Reviews of Xhale Salon ~ Spa (Hairdressing)

140 N Fourth St, Louisville, KY 40202 Located in: The Galt House Hotel, Trademark Collection by Wyndham

Average Rating:


We offer you the opinions of real people like you who have information of the services of Xhale Salon ~ Spa (Hairdressing) in the state of Kentucky.

Now the firm has a rating of 4.1 stars out of 5 and the rating was based on 78 reviews.

You must have seen that it reaches an reviews average is very high, and it's founded on a high number of scores, so we can think that the assessment is quite accurate. If there are many people who bothered to evaluate when they are satisfied with the service, is that it works.

You know that we do not usually bother to place scores when they are positive and we usually do it only if we have had a problem or issue...

This Hairdressing belongs to the category of Beauty salon.

Where is Xhale Salon ~ Spa?

REVIEWS OF Xhale Salon ~ Spa IN Kentucky

Autumn Ellis

Shaniqua Campbell

Had a bad shoulder from work and couldn't lift it without pain. They worked it right out. I left feeling so rejuvenated. Will definitely be going again. Highly recommend, ask for Kountiss

Nathan Julien

The massage was rushed and the worst $470 I’ve ever spent. I don’t really don’t what else to say about it. Words don’t describe the dissatisfaction I feel. Rub against door frame for something better.

Sara MacKenzie


It was GOOD trying something different but was worst experience EVER and they were rude in the most nice way. So my 275.00 was wanted able she also apologized for not bring able to do the full service...but cone back..

Megan Shook

Rachel Hamrick

I HATE to say this because the people were soooo nice... But that was hands down the worst AND most expensive manicure I have ever had! Immediatly took the polish off as soon as I got back to the hotel. Unfortunately, would not recommend.

Vanessa Rodriguez

I paid $55 for a gel manicure that I need to redo. Please do not do your nails here. The only reason I did not redo them while there is 1) I did not trust Darcy (that’s her name... please do not get your nails done with her) to redo my nails considering how horrible they came out. If she would redo them, what would change? 2) had to catch a flight. My unhappiness was expressed and they still made me pay for my nails. I have no words do to express how I feel about paying for something that was not done correctly. They look horrible. Seriously, absolutely horrible. Now I need to have these not done correctly nails until tomorrow so I can repay for them to get done correctly. Again, please do not do your nails there. This is unacceptable. The point of doing my nails while out of town is because I do not have time to do them once home. Now, I need to miss work tomorrow to get them done. Very disappointed. Please do not do your nails here.

Beau Wolfe

Got us in with day of notice for couples massage. Couldn't get in anywhere else. Great clean place. Great massage!

Nicole Podach

The staff was nice, but not knowledgeable about pedicure services. Tools used for pedicures were the same things I use at home. The staff member that did my pedicure used the file that flips out from the clippers to dig around the cuticles of my toes. She also cut the skin underneath my big toe which is now sore. Was even more disappointed when I discovered the next morning I no longer even had polish on one of my toes due to it peeling off sometime during the night. If you are going to offer salon services in an upscale hotel the staff should be educated on high end service techniques to match the price. Highly disappointed.

Emily Alayne Davis

Came in wanting a dark brown with caramel balayage and Samira was very attentive and gave her recommendations for the details of my wishes. I’m in love with the outcome!! Beautiful color and shade!

Marisol Jimenez

Had a wonderful massage with Mercedes... so relaxing in the middle of a busy day.

Tonya M Trussell

Donnie Wagner

It felt very rushed!! Not worth the high prices

steve smirnes

Love love love the bourbon pedicure!

Jen Taylor Scheetz

Patricia Hill

Constance A. Dunn

Great service and convenient location close to work.

Brian M

I treated my wife to Xhale. The ladies were nice, courteous and was very informative of the packages available. My wife was thoroughly pleased with the service.

Kimberly Anderson

Very relaxing massage and friendly staff!

Katy Polnaszek

Definitely recommend! Xhale did my hair and makeup for my wedding day. They also did the hair and make up for six bridesmaids, my mom, and my mother in law - and the hair for my flower girl. They were awesome. I was so concerned leading up to the wedding that with all those ladies, we were going to end up being late. Tiffany worked with me before the wedding to come up with a schedule and reassured me that the schedule gave plenty of time. The day of the wedding, everything was clockwork. They kept to the schedule and we were all looking beautiful and had plenty of time. They were great and did so much to make my day stress free!

A'Queen Coleman

When Booking, book with Shanta She is the best at what she does. She gives the best massages when doing a pedicure and or manicure. Her spirit is the sweetest and her smile will brighten up your day. Don't forget....Shanta

Michelle Ritchie

Went everyday I was there. Facial and body treatment was amazing!!

Heather Anderson

I was in town for a wedding reception and found the salon on google. It was within easy walking distance of where I was staying. Due to heat & humidity, I made a last minute appointment and they were able to get me in for an updo. Sara did a wonderful job. I did not provide her with any pictures, but we discussed what I was looking for and she exceeded my expectations. Got lots of compliments at the reception. Thanks Sara!

Jacqueline Keleher

My daughter and I were looking for a pedicure place in Louisville when I thought about here. So glad we came. Great service! Will be back.

Alice Moulton

Simply amazing! Best hair cut and experience Ive ever had!

Melanie Crisp

Love it there! Everyone is so friendly and the atmosphere is so relaxing

Meagan Hill

I colored my hair for the first time in my life here and it was outstanding, Jesse figured out exactly what I wanted. Friendly and accomodating, I wouldn't go anywhere else

doug ford

All around great salon my girlfriend loves it here. Massages were perfect great management an staff all around A+

Autumn Whitaker

Not good...spray tan is very splotchy...and was told after my spray tan that they were sorry for the rush job...smh..

Susie Miller

As you walk into the spa salon it will relax and take away the stress from your busy work week. The staff are wonderful, kind, and very knowledgeable. Tiffany took excellent care of me and my hair and I will be returning for all of my spa and salon needs. They also carry the Me Care bourbon infused body line. I have personally used all of their products and they are wonderful. Your skin feels soft and glows.

Jordan Glover

Great experience! The staff are very attentive, friendly, and welcoming. Such a calm and relaxing atmosphere...just what I needed!

Valerie R

Kate Berliner

Samira was fantastic. Great sense of style, listened well to the tales of my hair drama...could not recommend her enough.

Angel Moore

My first time at the spa and having a massage. It was beyond amazing. A very peaceful place and everyone was so helpful. I look forward to returning.

BB Studios

This experience was amazing. Me and my mom came to get massages together and I got my eyebrows waxed as well. Both services were amazing! I highly recommend this spa, not only with amazing services but filled with great people and great hospitality. I’ll definitely be back.

Christian Saxon

Awesome place. The girl at the front desk and Kayla were amazing. I'll be back!

LeAnne Spalding

Beautiful experience the people are so welcoming and the Salon itself has was a must see! My Husband and I enjoyed a couples massage with the romance package. The music was soothing and put both of us in the mood of romance, the entire experience was so relaxing, I also received a facial and a blow out to die for which last me about a week using the Kevin Murphy products on my kind of hair! This whole experience was a blessing for us and rekindled a few old flames

Jerri Walker

Love my time here I got my make up done by Ms tameka Elliot she awesome

Emily Higuchi

Xhale isn't a BAD place to go but it's definitely OVERPRICED for their basic services. After the pedicure, my feet and calves broke out into red hives and itchy skin. I'm not sure what they used on my feet and legs but with a little help from Benadryl, my skin was back to normal. The edges of my nails were not smoothed over and frayed my clothing later that evening.

Paula Nuzzi

Me and my daughters enjoyed our spa treatment, though it is very pricey. My daughter received a hot stone massage and was burned across her back. We are treating her burns, 3 days later because they are quite painful. We did return to the spa immediately after and was told it was normal....I'm not sure burning her back is "normal". I would stay away from the hot stone massages. My other daughter and my self enjoyed our Swedish messages and experienced no issues. We will however not return, for the price, glassware instead of small plastic cups, offer robes, have pedicure shoes available, etc would have been nice...if you charge up-scale prices guests should expect up-scale accommodations.

Megan Yoder

The women were very nice but the couples massage left a lot to be desired. It’s hard to leave a negative review, but we were disappointed. I’m from the beauty industry and know what a well trained therapist feels like. I wonder if they were newly licensed or maybe they don’t have to be. We talked about it the rest of the day, just how off the flow was and the constant coughing of my massage therapist (not sure if she was sick or what), we definitely didn’t feel like we got what we paid for. This is the first negative review I’ve left, but know we depend on one another to spend our time and money wisely. So felt we needed to! ***Tiffany, the manager, contacted me and took all of my concerns to heart. She validated the issues we had, and also gave me insight into all the coughing (glad to know we do not need airborne

Doug Snyder

nice place

Carla Waddell

Amazing!!! Mercedes was very knowledgeable & friendly. Best massage I've had in 20 years of getting massages

Anthony Richardson

Couples massage was amazing. Great service. Friendly staff.

Susan Kilhefner

I decided last minute while on a weekend trip to go chop my hair since the hotel had a salon. BEST DECISION EVER! I had read great reviews about Samira so had booked an appt w her and she did not disappoint. The salon is very relaxing and Samira took the time to ask questions and listen to what I wanted, didn’t want, how much effort I put into doing my hair etc. I could not be happier with the result, and along the way had a delightful chat. So thankful this Thanksgiving for Samira and Xhale Salon.

Robin Gagel

I had the best massage today! The place was wonderful. Friendly staff and they took great care of me!

Katelyn Wilks

Xhale was a great place for a couples massage. We booked last minute and they were very accommodating. We would definitely repeat the service!

Scott Payne

Erika Isabella

Sara Stearns

I was a new customer at the salon. Crystal cut my hair exactly as requested. She was attentive to my needs, kind, and patient, which was evident in her results and customer service. The salon was beautiful and I will be time i will add on a massage. Thank You!

Rhonda Evans-Wright

N. Robinson

Unfortunately, despite a very kind nail manicurist, the results were the worst I've ever experienced and one of the most expensive. Additionally, despite getting a regular manicure, the color has completely changed color the past two days (to a very unpleasant brown). No UV exposure, nothing I can think of, just wrong use of a top coat and since the coverage is uneven, on the sides there is still clear pink. On way my home and look forward to removing it and am bummed I wasted money.

Brandon Happel

Excellent staff with amazing attention to detail. Best salon and spa in town. You MUST try the locally made bourbon "Me Care" products.

Shannon Raney

My fiance and I recently purchased a couples massage to go along with our stay at the Galt House. We paid $130 for what was supposed to be a 30-minute massage. After only 12 minutes our massage was over!! We asked for a refund for the money that we did not get the service for, while still paying for the service that we kid get. We should have only paid $52 for the 12 minutes that we did get. The ended up issuing a refund of only $35. As far as I'm concerned they stole money from us. Even after speaking with the owner she approved the $35 refund. If you do decide to go to the salon please make sure to set your own timer because they will rip you off.

paula andrea duque serna

Richard Thwing

Jason Duff

I took my daughter there get hair done and was suppose be ultra light blonde and it looks grey daughter cried 200.00 hair cut n die n not happy the lady owned place was very rude and did not want refund her money and all she refunded was 60.00 and was totally rude about it ...i have been to this salon several times and never had issue untill now n way they treated my child was uncalled for and rude she cried n didnt even want go school because of her hair looked grey

Courtney Keels

Today I had a pedicure, massage, and facial. All of them were wonderful and the staff was so kind. I would definitely recommend It to anyone.

Taiwana D

Went for waxing services & even though the technician was nice she did not complete the job! I had to make another appointment to get it done because she did a very poor job. Will NEVER go back because if I am paying for these services, shouldn't they at least be done correctly? They need a new technician who isn't afraid of waxing to make her clients silky smooth.

Whitney Greer

Grossly overpriced. We booked a couples massage at their in-house spa and even though I felt the price asked at confirmation ($170) was high, it was a special occasion so I booked it anyway. Wow, what a mistake. - They played a nursery rhyme playlist the whole time - like Row Your Boat and Mary Had A Little Lamb (ironically we were on our first trip AWAY from our baby - haha) - The lights were on fully bright because they couldn't figure out how to dim them (they flipped them on and off multiple times during our massage, which was super distracting) - They forgot to massage the left side of my husband's body - The chin bar was pressed painfully against my lips the whole time and I kept having to hold my head up away from it - One of the massage therapists was sick and hacked and coughed through the whole thing When it was over, my husband and I both agreed that we almost got up in the middle of the massage to leave because it was so awful, but neither of us wanted to disappoint the other. Then at checkout they charged us TWICE what our reservation confirmation stated and refused to honor the original price asked at booking (although they did bring our bill down considerably, to their credit). They said that because we booked through the hotel website, it had displayed the wrong amount...and somehow that was our fault so they couldn't honor it. This massage wasn't even worth HALF of what they charge. We left without tipping (because who could AFFORD it??) and felt so cheated. It was definitely the low point of our trip.

Brian Hawkins

((Update: Manager called, was apologetic, and we were able to sort things out. Good to see they took this initiative.)) Ever had a one-handed massage? Rushed, zero pressure, and spent most of the time just rubbing oil on me with one hand. Was she texting with the other? We went in for a couples hot stone massage. After arriving about twenty minutes early, the desk staff was friendly, checked us in, and offered a glass of wine while we waited. The therapist came out a few minutes after our scheduled start time to take us back, but then realized it was a hot stone and she hadn't prepared the stones. They asked us to sit back down and hurriedly got a tray of stones to put in the room. About five minutes past start time, she rushed us back to the room and without more than a couple words left the room with: "Well, we are starting late so let's get to it." Ten minutes later, the two therapists came back into the room to begin the massage. There was no discussion about what we wanted or how much pressure, places to focus on. Everything was just very rushed. With the lights on full brightness, they began the hot stone massages... with lukewarm stones. We both added on the bourbon foot scrub and I added on a scalp treatment. When it came time for the scalp treatment, she opened the bottle and dumped a giant glob of cold tea tree liquid on the back of my head. Throughout the massage, both therapists used so little pressure that it felt like they were just rubbing oil on us. My therapist used only one hand through most of the treatment. Our massage began 15 minutes late and ended 10 minutes early. Not only did we not get a good massage (not even mediocre), we didn't even get 65 minutes out of a 90 minute treatment. As the therapist left the room at the end, she left the scalp treatment on my head with no instructions of what to do to rinse it out. I had to request that they rinse it so we could go on to dinner. What a mess. We have both had many, many massages throughout our lives. As soon as the therapists left, we looked at each other and said: "That was the absolute WORST massage ever." Then we got the bill: $470. For what? We won't be back and you shouldn't go. I left there wondering what the hell just happened...

Matt Anderson

I am a local and I unfortunately couldn't get into my normal esthetican. Xhale salon had an opening and I took it. Located in the Galt house it was easy to find and I was greeted promptly and graciously at the reception counter. Kayla, was kind and very professional, she made me feel comfortable in meeting a new estetican. Prices are reasonable with a 20% gratuity. I will be back again.

Craig Blocker

Had a great experience getting my beard trimmed and my haircut by Lorie. She did a fantastic job. The salon is very clean and has a refreshing atmosphere. I will definitely be returning for future cuts.

Kimberly Garcia

Fantastic! The bourbon pedicure was so refreshing and left my skin smelling heavenly.

Caitlin Booker

I love Xhale. It is such a beautiful salon and spa and everyone is so friendly and nice. Aja is amazing; her massages are the best I've ever had.

Crystal Shirley

This salon is just amazing. I received a Brazilian wax from Caitlyn. She was very professional and knowledgable. She made me feel completely comfortable especially for it being my first. The Salon and spa are extremely clean. The products that were recommended to me were perfect and addressed every issue I expressed to her, I believe she truly customized my experience. Xhale is your one stop solution to all your body, hair and skin desires. The staff go above and beyond to accommodate your needs. I would defiantly return to this salon and you should too.

Andrew Conlisk

DeeLo J

I will not go back there again for a manicure or pedicure. They were expensive and the service was less than the basic one I get at the Walmart salon. I was charged $10 to remove the shellac yet not told about that when I booked the appointment. The conversation was good, but my nails did not get soaked nor any type of massage. There was a slightly gritty liquid put on my feet(not above my ankle.) It was never massaged in but quickly rinsed off. They don't have the massage chairs so I sat on a shared, cushion bench. My manicure severely chipped within 3 days. The body massage was good, but they don't provide robes and did not have any aromatics. My husband gave this to me for a special gift. This was not 'special' unfortunately.

Emily Campbell

Me and my hubby loved our 30 min couples massage! When they realized we had a lot of knots in our back they asked us if we wanted them to spend more time on them! They never took their hands off of us when needing to get lotion. The entire 30 was spent pampering us! Will for sure go here again.

Harim Kwon

Malik Darweesh

Reneasha G

This place is amazing, great manicures, pedicures, and facials. Not to mention the facility, is very beautiful! It looks like it something I would see in NY or somewhere in a magazine! They are a full service Salon. They do not only treat you like a valuable customer, but they treat you like family. It is a relaxing place to get away from the stress of work or to get pampered. If your looking for a great full service salon and spa with a great convenient downtown location, come right to Xhale Salon & Spa.

wendy marie

Very overpriced. Got the couples massage. Fake rose pedals made it feel cheap. Overpriced because of the location. Good massage but won't be back.

Terri Ross

Great experience! Love the fact that all the services I selected we're in the same room. I did not have to shuffle in and out of waiting lounges in a robe and slippers.

Carol Hendricks

My daughter and I had massages yesterday by Meghan. She gave me a wonderful relaxing Swedish massage and my daughter a deep tissue massage. Both of us loved every minute of it. We were lucky enough to get in the same day we asked about it. I was also able to get a terrific hair cut and conditioning treatment by Sarah. She did a great job and was so wonderful to work with. Thank you to Xhale for being so accomodating and helpful!

Liz Stuart

We were lucky enough to have spent the better part of the day at the salon getting pampered. I had a massage, facial, manicure and pedicure. The whole experience was amazing. The ladies in the spa were friendly and went above and beyond to make our experience fabulous. I would recommend them to anyone looking for a full service spa/salon in the Kouisville, KY area.

Laura Mattingly

Elizabeth was my stylist. Great haircut, friendly service, left feeling great. It was a bit on the pricey side but worth it!

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Xhale Salon ~ Spa en Kentucky
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