Reviews of Ellen Thompson Women's Health Center (Hospital)

Latanya Wraggs

The workers there really care and are very professional.

Vivian Gunberg

If you choose to neglect a patients need who has two children and a family when there is a case that the situation is severe then you don't deserve the patients and clients you have. They are leaving their lives in your hand. Learn how to manage your establishment and patients better. Don't let a patient die on your watch.

Trisha Thompson

Everyone there is so caring and sweet. Beautiful facility. They make you feel at home. Greatly appreciate the ladies that work there. Thank you.

M OI

Every other mammogram I’ve had at St Joe’s, until today, the ladies have been great, informative, and even with extra tests, follow ups, etc it’s been a positive experience. Today however, wasn’t so great. Every other occasion I’ve been given a pink gown, but today was given a blue gown. No explanation provided for the difference, but they are very specifically kept separate and laundered separately. The blue gown made me think something was wrong already- was I suddenly high risk? No idea. The blue gowns are scratchy and definitely NOT appropriate for a mammogram facility. Seriously. The pink gowns are designed to be work and open in front. The blue gown I was given did not remotely stay closed, was torn, in addition to being scratchy, which heightened my stress level- again, was something wrong- was I high risk, and now this awful gown? It doesn’t tie, stay closed, or offer any modesty. It’s mostly white with a blue print. I saw other women similar to myself in pink gowns, so again, why? Then I was called back and had the fastest mammogram ever. Usually the technician is very careful with placement, etc. and sensitive to modesty. Not this one. This one just wanted to be done. I felt like I was in a factory line and inconveniencing her. Took more than one minute with the iPad survey, which doesn’t take long, but she gave me I asked why the gown color difference and was told that they are “all that way.” She apparently has never tried one on. Never had an issue with the pink gowns in the past 15+ mammograms I’ve had, and none of the women wearing pink gowns seemed uncomfortable. I would think (hope) that a facility which performs thousands of mammograms yearly would make the minimal effort to keep those thousands of patients comfortable. Have gowns that ALL fit comfortably, are appropriate for mammography, and aren’t scratchy. Alleviate concerns about why the difference in colors. Post a sign. A ten cent piece of paper. And send in “secret patient advocates” to check the empathy and training of your technicians. If I was told I had breast cancer in that god awful scratchy gown, and an aloof technician, I definitely would look elsewhere for treatment. For what it’s worth, I go out of my way to post a review when I have a positive experience. I’ll call a restaurant manager to rave about a spectacular waitress. I figure that a company doesn’t know what’s going on unless their patients/clients/customers tell them.