I am a repeat customer, it had always been a treat. By far the worst experience I have had for my go-to establishment.
My hairdresser was nice, until they said they needed to double charge me due to the time it has taken to cut my hair due to the fact that most if their haircuts being finished in under 15 minutes. I had pretty long hair, asked for a fade, which I have one clipper straight buzzed no fade as requested. Showed clear pictures and she understood after a few consistent examples. No problem it happens... (She spoke of her owners curiosity of why a cut took as long as it did for grounds to double charge me)
Problem came to that I had her trim my top lightly and then asked for more to be taken off. After I asked for more to be taken off she said she needed to double charge me, and her prior attitude flipped from a pleasant cut to making me feel like I was burdening her for cutting my hair due to an additional request when she asked if my length was okay. I asked her if I had kept her passed her shift for trying to see what seemed to make their patience run short and being very testy. Offering the rest of the services in a quick worded blur as in effort to rush our engagement in any way.
From checking the time of stepping into the establishment and being rushed out of the chair, and payment was 40 minutes counter to exiting. During an empty shop when I came in and left. ( I was the only customer at all)
I was greeted fair well by the other gal that was working and a forced have "a great day" from my hairdresser even as I made sure to tip regardless of my satisfaction.
I had enjoyed each experience meeting the various people that worked there. All their own unique and fun personalities.
My experience was terrible.
I previously worked in the service industry through college, make sure to tip, be respectful, and polite. I get it. Sometimes things get annoying.
I did not appreciate how I was rushed, nor the flip of experience. I did not enjoy feeling like a complete burden. I left less confident than I walked in with. Not a great feeling..