Reviews of Dr. Mark Morales, MD (Hospital)

Nick Nakashian

He is the only ped doc at cigna south mountion. He is rude never gives good information it takes long to get seen

Michelle Roca

My wife and I have experienced the worst service with Cigna with both the practice and corporate insurance. My son received a circumcision at a week old at South Mountain Cigna office by Dr. Mark Morales and a few months down the road with complications that resulted in an outpatient surgery to correct the mistakes made by Dr. Morales. When we called to file a complaint in hopes of not only getting a refund for the original procedure but also to have them pay for the corrective procedure they had no file of him ever getting it done, in fact they never submitted the claim to our insurance. After days of trying to prove our son had the procedure at their office a file miraculously showed up. They also quickly submitted the claim to the insurance which we no longer had due to my change of workplace. They were two months past the allowed window by law to submit their paperwork. After months of hassle with Cigna and the run around we finally got an answer that they cannot help us because we no longer have their insurance. I don't see how it matters what insurance we currently have because the botched procedure was done under Cigna at the time. We are out $2500 deductible with our current insurance due to their negligence. No 6 month old baby should have to be put under for what should have been a simple procedure. I urge you not to use Cigna or at the very least Dr. Morales.

Robyn Burns

I love Dr. Morales. All 3 of my boys have had him since they were born and I have no complaints. I even moved away from his office but still drive 30 mins now just to bring my boys to see him. I even have a high functioning autistic son and I have always received great care and advice from him and his staff. He also did my sons (who was a premie) circumcision with no complications. I think he's a great doctor and will continue taking my sons to see him.