Here we offer you all the reviews of real people who are purchasing the products and services of IU Health North Hospital (Hospital) near to the state of Indiana.
At present this business gets a score of 3.4 out of 5 and this score has been calculated on 147 reviews.
As you can read, its rating is discreet, and it is based on a large number of opinions, so we can conclude that the valuation is quite faithful. If people have bothered to leave their feddback when they are pleased with the business, is that it works.
As you know, we do not usually bother to give tatings when they are good and we usually do it only if we've had a problem or incidence...
This Hospital belongs to the category of Hospital.
We have always had great experiences at this hospital, our son was delivered here, we had all of our baby visits here, a few ER visits etc. All of which were handled quickly and professionally. Also, the food here is great and sometimes we will come just for a cheap (not as cheap as before) and pretty good quality meal.
Doctor did not lay a finger on me, I have some pretty scary symptoms going on. The nurse i had was great but the doctor was unsympathetic and had her hand on door whole time as I try to let her know my problems my body has been having.
Every time we come here everyone is courteous and caring, doctors take the time to explain what's going on and answer all your questions without rushing you, great job everyone, thanks.
Went threw ER and it was terrible. They sent a bill 3590 for what. They did nothing
Countless battles with medical billing, with multiple promises of return calls led to no results. Extremely disappointed a double billing could not be resolved, eventually was foreced to acquiesce to the incorrect billing to discontinue the harassment.
Great place for my grandparents to pass
Absolutely the BEST in INDY!!!!! A diverse group of people who see patients for who they are, not just what they need. A presence in the community that provides more than the cure for disease, but quality of life for every class of Hamilton Co!!! Check it out!!!
Horribly experience in the emergency room. I have a mass that appeared on the back of my head that was causing a great deal of pain and burning. My family doctor suggested I go to urgent care. Urgent Care gave me antibiotics and the doctor said “if it gets worse or doesn’t improve with 24 hours please go to hospital er. The pain/discomfort was worse the next day so I did as the urgent care doctor suggested and went to IU emergency room. The visit started off well, the ladies at the front desk were extremely helpful and friendly. However after being taken back to a room and explaining the situation to a “medical student” she then went to talk to the doctor and he came in the room for no longer than 2 minutes. I explained the same to him about what I had been experiencing. He said, “Let’s get you something to make you more comfortable”. A nurse came in sometime later with an injection for pain, she advised it would take 15-20 mins to take affect. She checked in after about 15 mins and asked if it’s helping. I said, “no, I still have quite a bit of pain”. She left to tell the doctor. Approximately 15 minutes later the medical student came back in and said, “We suggest you go home, there is nothing more we can do for you and we’re not prescribing any more narcotics”. She had a nasty, judgmental tone and a horrible bedside manner. Stunned, I asked, “When did I request narcotics?” I never asked for anything for pain, my concern was treatment suggested by the urgent care doctor. It’s unprofessional, with a clear rush to judgement without reason or cause. Having worked in Law Enforcement for many years I fully understand the state of society today when it comes to drugs/narcotics but please don’t jump to an inaccurate conclusion based on your perception of someone. I will never return to this hospital again.
Waited way too long.
Everyone from the emergency room to the 5th floor where my daughter was were AMAZING!! We were there visiting from Michigan and they made us feel at home away from home!!! Thank you so much to Robin, Kelsy and the other nurses in the ER who helped us including Dr. Soley!! And an extra special thank you to nurse Kim on the 5th floor..... you are the best and that hospital is lucky to have you!!!
IU Health is top ten hospital in the U.S. It's the only hospital system I trust with my health and indeed life. Very friendly, caring and highly competent staff, with sincerely dedicated and excellent doctors. IU Health North is one of its newer facilities. It may look like a palace inside and out, but it has plenty of parking and easy to navigate inside.
Great care and very healthy food choices. They are not your average hospital fare. It is the highest quality food I have ever seen in a hospital. Wonderful!
Rediculous wait times. Nurses and staff more concerned with what or who is texting their cell phone. Will not recommend nor will I return
Everyone was very helpful and really wanted to make you as comfortable as possible. The only draw back was the food. Everything tasted salty. My husband and my mom said they didn't get a good meal the 2 days they were there.
Abused by the emergency room today don go here I am prosecutor in this hospital If you go here then you’re going to get a hell of a bad experience and you will be prosecuted in the minutes well so don’t go here and there or downtown they are racist against white people racist against disabled
Emergency Room operation is very inefficient. If you're not critical, however they would define it, you should not come here.
Slowest ER ever
Ive been calling for the past 3 weeks trying to cancel my appointment and my calls keep getting ignored or answered and immediately hung up. Ive explained to them ive had my surgery done somewhere else and they refuse to cancel my appointment for the past few weeks. A lawsuit is in their future if they try to charge me for the appointment. Very unprofessional. However there is an African American gentleman in blood work that was very nice and had a conversation with me. Still i would never recommend this hospital. They will scam you out of money and waste your time. Waited 2 hours the first time i went for them to shove tests at me that had no relation to why i was there and the doctor had no clue what to tell me. Please avoid going here
IU North Cafeteria FIRST Floor... I asked for two eggs over medium, turkey bacon, hash browns and wheat toast. What I got was well done eggs with burned edges, greasy limp bread griddles under the weight of an iron press, and cold hash browns so greasy they squished when I cut them with a fork. Over six dollars for the privilege of eating out of a Styrofoam box.
Awesome service and and very great staff
It seems you cannot get "the whole package" with medical care. The facilities themselves are lovely. I had an extremely unpleasant labor and delivery nurse though who I have thoroughly talked to IU about but that delivery will forever leave a bad taste in my mouth. I will never return to IU. I've had issues getting my money refunded from them that they owe me because I was overcharged. I have seperate complaints about my OBs through IU which I hardly even feel like getting into. I just feel tired and upset when I think about IU. Hope they can change but it seems like there are so many things you can get wrong at a hospital and there are just problems througout their system. Sure, they are competent and I can't recommend something better in the area...but I will never return
I’m only putting two stars because they delivered my son three years ago and did a decent job, however i just recently went in to the emergency room for some very abnormally heavy bleeding I’ve been dealing with for a year and I just couldn’t handle it anymore and after sitting there for an hour waiting for my blood tests to come back they didn’t tell me anything about them and basically said I can either learn to live with it or get a hysterectomy. They were supposed to give me an ultrasound and never did and they were very eager to get me out of there and I believe it’s because I didn’t have insurance. I was losing so much blood that I was light headed and could barely breathe but they did nothing but take more blood out of me and tell me To go home. The registration lady talked to me more than the doctor or nurse did to put it into better terms. If you are looking for doctors that actually want to help you don’t go here. I’m definitely going somewhere else from now on.
I normally love this hospital so I don't know if this employee is just bad or what is going on... I just called the IU Health North Hospital because I think I may have just broken one or two of my knuckles. I don't think this constitutes a medical emergency since I can still use the fingers and didn't want to waste the time of the ER staff. I made a call to the hospital to ask if they think I should wait until tomorrow and schedule something, or if I should just come in for an x-ray at the ER tonight. My call was answered by a man named Robert who, after I explained very concisely what the problem was, responded with "...Hello?" which prompted me to ask "Did you catch any of that?". He didn't reply to my question so I started to re-explain my problem (because I thought maybe it was a phone issue, or I got transferred). He then interrupted me very shortly with "Yea, I got all of that, but what exactly are you calling for?". I responded to his query with, "Like I said.. I was just wondering if I should come in for an x-ray at the ER tonight or schedule an x-ray tomorrow for as soon as possible?" to which he replied, again very shortly, "The only out patient service we offer is the ER" and then punctuated his reply very rudely with "We don't have an 'ask a nurse program' or anything like that."
Ordering food to pt room waaaaayyyy to slow!!!!!
Very friendly staff and clean hospital!
The staff was more than accomodating and super friendly. From doctors down to cafeteria staff. Not to mention they got me out of there in better shape than i was in before. Dr.Rose and his nurses handled my medical emergency with the utmost professionalism. hands down best hospital in the carmel area.
Horrible experience in the ER. I took my 2 yr old daughter to Payton Manning after leaving this place that clearly didnt want to help my baby. Brushing us out the door. Prepare yourselves for a medical malpractice lawsuit. It is coming once my daughter is fully recovered and I can dedicate my time to fighting you. I will add Peyton Manning said I had a sick child that you brushed out the door and faught us on giving some IV fluids. My daughter was admitted at Peyton Manning for 3 nights after leaving your place. I have all the paperwork and its going to an attorney so you cant put any more children in harms way...As a public service annoucement to all reading DO NOT TAKE YOUR CHILDREN TO THIS PLACE BY ANY MEANS! I Will give more details after I talk to an attorney. Only gave one star because zero stars was not an option.
Best Nurses. Best service I have ever seen to get lab work done. Amazing registration staff.
Everyone I came In contact with were very nice, respectful and made me comfortable We had to go down to spring hills for ct scans and everyone there were very nice and caring Thank you to all involved, remarkable people
save my life
so far terrible experience; patient hasnt left yet we will see
Had our first child delivered here and going tomorrow for our second. Every step so far for both has been outstanding.
My father is fighting for his life after being cared for by IU Clarion North. It has been the worst older Geriatric patient care I have ever witnessed. We are not the only ones, you just don't hear about in the news and ongoing lawsuits is another way you don't hear either. Never ever discharge someone who is really sick and not eating without test after test after test are done to find out why and what is making them ill. St. VINCENT HOSPITAL 86TH HAS GONE WAY WAY ABOVE TO CARE AND find out what is wrong. Shame on you I U. HE HAD UNDIAGNOSED advanced CANCER!!!! You missed that big time! He now is deceased, My Father suffered.
I’ve had Crohn’s for 11 yeass. This is far my worst experiences E, go
Good ER doctor. Horrible primary care doctor. A very racist white male indeed. If your black you may be mistreated. That's the way it is in Indiana. IU symbol is a pitchfork think about it.
I've had all 4 of my mammograms here and have been very pleased with my care!
They truly give you the state of the art service. The food is fantastic.The doctors and nurses treat you with the ultimate respect and care. Very grateful for the loving treatment they gave my mom. Who at 78 years old had never been in a hospital, and was extremely afraid of what she was going to encounter. Thank you, your hospital staff was a god sent.
In January, we took our daughter due to concerns about a severe concussion she received earlier that evening. We saw two PA's, one who had to call in another because she seemed very inexperienced. Then, as we were being released after never seeing a doctor, a nurse told us that our daughter "could go to school the next day, if she felt like it." In fact, after seeing an actual doctor the next week, we were told she needed to be on academic limitations and she was released for academics and athletics over a month later. We'll not be back to the ER at IU North. We are stuck with a huge bill and received nothing more than a prescription for anti-nausea medication. I've contacted the hospital to express my concerns and have not heard back from them.
Called and asked a question and the lady was super rude.
I was charged $1400 for a blood pressure check and a pain killer prescription. Doctor never came over to see me, kept on ordering stuff without even talking to me for CT scan, IV fluids, tests... I finally told the nurse that my pain is gone and all I want is a pain killer and declined everything else. I left the hospital with a prescription. Few weeks later the bill came for... wait...$1,400. Healthcare at its best! When I called the billing department, they said that I rather should have gone to an urgent clinic, that their services are expensive. DON'T GO HERE unless you are on the verge of DYING. My fair advice to you...I learned my lesson.
Many of the nurses at this hospital have the worst attitudes towards caring for patients that I’ve ever seen and/or experienced in my life.
Yikes boys. what was promised as a 3 hour operation ended up being nearly 6 hours long. Couldn’t see my family member after their surgery for nearly double the promised time frame because we were waiting on people to “clean the rooms.” Yeah right...
The staff genuinely cared for my well being. Took excellent care of me. I'm from Jasper and I'd rather drive the 2 hour trip rather than being treated in the meat shop in my hometown.
Normally very timely.
I had a wonderful surgeon and the staff in the pre and post op were excellent. On the 5th floor I was on, the nursing was pretty good but no one ever cleaned my room when I was there for 5 days. I would have to ask for a clean gown, towels, and a wash cloth. They collect your urine after surgery but no one came and dumped it. Had to do it myself. That in itself was an incredibly unsanitary condition. And the food service, it was Awful !!! Everything they made was so gross and I eat anything.
Horrible experience at Emergency Room. Drugs that were not needed that caused (not helped) major problems for me.
Good luck getting your medical records. I had labs done here after having a 102 degree fever for two weeks and was told a nurse would send me the results of the labs. After talking to 6 people at this facility, I have been told that I cannot access the results of my labs. In other words - I paid thousands of dollars for lab work and do not know if there were any issues. Irresponsible medical practice....
If I could give this hospital 10 stars I would! I went to the ER and ended up being admitted for surgery. Everyone from (ER, front desk, doctors, nurses, radiology, and housekeeping) was extremely helpful, comforting, and personable. The doctors and nurses were very down to earth and explained things so that I could understand them. I will definitely go back if any other emergencies arise in the future.
Dr. Perkins and her whole team treated me with the upmost kindness and respect quite possible the best surgery i ever had. Dr Perkins is by far the best doctor i have ever had!!!!!! My only complaint was I felt a little like they were rushing me out of the recovery room, knowing that i leave alone and had no one to help. But like i said, overall a FANTASTIC EXPERIENCE
after waiting an hour in emergency, my husband was put into a room to lay on a hard bed for several hours, after several blown arteries, no offer of food or water, and very little interaction with a doctor, he left, they did say that he might have had a stroke, so is this how you treat someone who might have had a stroke? unbelievable....
Wife is bleeding out, with cancer issues, and we are STILL IN THE ER! After an hoir!
My baby is born here! I love my OBGYN Dr. Karen Gallagher and all the nurses
Worst experience in the ER ever in my life have I had.
I would like to thank the staff at the IUN Emergency unit. I had a visit there a week ago last Friday. The medical team prescibed benadrill and compazine. My dr. has since then prescribed me compazine. It has been very helpful. Also a thanks to my GP Dr. Andrew Mc Carren who prescribed it for me right away. i hope that he sees this review. Thanks again.
Nobody likes going to the hospital. But if there were ever a hospital you could like, it is this one. We spent five weeks in the NICU and the experience could not have been better, given the circumstances. From the doctors to the nurses all the way to the food service and housekeeping: everyone was top notch.
I have always been treated with warmth and caring. I am also pleased with the system they have in placeTo make sure everything is done for a good outcome.
I was seen for a cyst that became abscessed on my tail bone. My doctor was Dr. Tolan, the doc and his nursing staff where amazing to me the whole time I was there making sure I knew what was going on and answered all questions I had. They never made me feel like my treatment was rushed nor where they ever rude to me at any point. Thank you guys so much for all the help and information you gave me. I would recommend this ER above all without a doubt. They really care about making you better & comfortable
I love it here.
Dr knoderer and staff are wonderful.My son actually likes coming here lol.
Our little boy was in NICU for 4 days with respiratory distress. The doctors and nurses were wonderful!!!! Can't understand all the bad reviews, we had as good of an experience as one could hope to have in a hospital!!! Would highly recommend
Seriously impressed with the attention to detail. Went in for unscheduled bloodwork and everyone was organized and incredibly kind -- smiles, greeted me by name more than once, really personable and helpful. I realize this is much more difficult than it seems when it comes to customer service, but I left feeling really grateful for people who realize how important their attitudes can be in a healthcare setting. Really clean, beautiful space, too.
Been here an hour blood coming out of my kids ear and they have done nothing no one has even looked at my son worst place to go Lebanon would be be better
Dr.Mathew Rose is the best!
The staff are very eager to help, answer your questions. They take pride not only in their work but their patients. The campus is beautiful, the food is very reasonable and very tasty.
I'm giving 5 stars to a lady name Stefani she works in billing she help me over the phone when I had a big problem I'm not sure if she works at IU in Carmel. But she went above and beyond to make sure she took care of the problem for me
Amazing cafe' and building. They could have a better financial assistance program for those who pay in full.
Very nice building. So far they are taking good care of my mother-in-law.
Poor facility.. Never again.
$3500 for a simple procedure that should have max cost $1000 without insurance. Sickening how this place tries to take advantage of people.
Waited for 3 hours and never saw a doctor. Nurses had terrible bedside manner. Will NOT be back
People answering the phones where rude, was asked to reschedule my appointment I made a month ago and took off work to make only to find out the day before I wouldn't be able to be seen.
If you are lucky enough to have Angela (sorry, I’m unsure of the last name) as your nurse, you should go out and buy a lottery ticket. I went to the ER with my fiancé yesterday (12/1) when he suffered a cluster headache attack, and Angela was nothing short of a miracle to us. Thank you Angela for your kind heart. We are so grateful for you!!
I took my 77 yr old mother who is wheelchair bound and I used the valet service.. my wallet was in my console( my stupid error) well the nice fellow that parked my car stole both of our debit card numbers and attempted to make major online purchases. Thankfully I have a bank that recognizes activity is not the norm. Won't be using the valet service again or leaving my wallet behind
Over $1,000 for a x-ray for a sprained ankle. Waiting almost 2 hours in the waiting room to see a doctor for roughly 3-5 minutes. Total cluster, waiting to screw you with terrible service.
i was born here. epic. love this place
Unless you think you need surgery, don't even bother going to the ER. Save yourself the hassle and go to an urgent care facility. I suspected I had pneumonia so I headed to the ER for an x-ray. Was told the wait wasn't long, yet it was a solid hour before I was put into a room where I waited several more minutes before an unfriendly Physician's Assistant arrived on the scene. Wasn't seen by a doctor, wasn't asked what medications I was taking or what conditions I had. Sent for the x-ray and waited almost an hour for someone to come back and give me a script which would cause big problems with another condition I have. When I asked the nurse questions, I got a canned answer that they couldn't help me with that. Really? I am at a hospital and they want to prescribe meds that will cause more problems? What happened to doing no harm -- seemed like they really could care less -- just sent me on my way. Sent on my that is after the employees who sounded like they were partying in the next room wanted my insurance info. I have been to this hospital and IU doctors for years and yet tonight they claim I was not in IU's system. This all just seemed like a bad joke. Not the way I want to be treated.
I could not have had a better experience than I did here! I had my son two weeks ago at this location, and the staff was incredible. They always treat me like family. This is my first baby, so I was extremely nervous and my birth plan had to be thrown out because of complications, and the nurses and doctors were so kind and helpful and never let me feel like things would go wrong. My baby was born healthy and perfect! They really made sure to advocate for us both and make sure we had the best care the whole time we were there. I live in Brownsburg and still chose this hospital for that reason. I absolutely adore this hospital and their staff!
Thank You From the bottom of my heart you Drs and nurse are the best you save my dad's life!!!!!!!!!!!
We were so impressed today and joyfully blessed with the joy, humor, and friendliness of the entire staff from the registration desk to the guest service desk to the RN's and the special Anesthesiologist, Toni Glass and Dr. Shin! We were blessed through and through with the amazing pianist that played one of our favorite hymns and then the biggest blessing of all came when a gentleman prayed over the intercom and invited everyone to join him! Thank you for letting your LIGHT SHINE!!! What a blessing it was to be at IU Health North Hospital this morning! God bless you all!!!
Surgeon great! But had to wait in recovery room almost 9 hours because they said they didn't have a room for me. But, when I finally went to the room they told me it was because they didn't have the staff . It was a bad experience with the staff . No one let me go to the bathroom and the Dr came in to check on me and I said can you find someone because I need to pee real bad. So 10 minutes later they brought me a pan and then I sat in it for 5 minutes before they came to get it. And did not clean me up. I asked for a number to call so I could let someone know how I was treated...That was a run around as well.
Horrible and neglectful ER service. I couldn't walk going in, wasn't offered any help or a wheel chair and was discharged with a small fracture and bone spurs in my knee. They did absolutely NOTHING. Waste of time and money.
There were literally three patients here. Staff outnumbered patients 3:1 and yet we waited over 1.5 hours in a room before being seen by the doctor. Staff all sitting around doing nothing waiting on the doctor to get up out of his chair and see the three patients that were here.
I accidentally cut my hand and went to the ER thinking I needed stitches. After waiting an hour in the waiting room they moved me into a room. 3.5 hours later- I left without receiving any treatment whatsoever. They didn’t even clean the wound! If you have an emergency medical issue? Go somewhere else!
Nice friendly staff, very helpful people at the information desk.
I have doctor hahn as an ob and i couldnt have picked a better doctor i went somewhere else for this pregnancy and i went right back to her they always make sure that you are well taken care of
Check up, what s next
Typically slow but went ok
The doctors, nurses, and staff are amazing. I had my daughter there after having complications with my blood pressure and having severe preeclampsia. I had to stay there for a week and my daughter for several weeks in the NICU because she was premature. The staff were so helpful and caring towards me and my daughter. It was like they were part of my family. I live the IU Health network!
Went to the ER for a scratch on my son's eye about a month ago. Were there for 3 hours, it was so cold we had our coats piled on top of our son and my husband and I had to hold eachother to keep everyone warm enough. The doctor finally came in after about an hour and a half and tried to look at his eye, but he was in too much pain to open it. We suggested numbing drops so the doctor said he'd go get some. Another 40 minutes passed by and a nurse finally came in, pulled all the coats off him and we had to ask again for the numbing drops, so she disappeared too leaving my son exposed, shivering, and writhing in pain. My husband was infuriated at this point and wanted to walk out, I really wish we had. Eventually they came back and tried to administer the drops with a lamp shining right in my son's face, like they had no idea light sensitivity was a symptom of a scratched cornea. We had to point this out to them so they dimmed the lights and magically my son was fully cooperative. After they got a look they told us to continue the care we had already been doing at home. That was it. Keep doing what you're doing, bye! Not even a new prescription. For all this we got a bill for almost $600, including some for a physician we never even saw... for what?! We had to tell the doctors what to do every step of the way then they just sent us home! DO NOT GO HERE UNLESS YOU ARE LITERALLY DYING. We've received 100% better care at an urgent care facility for the same injury and paid $44 for it.
The nurses are very friendly yet when an answer is needed or clarification is asked for, the doctors restate their long and complicated and semi-rehearsed speech. The doctor’s nurses are the only pleasant experience because of how they have to mediate between the confused and hurt patient and the publicly inexperienced doctor.
Siting In the er front desk staff was rude and all the staff at the desk in the er were making fun off all the people who have come in for help and I never even seen the dr all they wanted to do was give me pain meds and send me home vs even looking into my issue to help me will never come here again thanks for a bill for nothing
Terrible health care. Even told staff I was suicidal and they’re still concerned about getting me out of here. I have had several pulmonary embolisms while under their care but why ask the questions about hurting yourself if it goes no further? These people give IU a bad name. Drive down a mile to St. Vincent. It will probably save your life considering the attending barely graduated.
Very clean and the people are very nice.
Just had a spinal neurostimulator implant done earlier today. Everyone from people at registration, Mary at surgery check-in, the nurses, Dr Bryan, Dr Wilson, and Leslie the Abbott rep were extremely helpful and kind. I think this is the first time I've ever bothered to write a review, but I thought it necessary cause I was totally impressed with everyone being so nice. Thanks bunches Marcus
Super doctors, nurses and staff. Wonderful place to get better. Thank you!
Poor communication and lack of efficiency to a 2-year old with an open wound left my wife and I disappointed. Two hours + to get seen by a PA for a relatively simple diagnosis and treatment plan of DermaBind (glue) seemed extremely excessive. Was planning to be much more impressed. We had great experiences with labor and delivery with all 3 of our kids but this lacked efficiency and common sense triage.