Reviews of Expert Touch Men's Salon Barber Shop (Hairdressing)

Eusebio Gavidia

Been coming here on a weekly basis for about a year now, razor shave w/ a hot towel is the move hands down, make sure to ask for Braxton ! Highly recommended.

E. Rosario

Wonderful staff that give great haircuts in a timely manner. Hair care products for sale and additional perks but you have to come inside to see!

Kurt Droste

Nice place, just be aware that there are Playboys mixed in with the magazines. If you have your kids, watch what magazine they grab.

Shawn Hayes

I know in the picture my head is shaved haha but I promise it grew back. So... this Place is usually busy, all females who cut hair, very nice people, friendly and courteous. The reason I give 5 stars is because the girl who cut my, name's Daily, took her time and kept inspecting and going over her work and making every small little adjustment to make my hair perfect. And in the end, I was really happy with my haircut. She didnt rush me so she could to the next person. She took her time and I appreciated it. They also give military discounts. Hopefully she'll be my barber from now on.

chris smith

In a town full of barber shops this is the one I choose to spend my monies

Domenic Paolino

Get my weekly cut like clock work on Friday, and I don’t go every Friday because it’s a bad cut... obviously. Savannah Seymour does an amazing job and has a great bubbly personality!!!

Dakota Woodruff

Absolutely terrible customer service. The two women who were sitting behind the front desk seemed completely disinterested in my questions and seemed to not care about what answer they gave me. Waited there for two hours. When they called names for people to get cuts, they would wait 10 to 20 minutes for people to respond before they finally moved onto the next person. When I finally went up to see where my spot in the line was, I found out that the list I signed didn't even matter. That should have been mentioned beforehand. And their lounge is a joke. A few TV's, some couches, and a free drink would be nice if they actually played something good. Instead I watched whatever movies they had on FX. Instead of watching HTC. Overall this was one of the worst experiences mainly because of the understaffed shop, and the seemingly high lack of interest these ladies had to give about the people who came in their store. Also, whoever started this place had "how it looks" on a higher priority then the actual function of the place. Plus the barbers they higher could do a lot better. A waste of of time and money

Brittany Rodriguez

Savannah cuts my son’s hair, not only does it always look exactly how he likes but she is amazing with him. She talks to him the whole time and he enjoys going to her.

IRandall Ayers

Had to wait close to an hour and a half for not a very good haircut. Put my name on the list and stayed in line got skipped over a few times for regulars.

Klayton Wiggins

I've been to almost every barber shop in Jacksonville and I believe this is the best place to get a haircut. I'm greeted by Gwen every time I come in and just that alone makes me feel welcomed there. I get my haircut from Kat every weekend, because she is fast and laid back. It's a great, professional, friendly environment with a modest wait time.

Kameron Jacobs

Been going to this place for over a year now, and really can't find anywhere else that comes close to quality cuts. Cash only, ATM inside. If you're on your way there, call ahead and get on the list.

Rebecca Sweet

A few things I do not like about this place. 1) they have an electronic sign in system, but only take cash. Terrible. 2) the "ladies" at the front, especially the one with shoulder length dark hair, was extremely rude, stand offish, and unprofessional. She gave me and my husband a snarky look when we came in and when I looked at her she rolled her eyes and talked to her friend. They were all swearing and talking loudly about personal things behind the desk like no one could hear them. I don't care about swearing, but you are at work, act like it. 3) they told us, and so did their "electronic sign in" that the wait was 15 minutes. minutes later we are still here waiting. Overall: this place is unprofessional. They're sitting there talking while a ton of people are waiting. Before they extended, the service was good. Now, they don't care. You can dress up at turd (in this case, extend and renovate), but it's still a turd. We will not be returning.

Anthony Gray

A freaking awesome place to go a hair cut. I have been looking for a new look, for a while I have just buzz cutting my hair. I went here and I asked for like a warhawk and damn they fixed me right up and made me feel awesome. Liz the one who cut my hair is damn good and awesome. Highly highly recommend this place and very highly recommend getting Liz to cut your hair!!!

Jacob Rodriguez

Been going for two years, never gotten a bad haircut even though I'm a chair hopper.

In The Life Of

Great barber! Get there early.

Roy Agredano

Great haircuts!

Drake Beasley

By far the best place in Jacksonville to get a quality haircut and fresh fade. The polices and hours are always up to date and posted readily available at a moments notice. They provide great customer service and overall atmosphere in the shop. I won't get my haircut anywhere else

Joshua King

I have gone twice and had Alex and Savannah cut my hair. They are great at what they do. This is a more adult oriented barber shop, but I have really liked the hair cuts. As well as the free drinks and tv's on. I have found my barber shop for sure!!

Trevor Bastion

In the 3 years I have been here, I have finally found the best military barber in the CL area. Amazing fade, great atmosphere. Went on Saturday and didn't have a wait at all. These ladies know what they're doing!

Kalei Johnson

Got my sons hair cut there. The barber did it exactly like I wanted

A

Worst haircut my boyfriend has ever gotten! His hair is so uneven on top, no fade whatsoever, and didn't trim around the neck well enough. The rude girl attempting to cut his hair barely gave him any attention since she was too busy flirting with her next customer and talking to her coworker more!! His scalp was broken out and he was cut at one spot even from her repeatedly running the razor over the same spot while not even looking at him. Awful service and so unprofessional. Definitely never returning and deterring any of our friends from coming here.

Ryan Slawson

There’s no better place in town to get a real haircut. The staff ensures you aren’t going to make it on terminal Lance Monday morning. Thanks Savannah for hooking your boy up!!

Frank Macharola

Great atmosphere, professional workers, and most importantly professional work.

Frederick Pou

NOP!

Dustin Wuebbles

Use to love going to this place to get my kids hair cut. We went a couple weeks ago at around 8pm which they was open till 10 and they said they was closed. No big deal. My wife takes my kids there on the following Sunday it's a 45 min drive one way and all of a sudden they don't cut kids hair on Sunday. Wish they would have told us about the Sunday deal the week before when we was there. How about posting a sign on the front door. Very disappointed. Call to have manager talk to wife and after a week no call back. Guess it's time to find a new barber shop.

Sara Glover

My boyfriend has been getting his hair cut at Expert Touch for over 6 months and the stylists, namely Jamie, have done a great job! The shop is clean, and the stylists are friendly and professional. I highly recommend Expert Touch!

Zane Funk

Needs to be staffed more

cassandra walker

my husband goes there every week i highly recommend braxton she does a fantastic job and gets you in and out as quick as she can. she is also very quick to offer you the free drinks they give out there she is super great to her clients ☺️

Josh Ensoy

Best fades in Jacksonville. Need a new barber? Ask for Elizabeth. Been with her before when she worked somewhere else and followed her here because of the solid work she does

Danny Fraad

This place is very professional. I'd trust everyone of these ladies to cut my hair, and they all have at least once. Dailee cut my hair today and she fits in perfectly with the team. She can cut hair well and shes very friendly. I've been coming here for a little over a year, and I will definitely continue.

Jermey Johnson

The ladies are awesome. Plus enjoy the free beer

Alexander Olson

I have been getting a haircut weekly from Braxton for the past year. Highly recommend.

Scott Crompton

Can get any hairstyle!

Matthew Olsen

awesome friend staff, sometimes there's a significant wait, but there's TVs and couches to ease your mind

James Golden

Had a GREAT experience, went for the first time today, gonna be my new place to go now. Jamie was very professional, and is great at what she does. Very pleasant.

Olivia Horn

My husband goes here for haircuts every Sunday. Sometimes they're busy and he has to wait but for the most part it's never more than a 15-20 minute wait. Jackie cuts his hair great, and has been his favorite stylist to work with since we moved here. I recommend this to any military personnel needing frequent cuts. They only accept cash, but they do have an ATM handy in case you don't have any. The prices are really good too.

Chris Bailey

Great hair cut. Be careful if you want to go on Sunday night, they are packed. Waiting area is spacious. Staff was friendly, they check you in electronically, but only take cash payment, maybe they will update their system soon.

Kalven Klovas

I'm not from the area and randomly stumbled across this place. Upon walking in, my expectations of a small hole in the wall were greatly exceeded. It's very nice inside with a spacious waiting area. Jackie was fantastic to talk to while receiving a great haircut. I highly recommend visiting this barber shop and look forward to returning when I'm in the area.

Falcon7 Actual

Place is awesome girls are super nice close shave for a great price. Kat is the best, almost fell asleep while she gave me the best shave I had in ages. Recommended with enthusiasm

Jimmer Helin

If there were a 6/5 stars I would give it to them. Excellent environment, funny and friendly staff, and awesome prices for an awesome cut. Will definitely recommend to anyone looking for a haircut, and will most certainly be going back.

Nadia Humphries

Great atmosphere..and great haircuts.

Steve Waller

A little more expensive than the others ($21 cash only) but worth it. The best cut I've had in Jacksonville.

Danielle Nicole

My husband got his hair cut here today and it looks TERRIBLE! The top of his head looks so choppy and uneven. He will not be returning. His friends that were with him also were not pleased with their haircuts as well.

tek

I live in Raleigh, and make the drive to get my cut done here. Every stylist has been on point! From the shampoo and hot towel face massage to the straight edge shave, this place has it all!

Scott Eason

Great cut and shave. Stylist very nice.

Easydoesit

Great place sometimes the wait is long Savannah always gives great cuts and is reliable friendly and outgoing

Matthew Nielsen

First impressions are always important. I had my first haircut done by the owner. I was impressed. She was fun and did a wonderful job. She and her staff are very welcoming and friendly. I'll definitely be coming back.

Brian

I can't speak for other hair stylists, but the owner Jamie is amazing. I always leave with a great cut.

Jeremiah Koop

I went there for the first time and fell in love. I have been in the area for 8 years now and I haven't found a better place to get a hair cut yet. The prices are fair and the staff is awesome. They do an amazing job and you won't leave there unhappy. I would recommend this place to anyone looking to get a salon quality haircut for half the price.

Ryan Ebersole

Pitiful to have 10 people (some had been waiting for 30 minutes or more) in line at the door 5 minutes prior to opening and knowing there is 1 maybe (if it’s a leap year) 2 employees working. The hour long wait times are horrendous which cannot be offset by a free beer when the quality of the cuts are a roll of the dice for who is working. Management needs to address this serious lack in staffing and personnel management. A suggestion would include STAFFING MORE PEOPLE FOR PEAK HOURS! Not to mention forecasting when those peak hours are to ensure your wait times are handled appropriately. People having to arrive at your haircut business 30-45 minutes prior to opening is testimony to mismanagement, not quality of service.

Michael Williams

Great place, great staff, because of a local celebrities advice I took my son there yesterday, and just wanna say (yes) they do a great job on black mens hair check them out.

Bailey Besheer

Best place for military haircuts, hands down.

Joe Cordero

Nice lady's cutting hair

Natalie Seymour

My husband has been coming to Savannah for the past year. Honestly, the best hair cut he’s ever had. Would highly recommend.

Vinh Vo

Disrespectful employees. An employee tried to hold a conversation with me and said, "We're kinda like one of the guys, we joke like guys." She then proceeded to act rude and disrespectful, cursing is apparently the norm at this establishment. After I was done she said, "Don't come back again." Thanks, you don't have to tell me that twice. The employees use the "we act and joke like guys" as an excuse to be disrespectful.

ProRookieX .

Savannah is the best all around!!! She always cuts me up perfectly and is amazingly friendly! She'll make sure that you come out looking Sharp. The other barbers there are funny and friendly. You honestly can't go wrong with any of them but Savannah is my MVP! They have beer, water, and plenty of barbers. You will take longer here than traditional barbers in the area but that's because they take their time and care how you look. If you want a clean hot towel straight razor haircut then I wouldn't go anywhere else!

Kyle Caster

Kat is my usual stylist and she never has done me wrong. Every time I come in for a haircut she knows what I’m getting and is enjoyable to talk to! Best place in Jacksonville to get a cut!

Mercedes Madrie

I took both my boys here this past weekend and we won’t be going back. Both boys had a different girl doing their hair and each of them ended up looking like I got wine drunk and cut their hair in my bathroom.

Country Draw235

Been going there and only there since 2014. Staff are friendly, talented, and make the whole experience enjoyable! Wouldn’t trust any other barber shop or salon in Jacksonville.

sean stitt

All cutters are pretty much milsos, nothing wrong with that, cash only tho there's an ATM there

Joel Silva

I’ve been going to Expert Touch for almost a year now and haven’t gotten a bad cut yet. Braxton hooks it up with a clean fade every time and takes her time to make sure you have the best cut you can get.

Doyle Wayne Wofford

Laura has been my barber for the past 6 months. She has yet to disappoint me. Friendly staff, great service. Would recommend to anyone, also theres free drinks

Danny Negron

Worst haircut I’ve gotten in North Carolina... my grandma with one arm can do a better haircut.

David Morales

I only give four because the wait is so dang long! But that just shows how great a place it is! Great haircuts from most of the barbers. Nicole Jamie and Alex are the best!

Perry Richards

Kat has been cutting my hair for years and have not disappointed me yet. Great atmosphere to be around. It's like a dysfunctional family that you can be open with about anything. Their step-sister, Cinderella, is great too. She sure knows how to clean when she's working lol

Andrea Brisendine

Bad hair cut!! Not worth happy at all

Rhett Slaughter

Great haircut for a good price

Camryn McMullen

Jamie the owner is amazing!!

Tim Martin

I have been going to Expert Touch for nearly two years, I’ve gone to a few other barbershops before and had a few different barbers at Expert Touch. I have had nothing but great experiences with the the barbers there, including the receptionist Gwen. Nicole is my current regular barber, she always gives me an amazing haircut and I have had zero complaints about them. She is an amazing barber and is amazing to talk to and I love going to get my haircut there every week, and will continue to go there for a long time!

Miguel De La Torre

Great atmosphere, great staff, and free beer while you wait. Perfect place!

Julian Ceballos

Get my hair done by Jaime the owner she always has her eyes on what's going on in her shop and her haircuts are always on point.

Matthew Mills

Long wait in line, average cut, pretentious employees

Hazel Prince

Amazing job. Im in love with how my sons hair turned out.!!!

Andy Jensen

best barber around here

Kevin Whetzel

I stopped in on my way to vacation at Topsail Island, unfortunately I didn’t catch the name of the hair dresser I saw. Regardless I got an excellent hair cut from Expert Touch and I would recommend this shop to anyone! Thanks for getting me right for vacation!

Adam Huskey

Great service.

Vinny DeBetta

This is THE place for men's hairstyles! Jamie has an attention to detail and a gentle touch that would be hard to find anywhere else. Come see for yourself!

Heth ned4

The staff gives a horrible first impression. My son and I walked in and 3 staff members were at the counter. 2 were taking payments and one was just standing there. All 3 looked at us but didn't greet us ie... Hi, We'll be right with you, Please have a seat... When the paying customers left all 3 staff members vanished. Nothing was said to us AT ALL. My son and I decided to leave and go somewhere that values all customers. I am giving 3 stars because the haircuts that I saw were done extremely well and I am hoping that the silent treatment was caused by a Saturday evening exhaustion. :-/

Jay _doublecup_lene

My husband comes here every week. Elizabeth does an amazing job with his hair so if you need a barber, ask for her when you come in

Laray Wilson

Great shop!! which also does a proper razor line up at a really decent price!.

Mina Armanyos

expensive military cuts that look bad

Xyer Zues

Love this place this is the only place I get my haircuts I have been coming here for over a year and I get compliments every time I show up to a ball or special event, even on a normal work day.. best price In town for the most superior service.

Christie Wuebbles

Long story short, I was upset about the discrimination from the receptionist during a recent visit. I was promised the manager would return my call and she didn't. After 3 years of being a loyal customer, I guess my money is no longer wanted here.

cory gonzalez

Savannah did an awesome job on my sons hair!! Def suggest getting your hair cut at expert touch!!

Andrew Berg

Very professional, gentle, and the lady did nick me but it didn't hurt and she cleaned it up real nice. And full disclosure I have thick and coarse hair with a few moles. Ask for Kat.

Eric Meadows

The last 2 times I have been here I have gotten much better haircuts than my second haircut. I found a stylist that does a great job. Go see Kat here and she will make sure you receive a great cut. This place is starting to grow on me.

JaB everything

Not a better place in Jacksonville to have your hair cut and styled, period.

Matthew Doss

Only place I can actually get a good haircut in Jacksonville. Ask for Kat, she does an awesome job, takes her time on your hair, and will give you exactly what you ask for! I e gotten a cut here on other time and it wasn’t pleasant, but you can’t go wrong with Kat. Highly recommend!!!

Douglas Hoff

Always an excellent haircut. Very nice to have conversation and a grown up environment. Can be very busy after work. Not a kids environment. Recently renovated and looks great.

James Ralstin

Great haircut great service.

Savanna Church

Very expensive. Very long wait. Mediocre results. It’s not worth the time and frustration when there are other barbers that can do a job better and cheaper.