This is my second time visiting this place. I come with my son, it's a nice bonding time for us. He is three, but all he needs is a little patience. The first time he got a cut here was amazing. This time was a different story. The cosmetologist seemed to be absent minded and not caring in the slightest about being there. She was getting irritated with my son, who was sitting in my lap. He was sitting just about as still as a three year old could. She ended up giving up on my son at the end. I succumbed and said "Well if it's the best we can get, it's ok." Upon further inspection, the haircut it very uneven and just looks like it was done by an artist who has no love for their craft.
My haircut wasn't much different. She had no patience for me either. It's a decent hair cut, that I could have gotten more appropriately from a cost cutters. I, however, did not want a cost cutter haircut. I spent fifty dollars to get me and my son's hair professionally cut with the same caliber of expertise I received on my first visit. That's not what I got though. I am very disappointed and will probably get a cost cutter haircut for cost cutter price next time.
EDIT: This establishment promptly and urgently reached out to me after my review. I will be restoring the rating to five stars. They have an earnest drive to serve the customer and it shows with how they react to situations like this. They have rectified the situation to the best of their abilities. The faulty service of one shouldn't be the rotten apple that ruined the bunch.
Thanks again for the quick response, I really do appreciate it.