I was admitted after having a stroke. The nurses tried but the 8th floor doctors in progress have a long way to go before they can call themselves physicians. Joe was the most humane, conscientious, an excellent nurse. Joe did not forget about my hideous pain. Relentless with compassion, my knee obviously swollen- who went through many hours of repeated attempts to get an actual response: the attending doctor to approve Motrin for pain, since Tylenol wasn’t helping to reduce the pain reaction from a recent open knee surgery. So much pain endured over eight hours. Results are that now my entire left leg is stiff. Worse now than when I had the knee surgery two years ago. Adding insult to injury: Two months later and I’m still pursuing in home physical therapy . The “attending doctor “ whom I never actually met, has rreportedly refused to complete the M11Q form to the insurance company. Unbelievable! This is really happening to me. And oh! The social worker was on vacation by 4:30pm on the same day she rushed my signature on a printout for discharge.
Incompetence , irresponsible, liars, weak as a team supposedly having a patient’s safety as a high priority. Many excuses and only seemingly concerned about what an insurance provider will pay for and with the least amount of paperwork involved. Bedridden and “Not enough staff for the Hudson North-8th floor unit” was the second excuse given while neglecting a human being admitted via the Neurologist at the Emergency Room after an MRI indicated ischemic stroke. Patient care services was also dismissive and/or failed in addressing the problems on this unit. Privacy rights? Do not get me started on all of the medical and personal information spoken out loud involving a woman who was sharing the 2 bed hospital room ideal... No conference rooms available for Doctors? Can anyone else recall HIPPA rules of privacy laws?
Following this “D” grade of medical care was the hasty last minute experience of a disastrous and an unsafe discharge: leaving me alone, unable to walk, weak, and no safety plan. No adequate means to care for myself.
I have seen animal shelters take better care of wounded animals.
Milstein WAS a “patients first priority “ hospital. Ten to fifteen years ago. Now I would personally recommend Montefiore Hospital or Mount Sinai instead. I would never send a family member or friend to suffer like I did. Be AFRAID, be VERY AFRAID.
Do not leave your loved ones to fend for themselves alone in this facility. What behooves me is that employees talked about feeling stressed out by watching people being mistreated every day! A good brand name gone terribly bad. YOU HAVE BEEN WARNED.