Reviews of Alice Peck Day Memorial Hospital (Hospital)

mkmkmkmk82 .

I have lost all respect for this hospital and staff since merging with Dartmouth it's lost the comfort it use to have and now you barely get a response back

Davide Buck

They need to treat people more kindly. They want to much money we already pay taxes and insurance but that’s not enough they send you high bills,this country has the worst healthcare I have experienced! In Italy they did not treat people like costumers, they treat people like patients.

Joy Amatuccio

Our daughter had her baby here. Labor and delivery went wonderfully. The problems came afterwards. Our daughter chose to breastfeed and was doing well with it. Her baby got a little jaundice only 6.8 mind you 20- 25 is worrisome. A young nurse forced her into using a breast pump and a plastic adaptive piece over her nipple at the same time. This resulted in an inch long blood to the surface pinch mark just above her areola. When I spoke to staff about it they acted like nurse would not have done this, furthermore my daughter threw in the towel on breastfeeding after this. There are other methods to encourage milk let down such as compress and massage. I asked the staff to talk to her about continuing breastfeeding maybe send a lactose consultant instead they send an rn in who was emotionally bulliing and manipulative even insinuated that our daughter wasn't strong enough to handle the breastfeeding, mind you our daughter birthed an 8 lb 4 oz baby with no drugs at all. Nurse was extremely pushy to the point of calling the pediatrician and getting an order for my daughter to bottle feed claiming the baby was too dehydrated and had pediatrician call our daughter....guess what the very next morning our daughter was engorged with milk and now won't breastfeed because of all of this. Because of their ridiculous overreacting our daughter was physically and emotionally done.

Justin Quinn

Poor form. There was a great deal of miscommunication along with inconsistent communication between the dr and her staff. A great deal of time, money, and energy were lost due that. Make sure you, as the patient, know more about what you are about to do than the dr because they won't inform you of what to expect.

Wen Bayles-Dazet

I am writing to express my extreme gratitude for the care I received at the Alice Peck Day Memorial Hospital recently. From the E.D. Staff , to the comfortable/quiet healing environment, amazing menu and professional Med-Surg staff, my stay was exceptional. I chose to come here for this personalized TLC, and I was definitely NOT disappointed.. I will highly recommend your hospital to my family and friends. THANK YOU ALL.

Zara Kinsella

We came to Alice Peck on a Friday evening when my youngest daughter's arm was bothering her after some rough sibling play. Not only were the administrators, nurses, and doctor kind, they quickly diagnosed her with a dislocated elbow and kept us all calm while they treated the injury. We were in and out in under an hour. Being from out of town, we didn't know where to go and are thankful Alice Peck Day was the closest hospital! Great, expedient care.

Ashley Farris

Great staff at the check in desk. But when I arrive 15 min early for my appointment with nobody in the waiting room and end up waiting 30min past my scheduled appointment time totalling to 45 min of waiting with nobody in the waiting room the entire time. It's a little frustrating. Hopefully they can be more punctual next time.

Bruce Wayne

It's a rinky dinky halfway run operation. I wouldn't even bring my pet gerbil there. If you graduated at the bottom of your medical class this is where you end up. My stupid doctor as we are going to surgery says that he doesn't know now if the surgery is going to work. Do yourself a favor don't go send your worst enemy instead. They must get a commission from the morgue.

Ganza Rubangura

I have been and still. Sitting waiting to see the doctor.it is 3.55pm I checked it at 2.50pm ..my appointment was at 3pm.still no doctor has seen,us! Wonderful.thanks gor wasting all our time.!

linda capasso

I have to admit,having always worked at large teaching medical centers as an RN,I was most skeptical when touring this small community hospital. Once becoming a patient there,I was immediately embraced by the caring,competent staff. During my multiple night stays post THR I had excellent nursing care, housekeeping, dietary...(once in Jan2016,& the other in May 2017) I especially received fabulous care from Irma RN(7am-7pm shift),Lauren CNA(7am-7pm),& I believe it was Kerry RN(nite shift).& many others whom I apologize to for not remembering their names. Altho One word of advice that I'd like to share is for the staff to limit their socializing to inside the nursing station & not to carry on outside the patients rooms in the hallways,it made it difficult to rest at times (obviously they enjoy working together & that's paramount!) Thank you again, Dr & Mrs Linda Capasso

Charlotte Hultquist

My entire extended family has come to APD for years when we need to visit an ER. It's always been very calming, and we're in and out MUCH faster than at any other ER's we've visited anywhere else. We've lived in CT, NC and NY before, and have made many visits to nearby DHMC when either APD surgery is closed or a kid may need the pediatric measures there. We've seen such efficient care at APD, where no one mixes us up with others (which has happened routinely at several others!), we don't need to repeat the symptoms dozens of times, and they really pay attention to us. It's sad that the other reviewers had bad experiences, but in years of using this ER, it's never let us down. Even our billing problem (insurance's fault) was so quickly and easily handled by them!

J A

Very cohesive experience between doctors. I love the electronic Dartmouth system as I can check my appointments, do pre check in, and see all of my after visit notes online. The behind the scenes process has been very smooth. Almost every staff member I've interacted with has been caring and thoughtful. I had a couple hiccups with a few things but overall a great experience that has helped me understand my condition better, and I for once feel confident that I will heal.

Tina Lowell

Had to get ultrasound for gallbladder and it took three days for them to send pics to doctors office after I called as well as doctors office to call to have them sent.

Lisa Lauziere

My mother-in-law was recently admitted to the hospital through their Emergency Dept and was treated there for the next 10 days. She was gravely ill with multiple problems and the entire Med/Surg and Rehab staff were attentive, skilled, sensitive and performed miracles with her. Our family feels so fortunate to have been able to have our Mother there and grateful for all that was done to help her so much.