Reviews of Tomoko Shima Hair Salon Downtown (Hairdressing)

Z A

The service was great and the prices very reasonable. They welcome walk-ins!

Minh Tran

I've been to Tomoko a few times. I usually get Tikka and love her. So happy to have found my go-to salon. They are always accommodating with scheduling. Highly recommended.

Namita Bhandare

I booked an appointment on the phone for a hair colour touch-up and was told a blowout would be an additional charge, which is standard practice. I said I didn't want a blowout and just needed a simple dry. I was then told that in that case I would have to dry my hair myself (certainly not standard practice), and, then, the shocking part -- I was told that it was standard to leave a 20% tip. I found that bit of gratuitous information really offensive -- I speak with an accent -- and just a bit racist. I cancelled that appointment and will not be going back.

Sharon Man

Grace was great. The hair wash was very relaxing, and she was meticulous about cutting my very thick hair. She also gave very helpful tips on maintaining my hairstyle.

Vanessa Tenembaum

I scheduled a Japanese straightening. I had a 25 minute conversation with the young lady who was doing my hair and answered all her questions over the phone to be sure we were set to start. A consultation over the phone as she stated! A specific question she asked was - "do I color my hair?" "I do" I replied. She only said - you can't color your hair two weeks before and two weeks prior to the straightening! No problem as this was standard and I have gotten this treatment many times before! I showed up for my appointment - and she saw my hair and said - "you have highlights? - I won't do your hair!" Apparently since I didn't answer specifically enough over the phone to her - she refused to do my hair when I arrived. She took an aggressive stand and all she offered was to speak to her manager! We had such a long conversation over the phone and being that she is the expert - this question should have been asked prior - don't you think? I spent money to go downtown and she was not even apologetic about her mistake. I guess my mistake though - I was calling another Tomoko Hair Salon in the city and accidentally got this place! If you are like me - don't make mistake and call wrong salon and get sucked into doing your hair at this salon! Go with the professionals.

Katherine Chan

I've been coming here for a little less than 2 years now. It's a little underground sanctuary on 14th street. The woman haircuts are reasonably priced for the area at $45-55. They set me up initially with Grace and I've been with her since. She did wonders with my flat Asian hair and every time I go back for a cut, even a bang trim, it looks great. The staff is nice and always provides you a tea or water beverage choice when you arrive. Also, the online booking system works so well and makes entire experience even more seamless.

Sarah Sayavong

I've been coming here for over a year now, seeing stylist Grace Rotondi. I highly recommend Grace, as she's sweet and great at cutting and styling hair. I tend to go for a more feminine look with lots of layers, and she does exactly what I want. My hair is thick, coarse, and Asian, so bad cuts will show. Please believe me when I say this place is A+++! For this level, I've paid a lot more. Thank goodness I don't have to anymore, now that I'm sticking with Grace at Tomoko Shima Downtown!

Emily Chu

Grace is lovely and is advertised as a "long hair specialist". She is very service oriented and wants to learn as much as possible about you so that she can give you something that works for your lifestyle. After the cut, she also gives you practical tips on how to style it yourself at home. There was absolutely no pushiness in getting additional services or purchasing products - just lots of sincerity and friendliness! Some pretty amazing email promotions are offered for those who sign up for their newsletter.

Scarlett Osorio

Tiffany gave me a great haircut! The Lifebooker deal worked out great.

Kornela Saladyga

Grace cut my hair she did amazing job soooooo happy thank you very much see you soon ❤️

Selena Ma

Sally is professional and warm and cut my long usually unmanageable hair quickly and precisely. My hair hasn't looked this nice in years! And the head spa treatment is not to be missed! Totally relaxing and blissful experience.

Kat Finnigan

super relaxing hair wash and my hair dresser was so nice! Loved my hair afterward

Ardan Arac

Walked in here and had a great service.

Saori Andrea

Great salon. I'm picky with Japanese hairstylists and have been very happy with my haircut and perm by York. Prices are fantastic with great care and service

Maya Gorokhova

Absolutely great! Perfect customer service! They are not just washing your hair but also doing a scalp massage. Tika was wonderful, did a great haircut! I will be back for sure!

Jimmy Groh

Tiffany was amazing! She did exactly what I asked with my highlights and they look great.

Lenny Li

Great service haircuts!

J AdeS

I have been going to Tomoko for my hair needs ever since she opened her salon downtown a few years ago. She is a talented hairstylist and I recommend her without reservation. She listens to her clients needs and is meticulous in her work. Her salon is organized and works efficiently so you don't waste a lot of time hanging around. The downtown salon is very convenient to get to -- just about every train on the west side stops on 14th street at one or the other end of her block. Even from the east side, it is just a brisk walk from Union Sq. Tomoko rocks!

Santos Eskew

I love the way Shima cut my hair. It is so hard to find someone who knows how to cut my fine, blonde hair, but he did such a beautiful job! Such a reasonable price too. Would definitely recommend :)

Mary Caplan

Tiki gave me a great haircut. The whole salon was service oriented and professional. Making a second appointment now to return.

Linda Newman

extremely knowledgeable people with willing to always learn more about the hair and all. you wont be disapointed with their services. very friendly and upbeat place to enjoy getting your hair done, with people that know their jobs, go

Ariel Levy

Been going to Tomoko for my hair needs ever since she opened her salon downtown a few years ago. She is a talented hairstylist and I recommend her without reservation. She listens to her clients needs and is meticulous in her work. Her salon is organized and works efficiently so you don't waste a lot of time hanging around. The downtown salon is very convenient to get to -- just about every train on the west side stops on 14th street at one or the other end of her block. Even from the east side, it is just a brisk walk from Union Sq. Tomoko rocks!

Mohibul Islam

Good

Maria R.

Grace did a fantastic job on my hair! She cut about 9" off and was very meticulous about the cutting and styling.

Tova Gold

Amazing place! They fit me in so quickly. Grace is the best!

Barry Brewer

I stopped by Tomoko Shima hair salon when I had some time to kill. I went in to check it out, and the place looked great. I thought, "I need a hair cut" and Tomoko was so nice I figured why not? Honestly, it's the best hair cut I have ever gotten. Tomoko is a super talented hair stylist, because lemme tell you, my hair requires real talent to make look like anything, and she did a great job.

B. Kim Taylor

I stopped in the downtown location on a whim because the price was so reasonable. Sally cut my hair, and it's the best cut I've ever had -- pure precision! It's also ideal for my face shape. I'm definitely going back.