We've got all the reviews of people like you who purchased the products of Expert Touch Men\'s Salon Barber Shop (Hairdressing) in the state of North Carolina.
At this moment the firm gets a rating of 4.3 stars out of 5 and the rating was based on 131 reviews.
You may have noticed that it reaches an opinions average is quite high, and it is founded on a very large number of reviews, so we may be quite sure that the assessment is quite accurate. If many people have bothered to leave their feddback when they've done well, it works.
You know that we do not usually stop to give scores when these are positive and we usually do it only if we've had a problem or issue...
This Hairdressing is included in the category of Barber shop.
Been coming here on a weekly basis for about a year now, razor shave w/ a hot towel is the move hands down, make sure to ask for Braxton ! Highly recommended.
Wonderful staff that give great haircuts in a timely manner. Hair care products for sale and additional perks but you have to come inside to see!
Nice place, just be aware that there are Playboys mixed in with the magazines. If you have your kids, watch what magazine they grab.
I know in the picture my head is shaved haha but I promise it grew back. So... this Place is usually busy, all females who cut hair, very nice people, friendly and courteous. The reason I give 5 stars is because the girl who cut my, name's Daily, took her time and kept inspecting and going over her work and making every small little adjustment to make my hair perfect. And in the end, I was really happy with my haircut. She didnt rush me so she could to the next person. She took her time and I appreciated it. They also give military discounts. Hopefully she'll be my barber from now on.
In a town full of barber shops this is the one I choose to spend my monies
Get my weekly cut like clock work on Friday, and I don’t go every Friday because it’s a bad cut... obviously. Savannah Seymour does an amazing job and has a great bubbly personality!!!
Absolutely terrible customer service. The two women who were sitting behind the front desk seemed completely disinterested in my questions and seemed to not care about what answer they gave me. Waited there for two hours. When they called names for people to get cuts, they would wait 10 to 20 minutes for people to respond before they finally moved onto the next person. When I finally went up to see where my spot in the line was, I found out that the list I signed didn't even matter. That should have been mentioned beforehand. And their lounge is a joke. A few TV's, some couches, and a free drink would be nice if they actually played something good. Instead I watched whatever movies they had on FX. Instead of watching HTC. Overall this was one of the worst experiences mainly because of the understaffed shop, and the seemingly high lack of interest these ladies had to give about the people who came in their store. Also, whoever started this place had "how it looks" on a higher priority then the actual function of the place. Plus the barbers they higher could do a lot better. A waste of of time and money
Savannah cuts my son’s hair, not only does it always look exactly how he likes but she is amazing with him. She talks to him the whole time and he enjoys going to her.
Had to wait close to an hour and a half for not a very good haircut. Put my name on the list and stayed in line got skipped over a few times for regulars.
I've been to almost every barber shop in Jacksonville and I believe this is the best place to get a haircut. I'm greeted by Gwen every time I come in and just that alone makes me feel welcomed there. I get my haircut from Kat every weekend, because she is fast and laid back. It's a great, professional, friendly environment with a modest wait time.
Been going to this place for over a year now, and really can't find anywhere else that comes close to quality cuts. Cash only, ATM inside. If you're on your way there, call ahead and get on the list.
A few things I do not like about this place. 1) they have an electronic sign in system, but only take cash. Terrible. 2) the "ladies" at the front, especially the one with shoulder length dark hair, was extremely rude, stand offish, and unprofessional. She gave me and my husband a snarky look when we came in and when I looked at her she rolled her eyes and talked to her friend. They were all swearing and talking loudly about personal things behind the desk like no one could hear them. I don't care about swearing, but you are at work, act like it. 3) they told us, and so did their "electronic sign in" that the wait was 15 minutes. minutes later we are still here waiting. Overall: this place is unprofessional. They're sitting there talking while a ton of people are waiting. Before they extended, the service was good. Now, they don't care. You can dress up at turd (in this case, extend and renovate), but it's still a turd. We will not be returning.
A freaking awesome place to go a hair cut. I have been looking for a new look, for a while I have just buzz cutting my hair. I went here and I asked for like a warhawk and damn they fixed me right up and made me feel awesome. Liz the one who cut my hair is damn good and awesome. Highly highly recommend this place and very highly recommend getting Liz to cut your hair!!!
Been going for two years, never gotten a bad haircut even though I'm a chair hopper.
Great barber! Get there early.
By far the best place in Jacksonville to get a quality haircut and fresh fade. The polices and hours are always up to date and posted readily available at a moments notice. They provide great customer service and overall atmosphere in the shop. I won't get my haircut anywhere else
I have gone twice and had Alex and Savannah cut my hair. They are great at what they do. This is a more adult oriented barber shop, but I have really liked the hair cuts. As well as the free drinks and tv's on. I have found my barber shop for sure!!
In the 3 years I have been here, I have finally found the best military barber in the CL area. Amazing fade, great atmosphere. Went on Saturday and didn't have a wait at all. These ladies know what they're doing!
Got my sons hair cut there. The barber did it exactly like I wanted
Worst haircut my boyfriend has ever gotten! His hair is so uneven on top, no fade whatsoever, and didn't trim around the neck well enough. The rude girl attempting to cut his hair barely gave him any attention since she was too busy flirting with her next customer and talking to her coworker more!! His scalp was broken out and he was cut at one spot even from her repeatedly running the razor over the same spot while not even looking at him. Awful service and so unprofessional. Definitely never returning and deterring any of our friends from coming here.
There’s no better place in town to get a real haircut. The staff ensures you aren’t going to make it on terminal Lance Monday morning. Thanks Savannah for hooking your boy up!!
Great atmosphere, professional workers, and most importantly professional work.
Use to love going to this place to get my kids hair cut. We went a couple weeks ago at around 8pm which they was open till 10 and they said they was closed. No big deal. My wife takes my kids there on the following Sunday it's a 45 min drive one way and all of a sudden they don't cut kids hair on Sunday. Wish they would have told us about the Sunday deal the week before when we was there. How about posting a sign on the front door. Very disappointed. Call to have manager talk to wife and after a week no call back. Guess it's time to find a new barber shop.
My boyfriend has been getting his hair cut at Expert Touch for over 6 months and the stylists, namely Jamie, have done a great job! The shop is clean, and the stylists are friendly and professional. I highly recommend Expert Touch!
Needs to be staffed more
my husband goes there every week i highly recommend braxton she does a fantastic job and gets you in and out as quick as she can. she is also very quick to offer you the free drinks they give out there she is super great to her clients ☺️
Best fades in Jacksonville. Need a new barber? Ask for Elizabeth. Been with her before when she worked somewhere else and followed her here because of the solid work she does
This place is very professional. I'd trust everyone of these ladies to cut my hair, and they all have at least once. Dailee cut my hair today and she fits in perfectly with the team. She can cut hair well and shes very friendly. I've been coming here for a little over a year, and I will definitely continue.
The ladies are awesome. Plus enjoy the free beer
I have been getting a haircut weekly from Braxton for the past year. Highly recommend.
Can get any hairstyle!
awesome friend staff, sometimes there's a significant wait, but there's TVs and couches to ease your mind
Had a GREAT experience, went for the first time today, gonna be my new place to go now. Jamie was very professional, and is great at what she does. Very pleasant.
My husband goes here for haircuts every Sunday. Sometimes they're busy and he has to wait but for the most part it's never more than a 15-20 minute wait. Jackie cuts his hair great, and has been his favorite stylist to work with since we moved here. I recommend this to any military personnel needing frequent cuts. They only accept cash, but they do have an ATM handy in case you don't have any. The prices are really good too.
Great hair cut. Be careful if you want to go on Sunday night, they are packed. Waiting area is spacious. Staff was friendly, they check you in electronically, but only take cash payment, maybe they will update their system soon.
I'm not from the area and randomly stumbled across this place. Upon walking in, my expectations of a small hole in the wall were greatly exceeded. It's very nice inside with a spacious waiting area. Jackie was fantastic to talk to while receiving a great haircut. I highly recommend visiting this barber shop and look forward to returning when I'm in the area.
Place is awesome girls are super nice close shave for a great price. Kat is the best, almost fell asleep while she gave me the best shave I had in ages. Recommended with enthusiasm
If there were a 6/5 stars I would give it to them. Excellent environment, funny and friendly staff, and awesome prices for an awesome cut. Will definitely recommend to anyone looking for a haircut, and will most certainly be going back.
Great atmosphere..and great haircuts.
A little more expensive than the others ($21 cash only) but worth it. The best cut I've had in Jacksonville.
My husband got his hair cut here today and it looks TERRIBLE! The top of his head looks so choppy and uneven. He will not be returning. His friends that were with him also were not pleased with their haircuts as well.
I live in Raleigh, and make the drive to get my cut done here. Every stylist has been on point! From the shampoo and hot towel face massage to the straight edge shave, this place has it all!
Great cut and shave. Stylist very nice.
Great place sometimes the wait is long Savannah always gives great cuts and is reliable friendly and outgoing
First impressions are always important. I had my first haircut done by the owner. I was impressed. She was fun and did a wonderful job. She and her staff are very welcoming and friendly. I'll definitely be coming back.
I can't speak for other hair stylists, but the owner Jamie is amazing. I always leave with a great cut.
I went there for the first time and fell in love. I have been in the area for 8 years now and I haven't found a better place to get a hair cut yet. The prices are fair and the staff is awesome. They do an amazing job and you won't leave there unhappy. I would recommend this place to anyone looking to get a salon quality haircut for half the price.
Pitiful to have 10 people (some had been waiting for 30 minutes or more) in line at the door 5 minutes prior to opening and knowing there is 1 maybe (if it’s a leap year) 2 employees working. The hour long wait times are horrendous which cannot be offset by a free beer when the quality of the cuts are a roll of the dice for who is working. Management needs to address this serious lack in staffing and personnel management. A suggestion would include STAFFING MORE PEOPLE FOR PEAK HOURS! Not to mention forecasting when those peak hours are to ensure your wait times are handled appropriately. People having to arrive at your haircut business 30-45 minutes prior to opening is testimony to mismanagement, not quality of service.
Great place, great staff, because of a local celebrities advice I took my son there yesterday, and just wanna say (yes) they do a great job on black mens hair check them out.
Best place for military haircuts, hands down.
Nice lady's cutting hair
My husband has been coming to Savannah for the past year. Honestly, the best hair cut he’s ever had. Would highly recommend.
Disrespectful employees. An employee tried to hold a conversation with me and said, "We're kinda like one of the guys, we joke like guys." She then proceeded to act rude and disrespectful, cursing is apparently the norm at this establishment. After I was done she said, "Don't come back again." Thanks, you don't have to tell me that twice. The employees use the "we act and joke like guys" as an excuse to be disrespectful.
Savannah is the best all around!!! She always cuts me up perfectly and is amazingly friendly! She'll make sure that you come out looking Sharp. The other barbers there are funny and friendly. You honestly can't go wrong with any of them but Savannah is my MVP! They have beer, water, and plenty of barbers. You will take longer here than traditional barbers in the area but that's because they take their time and care how you look. If you want a clean hot towel straight razor haircut then I wouldn't go anywhere else!
Kat is my usual stylist and she never has done me wrong. Every time I come in for a haircut she knows what I’m getting and is enjoyable to talk to! Best place in Jacksonville to get a cut!
I took both my boys here this past weekend and we won’t be going back. Both boys had a different girl doing their hair and each of them ended up looking like I got wine drunk and cut their hair in my bathroom.
Been going there and only there since 2014. Staff are friendly, talented, and make the whole experience enjoyable! Wouldn’t trust any other barber shop or salon in Jacksonville.
All cutters are pretty much milsos, nothing wrong with that, cash only tho there's an ATM there
I’ve been going to Expert Touch for almost a year now and haven’t gotten a bad cut yet. Braxton hooks it up with a clean fade every time and takes her time to make sure you have the best cut you can get.
Laura has been my barber for the past 6 months. She has yet to disappoint me. Friendly staff, great service. Would recommend to anyone, also theres free drinks
Worst haircut I’ve gotten in North Carolina... my grandma with one arm can do a better haircut.
I only give four because the wait is so dang long! But that just shows how great a place it is! Great haircuts from most of the barbers. Nicole Jamie and Alex are the best!
Kat has been cutting my hair for years and have not disappointed me yet. Great atmosphere to be around. It's like a dysfunctional family that you can be open with about anything. Their step-sister, Cinderella, is great too. She sure knows how to clean when she's working lol
Bad hair cut!! Not worth happy at all
Great haircut for a good price
Jamie the owner is amazing!!
I have been going to Expert Touch for nearly two years, I’ve gone to a few other barbershops before and had a few different barbers at Expert Touch. I have had nothing but great experiences with the the barbers there, including the receptionist Gwen. Nicole is my current regular barber, she always gives me an amazing haircut and I have had zero complaints about them. She is an amazing barber and is amazing to talk to and I love going to get my haircut there every week, and will continue to go there for a long time!
Great atmosphere, great staff, and free beer while you wait. Perfect place!
Get my hair done by Jaime the owner she always has her eyes on what's going on in her shop and her haircuts are always on point.
Long wait in line, average cut, pretentious employees
Amazing job. Im in love with how my sons hair turned out.!!!
best barber around here
I stopped in on my way to vacation at Topsail Island, unfortunately I didn’t catch the name of the hair dresser I saw. Regardless I got an excellent hair cut from Expert Touch and I would recommend this shop to anyone! Thanks for getting me right for vacation!
This is THE place for men's hairstyles! Jamie has an attention to detail and a gentle touch that would be hard to find anywhere else. Come see for yourself!
The staff gives a horrible first impression. My son and I walked in and 3 staff members were at the counter. 2 were taking payments and one was just standing there. All 3 looked at us but didn't greet us ie... Hi, We'll be right with you, Please have a seat... When the paying customers left all 3 staff members vanished. Nothing was said to us AT ALL. My son and I decided to leave and go somewhere that values all customers. I am giving 3 stars because the haircuts that I saw were done extremely well and I am hoping that the silent treatment was caused by a Saturday evening exhaustion. :-/
My husband comes here every week. Elizabeth does an amazing job with his hair so if you need a barber, ask for her when you come in
Great shop!! which also does a proper razor line up at a really decent price!.
expensive military cuts that look bad
Love this place this is the only place I get my haircuts I have been coming here for over a year and I get compliments every time I show up to a ball or special event, even on a normal work day.. best price In town for the most superior service.
Long story short, I was upset about the discrimination from the receptionist during a recent visit. I was promised the manager would return my call and she didn't. After 3 years of being a loyal customer, I guess my money is no longer wanted here.
Savannah did an awesome job on my sons hair!! Def suggest getting your hair cut at expert touch!!
Very professional, gentle, and the lady did nick me but it didn't hurt and she cleaned it up real nice. And full disclosure I have thick and coarse hair with a few moles. Ask for Kat.
The last 2 times I have been here I have gotten much better haircuts than my second haircut. I found a stylist that does a great job. Go see Kat here and she will make sure you receive a great cut. This place is starting to grow on me.
Not a better place in Jacksonville to have your hair cut and styled, period.
Only place I can actually get a good haircut in Jacksonville. Ask for Kat, she does an awesome job, takes her time on your hair, and will give you exactly what you ask for! I e gotten a cut here on other time and it wasn’t pleasant, but you can’t go wrong with Kat. Highly recommend!!!
Always an excellent haircut. Very nice to have conversation and a grown up environment. Can be very busy after work. Not a kids environment. Recently renovated and looks great.
Great haircut great service.
Very expensive. Very long wait. Mediocre results. It’s not worth the time and frustration when there are other barbers that can do a job better and cheaper.