Reviews of W Salon Hawaii (Hairdressing)

R Nishimoto

W Salon is AMAZING!! Everything about this salon exceeded my expectations, from the customer service at the front desk to the awesome shampoo & hand/neck massages from the assistants to the beautiful haircut and ombre highlights I got from their talented hairstylists...I will never go to go another salon....W Salon is THE best!!

Celia Akazawa

Best salon

梁在喜

$90 for single process root coloring. charges $40extra for blowdry and I didnt do it so he roughdried but left wet. Paid $110total with tip. later friend told me different salon that charges 50~60. anyways besides the overpricing service wasnt so bad. Jeff was nice.

brandis monroe

Heather patio is the best esthetician on the island wouldnt let anyone else wax me sure doesn't miss a hair

Helen Ristic

If i could rate this 0 stars, i would. My experience with the W Salon was extremely unprofessional. I booked an appointment to get my lashes filled on January 28th at 5pm with Wendy. As I was leaving for LA on Jan 29th early in the morning, I confirmed my appointment twice. Once via instagram and the second time over the phone. Little did I know that I would get notified at 3PM that Wendy was 'sick' and was unable to make the scheduled appointment. THEY CANCELLED MY APPOINTMENT 2 HOURS BEFORE MY APPOINTMENT TIME. I thought it was a joke, I immediately called the receptionist and asked if I could speak with her, he said he would text her and that he would call me back. This was 3pm. I called back at 3:15pm and said that I needed another referral or another option to get my lashes done today because I leave tomorrow and they can't just leave me hanging like that. He said "I'm sorry there is nothing I can do, I will get back to you when she replies to me." Then at 3:30pm I called back and he didn't answer, so I called again, and again. 3 times later and no answer. So at 3:45pm I call and ask to speak to a manager. The receptionist said that a manager would call me back. Surprise surprise, that didn't happen. So at 4pm I called and said: "this is ridiculous, I leave tomorrow you cannot just cancel my appointment 2 hours before and leave me with no other options, no manager to call me back, nothing." Again he said I'm sorry there is nothing I can do. A manager will call you. Well I was left with "a manager will call you." It is now Feb 10th and I am back from my trip and a MANAGER STILL HASN'T CALLED ME. I will never be going back to the W Salon because I do not take my business where I am not treated as a customer should be treated. A CANCELLATION POLICY WORKS BOTH WAYS. If a customer cancels, it is the same thing as if the technician cancels. They should have at the VERY LEAST offered me the same appointment at a later date at NO CHARGE. or even a discount???? I GOT NOTHING. Do not book your lashes here unless you want to risk your technician getting sick and disappearing 2 hours before your appointment. Would have been nice to be notified at least the night before or the morning of.

Olivia Quijano

I would like to have, a nice Hair-cut so I can look, like a Man to save my People. Please? Thank you. :)

Earlyn Agonoy

Great customer service

zheng Ying

got a very terrible haircut at there. Won't go there again.

Igor Omelchenko

Cool. Just cool.

Kevin Hino Hawaii

The W salon what can you say Thi and his crew are awesome. I used to see Thi when he was at Liberty House and now in kakaako. Amy takes good care in cutting and coloring my hair. All I can say is if you want awesome customer service and hair this is the place.

Wendy Rusnell

I just moved to Ala Moana / Kakaako area and was looking for a new hair salon. After reading some reviews of salons near me, I decided to give W Salon a try. I was pleasantly surprised when I was able to get an appointment next day with Amy. Amy highlighted cut and styled my hair today and did an amazing job. She actually LISTENED to what I wanted and offered some great suggestions on the color and cut to work well with my hair type. Super pleasant conversation and overall experience. My hair turned out great! Totally recommend Amy and W Salon!

tamara whalen

They did a great job on my hair :)

zschtruam gouveia

I absolutely loved the W! From booking my 1st appointment, to being introduced into the chair, to checking out and leaving the salon. I felt like I was well taken cared of. Everything seemed effortless. Booking was fast and efficient, checking in the receptionist was friendly and made sure I was comfortable even offering refreshments before I was taken in by the stylist. As I was having my hair done the stylist continued on with that care making sure I was comfortable, as he did my hair I saw how much careful attention he gave to it and the result of my hair service matched exactly what I asked for. This place is the definition of a high-end salon. I will definitely be recommending this salon to everyone I know. Thanks W salon!

Sophie Winchester

Had my hair cut with Dustin today. He is fun, honest and only wants the best for his customers. He told me my hair was in bad shape and what would be best to do. I trusted him and his work exceeded my expectations! I am so happy with my hair cut. If you want a fun hair stylist that gives you the look that underlines and brings out your best features I highly recommend you book an appointment with him.