and helpful. The pediatrics, surgeons, and family practices are great too.

Ramy stein

The staff are friendly and caring, it's just that there is not enough staff to handle the amount of people pouring into this place, mainly the emergency room. It feels like people just went in there for a hot meal or some attention. My mother was rushed here from her job because it was the nearest hospital and it was like a Civil War Medical Tent, just bodies laid out wherever there was a spot to roll them up to. No privacy and people just hanging over one another, bathrooms that can't be locked, homeless, or near homeless, just wandering aimlessly who were taken there for God knows what reason. Just a true nightmare and I feel very sorry for the staff who have to work under these conditions daily.

Celia Caron

Love this hospital very much. The hospital people is very friendly, nice and great.

kearie ciriaco

Best caring and compasionate doctors ever. Thanks to all my care Team Iam a happier and healthier person. All nurses and staff are also very Professional/courteus.

Ребекка Rebecca Цзавала Zavala

This has been my hospital since birth. The best doctors you could ever ask for. In my 19 years of life, I've only ever encountered 3 awful doctors and 1 disgusting fellowship nurse [she deliberately left vomit in the bathroom I was entering from a patient and informed no one, when my mother told her about it she began to yell at her], and when these situations do happen unethical/unprofessional, Montefiore is swift to match the punishment to the infraction. I have epilepsy [developed] and asthma. I've sprained and fractured ankles, fingers, and have gotten many deep cuts. My brother has heart disease and multiple mental and physical disabilities. He went undiagnosed for 6 weeks and they were able to save him. He received his pacemaker and many other surgeries and therapies here. From a severe cold to literally near-death expereinces, Montefiore is there to help.

Theresa Squillini

Great care was provided to my husband in the ER then stroke unit. Special thanks to Dr Antonello (and his team) and RN Bey!

Marie b

My family member was in the ER and there were more people than space, the patients were in rows of two and three in spaces that were meant for a single bed, patients were in wheelchairs in the middle of the floor, and sitting in the chairs that were meant for visitors, they had more than 50 patients crammed in that space, I had to squeeze between patients to reach my family member, you only get a 30 min visit, and in that time not one nurse came to check my family member, people were asking for water but we're being ignored, I wish I could have taken pictures of it, but they have a sign saying no photos, Please Don't Take Your Love ones There for Emergencies.

Roblox fan

We wait to get a bed 10 hours we have kid what to go to sleep

Michael Skopetos

Physicians and nurses all without fail are Kind, Caring and are so nice you would want them for your neighbor. I guarantee you will go from this

Mia Pena-Rahman

My mom used to work here like 6 years ago That's she is a nurse practitioner Mila is her name

Ty E

I came from Sc to visit my family in this hospital. He was on the first floor. The nurse manager was very rude. Once we walked in she immediately made a comment about us coming in. We kindly let her know that we had already spoke with the administrator at the front desk. She then went to my uncle room to check on him. The hospital was very dirty. The sharps container was exposed in the room. I personally feel that, if you don’t check on ur family while their there that they will not take good care of your family member. If you want good patient care and a kind environment this is not the hospital that you want to come too.

cherry blossom

Horrible hospital very disrespectful nurses and very disrespectful director people that work at the hospital should be more professional towards patients and patients guest

Fathima Fiyaza

I hv been lots of times to this Hospital , and all so had Surgeries , I hv to say this is one of Best hospital in New York, and I Thank all the Speciality Doctors , Nurses and all the other stafs who's working their 24/7, best of luck guys, keep it up

Joe V

I called to find out if a family member was still at the hospital, I was transferred three times then left on hold for almost 35 minutes! Twice a person would pickup and say please hold then put me back on hold. Either you guys are under staffed or need to figure out what’s going on. FYI no one ever picked up the phone to help me after 35 mins on hold. I got tired of holding and hung up! Very poor customer service!

Rae Nicole

Service is horrible, nurses in the emergnancy room are rude and spend more time talking about gossip then taking care of there patients. They don’t take the time out to explain what they going to do before hand and also pick and choose what patient they want to deal with at the moment .

Kevin Hills

Montefiore Medical Center Moses Division was really nice, I had a great experience , everything was very clean.

Fiyapowa 85

Great Hospital but the ER is terrible. So slow. They dont have enough staff for the over whelming amount of patients. Some staff tends to not work well under pressure.

Chaim k

Your selfless devotion is a shining example how people in the medical world still act as true human beings, taking personal interest in the concerns of patients and their families and making every effort to make us feel at ease in the most difficult times.

Darlene Barksdale

In 2007 I had open heart surgery done and they did a wonderful job of replacing my heart valve, there's is no other place I rather go but to montefiore medical they have wonderful heart team and good physician

Felicia McNamara

Because I have no insurance as a "single" adult with no kids or family; I was treated like a joke in the ER. Heard then say "Leave her last and minimal care; she has no insurance. Bet she is looking for meds as well." Ultrasound and CT were nice to me; as well as two GYN attendants. The rest just left me there dehydrated with no fluids bag. They kept saying even my allergies to medication and dyes bothered them. I left still in pain and with no answers to why I doubled over in pain and throwing up. All I got was "We know you are in pain, just cannot find it; but we think it is a kidney stone or polyp, or hernia, or cyst.. We just do not know, but do you want meds?" NO I DO NOT WANT MEDS!!!! I WANT TO NOT BE TREATED LIKE A WASTE OF TIME. I WANT THE SAME HELP YOU GIVE INSURED PEOPLE WHO CAN AFFORD A JOKE MEDICAL SYSTEM!!! I WOULD HAVE BERN BETTER OFF STAYING HOME AND NOT LOOSING HOURS AT WORK I NEEDED!!!

Elena06 Done

Terrible, Horrible I went to the ER. And they got me in there 6 hours waiting for the nurse . 3 more hours for the dr. After 23 hours waiting I decided to go to another hospital.

Manuel Torrado

I understand that hospital profession can be hard work. dealing with peoples lives... but in saying that...They never get their act together. Never get my son's appointments right. Long waiting time for a schedule appointment an hour.. two or more. Why have a schedule appointment . Never properly follow up on ordering my son's treatments. Sent it to wrong the clinic. We found out that our son has osteoporosis from a medicine the prescribe to him over 20 years ago. They neglected to check for the side affect (osteoporosis) this treatment cause in his blood work. When we had a sit down with a supervisor and the doctor assigned to our son. They said that information that about Osteoporosis side affect caused by this treatment was the most resent information they had. That was 20 year ago. INFORMATION THAT IS 20 YEARS OLD IS THE MOST CURRENT INFORMATION THEY HAD. IT DIDN"T ACCUR TO ANYONE TO TELL US! Now our son has to deal with this condition.The supervisor said he would personally look in to this matter.. 3 months later the supervisor retired without doing anything and the doctor was reassigned. One time my ex-wife had taken our son to the ER. After waiting for 3 hours there, she asked for his doctor. Wanted to know what's going on. The doctor told her our son was dying she could wait. This is professional care?! Not one time has my son gone to an appointment there without there being a promising out come. My ex-wife leaves there frustrated be cause the lack of provision and lack of professionalism

sabrina ashby

My son broke his hand, amd we went to the emergency room. After the registration process my son sat for two hours waiting to be triaged. The the triage nurse called out,"last call for Zakari Moose." So I went to the room to verify whether or not she was calling my son. Then she told me that she had been calling him and that we needed to go to the fast track /peds doors. so we did but when we spoke to the nurse in that section she had no record of me in her files. so she walked my son and I back to the triage nurse who was working with some other individuals. The peds nurse asked her if she sent us to her and she said no. At this point I'm trying to figure out what was going on, but I was still calm. Then she told us to wait until she was finish with the individual, just stand off to the side of the room. Then she called my son, "Moose." So I walked cross the room and said, "MY SON'S NAME IS NOT MOOSE IT'S ZAKARI MUSAH. Then she said, "I'm trying to register him," then I said to her there was no reason to call my son's name over the speaker when we're only steps away. It's very disrepectfull to call a person and not pronounce there name incorrect. Then have them Stan to the side and not acknowledge the fact that you told them to go there. I asked her if she was really a nurse and she got upset and called security . Then they seated us in the Asmatic station which was filthy . This hospital ER department is unsanitary, and the doctors and nurse are very I'm professional. They need to send someone to investigate these conditions and check the credential or the employees.

Margarita Moya

I live around the area, I have the best hospital around the area.

Crystal Barreto

my mom had cancer & this hospital refused to give her treatment they kept saying they couldn't read the tests & my mom kept having to get retested until she got discouraged.... she's dead now because they didn't give her any treatment

Racine Three

It took me nearly up to seven and half hours just to complete my stay at this hospital. I arrived there at 4:01am on a Saturday morning. Staff called my name to take my vitals. However none of the nursing or doctor staff called me to assist me any further. I had to ask the staff to have a doctor call me to be seen. My name was called after 7am. I did manage to get services I needed. By the time I left the hospital it was after 11:30am. Unfortunately, my visit to the facility lasted almost 7.5 hours. The _____________ people and their ____________ caused me to waste 7.5 hours of my time. What an engery draining experience.

Ninette Beauty's

If I could give it a negative -5 I will I went in with horrible pain on my abdominal and I went in at 10 the nurse seen me quickly in less then an hour then I stud in a room for 8 hours and then got taking to ultrasound and then 4 hours waiting omg on a ct so basically 12 hour

Vetro 85

Well my fiance is in the hospital since 9 in the morning till nearly 3:30 in the morning now. It appears they have such a poor short staff and not enough to take care everyone. More staff needed as well as good high service.

USMC

Why do they have telephone's and no one answers especially in the physical therapy section this is the worst hospital EVER

Dr. Kirti Mehta

Good hospital.. neat and clean.. nice staff..

Manda

PLEASE DO NOT COME TO THE ER HERE UNLESS YOU WANT TO DIE AND OR ARE USED TO UNSYMPATHETIC HEALTH PROFESSIONALS. NURSES GIVE ZERO Fs ABOUT YOUR WELL BEING!!!!! I have been coming to this hospital since I was a newborn and I am beyond disappointed. I will be contacting HR and I will complain on all social media about how they hire health care professionals who obviously do not like people, along with switching my hospitals. The staff they have working the ER on gunhill road/bainbridge right now (Tuesday March 7th 12AM) needs to be RE TRAINED. I have severe abdominal pain and I'm walking home in tears right now. I came in told the nurse there my symptoms and she couldn't have made it clearer that she couldn't care less. Facial expressions are louder than words. 20 minutes later when the pain was too much I told her "I think I need to go, I'm in so much pain and I need to lay down" this "nurse" continued filling out her forms and said "well it's your choice" when I said I would come back tomorrow she said nothing. Didn't ask how I felt didn't even ask how bad the pain was. Thank you Montefiore. After 22 years, you've shown me how much you care about your patients. Like I said I'll be contacting whoever I need to, to make sure I'm heard.

Lisa London

HORRRRRRRRRIBLEEEEEE SAT IN THE FREEZING WAITING ROOM FOR 3 hours just to be told I cannot be helped !!!

Lourdes Mitchell

The doctors in their are evil. They don't have your best interest at heart. I'm not saying all, but most are. Most doctors are about money the longer you in there and the more they have you do with your situation the more money for them. It's all about money. It's sad there's people in the world that don't have your best interest at heart, however look what's going on around the world. So is not surprisingly why these doctor's are the same too. Make sure you do what's best for you and consider all your options. The doctor I had wanted to get me in trouble telling me I was neglecting her medical advice and she was not going to give me nothing because she wanted me to do a procedure. So I stood my ground got my facts together went back and fourth with her and she had no choice to let me on what I requested because she seen I knew exactly what I was talking about. And how I caught her in her lies more than twice. It wasn't just her the other ones that was seeing me had to stay on her page too because they work together. But I'm glad I pray and God The Father helped me what to say and pay attention to. They was even doing things they was not supposed to do. Because I'm not new to the situation I went in for. But is all right everyone will have to answer to what they do one day. Most of these people don't even believe in the true and living God anyway. Jesus is King.

Vanessa Martinez

I think it's uncouth and tacky to stand at someone's death bed just before you'll be hooked up to the IV; to inform you of your co-pay and ask how you plan on paying for this- ready with a card reader to take payment. I regret caving to this type of inquiry while in so much duress and should have told the registration person that they already had my insurance, name and address, place of employment, and that they could send me a bill in the mail. I guess that being in the 'hood, that's how people roll since they think they ain't going to get paid...

Emily Lopez

TERRIBLE. Waited for 5 hours just to get a blood test and urine test. The doctor intern told me I have PCOS with NO PROOF. Are they misdiagnosing patients here?? Unbelievable. I was going to school for nursing and wanted to work here, I've never changed my career so quick. The bad reviews are correct here. I have a better chance diagnosing myself on webMD on google.

Judith Castillo

The Montefiore is a excellent hospital the way the Doctors and total staff are caring and very respectful they give excellent care thanks to the excelente treatment of cancer mom still alive I'm so greatful for all they hard effort in making mom better thanks to God and the Doctors at the Montefiore.

Pedto Antonius

It's unfortunate to see Sickle cell patients having no other options but to go here. The doctors at the adult Hematology Clinic don't seem to know what they're doing. The ER is not too bad, however.

kathy bibulowicz

Dirty bed sheets, flies crawling all over the floor, Ppl screaming in pain and for medical attention while nurses and doctors takes selfies just two feet away. This is just some of the horrors me and my boyfriend experienced in this hospital. We went to the er, most of the staff was alright however the nurses are just bad they lie, leave unlabeled blood around, and God knows what kinda medicine all over the place just waiting for someone to take it... Had to wait close to three hours in the er, for a doctor to see us after we alrdy waiting for about three in the waiting room. The only good thing about this place was the doctor we saw was actually helpful.

Demma Rodriguez

Montefiore Moses Center is dirty, understaffed and flat out dangerous. Please go to Columbia/Presbyterian instead. You don't deserve to either be sick, or have a loved one sick, at a hospital that is this underresourced or under staffed. I am only giving two stars because despite being SO understaffed and SO underresourced (including with janitorial...the place is filthy), some of the nurses and doctors are caring and wonderful. The good staff deserve to be acknowledged despite working in this hospital. Although some of the teams were great, it was really hit or miss. There didn't seem to be a standard of care or consistent approach to providing care. Therefore the quality of care and bed side matter varies wildly. Some nurses were kind, thorough and informed....others were unprofessional, rude and frankly incompetent. We had four doctors that we interacted with. Two were good, and seemed up to date with our case and were respectful. They were overworked and couldn't offer much time, but they were decent. The other two were rude, misinformed and flat out disinterested. Can you imagine how scared we were? The decent doctors and nurses are too worried about their jobs to speak out. So we had to navigate around the doctors that weren't interested or that would give us misinformation, and just wait for the doctors that were up to date with our case and had a handle of our treatment plan. It was a nightmare and traumatic. Stay away from this place. Even if you live in the neighborhood, please take a train, cab or ambulance to New York/Columbia Presbyterian. In NYC, we have some of the best hospitals in the world. We don't deserve to be sick or dying and on top of that mistreated.

Nene

Cancer floor is horrible...my aunt didnt see a doctor unil 9pm .after asking for onoe since first thing in the a.m ....one nurse told her during an episode to "stop acting so stupid" smh very disappointed .they messed up on my spinal tap leaving me with a spinal leak that i was admitted for for a week .if it wasn't for its convenience for some people i dont think many people would go there .its slow and packed from the waiting room all the way to the rooms .....the night staff is so much better then the day staff .its really ashame .....if you have any SERIOUS condition please dont go here nor the other one near bronx blvd they are just as bad .God bless all the people there relying on them for care .cant wait for her transfer papers to go threw so she can get out of there..

Lindsay Mirsky

Montefiore Medical Hospital is one of the best hospitals you can go to get check out if u sick, if u need doctors of any kind, and also it is very reliable and the staff/people are very nice, helpful, and friendly. It is a great hospital to belong to, I go here to see my iron doctor who is excellent, wonderful, nice and caring. It is also very convenient on the train, the 4 train goes right here, the stop is mosholu pkwy. I recommend this place to anyone.

Betty Jane Neely

Our friends recently gave/received a liver transplant. They had the BEST of care. When we visited, every single employee we met was smiling and helpful. I recently retired as an OR nurse in a different hospital, and I was really impressed with the care they got. they get the highest rating from me!

Eli Michalowitz

My experience was good here helpful doctors and nurses

Lisa Marie

I have been going this this hospital for years since b4 I had my back surgery in 1997 as a kid which I thought they were great and clean I could remember going to see my grandmother and grandfather as a child still clean this has always been my go to hospital they saved my fathers life here twice with his heart surgery and also infection always clean and great drs well 2 weeks ago my husband got hurt and I told him go right to the ER there OMG has things changed the ER was a mess rows of beds ppl on chairs it was so hot and it smelt so bad u couldn't even work it was DIRTY I couldn't even believe what I was seeing in this ER it was disgusting I couldn't believe my eyes this hospital has changed in so many levels it's disgusting i was told there under new management and they don't care anymore it's been like this for a while now we're they only get drunk ppl or ppl who r on drugs and want to eat what about the ppl who r sick it's not right they need to fix this problem bc they have always been the best and how it's looking now is changing it hospitals shouldn't b hot for germs hospitals shouldn't b dirty and smell hospitals should b clean hospitals should b more warming feeling to ppl who r in ERS or have to stay this new management should go look at NYC hospitals or upper westchester and see what A hospital should b and look like bc this hospital lost its touch

Denise Rivas

This review is solely based on their Emergency Room, I’m certain everyone in here has received adequate education to perform their roles to the best of their abilities but when it comes to anything else the people working here are just terrible human beings. I was outside of a cat scan room for 10 minutes while three employees inside just chatted about their day, after 10 minutes I asked if there was a line I wasn’t seeing and my comment made them disperse and actually do their job. I wonder how much longer I would’ve of been waiting had it not been for me being outspoken. I get it, it’s not an easy job but when someone is feeing truly terrible and the people who are suppose to be taking care of you are just standing around chit chatting how could you truly believe you’re being provided good care? No one is clearly communicating, nurses say things such as “no rush” And excuse me, but I’m in a rush to feel better! Patients who clearly can’t walk on their own are moving about, their risk of falling incredibly high and no one seems to care. I’m not asking for 5 star hotel concierge service but a little human decency would go a long way.

Karina Rodriguez

Amazing Hospital! They saved My mom's life twice! Best Cardiology and Vascular Team! Love my hospital!❤

Jasmine Hines

HORRIBLE SERVICE !!!!!!!! HAD ME SIT THERE FOR 6 HOURS STRAIGHT JUST TO TELL ME THEY CAN'T HELP ME AND THEN HAVE THE NERVE TO ASK FOR MORE BLOOD JUST FOR AN ULTRASOUND BUT JUST TOOK TWO SIMPLE 4 HOURS BEFORE!!! REMIND YOU I'M SITTING THERE PREGNANT HAVEN'T ATE IN FOUR DAYS AND NO ONE ASK FOR ASSITANCE OR UPDATE ME ON ANYTHING!! HORRIBLE SERVICE!! THEY NEED TO BE SHUT DOWN AND PUT BETTER STAFF AND DOCTORS!!!! CALL 311!!

Frankie Nieves

I only have had bad experiences here no dr wants to hear your opinion. everyone is busy chit chatting and not respecting patients all the way from the ER to where ever they find a bed for you. The red zone is the worst even the doctors will tell you. Now the blue zone is falling into the same hole nurses talk loud in the hallway when you are trying to sleep. medicine is never delivered on time. I would not recommend anyone come to this hospital. People who give good ratings must be extremely lucky...The absolute worst hospital ever !!!!!!!!! 0 STARS

emily Feliciano

(((For Maternity )))This place has horrible service.. The only positive hard working person there was DR santoses Secretary I believe her name is Gal or something like that... first of all trying to call for a appointment or just to ask a question is impossible on any day at anytime nobody iat the front desk answer the phones, when you go in they all have attitudes let me be spastic there are two sides one side for sonograms and such the other side to actually see your doctor... the side for the sonograms HORRIBLE MY WHOLE 9 Months pregnant... you call they don’t ever answer if for god sake they do they have attitude you walk in for appointment in your face they have attitude I called because I was having pain I needed to ask a question to a nurse or doc this is my hospital I’m 39 weeks pregnant nobody answers after my 15th attempt that day to contact a nurse or my doc someone finally answered I Heard them pick up than hang up worst experience ever like I said this went on my whole pregnancy they never answer or help at the front desk of sonogram sideee without being nasty all of them horrible and this is my first pregnancy so everything is scary New for me I regreat with everything in meee picking this hospital for maternity... (((SAVE YOURSELF DONT DO IT !!!))) My doctor is DR Santos he is sweet and will answer all my questions.. and give good advice.. but never prescribed me prenatals though my family and friends were all surprised... he said taking one a days are fine.. I was having horrible heart burn taking tums ever few minutes... I told him he said just continue taking Tums.. no other advice or prescription and I NEVER saw him at the time of my appointment always atleast 30-1hr&30mins afterrr my scheduled appointment time... always late neverrrr saw him once on time you sit there for a while first smh he has no sense of time you’ll never go in on time which was hard on me still working I made appointments for early morning so I could still go to work I was always super late to work if I had a appointment and lost out on pay sometimes towards the end of my pregnancy I skipped appointments just because I needed to work my full hours to get paid I have rent and bills to pay I complained at the front desk about the time nothing ever changed I’m sure it never will he’s not a bad doctor you just won’t see him on time and he’ll never prescribe you anything anything he told you to do you can get off the Internet or at Rite Aid so became kind of senseless to go over there I hear a lot of other people with their experiences with your doctors and they be so in love I really wish I would’ve chosen differently at this point It’s too late for me next time I know better I’ll never go here again his assistant was the only one that was constantly reaching out for appointments confirmations of appointments hoping with all of my paperwork very nice always worked with me no matter how long it took was always quick to help me anytime I wish she was the damn doctor Lol smh never again

Luisa Roman

Montefiore Hospital is the greatest Hospital because at the age of seven the doctors, and the nurses, God, saved, my, life, and the Doctors, and the Nurses, and a great friend, God, b looked them, all.

The Visitor

I dont know what these other guys are complaining about good hospital good staff

Donna Pine

My Dad was a patient there and he was treated very well. The staff are kind and courteous.

Zalika Speid

Y’all needa work on your sense of urgency cause y’all slow as hell and forgetful too. I’ve been in here for more than 8hrs and had to constantly ask y’all when I’m going to be seen next. Learn how to create better game plans on your busy days. At least some of the staff was nice

Isa

This hospital is pretty nice and good overall, the staff are friendly and reliable! The most thing is they let anyone walk in there and go upstairs and it's just way too public!!

Hana Kabashi

This place has saved both my uncle and cousin from dying of non working arteries and thrombosis love this place.

Edwin Martinez

I'm gonna give them 1 star ONLY because i'm still waiting to be seen by the medical staff. I can't believe how bad they are. This is a sad ridiculous place. Been waiting for OVER 6 hours!

tamera talley

This Hospital have no respect for Patients are there family Head nurse going say the news know about us my sister could of die before she got help in that hospital and going say it’s a privilege for my family to visit

Crystal Mitchell

Wow I Am Going There To See My Father And See How He Is Doing . Just Was Move from Bronx Park Rehab Nursing Home 3845 Carpenter Ave Bronx NY 10467 . Got Cancer Wow

J L Eaddy

Their ER department is horrible. I went to the ER with my mom via ambulance, we got there a lil before 1pm. Fast forward 1:58 in the morning she still wasn't put in a room but her bed was ready at 7:30 pm. Anytime you asked someone a question they automatically said I'm not her nurse, without even hearing what the question was. The doctor disappeared for hours and the nurses calling him. This was the absolute worst ER I've ever encountered. And I NEVER want to come back again. I wish I had the option to give it negative stars

Lucy Tirado

Arrived to the hospital on Eastchester rd at 12am was put in a bed 2 hours later and never saw the doctor until 10 minutes of being discharged at 7am. One nurse did it all. This hospital used to be so good. So disappointed!

lachyel vaughn

Caring, empowering staff and doctors Kidney Transplant Center 2nd floor.

Freedom 1

Never go to this Hospital ER unless your Ready to Die !!! It's always a overcrowded meat grinder with a careless ER staff with a Poor attitude and and a lonnnnng wait time and Usually No bed until 24-36 hours later. My mom had cancer and after seeing the careless touch and go staff, I had to get the Councilman's and Assemblyman to get her released so she could die at home in my arms.... As they kept screwing things up, nurses left old needles in her bed, I walked in while my mom was in soiled robe just standing there alone in room to which I had to change and wound up staying there until her release 24hrs a day. It's a Business First and a Teaching hospital period. I would give it a 2 on a scale of 1-10... I could go on but you should get the point...

edward ayala

Montefiore is a very very good methadone program which has actually help me to save my life

Laura T

I have amazing team of doctors and together we all come up with a plan that works for me for the best care The ER is a mess but once you get a bed then you are fine there so many people and enough doctors and nurses.

Boris P.

I am visiting a family friend in the psychiatric unit. I've been here a few times and can see that the unit is well organized, clean. My friend is at fall risk and is always with someone now. She did fall and so far no injuries. The nurse have been keeping us in the loop and while theres room for improvement, we have to stay on top of all aspects of treatment.

Bert C

I tried to reschedule a simple out patient procedure. After six phone calls to the correct number and then the Dr’s nurse, it has yet to be properly rescheduled. Tried the complaint line and received the same service. Terrible.

Alina Castro

Very good professional staff. Doctors are the best they really care for their patients. One of the best three hospitals in the city.

Sanya Mais

Worst hospital I’ve ever been to.

Willie Felix

7-15-2017 Right now I am seating with my family in the children emergency waiting area. As we came down the stairs a strong smell of cigarette and marihuana overcome the whole area, I just could not believe that our hospital permit that their workers smoke in an area where sick children have to pass by to get in the emergency room. Inside the emergency room for children it was dark and not very good looking. Not people friendly. We love montefiore but I think they are growing too fast too soon. I Hope they pay attention to details like they always have done and that they continue collecting feedback from their customers. :-(

Ted Sadowslk

Great Care Great Hospital Nurces are Very Caring.

Juantina Moorman

Very attentive. Clean. Staff was very nice.

Harinder Gurm

I came here only today , I asked for nurse noone looked and answered. I came from 2 hour away from here for my hubby, I asked 1 sheet and blanket. Whoever gave m sheet she said they dont have blankets. No arrangements fr family to sleep who comes from far no attention and care who is coming ..... worse system ever I say. I Thank to my city Hospital much much greater then here.

Melanin_monroe

They have one of the best sickle cell programs around. I was only here once while I was visiting but the second I said sickle cell crisis they took me right back and got me started with fluids and pain medication. I was admitted fairly quickly and even got a private room which is almost nonexistent in NYC hospitals. Every doctor I had was extremely nice and understanding of what I was going through.

Anne Lalanne

Worse emergency room I have ever been to. They treat patients like animals. I spent 10 hours there for something that should have take no more than a few hours. These peeple are putting people's life in danger. During 10 hours there I witness horrible Hygiene, poor hand washing and people fighting out of frustration. Stay away from this hospital.

maria rodriguez

Monti ER has given me great care.I go there every month for dehydration due to a vomiting syndrome I have for past 8 yrs.The doctors have good bedside manners.But kudos go to Dr.Brody and especially my love for Dr.Lina Cardona who has taken care of me several times for being sympathetic to my illness and is very caring to her patients.She is the best and may God Bless Her and may she continue to care for her patients the way she has.

AnnMarie Gray

I've been a patient at montifior since 2008 at the liver clinic. I've been admitted so many times and was very well taken care of. I'm still a patient and i have the best drs, nurses, technical and everyone's does they're best for me. I LOVE my all the hard working people on my team. Thanks for the yrs pasted, the present and the feature. God bless each and everyone he knows you all by and nature. I am truly BLESSED to have you all team Dr.John Rhynus. This is ur patient Andrea G.......***** Ps. Even my younger son when he was about close to two yrs he had a undicendent testicle and he had sergry, at that time i didn't appreciate the attention that was given to my baby. It was a minor Sergey but as a mother who didn't know much about out patient Sergry my baby got an infection the same night after the it was done, because they told me to put his pamper on him and plus the didn't give him any antibiotics to take home, so I had to take him back which they ended up keeping him for close to two weeks, and was i must admit he was very well taken care of and i never leave him alone for lest than minutes when i go to take my shower right there in the hospital.

Robert Rosen

I love that place it is a true place of healing no other can claim that No other.

Daniel Cruz

I loves coming to my appointment it fast. Employees are Gay Friendly

Renee Acosta

Another E.R. complaint. Was there for chest pain a few weeks ago. Before change of tour in a.m. I was very uncomfortable and scared. I was getting blood taken and an ekg. There were employees there in front of the area I was in looking at stupid stuff on the Internet and joking around. One woman in particular was talking very loud and using profanity in every other sentence. No kind of professionalism on her part at all. There were people on each side of me who seemed to be in alot of pain. Who wants to hear people joking and cursing when you are worried about your health. Later a nurse had to come and reprimand that same woman about not helping with a patient. The rude woman told her she was taking a test on computer. Come to find out she was told she was not eligible for it and who told her to take it upon herself to make that decision. My thing is that the patient experience starts when he or she sets foot in the door and yes appearances do count. Kudos to the 3 dedicated employees who were pleasant and professional towards me especially the nurse who realized I was there for 5 hrs and got me something to eat.

xeia world

This is the most inhumane, disgusting, horrible hospital I have ever been to. The hospital itself is understaffed, unclean, unsafe, and generally gave off a vibe of hopelessness. There is no privacy in the Emergency Room due to far too many patients on the floor. Once they finally remember you exist and decide to actually spend about two entire minutes taking care of you, they leave again to assist someone about one foot away. Someone or something should take care of making this place at least somewhat decent and bring it to a certain standard that one would normally equate with living in New York.

Carmen Ayala

So far this has been the worst hospital in the Bronx the nurses are rude and nasty they have no compassion for the patients or their families. I’ve never been so disgusted with a hospital before I waited 13hrs and I was never told what was wrong with me. Also the nurses and staff fighting among each other so unprofessional. The doctors were great but you need better nurses that will support the doctor better

Nikolaos Mastromihalis

Very helpful people's nice place

Rhonda Morgan Lopez

Was there 1 month ago. Dr Ross Kaye is an idiot. DO NOT ASK OR LET HIM TAKE OVER YOUR CARE!! I had to have him redo my discharge papers and he still got them wrong. He let me go with a left swollen kidney which is getting worse and the other one is doing the same thing. Hes a punk. Dont trust him. Montefiore needs to vet the little wanna be doctors better. I was in a room with the door propped open with an oxygen tank, no call button, no blankets and the sheets had dried blood. Nobody did anything!! Please, really THINK before you choose this place. At least stay away from Klau 7 and "dr" ROSS KAYE

Ann Perez

Montefiore Home Care is terrible. My father was sent home after a knee replacement on a Tuesday and was supposed to have a nurse evaluate him the following day to set up a physical therapist schedule. The nurse supposedly could not get into the building, the next day she called out and no one informed us. One excuse after another and my father still has not been receiving physical therapy three days later and now has to wait through the weekend. Anyone with a brain knows how important it is to receive PT after this type of surgery. TERRIBLE TERRIBLE TERRIBLE and UNPROFESSIONAL service.

Juanita Smith

I went to the ER with my husband he was taken in the back rather quickly but as you know you have to be seen by a resident, then a nurse and then lastly by a doctor in training. Waiting in the waiting area, it's freezing the bathrooms are disgusting. Now all my doctors are Montefoire physicians that speaks volume but that er needs improvement. I am not satisfied at all.

Ancap Society

This facility is the product of socialism and it shows.

Michele M

Friend's father is here and he's being well taken care of.

denise garcia

Worst hospital ever ,very dirty

Leslie Munoz

Horrible service if I could give it 0 stars I definitely would. The staff is incredibly rude, the RN's and security especially. They cut you off, they're quick to dismiss you and they don't care about their patient. I asked to stay with my mother who has a brain tumor, suffers from depression and does not speak English and I was told that she can speak for herself and that I needed to leave the emergency room because visiting hours were over even though we had literally only been there for less than an hour and it was only 11am. These people shouldn't be working at a hospital if they're going to be treating their patients like animals instead of actually trying to help them.

Kelley White

This is the worse Hospital I have ever been to, I had an emergency situation and was told to see in a chair for over 12 hours, no food no water, the doctors forgot I even existed. After my Ultrasound I had to wait 5 hours for them to tell me my scan was clear and I could go home. I took my 4 year old son to the pediatric ER a few weeks ago and they let him sit in pain for 12 hours, also ignored. Horrible doctors, horrible service.

Stephanie Ledesma

Terrible service for the elderly. My grandfather has been hospitalized for two months and lt saddens me the way they treat their patient. The nurse Grey was so aggressive towards my grandfather, that l had to intervene and call the floor supervisor. He had the audacity to scream at me over my grandther bed while trying to transferred my grandfather to another bed. For someone who had open heart surgery, a stroke two weeks later, and a gallblader procedure you would think they will be a little more compassionate and attentive. Another nurse by the name Ajemra came to administer drugs through his IV while being on the phone with someone. lt baffles me how you’re capable of administrating important drugs to a patient while having a full blown conversation on the phone. If l had the strength to transferred my grandfather out of this hospital, l would. All you hear is loud laughter and conversations in the hallways while there’s sick patients trying to rest. You hear them have personal conversation about other patients as well. Whatever happens to HIPPA policy? So unethical and unprofessional, and this is coming from someone who worked in mount Sanai hospital with elderly patients. You can obviously tell they hire just anyone to do this job. Nurses that lack ethical professionalism, nurses that actually care and pay attention to their patient and aren’t just there to collect a check. If you can avoid this hospital please do. l just pray and hope my grandfather leaves this hospital alive.

Mimi

3/17/18 @2:32 PM Wait time was RIDICULOUS, WAITED 13 HOURS all for a simple catscan that could've easily been done hours ago. They also prescribed the wrong medicine which only made the pain worse. Emergency room was filthy and reeked of urine. Doctors and nurses were too busy having a social gathering while patients were sick and in pain. They couldn't have possibly been any slower and careless. The nurses AND doctors are a DISGRACE. Do not waste your time here. You will have to wait AT LEAST 12 HOURS TO GET TAKEN CARE OF. DO NOT come here. If you do decide to come to this shithole be prepared for the nurses to lose your urine sample, never receive your blood test results, wait hours unattended in agonizing pain and deal with nurses in the emergency room with disgusting attitudes who are only money hungry. TERRIBLE experience and so much time wasted. Be smart and choose a better and more organized hospital like North Central Hospital or Lebanon.

Fran S

My mom was here for three weeks n had a great time until the doctor said they would sent me to Careone hospital in new jersey. they did a terrrrrrrrrrible job with my mom n now she is so much worse then she was before. I will never go bak to Montefiore or CareNONE ever again

Alex Vazquez

The emergency room could use some attention. It gets very crowded and people get stacked up. With that said, when you get admitted; the doctors and nurses are phenomenal. The hospital is clean and sanitized, the nurses are kind and caring. The doctors are informative. Communication can also be looked at. There may be some disconnect between nurses and doctors.

L Grullon

Worse hospital visit, I would recommend you visit this place only when you are ready to wait at least 4 hours in the ER or if you are ready to die.

Ms. Boyd

Horrible the team on the 7th floor on the blue side are unprofessional & rude. They talk about other patients in front of patients. Now the other side is just as bad like they really need to bring in some good ppl with the passion for this; not just ppl who are in it for the money.

Kathy Q

Tye best hospital n nyc except for their ER

Johans Montero

Negligent and careless don't go to this hospital

Immortal Star Goddess

This was the first time in History the Emergency Room was empty. My daughter and i was there for the quickest 25 minutes and she saw 3 doctors. Wow.. Amazing

PEACE LOVER

Worst Hospital ever i witnessed. Rude staff. Filthy environment. People please stay away from this Hospital each n every single staff member is rude & very unprofessional......

Kimberly

Love this hospital, it's people, standards and ethics.

Rick O

The regular hospital itself is fine and is maintained good. The ER was over crowded and to see a nurse was a 4 hour wait and get get medication for pain is about a 6 hour wait and to do an X-ray is around an 11 hour wait and the worse part was how unsanitary everything was!! The whole ER was dirty!! I was afraid of getting infected with something. The bathrooms smelled horrible, were dirty and had blood all over the toilet seat, seemed like no one had cleaned it at all, I understand when there is a lot of people come and go things will get dirty but this experience was at 8:00am. I would recommend not going into that ER if it can be avoided

Benjamin Santos

The best hospital on earth , I am living proof. Cardiac, ccu, drs. Especially my wonderful Nurses. Only the best.

Bella Perez

Im a patient at the centennial clinic ive been inside the regular hospital is nice peaceful the have a cafe free wifi and a outdoor patio. I enjoy my time then when im there. The staff arent meddlers meaning they dont butt into your business. Good ambience.

Shadasia Bilal

Never got my results and had to wait for almost 7 hours to get zero information