Reviews of Matthew Steele Salon & Spa (Hairdressing)

6417 Roosevelt Way NE ste 204, Seattle, WA 98115, United States

Average Rating:

DESCRIPTION

You will be able to see the opinions of real people who bought the products and services of Matthew Steele Salon & Spa (Hairdressing) in Washington.

Now this business gets a score of 4.8 out of 5 and this score is based on 240 reviews.

You must have seen that it has an average rating is nearly the highest, and it is based on a large number of opinions, so we can conclude that the rating is quite accurate. If people have bothered to give their feddback when they are satisfied with the service, is that it works.

As you know, we do not usually stop to set tatings when they are correct and we usually do it only if we've had a problem or issue...

This Hairdressing is classified in the category of Hair salon.

Where is Matthew Steele Salon & Spa?

REVIEWS OF Matthew Steele Salon & Spa IN Washington

V. H. Rodriguez

I highly recommend Ashley B at Caruh. I always walk out of there looking my absolute best.

RHONDA HALFFMAN

I have been a client of jessica dodge for a long time, over 10 years. So very thankful for her and all the team at caruh! Excellent service, expert care, the very best.

Tia Resseguie

My service today was fabulous! Amber who colored my hair listened to exactly what I was looking for, was very gentle and personalable! Sarah, who shampooed, brushed out my hair (which is very long) and blow dried my hair listened to my concerns about my sensitive scalp and my very tangely hair when it gets wet. Sarah was exceptionaly gentle and did a great job! Both these girls were professional and did an amazing job with my stubborn hair! Thank you ladies for a great experience!!!

lauriegrib20

Everything about this place is fabulous! I'm thrilled to support a salon that commits to continued education, client satisfaction, and a general wellness in hair, body, and spirit. Great work day in and day out!

Lisa Pfeiffer

As always the staff is great, the atmosphere is relaxing and Ashley Biggerstaff is phenomenal!!! Love Caruh!

Blair Mills

My haircut by Natalie was exactly what I asked for and the head and neck message was an unexpected treat. I left feeling totally pampered.

Dana Knox

I was missed on a call letting me know my apt needed to be cancelled, so Jessica fit me in at the price I was expecting to pay for my original booking (lower than her fee.). I was greeted warmly with a glass of wine, seen quickly, taken good care of and came out with hair I love. This is my place!

Shiraz Cupala

This place is an oasis in Roosevelt! The atmosphere is upscale contemporary while staying down to earth and relaxing. I'm a guy with long hair and Lindsay was perfect. And the entire staff is friendly and inviting. After 5 years trying to find a new salon and stylist my search is over.

Debi Goldman

Great cut and color! Tess was awesome i will definitely go back.

Lisa Domke

I have been coming to Caruh for 15 years and have never been disappointed. Jessica does my color and is a master at her art. Beautiful color time after time. Plus she is a wise and beautiful soul, and I always leave feeling uplifted. This isn't just a haircut or color, it is a restorative experience!

Lisa Chick

Caruh is absolutely fantastic. I've been going to Ashley for years, and her skill as a stylist is unmatched (and she's a lovely person), Courtney does the best blow out ever, and JoAnn is a tremendous make up artist. It's a treat to go to Caruh - I feel taken care of, happy and satisfied with the result every time.

Clarissa Easton

Great service for a first-time customer with Kate. Will definitely book with her and Caruh again! Thanks.

Patricia Oligmueller

I have been getting my hair colored, highlighted and cut here by Jessica and Juliet for 3+ years. Sure, I've tried other places in Seattle but Caruh is by far the best! Jessica is extremely knowledgeable about new and exciting coloring techniques! Believe me, under this awesome color I am " snow white" and only Jessica knows. The permanent color lasts well and doesn't fade. Juliet is a master at making my mane behave and she gives me cuts that are are easy to care for. I let them decide what's best but they are so good at taking input. They are absolutely the BEST!

Joy Wood

Alexa took great care of me and my hair issues. I couldn't be more thrilled with my new hairstyle that she recommended! Also, lash tints at Caruh are always top-notch!

PC QUIROZ

Elisha is the best if you are looking for a magic facial.

Kelly Elizabeth

I'm sitting at the salon as we speak. They really treat you like you bought a Groupon here. My stylist of two years that I found on Groupon moved to Cali so I figured I'd try my luck again since last time worked out so well. This was not the case here. I've been sitting in the processing area for OVER an hour while my hairstylist is doing foils on another client (he finished her ENTIRE foil while I've been sitting here). Not only has he not come to check on me once but no one has. I have never sat with blonde processing on my hair for this long and I have never had my stylist do another persons hair while I'm still waiting. My purse is even still at the station where he is working on another girls hair. I would think he would at least come check my foils before my hair falls out? I'm so mad right now that I may just walk out of here without washing my hair. What kind of salon does this? Worst customer service at a salon I have ever had. Wasted money and my whole afternoon. Later: I finally went and told the receptionist that I had been waiting there with blonde in my hair without being checked on for over an hour. A woman came and grabbed me and washed my hair right away. I never received an apology or anything from the stylist. One highlight: Natasha is very sweet- her blow drying my hair was definitely the highlight of this place but I will never go back. I was going to not say anything if my hair was great but my roots still look brassy and after 3.5 hours it was just a waste of time and money

Amber Sisi

I originally came to Seattle as a travel nurse in the summer of 2017. I needed an Aveda salon and that's when I discovered the Matthew Steele Salon & Spa. I highly recommend Jessica Dodge, a master colorist, for any and all of your hair color needs! She is kind, patient, professional, & a master at her craft.

JoAnna Lopez

Love everything about this salon! From start to finish, amazing customer service, I love the Aveda products and my final results both times have been phenomenal!

Dede Edwards

Juliet and Ericka are amazing!! I have thick, curly, unruly hair and I always loving my color and my cut!

Anne Smiley

First time in, Natalie did a fabulous job highlighting my hair and amazing cut. Felt so relaxed and refreshed after my visit.

Anthony Reid

Lorena has been cutting my hair for years, amazingly friendly and professional, she’s always a joy to spend an hour with. Happy to keep her as my barber at this newer barber shop she’s at. Steele is a great location, across from Whole Foods up on Roosevelt. The shop offers complimentary coffee, beers, even a decent whisky if you so choose. It’s associated with Aveda Salons so plenty of nice products for hair care after.

Sarah Grether

I've yet to have a negative or even average experience at this salon. Everyone, from the moment you walk in, works hard to make sure you feel valued, relaxed and heard. Today's visit I got a haircut and complimentary lip retouch. My stylist Kristen listened intently and thoroughly to my hair concerns and wishes and spoke with me about how we could go about the cut. She then went on to ask if there were any other concerns or areas I wanted to focus on. I felt immediately confident that my hair would look great and just like we had talked about. At Caruh after this conversation you receive a quick massage with some amazing smelling oil before your wash: I chose peppermint. I always look forward to this part because although it doesn't last more than 3-5 minutes, it feels great, smells amazing and really relaxes you into the experience. There is also a complimentary hand massage during your hair wash, also a plus! It's the little things like that that this salon does that really set it apart. My haircut went great, the overall vibe of the salon really comes through and makes for a relaxed, easy to talk atmosphere. After my cut and style (which looked AMAZING) I was offered a complimentary lip retouch which I've never done before. The woman (I believe her name was JoAnne) was knowledgable, complimentary and comfortable and helped me understand the products without any feeling of obligation to buy. For the last 6 years I've enjoyed going to Aveda salons in Utah, Florida and Washington, and since moving back to Seattle I've been to 3 different Aveda salons. Caruh however outranks them all when it comes to the talent of their stylists, the kindness of front desk staff and the overall atmosphere they provide. Well done!

Mary Engs

Alexa Raad has colored by hair twice since Holly has been on maternity leave. Alexa and Holly are both wonderful. Erica is the best for cutting curly hair, she takes the time to make sure it is beautiful. Today I met Joanne, who has the "brow bar". Joanne spent time with me making sure I look as pretty as possible. Thank you Caruh for great staff :-)

John Cocks

If I didn't live so far away, id still go there. Best haircut ever. I came out so relaxed just from a haircut!!!

Erica Schimmoller

There is NO better color than Jessica at Matthew Steele - she always listen to me, does exactly what we discuss and it turns out very natural looking and I get so many compliments!!! Pair that with a cut from Alex and I have 'celebrity hair' every time I walk out!

Rachel Henneck

I come to Ingo for skincare and love it. Her work is meticulous and exemplifies total dedication to meeting the client's needs as well as her own standard of excellence. I always leave wishing I had booked more time! The support staff are caring and efficient, knowledgeable about the dizzying array of products, and down to earth.

Erica McGivern

I have worked at Caruh for over 15 years. As a haircut specialist, I have thrived here in an environment of teamwork , kindness and cooperation. Recently, the salon changed ownership and just rebranded as Matthew Steele Salon and Spa. While the name change is quite strong, the kind and skillful individuals who do your hair, take care of your skin and ease your aches and pains with massage are the same. Change is inevitable and skillful quality consistency is a precious commodity, and these Aveda roses have only changed in name.

Debra Olson

Brow wax with Ashley was great, and Juliette was nothing short of delightful and amazing in helping me with a new cut and style. I am new to the state and will gladly drive from Mukilteo for my haircare. Thank you!

ava whatley

Heather did a great job she did exactly what I was hoping for and payed great attention to detail. The environment was very relaxing and products where great!

Emily Christensen

I've been going to Caruh for three years and they continue to offer high quality service. Amber is an awesome stylist who listens to what you want but also provides her professional opinion. The front desk staff always greets with a smile and an offer of fresh fruit infused water to Aveda's signature tea. Recently I had a back injury and everyone at the salon went out of their way to make me comfortable. Thank you Caruh!

Stephanie Noss

I'm a big fan of Caruh! When I moved to Seattle, I had a hard time finding someone to color my hair. The highlights would be too patchy or the color would be off. So glad I found Jessica at Caruh. She understands my hair and I'm always happy with the color. She takes the time to really understand what you are looking for and has helped me improve the health of my hair. I also really enjoy the Caruh experience; from the warm tea when you walk in to the complimentary hand and neck massage during your appointment. There is plenty of parking under the building. It's also close to a future light rail stop.

Alexa Raad

Julie Rea is a phenomenal massage therapist! Not only does she provide a fantastic healing service, she always walks me through the visuals of what is going on with my anatomy and shows me stretches and practices that can help ease my chronic issues. She is also an inspiration and joy of a human. I highly recommend massages with her.

Vera Jensen

I absolutely love Caruh. The staff and service is so welcoming and on point. I see Crystal Russ for waxing and she is such a wonderful host and really gentle. She knows how to set the atmosphere just right so I feel relaxed and comfortable. I highly recommend her!

Sandra DiAngi

Great service! Friendly, competent, timely. Great hours and convenient location!

Joyce Hedges

The whole experience from entering the door to exiting with a great haircut by Alexa, education on how to manage the new cut, products that enhance (lipstick and eyeshadow), feeling relaxed from the massages of head, neck, arms and at peace with the world from the classic Aveda scents was far above average. If there was a 6th star I would fill it in.

Erika Kriegsheim

Ashley is the only person I go to for waxing/sugaring. She's the best! I'm never worried about the end results with her because it's always perfect!

Jaylene Ruth

It's always relaxing at Caruh. The staff is friendly and attentive, and the little extras like a hand massage during shampooing is perfect. Nice!

Mita Nikita Synyrjee

I have been coming to Caruh for almost 10 years having my hair done by Kristin. The folks here are like family to me and I highly recommend coming here for hair service as well as the many spa services they offer. The facials are quite relaxing (as has made me so relaxed that I am usually dozing off). Definitely call and try them.

Kate Selk

I almost don't want to tell you about caruh because it is getting harder to get appointments. But seriously. Never had a bad service here in 10 years, and I am a grumpy hard-to-please person.

Heather Crittenden

I've had an amazing and terrible haircut here. If you are unfortunate enough to have Heather, maybe you'll get what you want if you tell her exactly what you don't want. Specified to keep my hair below my shoulders and have it layered. My hair now barely touches my shoulders (I'm a runner and can barely get it into a ponytail) and the "layers" are virtually non existent. To her credit, she asked if I wanted more layers. The answer is yes, but after the decimation there was no way I was going to ask her to continue cutting. I don't remember the person's name that cut my hair the first time, but she was amazing. She has black/dark brown hair and seems to usually wear a dress.

Abby Enelow

Always great! Jessica has been doing my color for years and I am never disappointed. Ashley is a top-notch hair stylist! Highly recommend them both. A lot of other good people there too!

Lindsay Hahn

Canceling my appointment. I have never been to this salon before. And holestly, $90 is a bit steep for a hair cut. I'm canceling not because of the reviews, but of the response of the owner to one of the customer reviews.

Christine McCoy

You will not be disappointed. Matthew Steele Salon & Spa is the best, hands down. I always leave feeling refreshed and like my hair and skin are in the hands of professionals who truly care about bringing out the best in me.

Ellen Blackstone

First of all, I'll just say that Caruh smells so.o.o. good. The Aveda products are fresh and ... what? ... inspiring, almost, because they're also made simply. From the front desk to the private rooms in back, staff are friendly and down to earth. No snootiness here. It's a comfortable, relaxing place to be. Parking can be a challenge at times, so plan ahead, and enjoy your visit!

Annie O

Stopped by randomly on a visit to Seattle, had Alexa as my stylist, she was fabulous. Service was incredible. Highly recommend.

Clear Clean

You will not be disappointed. Aveda is the best, hands down. I always leave feeling refreshed and like my hair and skin are in the hands of professionals who truly care about bringing out the best in me.

Steffany Powell

I always leave Caruh refreshed, looking great and feeling mentally and physically ready to take on the world. They're more than just a salon and spa: it's an experience center to revitalize your mind and body.

Maria Guzman

I loved Caruh! Courtney was super gentle and caring. I am not a hair expert but she was very insightful and provided me with great ideas and ways to better care for my hair. The front staff was very lovely and made me feel at home. This is my new routine hair salon!

Emily Harper

I came in for a cut and style and had exemplary service with Courtney Coletta. Even though it was a simple trim, I felt like I was at a spa-day. She really made me feel comfortable and did such a great job, with all the extras (tea, massage, good chat)! My hair looks absolutely stunning and with her being so friendly and personable I'll certainly be back soon. Ask for Courtney!!

Mimi Li

Good haircut, super cute, maybe best I’ve ever had. Went back in for a balayage. The front parts (the parts I can see) look like stripey highlights and in the back the color is kind of here and there, with huge chunks not colored and most of it just on my ends. Really uneven job for 200$. I have really thick hair. They kindly offered a redo. Looks much better and more natural. I absolutely love it. Fantastic facility and customer service.

Beth Sawyer

It's going to be hard to keep this short, but I'll do my best. Every time I come to an appointment at Matthew Steele (formerly Caruh), I leave happier and more relaxed than I was when I arrived. It's like a mini-retreat from the chaos of daily life. More specifically: I moved to the Seattle area in 2003 and had an appointment for color with Jessica within a few weeks moving in. It's only now, 16 years later that I'm considering seeing someone else, and that's because I've moved 1500 miles away, so it's going to be a bit difficult to get in now :( If that's not enough of a recommendation, let me say this: everyone thinks I'm a natural redhead. Despite the fact that the exact shade of red varies considerably every 5 weeks or so. I also have furiously curly ("coily") hair, and learned a loooong time ago that I can't trust it to just anyone to cut. Erica is a goddess of curl. When women with similar hair will ask me who my stylist is, I send them over. They've all been happy with the results. She's *that* good. In other words, whether you're looking for someone to give you amazing, natural looking color or have curly hair that needs TLC, this salon has someone that can help. And they have a range of other stylists and colorists that are amazing, too (I've seen them when my regulars are on vacation). So, take a chance, deal with the parking, and get your appointment scheduled!

Gina Burger

Caruh is a wonderful salon. I've been coming here for years for haircuts with Ashley and highlights with Jessica- they are the best! They listen to what you want and work their magic. I like the aveda product line and philosophy and recommend it to anyone looking for less chemicals in their life.

Kathleen McKay

Michelle has been coloring my hair for over ten years now. She is sweet and very professional. The staff is super helpful as well. I recommend Caruh for all of your hair care needs.

diksha narahari

It doesn't look much from outside but boy its fancy from the inside. The service was courteous with quick check-in and a greeting. Tess was my hairdresser and she was very helpful with recommendations for my hairtype and did a wonderful job styling my hair.

Beckie Pulse

Fabulous place to receive Aveda services . All staff is extremely knowledgeable and there to meet your own specific needs !!

Erin Gallagher

The facials are the highlight of my month. The space is perfect-calm and relaxing and the staff is incredibly nice and helpful. Love!!

Kerri O'Leary

Couldn’t ask for a better salon! Color, cut, and customer service all on point! Thanks for being awesome!

Meg Lucia

I have been getting my hair cut & colored since Caruh opened 25+ years ago! Kristen has been my stylist for most of those years. She does an excellent job and I wouldn't go anywhere else. Courtney has been doing my finishing the past year and I really enjoy her technique for styling! My daughter is now going to her for haircuts. The staff at Caruh has always been very friendly and helpful. They create a fun, friendly & relaxing environment!

Hali Kalae

Nathalie is extremely attentive and knowledgeable - very happy with my service this time and every time. Love her, highly recommended.

Nicole Maclean

Caruh is the best. The stylists and colorists are top notch, the atmosphere is soothing, the staff is always helpful and friendly, and you are pampered every second of your visit. Plus the Aveda products smell heavenly. Highly recommended.

Mary Lewis

I’m in the Matthew Steele salon on a regular basis, whether it’s with Molly for an amazing massage or Juliet for magnificent color and cut. It’s a relaxing space where the entire staff goes above and beyond.

Megan Hillmann

My mom and I came in to get eyebrow shaping done with JoAnn. She was excellent! Very knowledgeable, friendly, and helpful. She educated us on the many great products Aveda offers. It was our first time getting any waxing and plucking, but she put us at ease. We feel radiant. Thanks JoAnn!

Joani Diskin Saran

Kristen did an outstanding job on my color and Juliet was amazing with her talented scissors!

Connie Grable

I go to Caruh every 5 weeks, I love the super friendly staff and have complete confidence in their skills and continual training. I love the Aveda products and absolutely love my hair after each visit.

Ryan Henesey

Getting a haircut here was one of the best choices I made!

emily caldwell

This Salon is fabulous !

Katie Bridger

I have been going to this salon and spa the past four or five years. I love it. I see Erica for regular hair cuts (every 8-10 weeks) and Elishia for monthly facials. I highly recommend Erica, Elishia, and the salon/spa.

Paul Berdnikov

Great service altogether! They will spend extra time to make sure you're happy with your service. Plus a number of small details makes this place stand out from others, which is evident from the reviews, the most notable of which is a free alcoholic drink for all customers who are old enough.

Emily Fulfs

Love Caruh so much! Juliette does an amazing job with my hair and Cadi gives the best massages and has my injured neck and shoulder feeling so much better!

jacki p

I just had the most disturbing experience with the owner of Matthew Steele Salon! OMG! As I write this review, I'm still shaking I'm so upset from the interaction with this owner several hours earlier!!! So, I've had 2 haircuts @ this salon at this point. My first haircut with Kate was beautiful and I loved it. My 2nd haircut, I really did not feel satisfied and requested an appt to have her tweek the cut a bit. The haircut cost $90 - extremely expensive and satisfaction should be a priority. I had requested more style to the cut and it was really plain. The first redo appt. I totally spaced and got the appt time wrong, so I missed the first redo appt. I apologized and rescheduled. Unfortunately, I could not get in because of this stylist's schedule for 2 more weeks, so that was one month after the initial appt. So, the appt is set for tomorrow. A few hours ago, I got a call from a man who identified himself as Matt from the salon. Honestly, it took me a bit to figure out who he was. He began to go on about how a haircut a month after the initial haircut is not a redo, but a new haircut and that he would have to charge me the full amount. I'm like, um, okay. Then, he went on to say something about a text that I had sent in response to the text scheduling system where there was cursing in the text!!! I'm like, What??!!!! Okay, so here's the thing. I don't think I've ever cursed in a text message in my life and certainly didn't text curse words in response to their text scheduling system! I began freaking out thinking that someone had hacked into my phone and my mind is racing worried about what was going on with my phone! Of course, I assured him that I had not in fact cursed any texting to them and got off the phone so that I could look into the situation. Checked with several friends - no security issues detected. As time when on, what I realized was that Matthew Steele Salon bought Caruh Salon. When I was a client @ Caruh Salon, I had a different phone number, so they texted my appt to my old phone number and apparently, the person who now has that number responded with curse words instead of yes or no to just be a jerk or because he/she was annoyed at getting a message that wasn't for him/her. What is funny about the situation is that I am not even techie enough to know that you could text curse words in lieu of yes or no! LOL I truly felt so insulted and offended by how Matthew of Matthew Steele Salon handled this whole situation!! Apparently, this cursing text happened 5 months ago with my very first appt there and no one alerted me! All this time, their staff has been thinking that I used cursing in response to their text and said nothing. I feel so violated. I rec'd this email "I appreciate the conversation and trust that it wasn't you." but the damage had been done. In the end, I emailed the owner expressing my upset and that I would not be returning to the salon. I mean, I am a 40+ year old professional woman! I am not sending cursing text messages and what would be the point of responding with curse words in response to an appt reminder? This makes absolutely no sense! I feel that this owner was truly appalling in his behavior. Maybe a switch in careers for him? I feel that he acted bullying in his behavior. And, I've just rec'd a threat from him to remove this review or I will be hearing from his attorney. Yes, this is bullying! Look, definitely pay $90+ for a haircut in Seattle if you are getting $90 worth of service. I did not get that at this salon. They did not understand the basics of true great client service and respect in my situation. Yes! Seattle is filled with plenty of hair salons who do provide spa like service. No need to settle for less. Btw, are all of these 230 reviews for this salon or are they for Caruh, the former salon? UPDATE: I got my hair cut @ a different salon and it looks gorgeous! The cut cost $65 and I tipped her $30 because this is a $90 cut!

Anna Farr

This salon has had many updates over the years - I've come here off and on since it was called Strands and through at least 2 owners as Caruh. The current version is great -- the front desk staff is friendly, the stylists are good and there's not a lot of pushy upsell. The massages vary, none have been less than good, but some therapists work deeper than others, just let the front desk know what you're looking for.

Lauren Sterling

Nathalie is the best! Overall experience in the salon is excellent also. :)

Andrea Wohlgemuth

I've been going to Caruh for massage for nearly two years now and I'm always impressed by the skill, professionalism, and overall quality of the therapists. They use high quality oils and aromatherapy and the rooms are serene and well equipped for the most relaxing and therapeutic experience. The front desk staff is always warm, welcoming, and very helpful at finding the right massage therapist to meet your individualized needs.

Rosemary Funk

I purchased a GROUPON for an all over color. I had the privilege to have Angela process my color and style my hair. Angela a Colorist Specialist. I have had so many compliments on my hair color and style. I will be back in 5 weeks Mathew Steele and Angela !!! Thank you so much for an awesome experience.

Lesle Gallimore

I've been going to Caruh for 20+ years and it's the best. Aveda products are a big selling point, but not more so than the service, the services and the knowledgeable and competent staff.

Zarna Marfatia

Great service! Refreshing tea! And the stylists listen to you and make sure you get want you want! For first timers, highly recommendable salon!

Amy Pollington

I've been coming here for about 6 years. I am very particular (total type A) about my hair. I have gone to Holly for years. While she was on maternity leave I went to Nathalie and Tess. Both did wonderful jobs on my hair. They all did exactly what I wanted. I would reccomend all three women.

Trevor Harrison

Kate was wonderful. Very relaxing and a terrific haircut.

Samantha Siedlecki

I love my hair, and that is because of Juliette and Jessica- the dynamic duo of hair at Caruh. Jessica colors my hair and Juliette cuts it. They listen to what I like and dislike about my hair. They offer solutions and creative new suggestions to mix it up. My appointments are relaxing and something I look forward to. I highly recommend them both.

Miguel Jara

I just got a massage, this place is good. Molly is awesome massage therapist. I still have my smile on.

McKenzie Baldwin

I've had a great time every time I've gone to Kate at Caruh salon. I usually go to get my pixie cut touched up, which she does a great job at both keeping it clean and experimenting with whatever I feel like doing with my hair at the time. This last trip we dyed my hair, a first for me, a fantastic lavender pink blend. Kate was super careful lifting my virgin dark brown hair to an almost white with minimal damage to get me exactly what i wanted. My hair is still soft andabsolutely love how it turned out and can't wait to go back and experiment more.

Yingdan Huang

I have haircut here for 2 years, and definitely like this salon.

Geni Venable

I can't speak highly enough of this salon. I had never before been to an Aveda salon, so that in itself made this a decadent experience for me with the lush and natural scents and products they use. Courtney was stylist who gave me a basic layered haircut. She was warm, genuine, and listened super well. She gave helpful feedback and ultimately wanted to make sure I got the haircut I was looking for. My hair came out looking great and exactly as I had wanted. The interior of this salon is beautiful (don't be fooled by the dated exterior of the complex!) and it was a relaxing and wonderful experience. Plus hot tea and coffee served to you throughout? Yes, please! It makes me wish I needed more frequent haircuts!

Aimee Harding

I real focus on my needs. I feel of luxury without being pretentious. Loved it!

Rachel Rutledge

Good Aveda spa. I only use the spa services, but I would definitely recommend them if you are an Aveda aficionado.

Katherine Adams

This place is pretty amazing! After moving to Seattle from Chicago, I'm so happy to have found Nathalie! She seems to always understand what I want even when I'm not being very articulate about it. I always leave happy and I've learned a lot about styling my hair from my visits. Parking can be tricky as the underground lot is shared by several businesses.

E M

This salon is great I see Alexa for my hair, plus have a monthly spa membership for a massage or facial. I usually go with the massage. I have been going here for years and years and have never had a bad experience.

Jennifer Cohen

I have been getting a monthly massage at Caruh for years. The therapists are very skilled and create the perfect environment in which to relax. I love the Aveda products too!

Alicia Terry

Jessica is the best colorist EVER! I've been seeing her for 4 years and I'm consistently happy with the results. The salon is super clean and the staff makes sure you are well taken care of with water, tea and even a blanket if you're cold. If you need any color put in your hair, Jessica is the only person to see! And I'm pretty picky when it comes to my hair so you can trust this review!

Whitnie Wendel

This place is great! I had no idea what I wanted to do with my hair and they found something that works for an everyday look!

Nina Yazvenko

I called this place for a cut on a whim on Saturday, and they were able to schedule me that same day. Environment was very calming, they didn't push products, and gave nice massage. Kate Roche-Sudar was great, she listened to what cut I wanted, and gave her suggestions. I emphasized that I wanted a very low maintenance cut (wash and go), and that's what I got, but it suited me better than my previous cut. Kate was skilled and detail oriented, and her adjustments after the cut on dry hair really gave a polished finish. I'm looking forward to going back in half a year.

Julann Hill

My service was fantastic today! Jessica listened to my concerns and I came out one happy camper. Loving my color and the texture of my hair! It's amazing how a good salon experience can make your whole day. I've been getting my hair tinted and foiled by Jessica at Caruh for more than six years. She's personable, patient and is fantastic with color. Plus, I love all of my Aveda products. The damage remedy has done wonders for my wiry hair and I haven't had one breakout since I began using their face cleanser, Outer Peace.

Melissa Moon

I saw Sonja for a partial Balayage and was very impressed with her consultation. The entire staff was very friendly... always offering to get me water and check in on me! I very happy with the result.

Kasia Engan

Erika has been cutting my hair for over 10 years now and I would not let anybody else touch it. I trust her fully and have never been disappointed. She is extremely professional and super friendly. I recently had my hair colored by Alexa and she is one of a kind as well. She took time to help me decide what I want and provided her professional opinion. The entire team at the salon is super friendly and are doing an outstanding job to make you feel well taken care off. This place deserves all 5 stars in my opinion.

Taylor Brooks

Ashley and all the staff at Caruh are amazing! I had a wonderful 1st experience today and felt very pampered! Very professional staff, went above and beyond my expectations. Not only do I LOVE my hair, but feel I was educated about color, and hair care as well!! Thank you!!

A. Diaz

Great place. The service is exceptional as long as you don’t use a Groupon

Marjorie Anderson

I've been to other aveda salons and had wonderful experiences but Alexa at Caruh is what makes this one special. She's an awesome, rockin lady who listens and isn't afraid to tell you what will work and what won't. She genuinely cares about her clients and loves her work. Everyone else I interact with at the salon is equally friendly and kind. I rarely write reviews, but I always recommend this salon to my friends so some public support was in order!

maya o

I love this salon! Jessica is the most skilled and knowledgeable colorist I've ever had work on my color, and Erica is a master with my curly hair. I trust both of these artists implicitly and have always been happy with the results, so much so that it allows me to be adventurous and try new things. The salon itself provides a relaxing environment, appointments are easy to book either online or by phone, and the nurturing touch always leaves me feeling relaxed and renewed when I leave. I highly recommend both Jessica and Erica, and the entire staff at Caruh.

Sara Shippee Wallace

Always a relaxing, low stress appointment. They do everything possible to make you comfortable and happy. Great products and smart stylists. The haircut is truly an experience at Caruh.

Christine Hawkins

I've been having my hair and brows done at Caruh since I moved to Seattle and I would never go anywhere else. Lovely staff, services, products and the best cuts of my life.

Sabine Johns

Modern friendly salon, well-trained staff, very satisfied with the result, thank you Holly.

Brita Butler-Wall

Have been coming here for years--always great haircuts, great service. This salon is very welcoming and the stylists open to listening to my ideas, offering great advice, and pampering.

Chelsea Palmer

This place is great! It is an Aveda salon so not only do you get a great haircut but you get to have amazing smelling hair afterwards thanks to the Aveda products.

L Meuleman

Tess is a wonderful colourist and stylist. Bonus is the hand and head massage with service. I highly recommend Tess and Caruh

Susan Gallas

I have been going to Elisha for brow wax for 9 years and would not consider letting anyone else touch my brows. She is exemplary in her service and attention to detail. Just started seeing Alexa for haircut and color. I have never received as many compliments on the cut and color as I have in the last few weeks. Can't go wrong.

Jessica Joy

Every time I come here it is consistently a great experience. Very professional and welcoming. I love the neck/shoulder/hand massage, I've been to other Aveda salons and sometimes they don't do that, but they always do it at Caruh! It feels like everyone who works there enjoys it, it has a generally "good energy". And my stylist Natalie always knows exactly what to do with my hair to give me a cute and modern style that works for my face. I'm always very happy with her work! Would recommend this place to anyone!

Alicia Rose Hlebain

I was very impressed with my first experience at this salon. Paul made me feel relaxed and comfortable and gave me a great cut, paying attention to my concerns and efficiently creating movement in the hair--helping to restructure my style without overhauling it. The staff was helpful & the location was great. They even gave me a card for a free blowout since it was my first time in. Wonderful experience.

gauri kanitkar

Nice, clean place. Good service, will go back.

Kay Lee

Holly was wonderful. She did a beautiful job cutting my hair and gave a very relaxing scalp, neck, shoulder massage. The location was very clean and professional. I highly recommend this location!!

Sandra Jaye

I love my hairdresser Kirsten. We have been together for years and I hope she never leaves . I appreciate how she really listens to my ideas and desires - then makes them happen! I've been in "experimentation mode" for years - changes in color, changes in length of my hair, changes in style. She's made great suggestions too. The salon itself is very nice and I am relaxed there.

Christina Tuschhoff

I had a fantastic first time experience today receiving a 30min massage from Helena! I used to receive massages weekly at another spa, but got out of the routine and haven't had one in over 3 months. I was worried that with only 30min, Helena wouldn't have enough time to really make a dent in my tense shoulders and neck, but she surpassed my expectations and I walked out feeling incredibly revitalized. I can't even imagine how wonderful a full hour would be. So happy to have Caruh in the neighborhood and part of my new routine!

barbara wizer

If you need color and a cut, go for Tess. I needed a new color. I'm really gray - almost white - and been doing the brown dye for too long. Got just what I wanted from Tess! A light wheat color overall that we can then transition with highlights over time to the no dye period I'm embarking on... She did great and what other salons had said.... "Oh no you should be brown due to you skin tone". Well, skin tone aside, we all go gray at some point! It's just a matter of doing it gracefully.... Going back in 4-6 weeks where I was coloring before in 2-3 weeks! Very happy!

Mei Mangalindan

Been coming here for several years, and had three different stylists work with me and my ever changing hair color and style. I often have a scheduling conflicts, so I rotate stylists based on who is available. Currently have Corrine, and she is very meticulous and open to my quirky requests (I really appreciate her honest opinion too!). Shout out to Nathalie and Amber! Love Aveda products!

Lynnette Smith

Want to update this and say how I love the services provided by Jessica and Natalie even more! I've also had a facial and highly recommend the spa ! LOVE how Jessica and Natalie manage my hair. I get compliments from strangers on both color and cut! I can manage the style myself and like my hair for the first time in my life. And all the people at Caruh are very nice and personable. Thanks, gals!

Cyndi DeSoto

Nathalie is the best. Creative. Fast. Fun. I come every 4 weeks and at 54 years old, I look better than ever. Thank you!

Celeste Marin

I used box dye at home to highlight my hair and it turned out bad. Luckily Jessica was able to fix my hair and give me some darkening in the root and baliage which I love.

nancy roberson

I love how my hair feels and looks after my appointments. I also enjoy the friendly staff and the cozy feeling of the salon which is something because it's not a small by any means. Great products and love love the shoulder and hand massages that accompany my hair services. Thank you Caruh!

Courtney Will

Lorena has been cutting my hair for years, amazingly friendly and professional, she’s always a joy to spend an hour with. Happy to keep her as my barber at this newer barber shop she’s at. Steele is a great location, across from Whole Foods up on Roosevelt. The shop offers complimentary coffee, beers, even a decent whisky if you so choose. It’s associated with Aveda Salons so plenty of nice products for hair care after.

Kristen Klooster

Thank you Elishia, hands down the best facial I've ever had! She gives a phenomenal massage around the head & neck, the Aveda products feel so fresh & natural on my skin, & I left feeling like I not only had glowing skin but truly relaxed as if I'd had an hour of pampering & massage too! Highly recommend her & Caruh Spa.

Andrea Perdue

Took me a few years to find a new salon after moving here. Was recommended Caruh and love it! Lindsey is awesome. Very talented and professional as well as incredibly personable. Look forward to starting my day with a fresh cut every time!

Mackenzie stuart

If you want to feel confident, sexy, and stylish, then I highly recommend this salon. Specifically I recommend hairstylist Paul Blakes. He is the only person I allow to touch my hair. He not only gave me my confidence back but he taught me how to maintain it. Since meeting Paul in 2016, Ive had the best hair of my life. I fully attribute that to him. Go to this salon. Ask for Paul. Be amazed. Very simple.

Alicia Janocha

staff was super sweet and incredibly helpful with my coupon. Kate was my stylist and she was extremely catering to giving me a full spa experience when all I needed was a trim! Going back for sure!

Paramita Mookherjee

Always a great experience. I've been going to Caruh for 9 yrs. Everyone is so friendly and they feel like family.

Cristina Key

Beautiful environment, friendly staff, great quality service! When I go in to get my hair done, I feel pampered by the little extras--aromatherapy, hot pads, etc. Jessica is wonderful.

Elaine Burt

Love the entire experience. They always go the extra step to ensure you a great visit. Love my stylist - she listens and makes sure you are happy with your result

Jonathon Sanders

Corrie Sanders - Mary was amazing! She took 3 inches of dark brown roots to a platinum blonde in one appointment. First person I found out of multiple stylist that can accomplish exactly what I wanted. She was very professional and had a great attitude, especially with the project she had with my hair... I highly recommend her for blonde/balayage services.

Martha C Bean

Juliet has styled my (difficult!) hair for several years. She is warm, professional, and has ideas that inspire. The staff at Caruh are always thoughtful and attentive. I appreciate that they *look like* the real people they serve: minimal makeup, fresh and open faces, healthy hair. Aveda products are yes, expensive. But they combine well, the return policy is terrific, they have little or no fragrance (and that which they do have is light) and work well with challenging conditions like my own.

Matt Bronson

Barbershop is much better and more cost effective then Rudy's...where I use to go. Better service all around andd Courtney is a great stylist. Spa is a dream. I get a monthly massage from Cadi and she's talened, polite and punctual. Overall on par with a 5-star hotel experience.

Dayna Cole

I finally found my dream hairstylists! Ashley is a creative pro and knows exactly how to achieve the style and color that makes me happy every time. The first time I met her, she offered to reshape a bad haircut that I received somewhere else. I so appreciate her knowledge and design sense. And Ambar is a fantastic colorist. Both of these pros always make me look and feel like my best self. Plus I love the salon and being pampered with hand and neck massages, fruit infused water, and pure Aveda products. Sooo good!

Madeline Stevens

Courtney was so great! Usually I pass out in the chair because I'm always in need of a nap, but she's so fun to chat with. Glad she's at Caruh!

Chloe Bell

I love Caruh! This is one of my favorite places in the whole world. Jessica Dodge is a brilliant colorist that can transform your hair to anything you want. Crystal is my favorite esto! She does wonders with my crazy brows and always makes my skin feel hydrated and beautiful. I love these women so much! If you are looking for relaxing service providers that make you feel and look amazing, go see Jessica and Crystal!

Barbara Reilly

Always relaxing and calm environment to spend an hour for my haircut!

Sandra Ormbrek

I first began going to Caruh when I received a gift certificate for a facial -- after that, it was all over! Now I get my hair done there (Amber Grable -- awesome!), facials every month (thank you Ashley Leffler!), and now I also get the occasional massage -- as an incentive for meeting some personal goals. All of the staff are wonderful -- including those at the front desk. I'm hooked. I'm never leaving! :)

kanna takei

That was my first time getting hair cut in the U.S. and Alexa was my stylist. Before cutting my hair, she asked me my request, what I don’t like about my hair, what I use for my hair usually and some questions. And she did massage my hand and neck. I was feeling so relaxed and pleased! As for haircut, it was more than perfect... I really love it!!! Thank you so much and I’ll definitely come back again. I wish I knew Alexa earlier:)

Alden DeSoto

I always love my appointments at Caruh. Such a nice experience and I walk out looking great.

Jennifer Rose Webster

Visiting Caruh always brightens my day, which is a challenge in the PNW! Ashley B's hair designs make me look and feel beautiful. She is an intuitive, precise, and passionate stylist! Ashley L. is a phenomenal esthetician, and my skin always glows after her facial treatments. Thank you to all the ladies at Caruh for sharing your talents with the NE Seattle community!

MJ McGinn

I have been going to this salon for years and recently the service has declined. I typically go every 5-7 weeks for a root color touch up. I've had to wait 15-30 minutes past my appointment start time on more than a few occasions in some of my most recent visits. Also, I am handed off to other random workers to wash and style my hair. I make my appointments and pay the stylist rate for a particular individual because I like the way they blow out and style my hair. The past few experiences have been very impersonal and rushed. My last appointment they were in such a rush that the color on my roots left a dye line a half an inch past my hairline on to my forehead. I think they are more concerned about trying to maximize the number of appointments scheduled and over book time slots. Sadly I will be finding a new salon.

Lisa Renner

Great salon with great customer service. Super clean and relaxing. I appreciate the professionalism, yet they know how to have fun.

Meg Wood

Caruh's "spa membership" program is an almost ridiculously good deal -- for $100 a month, you can get two one-hour massages! That's only $50 a massage, which is only $20 more than I was paying in co-pays for massages covered by my health plan (of which I'm limited to only 10 appointments a year -- never enough to make much of a difference). That I can continue to get such professional help for my chronic pain issues through Julie, the greatest, kindest, gentlest, most understanding massage therapist I've EVER MET, has made a huge difference to my quality of life. Caruh's staff are all so wonderful -- and walking into the salon/spa itself is always a breath of fresh air. You're treated to tea and pampering as soon as you walk in the door, everybody is always on time and happy to see you. It truly always IS "a beautiful day at Caruh" (how they always answer the phone, which I love!). Thank you, thank you, thank you!! (p.s. Caruh also donated an amazingly generous spa treatment package to Purrfect Pals No-Kill Cat Shelter this year, by the way, and they do a TON of charity work -- their commitment not only to their clients but to their entire community is just one more of the many incredible things about this business. You could not find a better spa in Seattle, if you ask me. GO HERE NOW!)

Carol Riddell

Wonderful. I have been with my stylist, Michele, almost since she started. She is worth the nine mile drive. I have had Erica cut my hair on the few occasions my schedule did not mesh with Michele's. I highly recommend either of these two stylists.

Lindsey Backstrom

Matthew Steele Salon & Spa is a self care sanctuary! I have been a salon and spa client for over 2 years now. The staff are highly skilled, professional, and truly get to know the client. The Matthew Steele team is knowledgeable and helpful with products and services. When I walk in , I feel instantly welcomed and pampered. You will not be disappointed!!

Paula Froke

Jessica (color) and Ashley (cut) are simply outstanding. I get so many compliments thanks to their magic. They make it a point at the start of each appointment to check how I'm feeling about the style and color, what I want to keep the same, anything to change, etc. And their work each time is perfect! The salon itself is a treat - very friendly and fun, and also very relaxing. I love it!

Jacob Beedle

My hair makes it a challenge, but I always look good after my visit. Everyone is friendly, welcoming and a very relaxing place to go.

Kimberly Free

Always makes me feel Beautiful.

Samrita Dungel

Joanne is simply awesome! She does the best eyebrows!

Suzanne yandow

Jessica does "magic" with hair color. She always listens and helps you achieve the look you want Courtney is fabulous as a stylist and does a beautiful "blowout" for long hair Recommend both highly

Amber Grable

Last week I had an amazing massage with Julie. I was experiencing some pain due to overuse at work. She listened to my concerns and even recommended some stretches I can do at home to help. What a healing experience! Can't wait for my next appointment.

Kristin Lindenmuth

I always have a great experience at Caruh!

Diana McFarlane

Impeccable service, kind, high quality. I've been a loyal customer nearly 10 years!

Gretchen Brevoort

I have been going to Caruh for decades. I have seen a multitude of folks and they are all wonderful. Whatever treatment you are going for - it becomes a spa experience. HIGHLY recommend.

Aimee Willis

Jessica is amazing! Your hair will always be in good hands.

Stephen Bianamara

I had a haircut with a new hairdresser Kate who really listened to what I wanted and gave me a great cut! Plus she gave me a very relaxing shoulder, neck, and hand massage. The staff is really friendly and brings me coffee, infused water, and/or tea each time I come in. I highly recommend Kate and Caruh ^_^

Rachel Kitchell

I have seen numerous stylists and received many services from Caruh salon, and they are amazing! I have never once had a bad experience there, and I am very picky about my hair. The staff is all friendly, kind and very professional. The decor is calm and cozy, without being over the top. They're the best!!!

Claire Smith Yeager

Eden listened to me very carefully and gave me a great lash and brow tint. Just the right amount of color. I'll definitely come again.

Kristine Antonsen

Caruh is an amazing place where you come first. The whole team showers you with attention from the moment you arrive until you leave. I love the Aveda tea (or the fruit water) and the robe to keep your outfit in good shape. Then you pick an essential oil and your stylist will help you relax, plus there is a great hand massage after the shampoo. I see Amber who does a great precision cut. Keep it up, Caruh! The only thing I could suggest would be the ability to book appointments online (like through ZocDoc).

Kathy Coronetz

As always, I get exceptional care and beauty guidance from Jessica and Juliet!

Kelli Bates

Holly is a magician. Give that girl a raise! Aveda also has the best smelling products out there- I always leave smelling and looking like a dream!

Courtney C. Pangrazio

I work for Caruh because out of all the salons in Seattle I knew this was the best place to be. I see Alexa for color and Juliet for my haircut. Alexa is so patient and intuitive with my ever changing crazy ideas. Juliet keeps my haircut (asymmetrical and highly textured on finer hair) easy for me to style while making it dynamic and interesting with little to no effort. Everything fits my lifestyle and keeps me passionate and inspired everyday. Love my job, love my coworkers, and wouldn't want to be anywhere else.

Business Hours of Matthew Steele Salon & Spa in Washington

SUNDAY
9AM–6PM
MONDAY
(VETERANS DAY) 10AM–7PM HOURS MIGHT DIFFER
TUESDAY
8AM–9PM
WEDNESDAY
8AM–9PM
THURSDAY
8AM–9PM
FRIDAY
10AM–7PM
SATURDAY
9AM–6PM

PHONE & WEBPAGE

Matthew Steele Salon & Spa en Washington
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