Buyer beware!!!!
I visited this salon after making an appointment with the owner Maritza, to have my hair colored (Balayage). The salon is very nice with modern decor. Parking is available but at a charge of $3/hour.
Warning!!!! Everything regarding a hair appointment is a la carte. The Balayage hair coloring is $175, but you must pay $50 for blow drying and $25 toner. These extra prices (toner and blow drying) are not on their website or on their brochure. I was told of these charges as I sat in the chair for the appointment. Total bait and switch!
I was willing to give the stylist a chance to impress me, since the prices I was being charged, indicated a special experience. I brought in multiple photos for the hair color I wanted. The final result was not even close! A Balayage treatment should have resulted in a range of highlists with a pattern of lighter color toward the ends. I ended up with my same hair color and just random streaks of colors in patches.
I told Maritza that I did not like the result. Everyone in the shop heard me and knew that I was displeased.She said it would get better with washing a few times. I again reiterated that the resul was terrible. She tried to convince me that it looked fine, despite not being anything close to the pictures I brought in. Then Maritza proceeded to say, it was because my original hair color was dark brown and that if I came back for 2-3 more colorings, she should be able to get the right look.
Wow! Are you kidding me? She expected me to pay $250 for 2 or 3 more appointments before she "might" be able to get it right.. She did not even, offer to fix it at a future or comp the screw up that just happended. She gave me a 10% discount card on a future appointment. Then she showed me to the cash register and her receptionist charge me $250. Then, he had the nerve to ask if I was leaving a tip. What a joke!
Sometimes people make mistakes, but a professional owns up to their mistakes and tries to do the right thing make it right for their customers. I would not recommend this salon at all!