Reviews of Mayo Clinic Primary Care - Phoenix (Hospital)

Jessica

This place is amazing. Best PCP ever.

James Allen

If you're lucky enough to become a patient this place is wonderful

Sherry Chen

This is a true story!!! Mayo Clinic sent me a bill for $754.04 because I called & canceled my doctor appointment couple days prior to my appointment time. I HAVE NOT even seen any doctor yet and all they did was a person from scheduling department calling me to verify my personal info & SSN. This is a Complete Ripoff!!! Why should I pay for it? And now they hired collection company to call me...they're abusing their power. Shame on Mayo Clinic!!! Please learn from my case and DO NOT give any doctor your SSN over the phone.

sally barnes

Drs. I have encountered so far are kind, knowledgeable and compassionate. All of the staff has been very helpful in negotiating my way thru the processes. I am so lucky to have found such great help. Thank you ALL. Sally

Bravo Alpha

Services are mostly by FNPs, etc NOT doctors, mostly. So, the level of care isn't great! Also, they charge you more then your insurance's co-pays. So you end up with a bigger bill then you should have! How is that "in network" Then they refused to adjust the bill! And send it to a collection agency that put it on your credit records that brings down your credit score! If they are in Network, should not be extra money to pay! Especially getting care by non-doctors. Yet they charge as if you are seeing a doctor! This practice should be stop.... This certainly is a racket. They go their "Name'. But that doesn't cut it by giving you "PCP s' that are NOT doctors!

lockhimup hangthetraitor

After extensive evaluations from 2 doctors and 2 PA's I was scheduled for rotator cuff repair surgery for 2/26/19. I arrived at the hospital at 5:15 am. Iwas prepped for surgery by Nikki who was very professional and efficient. I then came under the care of the anesthesiologist Dr. Rosenfeld who informed me that he was going to perform a nerve block on my shoulder prior to going to the operating room. They took me to a separate room to perform the nerve block. It was quick and painless. I was then transported to the operating room where they attempted to transfer ne from the gurnee to the operating table. It was at this point that i experienced extreme pain in my right side along with very labored breathing. I could not breathe, and the pain was the worst i have ever experienced. I managed to communicate this to the 6 or 8 people standing near me only to see absolutely no one doing anything. They just stood there looking at me. I actually saw the surgeon Dr. Hadrick backing away from me. Finally Dr. Rosenfeld came up to me and asked me where it hurt and started poking mein the side. I was not feeling very confident about my caregivers at this point. I was in in total panic. I couldn't breathe, I had pain at a 10 and a bunch of so called health care providers that were obviously not good during an emergency situation. Finally, Dr. Rosenfeld decided to take me to post op where i was given fentanyl and finally got some relief. The brightest and most competent person i encountered during this whole nightmare was Morgan in recovery. I cant say enough about the quality of care i received from her. She made sure i was breathing and my pain was subsiding. At some point it was decided that i would be discharged from surgery and sent to the emergency room. This was a horrible experience. Talk about insult to injury. The most unprofessional people I have ever encountered in my life! My nurse Brian was more interested in yukking it up with the ladies than taking care of me. In the 8 hours I spent in the ER i saw him 3 times for a total of 5 minutes. One time he came in and asked me why my pulse was so high. Really? I hadn't had so much as a sip of water since 11:00 the night before and he just refused every time I asked. If i owned that business I'd fire him so fast it would make your head spin! I saw Dr. Petri 3 times for a total of 1 minutes in the 8 hours I spent in the ER. He was rude, he talked over me, he didnt listen to anything I said. When he finally came in to discharge me, he told me that the nerve block paralyzed my diaphragm causing my lung to collapse. He told me this was rather common. Thats not what Dr. Rosenfeld told me. He said in his 15 years of doing this he's never seen this before. Brian then came in and told me to get dressed and leave. He removed my IV and thats it. When i got home i still had all of the ekg pads on my skin. What a loser! Off i go on my own looking for my wallet that they took from me at check in. It took me 30 minutes to track it down. I am actually glad i didn't have the surgery at Mayo. Judging by my experience, im sure the surgery would have been a disaster. That is if i would have survived. Mayo is one of those businesses that is more marketing than it is substance. Run, dont walk! Avoid this place at all costs! 6/1019...Update. I just recieved a bill showing my insurance was billed over $26,000 for my time spent in the emergency room. I called my insurance company and they said they just pay claims. I would have to take it up with their Mayo clinic billing. I called them and spoke with Fran, who informed me that I was warned there could be complications from anesthesia and that's just the way it is. I told her I wasn't satisfied with that and she put me on hold informing me she was getting a Supervisor. Well as in most cases the supervisor is a coward. Fran came back on informing me that she was forwarding me to a customer service department. I got a recording telling me their hours and then disconnected. Quite a racket! $26,000 for a shot of valium and a CT scan, and their fault

Jason Lee

Daniel Smith, is the guy who should have never even got hired there. I have never been disrespected like this in my whole life !!! This is a serious problem and I would like for HR to contact me please.