I had the worst hair experience ever at this salon. It was obvious my stylist had absolutely no idea what she was doing. I'm not sure if she was a student or not, but if she was I was in no way informed of that. I simply wanted to get my dark roots touched to match the rest of my hair which is a light blonde. My stylist put an absurd amount of bleach all over my scalp and left it there for 30 minutes. 30 minutes. I've gotten my hair done multiple times before and the longest any stylist had ever put bleach in my hair was 15 minutes. There was so much bleach on my hair for such a long time my scalp began to severely itch, and my hair felt extremely hot. When my stylist brought me to the washing station and began washing out the bleach I glanced in the mirror and saw a significant line between my whitish-yellow bleached roots and the blonde I was originally. My stylist did her best to blend out the line with a toner, but now my whole head is a bright, whitish-yellow color with absolutely no dimension, my scalp is red and feels sensitive, and I would not be surprised if my hair started to fall out. The worst part is I'm afraid I don't think there is any way to fix my hair other than to let it grow it out because any more bleach or die would probably make a lot of my hair fall out. I absolutely do not recommend this salon, and the only reason I would be walking back into those doors would be to get my money back, or for an actual professional to fix my hair for free.