This was by far the WORST salon experience I have ever encountered!
I went in for a trim, I wanted to cut off about an inch. I explicitly explained to the stylist, GIANNI that I only wanted a TRIM; I showed him on my hair Exactly how much I wanted him to cut off, while telling him Multiple times I want to keep my hair the same length and I only wanted to trim it. I did notice as I was explaining to him what I wanted, his body language was as though I was insulting him. I tried to brush it off and just thought maybe that is just his "personality."
This experience took a horrific turn for the worst when GIANNI began to cut 4 INCH pieces of hair off of the back section of my hair!!! I was MORTIFIED!!!
All GIANNI said was "it will be fine, it will still be long" I was completely appalled that he said that, to make the situation worse, he sat there with a smug attitude acting as though I was saying something wrong.
I immediately took off the cape & was going to leave the salon with wet hair, but I was convinced to have my hair dried, Not by GIANNI! I sat there as my hair was dried and looked into the mirror; my eyes were red, filling with tears over this entire horrifying situation.
I have long hair and I wanted to keep my length, I thoroughly and clearly explained what I wanted, there was absolutely no reason this should have ever happened. It is not GIANNI's choice to decide how much he wants to cut off of my hair.