Reviews of Frank Gironda Salon & Spa (Hairdressing)

Lindsay Tarrant

Clarissa is just the Best!

Jennifer Cosme

Wonderful experience with Madison my stylist. Super sweet girl with a great talent. Happy I found this place. Everyone was nice and efficient. I will definitely be back!

Julia Wierzbowska

I had a terrible experience and walked out very unhappy with my hair. I got a stylist who bearly knew anything about styling hair so he needed help from another one of the workers. I showed a photo of my hair that I had a few days before which was simple loose waves that I wanted again for homecoming. I got frizzy looking curls. When asked how it looks I said "it looks curly and slightly frizzy" and in response was told that "I don't have to be rude" for telling my opinion. I got switched to another stylist who then just curled my hair on a wand which ended up looking like something I could've easily done at home. At the end, they saw I was very upset leaving with it and was still asked to pay full price. Never coming back here again and would absolutely not recommend this to anyone.

Susan De Biasio

If I could give 0 stars I would. Make sure when you make your appointment that they note which salon your appointment is at. There are two Naperville locations. I accidentally ended up at the wrong one, about 15 mins prior to scheduled appointment and was told I needed to head to the 95th street location (that I didn’t even know existed). I asked the kind receptionist at the 75th street salon to please call the other location and let them know I was on my way. While at the stop light across from the 95th street salon, I get a call from the receptionist asking how long I’d be, I said another minute or two. Once I walked in, after having a very stressful drive from the two locations (time of day and traffic didn’t help), I was asked for my name, given water and then ignored for about 5-7 mins. Then I see a blonde walk up to the receptionist and start whispering about something and I hear the receptionist say a few times “she’s right here, she’s right behind you” and then the blonde didn’t even acknowledge me and walked away. I was then told my apt would have to be rescheduled because Ella was too busy. (I guess that was the blondes name). I understand working in the service industry now schedules work, and would have been fine rescheduling at that location, however I was spoke to so rudely and without any tact that I refuse to go back.

Jennifer Alcedo

Christina is the best!

Kristen Dumke

Christine is awesome! Very friendly, knowledge. My haircut is spot on. Can't wait to go back got summer highlights.

Brenda Melone

Great for hair, nails and spa treatments!

Kristina Scholtz

Have been going here for years. Love this place! Everyone is so friendly and they know what they're doing. Highly recommend!!

Ashley P.

I was so excited to try a new place for nails! I grew up in Naperville, yet never had tried Frank Gironda. My friends gave me a gift certificate for my birthday, and I held onto it until a special time to use it! My experience at Frank Gironda fell so far behind every other place I've gotten my nails done. There wasn't a huge section of no-chip nail colors, but I was pleased with the color I found. I was surprised that after filing and buffering my nails, I didn't wash my hands before color was applied. It made for a gritty experience. It had been 4 months since I got my nails done, so my cuticles needed some work, and I didn't feel like much time was devoted to them and they weren't cleaned up. My nails were given two coats of color without a top coat. Maybe Frank Gironda doesn't do top coats, but I'm just not used to that. The color and strokes were applied unevenly, and the day I got them done, it already looked grown out. Parts of my nails didn't get painted, especially the sides. It is my understanding that no-chip polish should last approximately 2 weeks, but within 6 days, 3 nails were significantly chipped. The day that I got them done, my husband was trying to make me feel better about my nails by saying that I used a gift certificate to cover most of it, but I felt sad to report to my friends that gave me the gift that I would never go back. When I showed them my nails, they didn't hold back their opinion of them! Not good! They truly looked like I had done them myself. Now that my nails are chipped, and it's only been a week, I will confidently say I would never go back nor recommend Frank Gironda to a friend.

Ishani Gutta

I went for a haircut and a deep conditioning treatment. Franchessca did a beautiful job with my hair and the deep conditioning treatment left my hair so soft!

SCOTT CRANFORD

The people working there always treat you like family and I will go back

zenub rauf

i give it 2 stars for the staff being friendly. but if you do really care about your hair cut I wouldn't go here. I don't feel like they really know what theyre doing tbh. I grew my hair out nice and long, and advised I just want it to be straight so she said she needed to cut 3.5 inches for it to be completely straight. I mean I don't have layers so I don't know how my hair could have been that uneven without me noticing. anyway I said sure she curled the edges. was short but whatever. when I blowdried it straight after it was COMPLETELY uneven. its actually heart breaking tbh even if this sounds ridiculous because It took me 1 year to grow out my hair and then just like that they ruined it and Its nt going to grow out nicely because its uneven again which means after t grows ill have to get it cut again im actually super sad.. my sisters wedding is this summer and they don't realize how theyre lack of skill really hurt someone. it doesn't even feel like a fresh cut whenever I cut my own hair it would be nice and thick on the edges.. they really messed up and im really upset.

Bryan Eastman

I received a gift card for a deep tissue. Megan was fantastic I am going back.

Sam Carlman

Morgan is the greatest!

Jen McCarty

Love this place! Ryna and Angelina are the bomb. Not only are the stylists here very skilled, but the salon goes above and beyond with customer service. I recently switched to Frank Gironda after a decade of Mario Tricoci and am so glad I did.

Danni E

Hair cut was messed up, tried to get it fixed and slightly made it better. I won't be returning.

Joanna Grimmer

I love going to Frank Gironda's on 59 in Naperville. The staff are very friendly and attentative. Ali is the best.

Susan Colella

I always love coming to this salon! Danielle is amazing and If she isn’t there all the stylists are very talented! Michelle just recently did my hair beautiful:) I’m lucky to have this salon so close to home.

Kaylee Dexter

Shannon is the best!!! So good @ what she does and intelligent and funny!!!

Katherine Johnson-Ratledge

Kat is the best, my hair always looks fantastic, great cut, color, updos for my special occasions and she is adorable. Prices are right where they should be.

Alamdar Ramzan

. I SPECIFICALLY BOOKED AN APPOINTMENT FOR 2, AND THEY HAD ONLY ONE PERSON SCHEDULED WHEN I CONFIRMED THE DAY OF. EXTREMELY INFURIATING. I AM AWAITING TO HEAR FROM THE MANAGER AS OF YET. I WILL UPDATE THE RATING IF I AM SATISFIED WITH THE SERVICD.

Anna Allen

Horrible experience. They canceled my appointment an hour beforehand, but I didn’t find out until driving all the way there. They did not offer me another appointment with another stylist. Very rude and unhelpful! Will not go here again!

Brittany M

I got a cut & blow dry from Amy, who did an amazing job and was just SO funny and friendly! She was very attentive to detail and made sure everything was exactly how I wanted. Everyone there was very friendly and professional, and relaxing with a complimentary glass of wine was nice. I'll definitely be back!

Angela Tsai

Did my hair really well. It made me feel like the rest of my friends that had the beachy wavy hair. Love this place!! :)

shahla85 sajjad

Total waste of money and time..i showed her pictures of layer hair cut and the girl named francesca nodded on everything. I had long hair upto my waist and wanted the length to my bra line..she cut it to my shoulder with no layering.it was like normal cut from bottom..when i asked her with tears in my eyes what u did..she said very rudely that it was what suit on my face and left the place...neither i am going nor recommending to any of my friends

Grant Huffstetler

I got my hair cut by Chase. He did a wonderful job. We had good conversation about academics and books. He taught me a lot of things. I would highly recommend Chase

Helen Wojtowich

Lana is a great hairstylist!

Alayna Mihalakakos

I was late to my appointment by 7 minutes because my doctors appointment ran late and EMILY had already left. This was the only day and time that was going to work for me and she left. So unprofessional.

Lauren Thorse

I've never been, but based on my experience I don't ever plan to. My husband made an appointment for the first time and it was cancelled an hour beforehand. He then made a new appointment and it was again cancelled an hour beforehand. There seems to be no policy for cancellations and no desire to help fit him in with a different stylist. This is poor management.

Sam Priolo

Great stylist, cheap-a** owner No bottles of water...here, use a glass. He stopped buying Jolly Ranchers because it probably cost him $2 a bag more. No wifi.

Vanessa Mikhael

I waited enough before I write this review. I can’t express my satisfaction enough!!!! I love this salon and I love LANA! She’s the best. I’ve been here 5 times now for color/keratin/haircuts and every time I leave the salon I’m a happier person. Lana takes her time to explain the process and is always (never changed) passionate and excited to work with my hair. Just love it. It’s the place to go!

Sherry Schultz

Full service salon with many stylists as well as spa services. Mishelle has been very communicative as she works to give me a cute style that suits my personality as I grow my hair out for a role I have in an upcoming show. She truly listens and explains thoroughly, two exceptional traits in a service provider.

Shelly Niklos

Got a cut and high/low lights 3 times in the past year by the same stylist. I'm used to paying $2oo ++ for this service but when it reached over $300 for my short medium blond hair to go more blond I had to say bye-bye!! Though I paid my bill and tipped my stylist I did end up calling the next day to make sure this was the price they meant to charge me. The receptionist started the defense of this outrageous price. When I asked to speak to a manager I was put on hold then told the manager left for the day. The manager was suppose to call me back when available but my stylist called instead-AKWARD! My stylist happily argued her case and demanded she deserved what was charged. Oh well....You live and learn!! Staff is nice but the place is dumpy and lacks in true salon atmosphere! I was also quoted $250 for a keratin treatment-REALLY!?!?! Naperville and Chicago have too many awesome salons with less outrageous prices- I wish I had read reviews before going there!! Be warned---the hefty prices are not in relation to the run down strip mall services!!

Sarah .

Incredibly unimpressed. I'm not one to write reviews but to say I'm unhappy with my hair would be a vast understatement. I paid nearly $300 to have my hair cut and colored (medium length hair) and it doesn't even come close to what I asked for. When I let the stylist know I was unhappy, she maintained that in her opinion, what she had done was the best option... girlfriend, sometimes, people want what they want and your "opinion" doesn't match. Never. Again.

Mike Ventrello

Madison is a phenomenal hairstylist!

Care Beauty

I booked very last minute for a massage and facial. It was very fancy. Although you pay a price, I think it was definitely worth it and a great value for the cleanliness, communication and professionalism I experienced in the spa. Mandy was both knowledgeable and talented! I would definitely refer her and return to treat myself to fancy pampering on special occasions. If you are looking to look and feel fresh book with her!

Nida Karim

Very disappointed! I had showed the stylist ( Francesca) a few pics of a lob.. which could have totally been achieved since I walked in with hair touching my hips... she made me look like Dora! Dora the explorer minus the bangs!! When I had told her specifically how long I wanted the front and back to be. After she gave me a straight cut I asked her to give me some volume up front and she told me to put product in my hair.. when I told her I don’t set my hair daily she kept insisting I put product or else it won’t give me the volume I “desire”... then told me she can go over it with a round brush again.. I asked her to run some sheers through it so it gives me the volume I want. Her response to my surprise was, I don’t know how to. I finally asked if someone else in the salon could and she kept telling me she didn’t know how to.. I was in tears with how much I hated my cut ! she FINALLY asked if she should ask someone else (after asking her numerous times to get someone else to help). Kat then came by and helped fix it a little, but my hair is gone and I definitely didn’t get the cut I wanted! Im surprised how bad the service was for a higher end salon. I’ve had better cuts at great clips with friendlier hairstylist who would ask for help if they didn’t kmow what they were doing!

Gloria Marrero

I was there today and can honestly say I was very satified. EVERYONE there is super nice, glad I went and will refer this place to all my friends.

C.J. Smith

Kat gave me the best hair cut of my life!

Joshua Van Drie

Jameson knows what he's doing

heather huynh

I called to ask a simple question and the woman who picked up was rude and refused to answer me, then had the audacity to hang up on me. Terrible service

Julie Wilson

My favorite salon they have the services I need for myself and my family. I’m enjoying the well trained staff. Thank you of the them

Christian Wietholt

They have well trained staff and you can certainly expect quality hair cuts. For a while I tried a budget place but they claimed that my calics made it impossible for them to give me a proper haircut and I would have to live with stray hair. When I go to Angelina, she never even mentions my calics and the hair looks great for a long time. The facility is also very nice and I have received personalize care and never been asked what number on the clippers I want my hair to be cut with.

Laura Tessmer

Had a cut and color today with Jameson. He did a great job. Thank you!

Cheek Family

I came from out of town for the weekend but wasn't able to get to my normal hair guy before the trip. I called and got in with Francesca. I am SO HAPPY with my color and my hair!!! Wish I could fly back every few months just for my hair! She did a great job with the color and cut! I love my layers! I have very long hair and wanted to keep the length but trim it up and added layers. She understood and made the magic happen!

Loubna Sahni

I came for the first time here for a keratin treatment. Christina did my hair, I’m sooo thrilled the service is beyond my wildest expectations!! I’m sooo happy I found my salon finally. Thank you Christina for making me look and feel so beautiful. ❤️

Dawn Peterka

Mackenzie is amazing . She does an amazing job on my hair every visit . highly recommend !

Cc Cc

Very thankful to come across Christina. Very thorough with your session. Very knowledgeable and so helpful. Highly recommend giving her a try too.

Meaghan Markus

Great salon! Ann is the best! I am constantly getting compliments on my hair.

90s gurl

I once got my makeup done here for prom and the lady had me looking like blackface and I’m black myself... I don’t know if she still works there but this place clearly is not for African Americans.

Umeswari Praveenkumar

Worst experience....I never go again...they said permanent hair color but it won't stay for 2 weeks...I showed a picture to style my hair but she did totally different....worst service..

Michael Dellenbach

I usually work with Ashley, Michelle, or Giovanni, but have also seen Lana & Tula, and they're all great.

Marilu Rodriguez

Professional and personable stylists! Lana is awesome!!

Debra Lipman

Love Morgan!

Roshni Joshi

I showed the stylist several Pinterest images of the stacked bob I wanted and I told her exactly how much I wanted my hair shortened. She cut my hair at least 2 inches shorter than I told. And it looks nothing like a bob other than it’s awful and short at the back. Just terrible. They offered to waive the payment but my hair is already ruined. And I have been going to this place for years....so disappointing.