After researching this stylist on her website, I was eager to give her a shot! Unfortunately, shortly after arriving for the appointment, I began to be disappointed. The first downfall I encountered was that she completely overbooked herself. I was scheduled for a silk press at 4:30 and didn't leave until 8:30ish. Now, if you don't know, Sonia requires the client to come by for a consultation prior to scheduling the appointment. So she knew exactly what she was getting ready to encounter prior to the appointment. However, she was still overbooked and constantly had me to get out of the chair and wait on others to get done while I sat and waited. Which, honestly, I wouldn't mind doing if the atmosphere was pleasant. Unfortunately, she made the atmosphere horrible with her attitude. She treated her assistant like complete crap and she complained about my hair the entire time she was doing it. (YES, she has an assistant and it still took 4 hours to do my hair.) She kept asking why did I go natural and that I should get a relaxer. (Not once did she try to get to know me or why I chose to go natural. She never tried to educate me on how to care for my natural hair. She just constantly bashed my hair.)Unfortunately, I didn't catch on to this at the consultation or I would have never made the appointment. ON TOP OF ALL OF THAT, she damaged my hair. At the time of my appointment, I had been natural 3 years. I have had several silk presses by multiple people but none of them had vacancies for the time frame that I needed. She was my last resort and I surely did pay for it (literally & figuratively). My appointment was on November 4, 2016. It is in now March 2, 2017 and my hair is still damaged. Meaning, part of it did not convert back to its natural state. She claimed to be such a professional and so good with natural or relaxed hair but based off of my personal experience, I would not recommend ANY natural to go to her. I am highly upset with what happened. I mean everything from the customer service, price, and service was nothing short of disappointing. If I could give negative stars I would have. The experience I had was just that bad.
(The only reason I waited so long to leave a review is because I wanted to see exactly how long my hair would take to convert but it's seriously damaged. Being that it's been this long should tell any natural to RUNNNNN away from this shop!)