To all the ladies that love the look of hair extensions - DO NOT give Shawn Kenenske a chance to damage and destroy your hair and steal your money like he did mine. I came to Michael Christopher Salon for a consult with Shawn Kenenske in March (2018). I then paid the SALON a $400 deposit so they could order my hair and scheduled my appointment for 3/21/18. The salon closed due to snow that day and Shawn messaged me asking if I wanted to come to his house instead. Naturally, I accepted since I had been told he was an amazing color specialist and extension expert with 15 years experience. I spent 10 hours at his house while he attempted to remove my current extensions (hot fusions) with a flat iron melting and smearing the adhesive all the way down my hair. He saturated my head in acetone to help break up the adhesive after he realized what he did. It was a 5.5 hour process alone for him to get them out by picking and breaking my hair profusely. I was hoping for a miracle with the new extensions (beaded loop & lock type) to hide the damage that had been done since there was no turning back at that point. Instead of ordering the color we discussed (brown/blonde ombre), he ordered a solid dark brown and bleached the entire bottom solid blonde. No blend, no ombre, it literally looked like I had grown out roots. The hair I just spent hundreds of dollars on was now dry, coarse and brittle after being stripped of its quality with bleach. While this was going on he was coloring my daughters hair as well. Needless to say her color was just as horrific. I went back to him a few days later (would not let my daughter) to have him "blend" my hair better, hoping to be able to deal with it. I then got home and realized my color was so uneven and I was devastated. After all the time and money I spent I now had to go to a new salon for corrective color, new extensions and information on how to start the rehab process for what was done to my hair by Shawn Kenenske. This cost me a fortune.
I tried contacting him for resolution, he accepted some responsibility and gave me "part" of my money back only to then threaten me as he called the police saying I was harassing him when I questioned what I am supposed to do about the rest of my money he owes me and the damage he did to my hair. I decided to call the salon a few days later to speak with a manager since Shawn represents Michael Christopoher salon where I paid my deposit and booked my appointment. Manager Rhonda Hutchinson told me she would look into the situation and get back to me. When I didn't hear from her I followed up only for her to tell me the police have been called again by Shawn and have advised her not to talk to me or allow me on their property! I’m completely shocked that a salon with such great reputation would treat a customer like this. I never once raised my voice or was rude or harassing of any sort whatsoever. I handled the situation with utmost respect and professionalism. I am completely flabbergasted at the way I am being treated and want to let the public know to be careful. Do not accept Shawn Kenenske's invitation to his salon at his house. Michael Christopher Salon will not stand by his work, provide any sort of customer service, or consider you a paying customer.