Reviews of Hackensack Meridian Health Joseph M. Sanzari Children's Hospital (Hospital)

omer s

Don't go to ER waiting time is unbelievable. You would die waiting.

Denny Alfonso

Awosome experience

C Tr

Best in jersey.

Suleyma Salazar

I give 5 stars to Hackensack hospital because my experience with my children and myself had been always stress less they always take care my kids with respect and care. More importantly I feal I can count on them with advise and I know for sure they will do the best they can to keep us a live and make you with get the follow up we need.

LisaMarie Velazquez

Called every number listed for the children's hospital and all I get are voicemails. Terrible you can't reach anyone to ask a simple question. All I need is their NPI number. Thank you to the receptionist when I called the main number for trying to help me.

ReyRos Gaming

IF YOU CARE ABOUT YOUR CHILDREN DO NOT COME HERE I will file a formal complaint to this hospital, i am just leaving now after waiting inside a room with my daughter with difficulty breathing and fever. Not a single person came to the room my daughter didn't get no attention nor medicine to calm the fever. I am not usually someone who complains and always keep quiet but i will make sure they hear from me.

Zhen

I got my kid here the first time. The staff here are super super slow. Plus, all the staff seem working in a mess, not well organized at all. I will not come back here again. The doctor is good. But most nurses are not helpful. There is no one never ever follow up what is going on with my kid, how is his fever? is he able to take medicines unless you ask nurses to check from time to time. Plus, the lady in the X-ray room works extremely slowly. It took her more than 20 min to scan two pictures? And then you need to wait for more than one hour to get the result?

Stan Levin

Until recently, the pediatric emergency room was very good. A couple weeks ago our 2.5 year old son was taken there with a fever. In the triage a nurse by the name Joan Everson began her vitals check with a bad attitude. Our son had not slept well and was sleeping until a few seconds before we needed to place him on a scale - as indtructed by her. As he tried to maintain balance, she told us not to help him. Allegedly, she wanted to check how a two year old walks in pain after a sleepless night. As he began crying in isolation, she attempted to measure his height and hit his head ‘accidentally’ - adding to irritation. As we entered a room to check pulse and temperature, the nurse felt the need to address another child’s cry in the waiting area. She couldn’t understand why a child is crying so long and suggested the father find a solution. Naturally the father was shocked by her attitude. At that point I suspected convinced that this individual, who is supposed to care for ill children of all ages, is probably there due to a staffing error or some force majeure. The nurse then checked our son’s pulse. Next, she wanted to check the temperature and insisted on a rectal, even though no one ever insisted on this method ever before. What happened next probably defined her as a human being. The nurse then told my wife to hold our son and forced my wife’s hands around him so that he doesn’t move. At which point he was already hysterically crying. The nurse then forced the thermometer into him and he screamed in pain. I could not believe my eyes, as my wife’s eyes became teary. It took us about 15 minutes to calm our son down after we left that room. Later on, when the doctor attempted to diagnose the problem, our son would not allow anyone but us near him. This was a serious, dramatic experience for him and he will certainly remember this treatment for a long time. People like Joan Everson should not be working as nurses or treating children.

Luis Ruiz

Primer ves en este hospital y muy mal mi hijo estaba con fiebre y vomito y hemos esperado muchísimo y no los atienden supuestamente es especial para niños pero no hay doctores

Jersey Girl

Sitting here in the ER watching these 2 useless girls working behind the counter....not very helpful...could care less...it's a damn shame....this hospital sucks in and out...all a business.....no patient care....I can't understand like hundreds of other people can't either see how this is rated #1 .....vomit on the floor and just left there...disgusting

Sergio Gonzalez

Terrible experience, unfortunately. We had a great nurse and ER doc but in the middle of stitching my 3 year old girl's laceration we were disrupted by a random nurse who accused of video taping the procedure. The timing was terrible, the accusation was wrong (we were showing my daughter a cartoon to distract) and her behavior was way over the top. This not only affected patient care in a serious way; this was a flat out attack. We spoke with the charge nurse and patient advocates but we got the sense that they didn't see in how this is highly disruptive. This was a three year old girl who was calm and allowed us to suture without restraint; the last thing we needed was an emotionally irrational individual disrupting a procedure. I am shocked that she was not walked out of the door for this behavior. I wish there were other avenues to address this but this will probably end up dying as a 1 star review instead of behavior correction of a rogue employee.

Iryna Ulloa

Absolutely unable to diagnose.... We walked away with advice to take a Benadryl! Hard to believe that it was a hospital with medical care.

J.A. Pagan

Waited 6 months for a behavioral appointment for my son. Horrible