They saved my hair. And in a gorgeous salon.
I moved to NY recently, and the pipes, water and stress absolutely ruined my hair almost overnight. I had never felt worse about my appearance when I walked into the salon - I truly had never seen my hair so lifeless. I didn't think the transformation they gave me was really possible. I was hesitant to try a new place in fear they would just do what they wanted to, and was about to just fly back to Austin to my regular stylist, but the staff here made me feel incredibly at ease that they could somehow make my stressed hair better. I had a triple whammy to work with -- thinning hair, new water and environment, and the blonde highlights were way too many colors. Before just diving in and doing what they know they can, both the colorist and the owner patiently explained everything I could do at home to make the moving adjustment (water filters, etc.) The colorist, Lisa, talked with me for 20 minutes before touching my hair. She then did a process I'd never tried, and took me three shades blonder than I was thinking would ever work - and it did. She took the time to do a much lengthier process (and no, it wasn't a dime more expensive than what I was paying for in Texas) which showed she cares about her work. I loved the result -- it is much better for my natural growth now coming in. The owner of the salon, Davide, gave me a fantastic hair cut as well. Nice people, quality work, gorgeous salon. I'll return.