Reviews of Provident Hospital of Cook County (Hospital)

500 E 51st St, Chicago, IL 60615

Average Rating:


You have all the opinions of real people like you who consumed the services of Provident Hospital of Cook County (Hospital) around Illinois area.

As of day this firm gets a score of 3.5 stars out of 5 and that rating is based on 111 reviews.

As you can see its rating is very positive, and it is founded on a high number of opinions, so we may say that the valuation is very accurate. If many people have bothered to rate when they are satisfied, it works.

As you know, we don't usually stop to set tatings when these are good and we usually do it only if we've had a problem or incidence...

This Hospital is classified in the category of General hospital.

Where is Provident Hospital of Cook County?

REVIEWS OF Provident Hospital of Cook County IN Illinois

Floyd Webb

I have a good experience every time I go to Provident.

McKoji Dibs

Jomari Brown

I was born here.

Todd Campbell

Saul Torres

(Translated by Google) He is very good and his work is very kind (Original) Esta muy bien y sus trabajores muy amables

EbonyJè _

I only went to this hospital because of the feedback on here. I must say I was impressed with the staff. I go back in the morning for a follow up and may need surgery on Friday. We'll see how my experience with that goes! I'm optimistic that it'll be comforting. I brought my two daughters with me too and the nurse gave them sandwiches, Graham crackers, and juice.

Mr. Hodges

Felipe Pineda

Waiting time was unbearable and not many patients 1 person called every 1/2 hr

miguel allende

(Translated by Google) Very good experience, very friendly and very helpful. (Original) Muy buena experiencia,muy amables y muy serviciales.

Cynthia Henson

Jennifer Barrera

This hospital was by far the worst hospital EVER!!! Worst experience I've ever had.

Angie Smith

Joann Cannon

Deb Smith

Got a bruise after the nurse gave me an iv!

A Bennis

I been in the waiting room since 4 am its 7 am and im still waiting to see a doctor to top it off its people been here since 7pm and they haven't seen a doctor im very disappointed with this hospital

Johnson S.

Sheila Keyes

Tra Evans

This place is terrible. I love my doctor I hate their nurses. Especially Jasmine in the clinic she has no bed side manners. You can't ask questions you just have to take their bad service and the mess they try and pump you with. Ridiculous. I can't stand this place. You're dealing with people health be better.

Deima Jurkute

Hands down the worst hospital experience ever!!!!! Went here for a simple doc appt at 1:30pm... it is now 5:30pm and I’m still here!!!!!!! Go anywhere else just not here!!! Very dirty and unprofessional!!!!!!!!

Alexis Hudson

The operators are nasty and unprofessional. It's just like they were never trained. They answer the phone when they feel like it. The man who I attempted to speak to, cut me off and transferred me to a department before I finished my question. I would never recommend anyone go there. EVER.

Cynthia Robertson

I gave birth to all three of my kids at this hospital and I had a lovely experience each time. I had my own room, but back when I had my kids they made you pay to watch tv lol. But I’m glad I chose this hospital to have all three of my beautiful daughters at.

Calvin Curtis Robinson

Jack Thomas

This is a nice hospital that has multiple departments 4 almost any need. This place has very good housekeeping, conscientious staff, very good nursing, and, of course, Cook County doctors see more troubling issues than almost any other doctors in the state of Illinois. I do trust Cook County doctors.

zuleyma Giron

(Translated by Google) I need to be a person to tell me how to be Grasias (Original) Yo nesesito a ser una sita alguien q me diga como a ser Grasias

Konnor Root-Tucker


Shaquille Frazier

This is one of the worst hospitals I ever been to you wait 3hr just to see a doctor.

Laura Zidek

Laurie Mcgee

I had my 1st baby there and my experience was nice,the stay was great the nurses was a little slow but this hospital has changed tremendously from what/how it use to be.

Maurice Crawford

Dr Bruck do a good job on your feet.

Aravind Nagavalli

Kekeli Lawson

I went to a free std clinic didnt took me 2 hours and i got my result back but i went to this hopistal and 3 hours later im still waiting to see a doctor for my fracture ankle like i was passing out and starving. I think they need to work on how fast and good they work and i left without seing a doctor. Too much long wait time

Dmitriy Chitown

Worst experience ever in my life I myself worked in few different ER's and can compare but this was one of the worsest experienced ever!! I came here in excruciating pain because of my kidney stone. Triage nurse trated me like I was some kind of a junkie who came in for a fix. When I was brought to the back I was seen by a Resident (that looked like he doesn't know what he was doing) not even a Doctor and ordered pain meds for me that didn't do anything for me and they didn't even want to give me a hot pack (not talking about stronger pain meds) stating that it needs to be ordered which is not true... I could hear discussing them my situatiuon and saying that I don't have a kidney stone although I was diagnosed with them before. So after about 2 hours torturing me there they transferred me to Stroger where they found a 7mm kidney stone!!!!

William Miles

To slow

gustavo mendoza

Eileen Sitko

Ok don't really care for the people not very kind

maya khaliq

This place is HORRIBLE , trash all over the floors in the bathroom , it takes hours just to get called, homeless men come in and lounge around the waiting area, it's cold as hell, the seats look like prison seats, and the staff has horrible attitudes

JD King

Have nothing but good things to say for both emergency care and regular visits. Staff always courtesy and informative. In emergency room, they explained why I had to wait, and they were courtesy when I complained about the wait. Adequate and professional care given each and every time. Good listeners, too. Even the billing department is kind and courteous.

Vankelford Lee

Ive been here for nine hours resting may have cancer.

Derrick Nicholas

Slow service rude staff waited for 6 hours hospital was very dirty

Anthony Minor

I was with my wife at the emergency room. My wife told some Asian nurse that she was 10 weeks pregnant and she was bleeding. The Asian nurse didn’t believe my wife that she was pregnant because she said that she didn’t look pregnant. She told her to take a pregnancy test. My called the hospital and found out the most obvious result that she was pregnant. I’m calling corporate for neglect and not treating my wife and filing a law suit on the nurse we are getting our lawyer ready

Gregory Vlahos

Very immaculate hospital. It's part of the Cook County Health and Hospital System.

Olivergavin Gavin

The 4 Men Only Health & Wellness Fair at: Provident Hospital of Cook County is not Free on Saturday April 27, 2019 at: 11:00am - 3:00pm it's a Fraud. They will bill your Hospital Insurance if you don't have any Hospital Insurance you are responsible for the bill this could ruin your credit. So don't be a victim to this event I went last year. Provident Hospital of Cook County they submitted a bill to my Insurance Company which in fact my Insurance Company paid the bill my insurance company call me on the phone and ask me did they perform the services I told them yes they did. So they said there paying them for the services they perform on me they told me last year that it was free they lied to me and that there was not going to bill my Insurance company but they bill them the full amount. If you need these services call your primary doctor so he or she can order you these test. Your primary doctor knows about your Health Condition better than Provident Hospital of Cook County. I highly recommend men not to attend this 4 Men only Health & Wellness Fair this event is not Free it's a scam and RIP off I give it a 1 star rating posted this on your Instagram, Facebook page and Twitter page

Quiana Walker


tracy reed

Darrell Glass

Marvin De Leon

Gina Baxter

Horrible experience, one of the worst E.R. visits. Staff was rude and unattentive, very little interaction with a doctor or communication about test results. Poor to almost no pain management. Bled all over when I.V. was removed because nurse didn't hold proper pressure, and then tried to blame us for it. Staff was loud and not conscious of patients needing quiet and rest.


(Translated by Google) Very friendly clean ..Muy all ...

C. Penn

Yo I was born here!! Shout out to yall for helping with a successful delivery. We out here!

ashley thompson

It was horrible, I sat waiting for over 5 hours. I tried to ask security and the triage nurse how much longer and they were rude. This place is awful.


Ari Mc

Very resourceful

Oscar Torres

Arthur Alvarado

Good place

Babette Miller

Jeanette Mac

I was here on may 31 2019 and I was in the er for more than 4 hours and it was only 5 people there no one got called during that time terrible service and for the record they should offer more than the penicillin shot I'm allergic to that so for patients that need a shot they should have a alternative antibiotic sad

Olivia Thompson

Hands down - the best ER treatment I've ever received. I was having an asthma attack and the ladies of the ER and triage staff were the most responsive and professional I've encountered in my adult life.

L Warren

The Staff was great that was on duty....Perhaps they were over worked as in many hospitals. The hospital needs upgrades and expansion. God Bless!

Aurelio Hernandez martinez

lester johnson

Kelley Taylor


Tiffany Hawkins

Clean hospital, nurses and staff are nice but I waited almost 3 hours to be seen l.

Mercy Ajala

They take too long to answer patients

Luis Alvarez

idk how y'all services are. but I work for health care. and this is the worse place to ever call. the wait times are seriously enraging of how long they are. and I have to call EVERYDAY. so I get pretty frustrated having to be on hold for over 45 mins EVERYDAY . FOR A HOSPITAL. hire more staff or coordinate better. or something. just pitiful excuse.

Latoyakey Sanders

I love going there because you can watch

geri bobis

Debbie Spencer

Daisy Rivera

Came in with my fiancé waited over 3 hours to see a Doctor, The window slammed on his finger and split his finger tip. Ridiculous,

Shaamya Dishner

I just had the most wonderful experience going to provident emergency room. I was nervous that I'd be in there for hours but we were out and had been seen in less than an hour. Nurse Owens was an angel, very upfront, and honest and we appreciate her...

Rhydian Cox

Brilliant ! As a visitor to Chicago with a relatively minor emergency, I could not have felt more welcomed. Every member of staff who helped me or who simply walked by me was focused on giving and caring. With humour !!! - it reminded me of the story of the NASA janitor whose job was ‘to put people on the moon’ ! In The Provident, everybody was working to help every patient feel comfortable and to recover. Thank you, the team at The Provident. Rhydian

Sheva Funches

Nivlem Nosugref

I had same day surgery, and the staff was excellent.

gorgeous lyric

i am 17 and was born here my older brother is 19 and was born here too they took good care of my mom thankyou

Ana Garcia

Vibes Within

Everything was fast for me .

Saul Of Tarsus

Monique D

The best and fastest ER treatment ever

Reanna Ward

Bob shurunkil

THESE NURSES NEED TO HURRY UP! becuase We doin THEM a favor!! I Gotta get outta here-" The nurse taking care of my wife While hollaring, and I MEAN HOLLARING...SUPER LOUD, the same nurse was yelling about my wife NOT being stable enough to come up to the room and should have remained downstares in the surgery area. And how SHE was not going to be held responsible if "something bad happened to" my wife..And after the African workers were trying to Calm the Black american nurse, She started saying..IM SORRY FOR YELLING BUT I NEED YALL TO PUT IT ALL IN WRITING...YALL WANNA REPORT ME, THEN YALL NEED TO DO WHAT YALL NEED TO DO" still yelling. She stated the ROOM of the patient they were talking about...IT WAS MY WIFE'S ROOM...the guy comes into the hallwhere i was, and sees Im listening to the whole thing..Then says, "oh they were not talking about your wife"- THERE IS ONLY ONE PERSON IN THE ROOM..MY WIFE!!! She had surgery that was to take only 4 hrs, but began bleeding, after the dr told me she assured the anastesiologist she would not. The dr told me that she would now be put in recovery.TWO HOURS wife...the security guards actually came up to the hall way to bother me asking.."sir may i help you?" ---IM HERE WAITING FOR MY WIFE......"she's STILL HERE?" I said is that unusual? he said YES, usually everyone is GONE by now, or in a room. SO EVEN HE, A GUARD saw there was something wrong....But i was played like it was all good. MAKE NO MISTAKE, it will not end here.

James Caffrey

Went to emergency room at Provident because of chest pains. Triage nurses were wonderful and caring. Doctor sent my prescriptions to the pharmacy across the street and after waiting for about an hour I picked them up. Cook County's clinics and pharmacy's are very busy places and the staff works very hard to care for patients. My experience at Provident Hospital was so much better than Stroger. Thank goodness for Provident and their staff, wonderful caring people.We are lucky to have Provident Hospital in the neighborhood.

Jesus Martinez

3 hours and still waiting to be seeing by Dr. The receptionist said it's a system that takes in to consideration every ones unique situation

Jaqueline Neal

Have not seen my primary doctor but one time always have a emergency when it's time for her to see me

Charlotte Jackson

I call to make appointment, first I waited on the line for at 7 minutes than when someone picked up the phone their wasn’t any kind of greeting just what you want. Then when I thought a person was going to talk to a live person a recording gave me another number to dial and something else with no repeat and hung up. Bad operator Bad customers service.

Love and Lipstick

The staff is really friendly and kind. I went about 7am I was out by 11ish am. I think the care was as good or better than any other hospital. For a county facility it was actually pretty good. BUT .......the young nurse did attempt to give me meds that she wasn't supposed to, so always question what they are doing and why. If I hadn't asked questions I would have been given antibiotics that were not for me. So that could have been a problem.

Michelle Mendoza

Tonya Whiting

Helen Kos

Great staff came in er at 910 am on a sunday for servere leg pain and cramps was out by 11am and staff was great had to get a shut where the sun dont shine thou. At least the nurse was gentle!

Charlotte Akinsowon

Jeffery Allen Powell

Wonderful facility w/ amazing staff... The residents of Cook Co. are lucky to have this facility in their choices for their health care needs

Alfonso Vidal

I'm a regular patient.Like family, it is my medical home. Check it out ☺

Brittany Cathey

Told the Asian nurse said that I wasn’t pregnant but didn’t believe I was pregnant I’m concerned for my baby because I saw blood. I didn’t get evaluated. The worst hospitals ever she was also rude and racist .

Jose-Marc Techner

Your Boy Cris

4 hour wait time at the ER.

Cordarrius Alexander

Amani Korey

This was actually the hospital I was born in! It's a really great hospital, and they took really good adequate care of my mother. This hospital is special to me because of the history behind it. Me being 13 I know well that this hospital is the best!

Auri Hughes

Zena W.

Charles Wilson

bradley drake

I love this hosptial is the best in chicago out of the county health systems.

Nohemi Delgado

Mi experencia en este hospital fue horrible el personal despota grosero,nada profecional le gritan a uno como si estuviera uno sordo empesando con las mujeres wue asen las citas.una de ellas me obligo a deletrear en nombre de mi avergonzo tanto que jamas quiero triste ver morenos tan rasistas. Todos somos el negro de alguien

Kathleen Smith

I went with my sister for an appointment. We arrived on time at 2:30p. She was sent to the ER at about 3:30p, for one other test, an ultrasound test. We are still here coming to you live at 9:32pm on 03/28/2018. Now don't get me wrong, the staff is professional, but they the hospital as a whole, is slow as hech. Like I said we are still here, waiting for her discharge and pic line removal. I told them that she was diabetic and had to have her medicine, could they please hurry up. We are still here. This hospital is not even the very large Stroger, it's just an extension. But, they behave in the same pattern as there sister hospital.

teddy j

This is a great hospital..... I went there because I had a pain in my stomach only to learn my appendix was about to burst.......the doctor I saw said I got there just in time otherwise I would have had serious problems.....had me sign some papers and operated on me within the hour..... Put me in a air conditioned private room for a few days to recover and when I woke up the pain was gone. I'll go there before I deal with the foolishness at the County hospital...... They are top notch in my book and I wouldn't hesitate to go back......the only thing you gotta deal with is the area and lack of parking........if u can get past that it's a great hospital with caring doctors that have great bedside manners!!


Great Doctors and staff

Antonio Reed

Very poor service during over night hours dealing with a lot of doctors calling off from work and more patients have to wait for hours to get called on into the next day need to get it together

fred dubose

Came for a colonoscopy that 7 hours. This hospital, in out patient ,floor 3 ,room 3020,was the worst service I've seen yet! We were 3rd to arrive and last to leave. The staff left before we did and gave us so much false information it was ridiculous. I would avoid this horrible place for small procedures. Staff was loud and rude as well, and called police when the same treatment was given to them. If someone is rite when they tell u about yourself nurse,be quiet ,take it and do better. The arguement I witnessed today between the nurse and customer was unnecessary, very unpleasant and could have been avoided. Will never come back if I can help it. I hope the service gets better,life is to short.

Gale Baphie

the psychology department is very good and offers DBT group therapy which is very helpful. went to the er once for suicidal ideation and had to get my blood drawn and was having a panic attack because of my fear of needles and the doctor (an older african lady) got mad at me for being afraid, shamed me for my self harm, and said that my mental illness was bc i lacked god in my life and lectured me about finding god. would appreciate it if religion wasnt shoved down my throat and shamed for being non-religious while im having a mental health crisis thanks. that doctor should be educated on how to treat people with mental illness, the disconnect between the good care received by the psychology department and her was shocking. i felt treated with very little respect and she became frustrated and injured my arm when she drew blood while i was panicking. she should not be treating patients if she doesnt have empathy and patience. shes my only complaint. the rest of the hospital is great.

Colleen Jackson

The emergency room is very seldon crowded. And they always give me the right medicine.

Takia Coleman

I was so disgusted with the dirtiness of the hospital the unprofessionalism is crazy even the doctors talk to you with no respect I went there recently I was referred to by a friend but never again will I step foot in that hospital they even lied on my discharge papers stating that they had filled me a prescription and did certain type of test that was never performed on me yet when I called I got yelled out by dr. Wayne in the emergency department I even called and spoke with a charge nurse who basically stated that dr. Wayne had gave me false information about my prescription and the way it had to be filled he assured me that I could not use any other Pharmacy but they're pharmacy located in the hospital which I knew was not true

Welton Cash

Wanda Carrasco

Best treatment ever...

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Provident Hospital of Cook County en Illinois
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