If I could give them no stars, I definitely would!!! after making my appointment, I received an email asking if They could move the time to later in the day. I replayed and said that it would be ok. I never received an email back confirming my new appointment time, so I called the day before just to make sure, the time was in fact changed, and it was changed. It took my 4 hours to get there, and I arrived 30 min before my scheduled appointment, and was told that I missed my appointment and that someone left me a message that said they needed to change my appointment time once again, and now they couldn't see me. I would need to come back in a few days. I drove 4 hours with my 2 kids, 1 being a toddler, took time off of work, and never once did I get an apology, they just treated me like it was my fault I missed the appointment. I have never been treated with such blantant disregard for my time, I feel that is such bad business.
They asked me if I could back in later that day, and at that point I would have come any time they asked, so I could just get this appointment done, so I didn't have to come back. So I came back a few hours later and after filling out all of my paperwork, I was then told that they still didn't have time for my appointment. I left there with another appointment for the next week and in tears because I didn't know how I was going to do this all again next week. 4 hours there and 4 hours back home, 8 hours of time time waisted, plus the 4 hours I spent there, while they said I could wait and get in and not to mention that I had to drive over to mountain passes with bad weather with my 2 kids... an apology would have been a start.