Reviews of Bone & Joint Institute at Hartford Hospital (Hospital)

Jenn Monsalve

I just want to let u know that ur customer service suxs n the receptionists r very rude n disrespectful.... I called several times about an appointment n they hung up on me ..... I do not recommend this place to anyone period!!!

Tadjou-dini Kpandja

Cleaning building with a free parking.

Dave Ferreira

Staff is super attentive. Very nice new rooms. Yogurt parfait is good.

matthew oblon

This place is excellent

Joanne Groll

I recently had back surgery and I have to rave about the after care I received. Each nurse that I encountered on the 4th floor were very atentative and caring. Barbara, Caroline and Ann Marie were exceptional. Pain is scary and they each had the compassion and ability to ease my fears and quick To respond. Their assistants also were quick to attend and I never felt they were annoyed by me. Adrian, Mitch and Dawn, thank you for being patient with me. I wanted to make sure these fabulous nurses get the recognition they deserve.

K Corcoran

I am grateful for the entire staff at BJI. They handied my complex needs very well from the surgeries to pain management. The nurses and the PCA's were top notch. Thank you!

simone lewis

Recently had surgery here the staff was amazing and very attentive... the facility is very nice clean and organized. I was very pleased with the services provided.

Desmariah Page

I have a broken ankle in 3 for 2and a half weeks now and they still have no scheduled yet alone have found a doctor to do the procedure. Maybe if I had free Medicare it will be a difference but I don't

Cowboys Elite Talk

My mom works there

jude connick

My sister had the best care at this hospital, inpatient, hip replacement! Nurses, so responsive, case workers who listened...be proud, Hartford, of this shining healthcare facility! Private rooms, beautifully designed and apported. Caring PT's. Thank you so very, very much for the professional job you do!

Anne Stamatakis

I am SO impressed with all of the staff at outpatient services. I broke my wrist just before Christmas 2017, ended up in ER, then was referred over to the Bone & Joint Institute for follow up during the months of healing. I applaud everyone from the front desk, to the X-ray technician, to the man who made my casts, to the nurses who take BP etc to Dr Andrea Gale who attended to me with expert care and consideration at all times. THANK YOU ALL very very much!!!

Irma Izzo

I had knee replacement surgery this past Friday. Dr Nagarkatti was my surgeon. I received excellent care from Dr Nagarkatti, anesthesiologist, nurses, PCA, PT, recovery room staff and food preparers. Everyone was kind and very caring. I recommend Orthopaedic Associates of Hartford and Bone & Joint Institute very highly. Thank you all for the excellent care Irma

lasto pill

thanks

Jon Zelisko

Completely blown away by the efficiency and service here. Communication between everybody is on point, nurses are friendly and accommodating, Dr. Miranda is a really nice down to earth guy, and the room and service overnight was extremely comfortable despite the pain I was in. I trust this place completely with my health and my surgery.

Kindal Sargent

As an OR nurse myself I can honestly say I am VERY unimpressed with the way this institution conducts business. My husband broke his ankle and had never broken anything or had any surgical procedures before. They never took the time to call and explain the procedure in advance, no instructions on medication to stop or precautions to take prior to surgery, or even expected recovery time. It was only until I asked numerous questions day of surgery that we got any answers. The Dr was great and very quick to respond to my questions but the staff should have already explained everything to us. To top it off they only allowed me to see my husband post OP for 5 minutes without any explanation as to why I could not stay with him and let him sit back there alone while I waited to find out what was going on. I dont feel like this is good customer service or even common practice and I did not feel my husband was well taken care of at all. This is the only hospital I've ever known of to charge for parking and to be so cold to thier patients and families. I hope we NEVER have to return and I reccomend researching other options before choosing this hospital for anyone else needing orthopedic surgery.

Karen Rubera

One week ago Dr. Nagarkatti performed a total hip replacement. First, I want to commend his staff for having it ALL together from beginning to end. I met a knee replacement patient at the class and her Dr. office was the worst; nothing was communicated to her. It is nice to feel like you are checking into a resort after being taken to your room after surgery. The welcome bag with T-shirt, blanket among other items takes your mind off the surgery. I use that blanket every day at home as it is just the right size. The nurses, staff, food preparers were very attentive. Mine was not an easy case because I always have complications after surgery. My sister and I were treated very well. My only negative is I believe the parking should be entirely free. I highly recommend the BJI and Dr Nargakatti. Thank you to great staff.

Rick S.

Orthopedic resident's response to my daughter's pain issues was horrible. Be forewarned this was an awful experience for us from day 1. If you have a choice, go somewhere else or face unmitigated pain with slow/no response.

Denise Champion

No wait