Reviews of Alta Bates Summit Medical Center - Summit Campus (Hospital)

350 Hawthorne Ave, Oakland, CA 94609

Average Rating:


You have all the feddbacks of real people who are using the products and services of Alta Bates Summit Medical Center - Summit Campus (Hospital) near to the state of California.

At present the firm gets a rating of 3.9 out of 5 and this score was based on 74 reviews.

You may have noticed that it reaches an opinions average is quite good, and it is based on a very high number of scores, so we can think that the score is very accurate. If people have bothered to give their opinion when they are pleased with the business, it works.

As you know, we don't usually stop to place opinions when these are good and we usually do it only if we have had a problem or issue...

This Hospital belongs to the category of Hospital.

Where is Alta Bates Summit Medical Center - Summit Campus?

REVIEWS OF Alta Bates Summit Medical Center - Summit Campus IN California

Anthony Williams

Donald Cooper

Lillian Braudy

On August 1 at 2:30AM I was admitted with A fib and heart attack - a large terrible nurse named Mark was one of my nurses and he was so obnoxious and rough physically that he grabbed me and cut my skin. I said I am older and fragile why are you rushing around like this; he said I do everything in a hurry and then it gets done. I looked at my arm and said look you cut me; I was bleeding. He muttered some kind of sorry and went on his way while someone else had to bandage me. He was nasty with all the persons in that room while I was there for 5 hours. He should be discharged. Nursing is not his profession. He reminds me of a vietnam vet who is taking out all his agressions on the patients. God help me if I ever have to see him again-- I would scream bloody murder. He does not deserve to be a nurse. The other nurses were fine; but because of him one stars.

Carla Andrew

Awesome very. I've staff

Markelda Johnson

Mila Iford

My daughter was in so much pain but the dr. Refuse to let her have the medicines and how much she needed to make her comfortable enough to at least sleep

Patricia Duenas

Alessandra R

Treated disgustingly here. Came in for uncontrollable twitching and face grimacing. Was treated horribly by the fire department and ambulance, but that’s another issue all together. When I was brought to the hospital the staff AND security openly made jokes and rude comments while I could clearly hear. I was in a state unable to properly communicate or explain things thoroughly, and the staff seemed impatient. Regardless of whatever my situation was to bring me into the hospital, NO one should be treated this way and I will not go here again nor recommend this hospital to anyone.

Denise Washington

Deborah Salmond

lakisha smith

Joshua Iufer

Gary Martinez

sheila rodriguez

Leticia Venegas

The worse hopital,my son is in special needs because there's no anesthesiologist in matrnity room,so I'm not received atetion property and my son o most die befor born.

Traci Herrera

Kefu Wu

Adam Yannuzzi

Tanaiia Saunders

Slow as ever brought me to the back never once came to check in me .. I'm in so much pain like I'll never come here.

Liliana Ortiz

Beautifully designed and updated, kept superl clean. Services are great by the most part. Lots of pay to park lots, and street parking. Handicap accessible.

William Sanchez

Pneumonia took me there. Waited 25 minutes to be tended to; waiting room was full. Quickly sent To Xray, met with Dr. after 25 minutes and he reviewed the results-pneumonia.Filled prescribed meds at pharmacy. Checked out

Gui Huang

4 and half hours already. Still don't know when I can see a doctor in the emergency. Really don't want to come to this hospital again.

Cedric Hardin

Nice people that works there .they care a lot . love them all

Kyle Dean Thomas

Alix Friedman

I hate this place with all my heart but they have a wonderful team in the ICU. Thank you.

Nhat Truong

Irene Valencia

Kevin Jones

Suzanne Delgardo

I want to thank all the fire and rescue workers who carried me down 82,Rocky uneven step, thanks to to ER staff that worked so quickly to save my life, and the staff on PCU8 who cared for me till I was able to go home for Christmas Suzanne 5 plus

Sarah Carroll

Was immediately seen by the triage nurse for vitals. She was the most pleasent and helpful triage nurse I've ever met. She addressed each waiting patient she thought might need something as they waited. I was then called back to the first room and seen almost immediately by the doctor. This was the beat ER visit I've ever had. I'll be coming here now on for my emergencies.

Christopher S

Small private prayer room on the bottom. I recommend to find peace and solitude. God is good!

Mike St. Clair

Terrible place. Was in er 3 hours plus and not seen by anyone and was bleeding They dont care here Ill never go back. Dont go here..even if your life deprnds on it. Go elsewhere please

angela hope knudtson

Tim Matthiessen

Shunan Li

My mother got acute cardiomyopathy, and had a chest pain, dizzy, short of breath. She stayed in Unit 8711 Summit Medical Center (Sutter Health) for 3 days. My mother received an excellent care, all doctors, nurses, dietary manager are great. She recovered well and is very happy with her treatment and stay! Thank you very much!

Sajia Pirzad

Soenke Veirls

Cabbage Comics

Had a laughably incompetent, week-long scheduling experience with the pre-operative clinic for a benign breast tumor removal, including follow-up that re-cast the information. I was already stressed out for the procedure, but now I lack the confidence that any info I provide will be communicated effectively, or in the administrative side of this healthcare facility. The scheduler just left me a VM expressing "confusion" on her end, while getting facts wrong (you didn't "keep calling me", i did get a call from a NP with no prior warning, you didn't call me back yesterday) so it's nice to know that they're super on top of it over there.

Christina LRDSOgawa


Joe T

Angel Sotelo

Lakevion Thomas

Worse experience of my life Me and my faience went their for our check up for our baby we got there at 5:00Pm Wednesday afternoon wasn't helped until 7:30pm when we finally got help they took us to do the ultra sound it took about 2hurs (Relatable), from there the nurse told us a doctor will be with us soon That didn't happen until an hour or so later now it's 9:45 and my fience is wondering what's the wait and they tell us they took her out the system NO DISCHARGE, THEY NEVER EXPLAINED ANYTHING, & My faience still had the IV in her arm. After that the nurse figure out that the Ultra sound nurse took us out the system (Unprofessional) they had realized their mistake so then we had to wait so they could make us a private room. When we got our room the doctor came in 20mins later talked to us for about 10mins mostly (Questions) which already been asked by like 4 nurses & left WE NEVER GOT ANY ANSWER TO ANY OF OUR QUESTIONS OR CONCERNS i heard and seen a lot of laughing and joking never will I got here again. P.S it's my opinion but you can see for yourself

Tariq El-Amin

Arely Figueroa

Zef Garz

maria sandoval

(Translated by Google) I am considering, grabbing medical services for my daughter who has a special condition but I don't know where to go or what steps to follow I urgently need my daughter to be treated (Original) Estoy considerando, agarrar los servicios médicos para mi hija que tiene una condición especial pero no se dónde dirigirme o k pasos seguir lo necesito con urgencia que sea atendida mi hija

Frank Harju

Nicest hospital I've ever been in.

Adam Alattry

I was born here. Great experience. 10/10. Would recommend.

Rosyhugo Reyes Cruz

mika c

Tomer Maymon

Very bad waiting experience at the ER, despite the team’s hard work. Basically: if you don’t have a life threatening condition – don’t waste your time waiting there, as the Hospital is set in a very deprived neighborhood, with mostly harsh / neglected cases around. Escorted my friend who needed prescription drugs urgently (for a neurologic disease, yet – not a life threat) – we were triaged to the bottom of the list, waited from 10pm till 4am to be seen. Triage Nurse: please clarify this may be the case, allow folks to decide to revisit in the morning… At the same time, the team is fulfilling a very important mission in an admirable way, with an emergency / crisis zone like hospital.

Q Bolan

My experience at Summit Hospital was outstanding. The treatment that I received beginning with the triage nurse and doctor to the two nurses in the emergency room was spectacular. I was in a very bad way with A-fib. I spent four days in ICU and the care I received , is difficult to put in words a simple thank you doesn’t do it justice. The doctor that drained the fluid from around my heart took the time to explain to me what was happening. The doctors that followed up on my care were very professional and also planned with us my after care. I would like to mention the nurse’s name in ICU and on the eighth floor but I will protect their privacy.

Lola D

I've been to Alta Bates' ER twice and had surprisingly pleasant experiences both times ("Surprisingly" because I've had some downright awful and humiliating experiences in other ER's). Wait time was less than 30mins... Doctors, PA's and nurses were all extremely kind and patient with me... My medical issues were resolved within 2hrs... Kinda hard to find a downside! Hope I can continue to count on them in the future :)

Bruce Roland

George Newsom

A family member suffered a heart attack who later passed, the Doctor and staff were very comforting and patient.

Yvonne Martinez

vincent phoen

MAUREEN DECOITO Ghendoussa1982

Very bad service

Nizie Brou

It was great until you have to wait for the doctor to come back the hospital is correct cold like the North Pole so get ready you might need full puffed jacket and long pants.

Kai Chen

Roy Richards

Cristina Newton

Very awesome hospital, and staff!

John EYE


Raina Mathur

DubR C

3 stars because being sick in any hospital sucks! Staff was compassionate and attentive. View from tower rooms is 5 stars however.

alex huang

Took grandma here to their ER couple times, once even hopitalized. Very impressed with their facilities and professionalism. Top notch!

Norman Yeung

Everyone is helpful. Understand patients and their families are under stress. The cafeteria can have a better food, have a friendlier cashier, and keep the place cleaner. My experience was near their closing.

Roberta Palfini

Cami E

Good experience.

arturo marquez

(Translated by Google) They are friendly is clean is new only that it is in a scary place (Original) Son amables es limpio es nuevo solo que está en un lugar de dar miedo

Alicia Wright

Sergio Vazquez

B Mccormick

Horrible. Horrible. Horrible ER. Intake nurse determines blood work BEFORE doctor even sees you. Then a LONG WAIT. When doctor did show up she said my daughter who was doubled over in stomach pain and having cognitive issues was “not an emergency case” and sent us home without even reviewing the panel of blood they took!!! No diagnosis provided. Said “go find a regular doctor” which by the way was a two week wait. So $350 copay later a total waste of time. NEVER GOING THERE AGAIN. BROKEN SYSTEM. I have a lot of experience with ER visits. AND WE HAD HEALTH INSURANCE SO NO EXCUSE FOR APATHETIC ATRITUDES!!!

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