You will be able to see all the opinions of real people like you who are using the services and products of Pigtails & Crewcuts: Haircuts for Kids - Southlake (Hairdressing) in Texas.
At the present this firm gets a rating of 4.5 over 5 and the rating is based on 110 reviews.
You must have seen that its rating is practically the best one, and it's founded on a very large number of scores, so we may conclude that the evaluation is quite faithful. If there are many people who bothered to give their feddback when they are satisfied, is that it works.
As you know, we don't usually bother to give feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Hairdressing belongs to the category of Hair salon.
New owners, making positive changes to the salon!! Will continue taking my children here for haircuts.
I love it.The staff is so nice and great with my daughters hair.Have never had a bad experience
Sandra is the best !!
Great haircut and friendly service. Love the play area in case there’s a wait.
were very rude when we were trying to come in and get feathers in our hair and said “they don’t know how to” when you work at a hair place and sell them you should be able to know how to do them it’s just very unprofessional
Great haircut and no tears! Worth it everytime!
Great and friendly staff. Unlike other haircut places- calm with just enough activities/entertainment to compliment the haircut experience! Will be coming back for my boys haircuts. Also, what a fun huge playroom for waiting. Clean and neat salon
Job Well done!
Showed them pictures of what I wanted. Both my sons had long hair and we asked for just a clean up for my younger son so the hair wouldn’t be in his eyes. For my older son we asked for a medium length and he had super full head of hair!!! …
I just took my 3 yr old son to this place and the lady has showed no patience to provide service. She may be forgot that she is cutting hair for toddler. My suggestion to owner is to make sure you are hiring right people who knows how to handle kids as you are running a place exclusively for kids hair cuts.
I absolutely love Pigtails & Crewcuts! The ladies are amazing and always do a great job cutting my son's hair.
Have visited twice. Both times we had a great experience with two different stylist.
We have used their facility many times and have always been pleased. Kind staff, clean location, and patient people - given that you are working with kids and a haircut. Would recommend them to anyone.
Place looked nice enough, but we didn’t stay for a haircut. After walking in we waited at the counter for a few minutes after signing in, nobody (of the two employees) greeted us or even acknowledged we were there. A third employee eventually came out and asked if we signed in, we said yes. She said ok, we have a playroom in the back. After asking how long, she said she couldn’t tell us and they only had one stylist working. I’m not really sure the benefit of having other people working in a hair salon who don’t cut hair. After seeing there were seven others ahead of us, we decided waiting 1-2 hours wouldn’t work so we left.
Amazing experience from a wonderful team!
We’ve been coming here since the kiddos first cut and they love it. From their first cuts in the cute vehicles to now the big kid chairs playing video games. Fun atmosphere and a good cut.
Tiffany always cuts my son's hair to perfection, I wish more stylists paid as much attention to details. She also extremely patient with a very frightened child. Now my son likes going to get his hair cut!
My 2 year old son hates having his hair cut. I had one shop suggest he go somewhere else mid haircut. I came here after trying many other places and always having some complaint. We got Tiffany and she was amazing! She made my son feel comfortable and he actually smiled and laughed when he usually cries! She did a great job and ensured I was happy with the cut. They have screens at each station which is nice also. I didn't have much interaction with the other staff members but I will definitely be bringing my kids back here and ask for Tiffany.
Went on a Monday around 1130am and no wait! The hairstylist was very nice and worked well with my tired 2 year old. He cried in the beginning but she was still able to work. She gave him one of his best haircuts to date and he was smiling when we left!!! Would definitely recommend! They have a play area for while you wait and we watched his favorite show on Netflix while we rode in the airplane!!
Really great with my son. They gave him his first haircut and the woman who did it was extremely patient and did a really good job. They also offer adult cuts as well and they did a great job on my hair as well.
The staff is so friendly and great with my son. I don’t know how they can cut a squirming toddler’s hair so well! Love the playroom there and the cool vehicle chairs for the little ones.
I was so impressed with this salon! I was nervous about having his first haircut in a salon & how he'd behave but the employees here are understanding & patient & really know how to work with kids & get the cut good whether the kid is sitting still or wiggling around throwing a fit. His hair turned out so good thank you so much!
Sometimes I love this place...I will find a stylist who is phenomenal and within a few weeks...a couple of months she will be gone working somewhere else... and I will try someone else and my sons hair will be butchered. It’s hit or miss.. you may get a great great lady or you’ll get a person that will cut your kids hair in four minutes and they will be horrendous.... she will dig into his scalp make him cry and then make you feel like it’s your fault. I don’t understand the turnaround of stylist at this location.
Great Atmosphere!! Everyone is so friendly!!
On Father's Day we took our grandson and his dad to get haircuts and the lady who usually cuts their hair wasn't there that day. Unfortunately, the new Manager cut their hair and although she was told that our grandson is special needs and has a sensory disorder. She treated him like he was annoying as he cried and fidgeted around as she insistently use the electric clippers on him. Insensitive, heartless jerk!!!! She wasn't understanding or apologetic at all!!!! We Definitely are not returning!!!!! When a Manager doesn't have a heart and patience to cut a 2 year old special needs child's hair and she has chosen the hair cutting profession. She may need to stop and evaluate if she should choose another profession. I thought of blasting lots of ugly comments, but she just isn't worth it!!!
Terrible customer service and poor haircut. We just wanted to hurry up and leave because they lady absolutely destroyed my sons hairs cut. We will not be going back to this location.
Third time here and every time it has been a great experience! Very short wait time even without appointment. ....very happy with the cut and the end result!
The shop is always clean. The ladies are very pleasant. My child receives a great haircut and I don’t have to worry about being nickeled and dimed.
Great place for kid's haircuts! Took my 9 yr old son and 2 yr old nephew for much needed cuts. It was my nephew's first salon haircut and he was not sure about it. He loved choosing the vehicle to sit in while he got his haircut but was a little wary when she started in. She was very patient and he warmed up and enjoyed the rest of our time there. My sister-in-law, who's from Houston, was so happy that she plans to visit the salon on future visits to our area!
Horrible waiting time. They always skip us. We've waited up to an hour and a half after an appointment to get my son's hair cut. Not worth the wait. Other than that the waiting room for the kids is great. If it had not been for the children's waiting room we would have never waited that long. Decent kids cut.
Choicy was very nice and my daughter complied with her! I was able to walk in no line! I will continue to go to them so I can get great service
Very kid friendly! This happened to be my first solo outing with my 17 mos old grandson Lucas. The idea of taking him somewhere alone didn't faze me until we arrived at the place where I get my hair cut and there was a 90 minute wait (very unusual but for some reason they only had one stylist on duty). I didn't hesitate when asked if we would wait. We left and went back to my house where I found Pigtails & Crewcuts online. As the Southlake Sprouts shopping center is less than 10 minutes from my house, off we went. We arrived without an appointment, and by that point the ramifications of any sort of a holding pattern with Lucas was looming over my head like a dark cloud. but we only had to wait about 10 to 15 minutes. This would have been an eternity at the other place because Lucas has yet to develop an interest in watching sports on TV, but I reckon he would have loved messing around with the hair products display. No such problem at Pigtails & Crewcuts though. The playroom waiting area was fantastic It's much larger than anything I might have expected and has a fabulous tabletop train track set at a perfect level for kids.The wide screen TV was showing Thomas the Train cartoons and between it, the train table and the other toys and gadgets available to occupy the minds and hands of waiting children, we could have easily spent three time as long waiting. The styling chairs are in the shape of cars and trucks and are, I'm sure, a big hit with kids (especially boys). Lucas was particularly fidgety that morning and his taxi cab chair wasn't enough to keep him still, but the stylist we had was very sweet and patient with him. She even gave up her comb for him to play with (She drew the line at surrendering her scissors though - the big meany! :) ) The manager/owner invited us to help ourselves to candy from larges jars at the stylist's station and we opted for a strawberry dum dum that spent as much time outside of my grandson's mouth as in it and as a result, ended up with it's own head of hair. I regret that I can't recall his stylist's name but it was her first day on the job and we swapped grandparent stories so that might be enough to identify her. As Lucas is like Grandpa in hating to sit still, he was squirning the whole time and actually finished his cut standing up in the chair; with me doing my best to hold him in one place. The stylist gave him a great cut though,which was no mean feat considering she had a moving target to deal with. It was just what I asked for too. I don't see any reasom why I won't volunteer to take him for future haircuts, and when I do, I will most certainly be bringing him back to Pigtails & Crewcuts. (Note: In the photo on the left he looks a bit grim and very still, but he was actually just intensely interested in the little boy getting his haircut in the chair to his right and, in terms of fidgeting, this was just the calm before the storm. I wasn't able to take out my cell phone again until he got back home.)
My son likes this place very friendly staff. They suggested a hair cut according to his hair . Very happy with this place .
Went on a Monday at 1030 am and they had one person cutting hair. Not thier fault, but we waited about 45 min.
LOVE LOVE LOVE. I was so nervous but Marissa was amazing and gave us exactly what I wanted for my twins. It was our first haircuts and I am SO glad I went to P&C Southlake!
Really like the hair cut. They may want to think about having more people on staff.
Had to finish/fix my sons hair when we got home. Trash.
We love how friendly and how much patience our friends have at our Pigtails & Crewcuts are!
We will be back! Ashley was quick and great. My son had a blast!
Great place for kids, very laid back atmosphere, I will differently recommend this location.
Very good with special needs children- very patient! Have been coming for a long time!
The salon is very kid friendly, staff was kind and engaging, and I love the ability to accommodate walk-ins.
Such a cute place for kids. Both of my girls got their haircuts here and we got the whole package. It's so cute and the hairstylists are patient and kind
They are amazing!!! Meghan did such a great job on my twins hair and she is super quick!!!
We had a great experience. They were very patient with my little one that was very uneasy about his first haircut. The atmosphere is perfect for children. Lots of toys and distractions to keep them busy while they wait.
I came here for my son’s first hair cut, it was such a great experience! Susan did an awesome job, and the sweet staff made this special day something to cherish :)
Went there for my 15 month old's haircut. Great playarea for kids, professional staff and love how they make the kids sit in different vehicle shaped seats.. good concept and would definitely go back. Price is very reasonable..
Great service, stylists are always patient.
I'll have to fix it my own, not what I asked for
Did an excellent job handling my rowdy crew of three boys under the age of 5!
It was my son’s first haircut. I knew nothing about toddler hair cuts and unfortunately wasn’t able to give much direction in that regard. Amber did SO great with our little guy and gave him the cutest hair cut! It also came complete with a photo and a tiny bag with hair clippings. Beyond impressed! We will definitely be back.
I was in a rush to get a haircut because I had to take my daughter to Wednesday night church and she had school pictures the next day. So while I called around many places in Southlake, only Pigtails & Crewcuts had an opening at the exact time I needed. Anyway, we got a stylist named Choicy. My pre-teen daughter had kind of thick frizzy hair. And she had sensory issues, where she didn't like to comb her hair that often. And the last two inches of her hair was getting quite knotted. So it was hard to comb thru her hair with a bristle brush. So Choicy suggested a special brush for her, which made it easier to comb her hair. I also got a after-shower conditioner to help with combing her hair in the mornings. But ultimately, Choicy did a great job in removing the last 1.5 in of her hair that was causing the knotted ends. And after a shampoo and conditioner, her hair looked fantastic! Thank you Choicy for doing a good job and also for being able to squeeze us in! So I would recommend Pigtails & Crewcuts for kids/teen haircuts to other Moms and Dads out there!
I have waited for 11 days to hear back from the owner even after contacting corporate and was promised a call back. I got nothing. A very bad customer experience with the hairstylist who worked the closing shift at 5pm on January 14th, 2019. We signed in at 5pm. After the stylist finished with the current customer we were skipped. I questioned the stylist if there was a reason she bypassed us. She claimed she didn't know we were there and didn't seem to care. We got no apology, no explanation. The stylist made no eye contact or offered any other solution. We felt ignored and felt as though perhaps she didn't want us there. We left and she never tried to even stop us. We have been here twice before and had a great experience. After this experience we will NOT return to this location. We felt very insignificant and unwelcome. Due to the supposed rave reviews, we drove for over 20mins plus waited for over 30 mins and wasted our time. We eventually went to Snip-its Haircuts for Kids close by and got much better treatment and a phenomenally awesome haircut for our son. Not a good way to treat customers. Very, very disappointing.
Sandra is the best! Always great haircuts and everyone is super friendly! We love Pigtails and Crewcuts
A bit pricey but good haircuts and varing staff.
The stylist was patient and attentive to our son. We will be back
We drive here from Coppell to get our kids hair cut. Fast, friendly, and a superior kids haircut. They are great with kids and are reasonably priced. I can't recommend them high enough!
Overpriced and overrated
Went for ear piercing and everything went great. They did it well and were kind and easy to work with and had a good selection of earrings and reasonable prices. I’d go back for haircuts, too. Great prices on adults, not just kids.
I love this place! I called various salons this morning for pricing information and ultimately decided on Pigtails & Crewcuts because the lady was so professional and courteous on the phone. She seemed to not be so concerned with just booking an appointment, but discussed with me my needs (meaning that my child is rowdy and wouldn't just sit in a normal chair at a normal salon). I took my 2-year old in for his first haircut this afternoon, and I was very impressed! The salon is definitely for children and that's exactly what I needed to keep my son entertained. The ladies were also very nice and professional. I couldn't have asked for a better experience! I will definitely be taking my son back when he needs another cut!
My daughter loves the experience and to me that is key. Knowledgeable staff who can offer suggestions on kinds of cuts. love the products yall use also.
My 2 year old son loves the chairs and enjoys watching movies while getting his hair cut!
The ladies did such a great job with my son. It was very clean, they were really nice. I am definitely going back❣️
Wonderful experience from beginning to end. I took my 11mo old there this week after trying another local children’s haircut place and being dissapointed. We walked in and were immediately welcomed and serviced. Miss Debbie was professional, kind and more importantly patient with our little boy and with myself -as I was anxious over our previous experience at another salon-. She did a great job! The cut is exactly what I wanted. He looks gorgeous and we have gotten many compliments!! We will be back! Ps: even though we didn’t use it they too have a great play area!
Amazing! The stylists were fantastic! We were there for a first cut and they made it fun!
Toya does a great job with my kids. She helps them feel comfortable. Best of all, she listens to me and only cuts what I want cut from my sweet baby’s locks. We love the cars to sit in for the trim, and the big playroom at the back.
Consistent reliable haircut. Always worth the wait. Never feel like the stylist is rushing us out the door just to get a bunch of haircuts in.
Ms Caryn always does a fantastic job on my toddler’s hair. Wish there was a Fort Worth or Arlington location!
great service and great haircut! we got there almot closing time but we were still accomodated. will come back!
we had a great experience here! we made an appointment to our daughter's FIRST hair cut and when we arrived it was a little backed up due to someone being out sick for the day. however, they were quick to get us in (and honoring our appointment) and were super sweet to our daughter making her feel super comfortable (letting her eat all the lollipops!) we will def be back!
Expensive but get what you pay for - which is a place that entertains your kids so they can leave with a solid haircut....and not be scared to do it again next time. I've been twice and both times had zero wait. They have a treasure chest for the kids to grab a toy after they get their hair cut. Incentives like this stretch far with toddlers. Also has an amazing play area that will keep waiting kids engaged in playtime instead of bugging you for your phone. If you want to minimize drama with the little ones, go here.
We love this place! My three year old gets to choose his own vehicle themed chair Which he loves! The hairdressers are quick and helpful and my son always looks adorable. The playroom is great for his little brother to keep busy and they have treats and games and tricks to make the whole experience fun. Definitely a go to place for us!
Very sweet and kind staff willing to work with special needs children! My wife and I love them!
My kids go here to get a haircut.
This place is designed for kids! It has everything a kid would need to sit still long enough for a haircut. The staff was very friendly and great with the kids. This is a perfect location to make a great memory for a child's first haircut.