Reviews of Massachusetts General Hospital (Hospital)

Timothy Steele

Went to the “medical walk in” with my son. Over a 2 hour wait, rude, no information. Pathetic and the whole staff should be ashamed of themselves. It isn’t difficult to update a patient, parent or loved one. I will never be back here nor my family, I’ll be changing doctors as well. This is just beyond pathetic

kate sand

I highly recommend emergency room and urgent care and specialists. As for internal medicine associate, most of the times you are being seen by the resident who happen to be not qualified in my opinion. As for nurse practitioners it depends whom you got. I have been battling an infection and all I got is stress. Failure to follow up and refer as needed caused unnecessary delay and further damage.

Abdu Emsalem

Very disappointing! Suffered severe abdominal pain, ambulance took me to Mass general hospital. Despite telling them upfront I have billiary colic there was no good exam by the ER doctor nor they reach the diagnosis they did ct of my abdomen and concluded that I have gastroenteritis!! Pain was intense. Being a doctor my self asked the doctor not to give me narcotic rather to Give me Toradol as it is first line for biliary colic. They discharged me suffered 4 days without relief went to another hospital closer home. Found that I have sever gall bladder inflammation required immediate surgery indeed took the surgery next morning. Surgeon told me it was big and intensely inflamed also was quite challenging surgery. Missed diagnosis and was overconfident ignoring the fact that I gave them the diagnosis upfront yet not listening !! Overconfidence was clear on nursing and MD staff. Were unpleasant and judgmental I am very disappointed and surprised for the care I received

MATTHEW P RANUCCI

Patience is a requirement and expectation of ALL patients being seen. Allow at minimum 4 hours. Excellent care, nurse gave me shot that was excruciatingly painful! After that she seemed friendly.

Tim Mckinnon

So there is a nationwide opioid addiction epidemic. I'm here with 2 broken legs from a car accident. The Dr is more than willing to give you opioid pain killers. But when I ask for a pain medicine that's not addictive they laugh at me and say no. Cannabis is not addictive and helps with the pain just as much. Good job. I blame these hospitals for making addicts

Pat Vareschi

Medical staff is amazing

Teri Nicks

I love this place because I work here

Melissa Kierstead

Best hospital. Nurses have been wonderful

Rosane Mary

Iam brasilian ....if need help Now we havent good comunication.

Boston Veggie

I spent 5 weeks in the burn unit. The staff was great!

Elly-May O'Toole

Best hospital to bring someone in an emergency if you want them to live.

Carla Ciulla

My PCP is through MGH, I've been going here for years, it's a great hospital. The staff is always friendly and attentive. Wether it was myself or family there, nothing but good to say about MGH. Even the other locations they have are good, ie., Revere, Chelsea..etc.

Da Shu

I didn't actually go to MGH, but I have talked with the receptionist of the patient financial department and asked her several questions, she was very friendly and gave me detailed explanation to each of my question, helped me a lot. I'm truly grateful.

simon wu

I went to MGH walk-in before and it was great but the second time I went in I waited a long time and once the doctor told me what my condition was she didn't listen to my question or concerns and just kick me out to pay the bill.

Franck Dernoncourt

A 15 USD fee to get an electronic copy of my x-ray or MRI is not something I enjoy. Data should belong to patients. Do you still live in the 19th century? Also, just a warning for anyone going there for a surgery: some MGH surgeons practice concurrent surgeries (this means that your surgeon may operate several patients at once). Google "Concurrent surgeries at Mass General caught in crosshairs of new lawsuit" for more information. MGH claims that "Data from the MGH as well as national studies have demonstrated no difference in complication rates for overlapping and non-overlapping cases." but that's false, e.g. see the study "Ravi, Bheeshma, Daniel Pincus, David Wasserstein, Anand Govindarajan, Anjie Huang, Peter C. Austin, Richard Jenkinson, Patrick DG Henry, J. Michael Paterson, and Hans J. Kreder. "Association of overlapping surgery with increased risk for complications following hip surgery: a population-based, matched cohort study." JAMA Internal Medicine (2017)."

Adrian B

The healthcare service was not good in the ER room. (I had just been unconscious/ talked incoherently after being hit by a car). The bandage provided would stick to the sutures over the next few days, and replacing bandages would be painful. They did not assess my situation carefully at all. They noted I had full sensation in my upper extremities and full range of motion. This is impossible! I still have Axillary nerve damage more than 2 months on from the accident. CT scans and x-rays were done more than 4 hours after the incident. Days later, another clinic provided me with Adaptic, a non adhesive dressing which would have been useful from the beginning! The situation report written by MGH was written with very poor English, it doesn't really make sense. The sutures did not heal very well, at all. They skipped certain areas, and used Steri-Strips instead, as that would be easier for them. Now it is scarring badly. The hospital lost my wallet and all of its contents too! I asked several different people where my wallet was, and they would leave, and never come back to my hospital bed. I had to ask more than 5 times, to get an explanation as to why they lost it. It was really disappointing time in MGH. They then wanted to kick me out of the hospital at 2.30am, after they gave me hydroxymorphone. I could barely stand.

Grace Lee

it's a pretty dank hospital

Naveen Kumar

Hi I am Naveen. I am from India. My Mother who was traveling on June 8th to visit my brother in Boston from Hyderabad(India) she had sudden cardiac arrest at Boston airport. She was joined to CICU at Massachusetts General Hospital in Boston. here for 8 weeks now in total, Great place.This is the best hospital I have ever experienced. The doctors work in teams and are extremely experienced. Countless thanks to the entire doctor’s and all the staff who are working day and night for keeping us in the pink of health. Wishing them heartiest gratitude for their greatest contribution.

MATTHEW P RANUCCI

Patience is a requirement and expectation of ALL patients being seen. Allow at minimum 4 hours. Excellent care, nurse gave me shot that was excruciatingly painful! After that she seemed friendly.

Andrea Duncan

hospital I have ever experienced. The doctors work in teams and are extremely experienced

April

The emergency room doctors and nurses went well and beyond for my daughter, extremely grateful

Andrea Clocchiatti

I have been here for a minor but recurrent problem in my foot. Doctors very kind and professional pointed me to the right treatment

We Fix

It's a place where you get the best Healthcare in Massachusetts

Wassim Lahlou

the worse hospital I have seen in my life in this Hospital there is no equal opportunity its all about who you know .

J M

Spent three years volunteering here. All of my experiences with the physicians, staff, and patients back up its reputation as a world-class hospital. MGH is #1!

Pat Young

My Mom was told she would live six months to a year. Then, she went to Mass General. My Mom has fought Cancer with Mass General for eight years now. The staff at Mass General are dedicated, amazing and caring people. Thank you so very much for what you do! I am so grateful we can celebrate Mom's Birthday on 1/2/15!! Thank you!!

Charlie Feng

you can not imagine that how slow the hospitol is. If I am a illness people who want to get treatment from this hospital. I think that I may get crazy on my mind. How come it take at least 4 hours for a doctor to deal with a sick person. Did they think about the feeling of sick person?? They should realize how serious this problem is!!!!!

Kim Mello

It's too busy, it's Boston, I'm a small town girl. Too many people, too many floors, wings, etc. I was exhausted from the walk from my man's room to the lobby. That was my experience as a visitor. I've never been a patient.

Mr Anarchy

The best of the best hospital in the world

alek

Great

Jose Santos Ferrufino Funes

I am glad to be hiere all the staff are very awesome. Tanks all team work.

Foucaldian

I'm a professor at MIT. I had sinus surgery (turbinate reduction and septoplasty) about a year ago at MGH. The surgeon, Dr Sedaghat, kept on saying you'll breath so much better after the procedure... well, my right nostril is now completely clogged, which wasn't the case before. Worse, they have no clue about what happened (Dr Sedaghat just said I must have made a mistake), sent me to another specialist at MGH (in plastic surgery) who simply told me it might improve. It was eight months ago. And I hasn't. No follow up appointment since. Let alone the fact that I mentioned bad reactions to morphine and they still used a massive dose for anesthesia, which made me very sick (though morphine was actually not needed according to the surgeon I consulted in France recently and who will perform surgery again). I spent the day in the post-operative room extremely nauseous... What they gave me didn't help at all. When I went back home, I took a pill of Dramamine, the most basic OTC anti-emetic pill. Nausea went away in 20-30 min! Last, MGH treats you like a number. The Sinus Center staff was hardly polite and they don't answer the phone when needed. Really poor service, and awful experience in all respects.

E

Visited Oral and maxillofacial surgery. Been here twice, waiting for an hour each time (1 hr 20 min this time) the doctors saw me for 5 min and were basically quick to recommend surgery and quick to dismiss when I asked for alternatives. Very disappointed, what a waste of work hours.

Paul Sullivan

Delivery was great other than that jammed 2 in a room husbands are told to fend for themselves.

Andrea Duncan

hospital I have ever experienced. The doctors work in teams and are extremely experienced

Ocie Eico

Worst hospital ever! I’m actually here now been here for 2 hours in a corner inside of pediatrics.. 20 doctors and 10 nurses passed by me and no one helped.. mind you I’m in the ER so yes there’s a wait. But when you start to Skip me and put me in a corner that’s when it start to get annoyed. I asked the nurse who placed us “in the corner” when was the doctor coming by. She seemed surprised and said they didn’t come by yet. And I said. Nope. Now here it is 3 hours later my daughter still coughing and the waiting room is getting full and guess what still no doctor. This is a horrible horrible hospital please don’t send your kids. Take the trip to children’s.

Patson Lim

The oldest and best hospital in the area very skillful and highly knowledgeable doctors who understand procedure and what has to be done very well. Great Payment options

Meghan Nyberg

All hospitals have their fair share of problems, but this is by far the very BEST hospital in the world. The Dr.'s, Fellows and Nurses are kind, generous with their time and knowledge. They saved my Mother's life.

T.J. Day

Nice place to have a party at a world class medical facility.

Aliza Rose

This hospital isn't very good with their patients, and they take forever in the ER. The doctors are very smart but the waiting time isn't worth it.

trina tatum

The Physcians Nurses as well as the Staff are Phenomenal!

Veronica Duarte

Take n good care of my baby bro. Fighting for his life due to liver cancer. Plz say a pray for Richey Botelho and everyone else in need of a prayer.

Bayoan Martinez-Yung

Dr. Benz usually works on this hospital. I got an injured foot when I get off on the Green Line from the “E” train

Partizan

I want to say THANKS for all doctors and nurses in Emergence department MGH. Its very competent, educated and unbelievable polite people !!! I say: THANK YOU !!! You are the Best ever ! GOD Bless you all

Erica Meehan

Absolutely terrible.dont come here if you want any help at all.

Christian Sorgi

Overall good experience. They were compassionate however they were so busy it felt like they didn't have time to answer all of my questions. The rooms were clean but the wait was long.

GOLE R

Amazing staff at this hospital, my mother had a bad work accident where her left index finger was pretty much cut off, she went to baystate hospital at first since and they said they would have to amputate the finger unless she wanted to go across the state to Mass General which she chose to do. Probably the best decision she has ever made, her doctor was Dr. Kyle Eberlin who is a very skilled orthopedic/reconstructive surgeon. He was able to completely reattach her finger and now (2 years later) she has 90% movement back in the finger and feeling. The nurses there are also the best nurses i have ever come across in my life.

Aaron Noll

This is the best hospital I have ever experienced. The doctors work in teams and are extremely experienced. I fully believe they are among the best in the nation. In addition to all this, I find the MGH staff more genuinely caring and empathetic than any other hospital I know of!

Frederick Guerra

Nurse Mary P in the ER is by far the best nurse I've ever had in any hospital. I was sitting there in pain, and she'd get me to giggle and for a brief moment I'd forget about the pain. Always smiling, even when I asked a million and one questions. The hospital is clean, very clean. Their technology, and commitment to providing the best care can not be matched at any other hospital. Period.

Cam Mercier

Lily Anna Doom narova save my life

Peter B

Prescribes anti-depressants like they're candy, lies to you about the side effects and withdrawal, and ignores all other complaints until you wind up in their ER. In the ER they leave you for hours, moving you from waiting room to waiting room with no clear direction for treatment. In the 2 years I've been there I still struggle with my original GI problem (which I had to diagnosed myself and bring to a doctor's attention) but now I have the added pleasure of dealing with Cymbalta withdrawal. Dr. Joseph Yarze assured me withdrawal symptoms were minimal. Anyone who knows about Cymbalta knows this is not true. Also, don't bother with Patient Advocacy. They will just try to convince you you're at fault. I trusted you guys and you guys took my money and wiped your hands clean of all responsibility. I get that working in a hospital setting is a high stress job and I respect the doctors and medical professionals who do this, but just because I don't have an extreme or highly visible condition doesn't mean I'm not suffering and I deserve the treatment I paid for which I believe I never received.

Nathalie Polanco

The staff is amazing. I had surgery it was so nice. Everything came out great.

Nathalie Polanco

The staff is amazing. I had surgery it was so nice. Everything came out great.

Laura

All I can say is wow, the physicians in this hospital are truly a blessing. The physicians in the neuropsych department saved my brother's life, He was suffering from a rare and difficult type of OCD to treat, harm OCD... was basically disabled for 6 years... psychologists and long term care centers said they couldn't help him. Finally the only thing to do was surgery, a cingulotomy. It was scary at first to think about but now six months later my brother is a new man, after being at home not able to go to college or work for six years, he started college again, has a job, and is SO HAPPY now that he isn't suffering with horrible obsessive thoughts all the time. He is a completely new person. Thank you for bringing my brother back to us.

Arturo Vicente

The best hospital of Boston

Sue Copen

So after a brutal 16 hour day of mother’s surgery and finding out she was at a high risk for stroke, I left and discovered my ticket missing for parking garage. I explained At a different parking garage ( mine had no cashier so late at …

Sue Copen

So after a brutal 16 hour day of mother’s surgery and finding out she was at a high risk for stroke, I left and discovered my ticket missing for parking garage. I explained At a different parking garage ( mine had no cashier so late at night) that I had gotten there at 8:00 am . Instead of letting me pay and give me a ticket we had to go over to our garage and get registration and drivers license and run BACK over to be able to pay and leave with a ticket. Meanwhile hospital police parked right in front of us bothering us... really??? You mean to tell me all this was NECESSARY????? Come on mass gen.... let’s leave the m off your name to make it more appropriate considering the treatment.

Ghiath Almuarrawi

Guys you have a lot of money. Spend some on training those people who answer the phone calls. Not professional at all. Also, do QA on the phone calls. It's their to ensure quality of your service, if you do care!!

Anita Mohan

After a colonoscopy without anesthesia I cannot recommend or praise Dr. Casey and her amazing team at the Endoscopy Unit at MGH enough. They were supportive, friendly and kind - not to mention highly professional and efficient. It is at stressful times like this that you really appreciate the empathetic side of a great medical team. Thank you for making what is a pretty tough procedure into a good experience.

Adriana Trajkovski

Spoke with Dan in the New Patient Information Dept of Psychiatry. He was extremely knowledgeable, patient and kind. Was in no rush to get me off the phone and genuinely wanted to help. We need more people like Dan.

Minh Mai

Best faefolk of the tree dwellers pies sold here

Joshua Janvrin

ER....is odd they treat you in the waiting area...I was not impressed ...I waited for 2hrs

Ty Ueda

Been here for 4 weeks now in total, (3 weeks a few months ago and just finishing another. Great place. Nicest docs and nurses. My parents insist on eating the cafeteria food because it’s great. James on Ellison 14 draws blood the best. Real champ. Someone in HR/PR/Marketing go give him a pat on the back or buy him a coffee.

Hannah A

Everyone was very kind and genuine there (ER) - really made me feel like they cared and that allowed a sense of relief. The hospital even called me the next day to find out how I was doing, which I greatly appreciate and definitely do not receive from my local hospital, even after being there twice. The wait is going to be long in any area, but that's to be expected as it's an incredibly busy and major hospital. There also aren't many nurses available to answer your questions and when they are they must do it in a hurry, but again that is understandable with how busy they are. So, while less of a wait time and more time with my assigned doctor and some nurses would be nice, I completely understand how difficult it can be to achieve this. The wait and examination rooms, while nicer than many you'll find in hospitals, could still use a little improvement though. Overall, it was a good visit for a bad situation and I'm very thankful to all, especially the doctor and his assistant who saw me. Definitely worth the hour drive it takes me to get there rather than going to my local hospital. It's my hospital of choice when I have one. Also as a side-note, parking is quite affordable - especially the discount they give to patients! Another side note - cafeteria is great! It's clean with a lot of room and the food is delicious! Though could use a little more allergy-friendly foods and could probably lower their prices a tad.

ヘンサムナン

I give you one star because deaf people not like writing or read lip. They want to LIVE ASL interpreter. We have Human right.

emi Shell

Dr. Clinton was my OB for my somewhat complicated twin pregnancy this winter. Near the end of my pregnancy it became clear that my 2nd twin was going to be breech at delivery. While many OBs would have considered this an indication for c-section, Dr. Clinton very confidently explained that if I could deliver my first twin vaginally he could do a breech extraction for my second twin. I had never heard of this and thought maybe it was a simple routine procedure however it turns out not all OBs are comfortable with this procedure even at MGH. On the night of my induction there were not going to be any OBs on call who were comfortable doing the extraction and I faced the possibility that I would have to have both a vaginal delivery and a c-section or simply opt for a c-section. But Dr. Clinton took it upon himself to make a plan to cover my delivery as an on-call provider. When the time came, I gave birth to my first twin vaginally and then Dr. Clinton and is team went to quick work performing a complicated series of maneuvers which safely extracted by second twin from my womb! I cannot express how grateful I am for this outcome and for Dr. Clinton's dedicated to providing the very best care to me and my family!

Billy Cocorochio

I was at the M.G.H a few days ago, my girlfriend fell and hurt herself, It took about 2 hours from the time we stepped into the Fast Track, she was reviewed immediately, then taken right to X=Ray, the DR kept us well informed threw the entire wait witch was nothing flat, they informed her that she had fractured a rib, explained what she should do for recovery, treated her pain and we were finished, also there is a pharmacy located in the hospital, The entire visit was totally enjoyable. I recommend this Fantastic Hospital to anyone. Thank You M.G.H.

Nathan Harding

M.G.H is by far the best hospital in this country doctors are great but the Nurses are the best in the world they make that hospital GREAT!!! They are kind giving and exceptionally warm love those Nurses on Blake 8 Cardiac icu.

Gerald Barrett

Having been shipped to other hospitals my wife and I requested a transfer to MGH. The difference in atmosphere was so much better at MGH. I had open heart surgery. They explained everything and made sure I understood before proceeding. The staff could not have been better. I am speaking about the entire staff. I cannot understand why anyone would go anyplace else . My results have been great. I believe they hold themselves to a higher standard and it shows.

Jennifer Stadnik

Quite impressed with everyone in the pediatric GI center. They were very pleasant and Dr. Moran was wonderful in explaining everything.

Salem Almehairi

This is the best hospital I have ever experienced.

Naveen Kumar

Hi I am Naveen. I am from India. My Mother who was traveling on June 8th to visit my brother in Boston from Hyderabad(India) she had sudden cardiac arrest at Boston airport. She was joined to CICU at Massachusetts General Hospital in Boston. here for 8 weeks now in total, Great place.This is the best hospital I have ever experienced. The doctors work in teams and are extremely experienced. Countless thanks to the entire doctor’s and all the staff who are working day and night for keeping us in the pink of health. Wishing them heartiest gratitude for their greatest contribution.

Molly H

Dr Tello did not treat my family members symptoms or assist in treating concerns that I brought up and that led to his death. Dr Tello is not trustworthy. This makes me think that partners does not look into what doctors they are hiring and makes me think twice about going to another doctor in the system. As a healthcare professional, partners should be sure the care providers are in the position to treat and prevent diseases in patients with SAFE patient outcomes. I hope no other patient or family has the experience what I did.

Jay Richards

I was born here. 1964...

Angelina Mansour

My husband family works there and we live in buffalo and I have autoamune dease and my husband house is filled with lead and lots of holes in ceilings. The pipes have never been changed. Thank you

Jeff Algers

Absolutely total respect for this hospital. The dedication and love from the personnel is palpable, commendable. I hope others will join in promoting their excellent work.

Susan Thornton

I travel here from South Carolina to see Dr. Hadlock. She is a top notch doctor and this facility is one of the best. Well worth the distance that I travel.

Elliott Management

WAY overrated! Too busy and no real interaction with patients. All ALGORITHMS. If you need a procedure done maybe go here, but not for urgent care, unless you are a trauma victim, in which case what choice do you have, anyway? Go to bwh or somewhere else if you have a choice

Carol Swanburg

My dad was transferred to MGH from Portsmouth Regional after major complications following heart surgery and they saved his life. I am very appreciative of the doctors and nurses on the White 11th floor Bigelow F team. They were able to identify that he had a strep infection in his blood by doing a blood culture and treated him for it and now he is back home. The nurses and nursing assistants were great and did everything with a smile! The only thing that would have made it better was if he had a private room, because one of the roommates he had for a day and a half was yelling all night and kept him awake.

The Amazing Mr. Doge

I took my 8 year old daughter with a abdominal pain and a lot o fever,came back and they returned her to the house to take her back for the same pain and I just said it was stomach pain without taking any special exam and by the third time I was sure it was a symptom of appendicitis without being a doctor and I told them and they wanted to return to the house to see that the fever rose very high there if they tried exams resulting in peritonitis

Erik O

Took excellent care of my father. Cured him of an illness he had been suffering from for nearly 20 years. Thank you Mass general!

khai nguyen

My friend arm was dislocated and he is in severe pain. We had to call an ambulance to get him here. First, they put us outside for over an hour, until my friend pain was too much He couldn’t take it anymore. They put us in a room so no one …

khai nguyen

My friend arm was dislocated and he is in severe pain. We had to call an ambulance to get him here. First, they put us outside for over an hour, until my friend pain was too much He couldn’t take it anymore. They put us in a room so no one can see him suffer. It’s been 2 hours, and no one even take a look at my friend dislocated arm. And we are stuck in this room in the corner. My friend is still in pain, without medication and care.

Susan Ferretti

Great hospital filled with incredible people.

Shane Tristan Yoder

Great hospital, if you ever need to be sent elsewhere, they always send you to the best places. I had pneumonia in 2011 and they took good care of me for the month I was there.

Courtney Snyder

I had a very little luck getting a response to messages left with the answering service. When I did, finally, get through to Dr. Borges office, Valerie was a great help and sympathetic to the frustration I was feeling. Since sending in my records, Valerie has stayed in touch explaining what I could expect. Dr. Borges was recommended to me by my (BI) Cardiologist-his endorsement was "Dr. Borges is the go to doctor for other doctors having neurological issues". I look forward to hopefully having a consultation with the doctor.

MaDomme How Da

Cant even direct anyone in need of psychiatric help. Just ignore you, lie, and put you on hold for forever. How dare you call yourself one of the top hospitals. Just because you have "in the process of learning" experimenting and testing their knowledge out on people. That dont mean nothing other than all of your patients are Guinea pigs to the system just like you are, try it with someone else.

Jared Allsopp

One of the police touched me inappropriately and hit me in the face after.The groped me and tried taking my pants off.

Edmond Taverdyan

My mother died at this hospital in 2002. The Dr who operated on her was named Dr John Wayne.....i rememeber bcuz she said it was like the actor. When she was in the ICU i asked some nurse an innocent question and she barked at me rudely while my mother lay on her death bed......it hurts to think it was THAT nurse who was taking care of my mom. I wont bring race into it....but i personally have ZERO respect for this hospital or its staff. I gave one star......TILL THIS DAY. We NEVER got a word from the Dr as to what happened to her.....what went wrong....anything? She went into surgery......came out....called me......went into a coma and died. Only god knows what happened. TERRIBLE hospital and staff if u ask me.

Julie G

The hospital staff deliberately and knowingly deprived me of drinking water for a number of days. My eyes, mouth, entire body were parched and suffering. How did they not know I was dangerously dehydrated? Afterward, I was very traumatized over what had happened. The hospital admin continued to attempt to silence me over it. Because I have decided to continue to speak out about hospital abuse, there has been retaliation and it hasn't been legal. I have consulted attorneys and also went to the state legislature.

Debbie Perkins

My husband was life flighted down from Lewiston Me. They saved his life by doing a triple by pass. He is home now and doing well.

Careless Material

Great care, top-notch..

Ms. Delgado

This hospital is very busy as there are so many types of specialists here. They are very professional and caring. Use Valet Parking otherwise your going to keep going around for a parking spot in the garage, but make sure the Doctor's office gives you a validation or it's going to be pricey.

Rene Villalta

Worse wait i ever been threw went in many times early and it takes more then 2hours to get seen and when you do its another 1hr wait and all they advice you is simple. things and done even help like were is all the help the workers do i just walk away cuz of the wait and help myself get better. Doctors and nurse's dont know how to help anymore its all about the money and not helping people like it should be

Tara Marks

Great medical care. Great staff

Tara Marks

Great medical care. Great staff

James Garcia

CAN I GO LOWER THAN 1 STAR?!? THEY KILLED MY GRANDFATHER! My grandfather was recovering in the icu perfectly from his tumor removal. I did not know but they drugged him with 3 drugs that make him not in his right mind for decisions. Later they slowly overdosed him on morphine which later he passed away from it. The staff were rude and when we tried to argue they called security. Don't step foot in this piece of unconstructed hospital. If you want to let your loved ones get murdered then visit this hospital. I regret having the surgery here and wish I could go below one star.

sean guerin

one of the best in the world, saved my friends life after brain aneurism

Celia LaBarbera

I have been coming here for as long as I can remember and there are amazing doctors.

cat wu

Rating is really depends on which doctor you have, I have amazing ones and had bad ones. most of them are very professional and nice tho.

Julia Sarah Terceros

My mother is the best nurse and she will take great care of you

Nancy Tempest

Fantastic bedside manner.The best hospital in the country.Thanks for being there for my father.

Jerome I. Johnson

The worst hospital to go to for emergency services. I had to walk out after waiting 3 hrs and ask the nurse why is taking so long they got me sitting on a chair for that long with stomach problems. She didn't know where the doctor was. I said probably taking a nap some where. 3hr waiting with no word from nobody smh. Time to change hospital

Craig Hayes

Dr. House was very rude to me

Amy Lynn

Sept 1st 2018, I had an aneurysm and was med flighted from Laconia NH. I had collapsed twice walking out of my bathroom so my 12 year old daughter called 911. Thank God she was still awake at 130 am or I wouldn't be here. Laconia emts treated me terribly and thought I overdosed..telling me multiple times that I need to "stand up" as I was crying on my kitchen floor curled up in a ball holding my head. My whole stay at mass general (all 17 days) was great. I was brought ice cream at 1 am when I couldnt sleep, since I was bed ridden one nurse "Grace" even washed my hair while I was laying in the bed, tried to get the knots out of my hair. She was incredible and such a sweet caring girl. I was moved up from the ICU to the floor above after 15 days, I was told I'd have more freedom without being hooked up to all the machines, I thought that meant I could go get a soda. I was stopped at the elevators and told I couldn't go off the floor. The woman at the desk who stopped me went out of her way and brought a soda to my room. This hospital and their staff are incredible. They saved my life as most people die before reaching the hospital. I'm incredibly grateful to be alive and the hospital staff made my hospital stay more comfortable. I can't thank you all enough for all you have done for me. Only complaint is one of the social workers. Not the one with the short curly hair..but the other one. She was so rude to my dad.

XohvyFN

Great hospital, I go there too, very good for health care

Dr. Serge The Nutrition Scientist

We spent almost a year on the pediatric floor when my son was getting a variety of treatments. Everyone was very understanding and kind to us. Thank you!

Sam C

Great hospital and service. Kind staff

Rayna Lateva- Demirev

I'm really very helpful! Have a nice Christmas and a Happy 2016 Year!

Jayna Marie Arsenault The Certifiable One

I love MGH it's my main hospital. My PCP is in the Chelsea Massachusetts General Hospital. I had surgery here in MGHB and they did a really amazing job, it was my appendix, that was leaking but the emergency room in Brockton thought it was just a stomach bug so they gave me antibiotics. The antibiotics calcified the leaking part of my appendix that created a mass that was connected to my right phillopian tube, right colon, some intestines, & the appendix. All came out at once at the MGHB I got the Royal treatment was awesome I didn't want to go home. The MGH is the only hospital that I trust. My family all goes there, my sister in-law works there, my neice & nephew were born there & my Mom had her 2 brain surgeries there plus a lumpectomy there. It's an amazing place with awesome people who do unbelievable things. I highly recommend this hospital if you need one in the area. It's the best I've ever gone to. Fantastic great job thanks for everything MGH. XoJaynaoX

Matthew S.

Be prepared to have lost a limb or be bleeding from your eyes to have them see you at the walk in clinic here. I showed up one afternoon with a severe case of bronchitis to the point where I couldn't eat or swallow only to be turned away because they were "too busy" to see me. I would have waited, I had nowhere else to be, but no, every single doctor was busy and they were closing at 7. Mind you it was around 4 pm and there were maybe three other people in the waiting room. The receptionist just stared at me until I left. Clearly their priority is taking care of people...worthless.

Paula G

Excellence at it's finest.

K

Thanks for taking such great care of my father, MGH! High quality medical care.

Chris Ferry

MGH had been a great hospital to me. It is one of the leading hospitals in the country. The staff are all amazing and make sure that every patient is treated well. The campus covers a few blocks, and there are enough signs to point you in the right direction. Then they have specific desks set up in the buildings just to answer questions and direct you to wherever you need to go. There are cafes inside, along with lots of options right in the area like a CVS, Whole Foods and other restaurants. There are a lot of quality hospitals in Boston and MGH always ranks in the top places.

kati Bh

I get delivered my 2 kids there in first night I saw tiers nurser tell me to take my girl at daycare night with other nurse when is back I saw scarce in face to my girl I try to tell her that but I was too tired so watch there kids at night not live them with any one . But is fine care

Frank Gimlet

Mass general hospital is one of the best hospitals in the word,had to go there for some unusual pain when I got to the emergency room I was checked out immediately I felt they were really caring and very professional they did a lot of tests the doctor who checked me out was very thorough in his test and all the questions he asked to make sure he didn't miss anything that could be a problem after the hospital location is very easy to get to.

Kyler

Nothing but love from the top down

LaNorski

This hospital does a great deal of good, and 99 percent of the time I get quality care. I have been there for studies,tests, as a patient, I have had surgery there, you name it. There has been only one time I have not been pleased with MGH, and I have never seen a repeat of it. It was in recovery, and the nursing staff was somewhat rude and not well informed on meds. I couldn't leave the recovery because you are suppose to be able to go the bathroom, when they had to run around to give me my daily meds that I take regularly, they wanted me to take my Ritalin for ADHD... I informed the nurse I didn't need to take it and after having surgery shouldn't take a stimulant, her reply was, "Just take it"" Then a group in interns, I think, came to check on me...said I'd be going home. So I called my family to come get me, and they drove in. After waiting for hours one of these snot nosed inters said I couldn't go home because I hadn't gone the bathroom. So, they finally use a catheter and I was able to start going to the bathroom. At 11 PM, they sent me home with a medical ride, and the case worker put in the notes they had to send me home that way because , " my family didn't show up"! That made me so mad, instead admitting the right hand didn't know what the left was doing, they blamed my family!??!? These young interns need to get their head straight, the nurses need to know their medications AND LISTEN TO THE PATIENTS! That was my only bad experience with MGH, the other times, there were no problems or issues. Perhaps the staff was just off their game that night, or perhaps I just got a bad team. I don't know, I would not right off MGH for one bad experience but never forget, they are there to make money!

Jes Santos

Worst hospital I’ve ever been too! Starting from the Dr I seen to the over all care I got! I would never go back there don’t care how good they say they are. My experience was so horrible and horrific I’m still paying for the damage they did to me over a year ago. Dr. Forcione is one of the worst Dr’s I seen in my life! What a hack! With Dr’s like him there is no way in the world they are as good as they say,I lived it,they are hacks run while you can!

Kanwaljit Singh Mangat

Great place for getting urgent medical care God forbid if you need one

Anne Lorigan

Simply the best!! They have saved my life literally, 4 times. A massive GI bleed and I was brought to Massachusetts General Hospital. Later I got scars on my liver due to the bleed. The scar tissue caused liver cancer twice. I was treated and put on "the list" for a liver transplant. On the forth call it was the perfect liver for me. That was four years ago. The first time that I went to MGH I was17, on my own. My hand had gone through a window. I took the subway to the hospital. They treated me so well that I applied and got a secretary position. This was in 1979. I could talk all day about my second home. MGH has been rated number 1 hospital in the USA and additionally rated number 1 hospital to work in

Timothy Wanamaker

Can't say enough about the great care I received there. The team of Drs saved my life and limbs due to a very aggressive tumor Chondroblastoma. Thanks to the Drs and Nurses whom took care of me..,

Timothy Wanamaker

Can't say enough about the great care I received there. The team of Drs saved my life and limbs due to a very aggressive tumor Chondroblastoma. Thanks to the Drs and Nurses whom took care of me..,