You will be able to see the reviews of real people who are using the products of Veda Salon & Spa - On Academy (Hairdressing) in the area close to the state of Colorado.
At the present the business receives a score of 4.4 over 5 and this score is based on 282 reviews.
You may have noticed that its rating is high, and it is based on a large number of feddbacks, so we may be quite sure that the score is quite accurate. If there are many people who bothered to give their review when they are pleased, is that it works.
As you know, we do not usually bother to write evaluations when these are good and we usually do it only if we have had a problem or incidence...
This Hairdressing corresponds to the category of Hair salon.
What I felt to be a Pretentious Salon was based on my impression on several visits that I have spent upwards of $200 here on products alone. My idea is if you want to change, it’s suggested that existing staff can be redirected or cross trained to be product concierge oriented -dedicated to the product floor that educates and engages with the customer. I honestly couldn’t stand this particular atmosphere, the staff as a whole seemed unfriendly, and more concerned with themselves e.g shift change discussion in the presence of customers waiting to check out. I think it would be a good idea to allow employees to loosen up in terms of the attire they are expected to wear, promote business casual apparel that is in taste and trendy for ideas look at Pinterest. I now understand that uniform in appearance is a safer choice. I’ve been to other aveda salons particularly in Albuquerque -Mark pardo and Ive learned a thing or two about aveda concepts. Finally some other suggestions is have employees proactively offer tea or water to guests browsing products in addition to proactively adding samples to high dollar purchases(without the customer having to ask) ADDENDUM: Original review has been slightly modified in response to the owner making a effort to respond, I appreciated that. In terms of elaboration Please read above.
Derek did miracles when it came to my hair! He completely nailed my dream hair color and cut. I had a horrendous experience at another salon but Derek completely fixed it and made it more gorgeous than I could imagine. Absolutely will be seeing him again!
Love Wendy my stylist.
They got our girls ready for prom. Are appointments for on-time the staff was great. Us and the girls were very happy they looked great.
Great salon. I had a great experience, and it was very cost effective (I went with a level 1 girl, and she was great!).
Had my first cut here yesterday I was greeted with curtsey and professionalism. I am very particular on what I wanted. Lets just say Kyla went above and beyond. I would highly recommend Kyla and I will be sending people her way. She took the time to listen to my wants and needs then explained what the process would be. She even got me a coffee. You will be seeing me every 3-4 weeks from now on. Well Done Kyla
Kari brought my hair back to lifeeee! I went in not really knowing exactly how to explain what I wanted but she listened to my ideas and was very kind (even though I had no clue what I was talking about) then worked her magic!! I love the color & cut. Feelin’ like a new woman! Thanks, Kari!
I'd like to go back and book more massages and maybe some mani/pedis. The staff was quite frendly when booking, and when I had to reschedule my couple's massage. The 2 masseuses were awesome, Aubrey was my masseuse and she was dope! Hit all the spots, very professional and nice. My boyfriend and I got exactly what we paid for, felt super relaxed and had a good time. Towels, robes, and slippers were clean, and the setting was quite relaxing. They've done really well to make a relaxing oasis out of the commerical real estate plot they've got.
Had an amazing gel manicure today from Donetta. She shaped my nails perfectly and paid great attention to detail. She did a great job and I cant wait to go back !
I went to the salon today for full highlights and a cut and I'm pretty disappointed with my results. When I came home and showed my husband my hair, he asked, "Did she even color it?" After spending a couple hundred dollars towards the platinum blonde hair I asked for (with a pic of desired look), I wish my hair at least looked lighter, even if we were not able to achieve platinum color. I expected better quality from an Aveda salon. I did like my haircut and I did enjoy my time. Just wanted better results for the price I paid!
Prices are over the top. The deep tissue massage is $20 more dollars than regular massage. I'm a massage therapist & I've never charged $20 more for deep tissue. I think the massage was $95 for 50 min. Customer service stunk @ corporate office. I Was told by someone who works there they might be hiring so I called the corporate office and left several messages asking please for a phone call back even if they were not hiring, but I never even got one phone call in return. Too bad my hubby bought a gift certificate here I will use it & never ever come back. I will also let people know about the non existant customer service & my entire experience.
I've been to this Veda location twice now and it's always a great experience. Logan was fabulous. Always relaxing and they don't spend the visit trying to up-sell you into a bunch of stuff you don't need.
I have been going here for several months now to get my bangs trim. Nice thing is bang trims are free. However a couple months back I had a really bad experience with the way someone cut my bangs. I looked like loyde from dumb and dumber. I got a free pedicure because I was unpleased so I decided to give them another chance and my bang trims have been horrible. I now look like I have a reverse mullet. Party in the front instead of back. I will now be looking for a new place to cut my bangs.
I went for a cut and color. I was greeted and offered a drink and a hot towel at Check in. When Logan came and got me from the waiting room she took me to her chair. She was so sweet and very personable. She kept the conversation going and I felt very comfortable. Usually when I get my hair cut, colored and styled it comes to $120 or more at other salons, but it only came to around $90 here. 10/10 will visit again
Nina R did an AMAZING job for wedding hair. She is so patient and kind.. she really wants to make sure you are happy! Before I moved, I went to her for cut and color, once again, she did an amazing job on my hair. Nina R is so talented and I cannot recommend her enough. From color to cut to updos, she is talented in all of them! You won't go wrong if you go to Nina R, she's absolutely awesome!!!
Got my eyebrows waxed, the lady halfway through said she had to reshape my eyebrows and she didn't even ask me! I just wanted them cleaned up!!!
My experience with Keri was amazing!
Great service, from the minute you walk in. Staff is great with scheduling to you needs. I always feel better after getting pampered and having my haircut.
Very impressed! Beautiful salon and super friendly staff. They treat you as a VIP. Tracy gave an amazing head massage when washing my hair. Shannon gave me a cut just as I envisioned and did it fairly quickly. Her experience showed. Wonderful service. I can't wait to return.
Kayla did a wonderful job on my cut - fixed a previous stylists mistake and was all ears about what I wanted. I felt really welcome here and think I’ve found my new salon!
I don't know why I've continued to get my last 3 haircuts because each time I leave feeling disappointed. I always hope the next experience will be better and it never is. So today marks the last attempt. The stylists do not listen to what you want. They are scared that you will complain that they took too much off so they cut to what length they feel is best. They don't ask what you think during the process and then blow dry without telling you they're finished or asking your opinion. I always tell them my hair grows fast so if they cut too much off it's okay. I always interject anyway to tell them I want more off and then they are always reluctant to do so. They don't cut layers in the way you ask and just do what they feel is best. The only good experience I had was with Christopher who actually asked my opinion and wanted to make sure he cut my hair how I wanted. For the amount of money I'm paying, I don't care how bad they think it looks, they need to do what I ask them. I don't know what Veda teaches their students but they need to teach them to listen to their clients. I will no longer be returning here.
Staff is very friendly, prices are very affordable. Their entire line of products is natural and they all smell amazing! Very relaxing place to go to.
Veda Salon is the best! I went in to have a cut and color, and unfortunately I was not satisfied with the final result. Nobody did anything “wrong”, the color was just not what i was hoping for. I understand coloring is tough, and it is not an exact science. I gave the color a few days, thinking I would might like after a few days. I did not. I contacted the management at Veda and could not have had a better experience! I received a personal response within hours. I spoke directly with Heather, she got me set up with a new appointment and was able to correct my color, I am so happy with the result! I cannot say enough nice thing about Veda Salon, if you are looking for a new salon, look no further! I received professional service my first appointment and that service continued to my second appointment. I’ll be a customer for life!
Awesome place .neat,clean,and good environment .thanks Mireya Ochoa
Excellent service Shannon was so sweet and even gave me info on my sons curly hair
My favorite! Derek is a hair genius!
It was a wonderfull expeyince and i got an amazing maniqure!❤
Nina did a great job on my blow out. I have been enjoying my left over, curled style for three days now!
First time at this Veda location for a manicure. I had a great experience, the people were very friendly and professional. The atmosphere was very peaceful, especially in the waiting area. Also, the manicure was very well done. She payed great attention to detail, and took her time to make the manicure perfect and worthwhile! Definitely will return for a manicure or other service.
I came in for a haircut and a gel manicure. I give 5/5 for the haircut I received. Wendi was very thorough and seeked advice to give me the best pixie cut that she could. I felt very taken care of. I'm not sure if the nail ladies were new, but it took 1.5 hours just to get my original gels off and my nails ready for the manicure. We ran out of time, so I had to come back a couple of days later. When I came back, another person was going to finish my gel manicure. 1.5 hours later...the polish was very uneven and my cuticles were not trimmed. She had accidentally sprayed some chemical on the thumb nail, which made it blotchy. She seemed to be doing her best and I had other things to do that day, so I left with what I had. Less than a week later, the gels were chipping off. I ended up just redoing it when I got home. The nail ladies were very nice and professional, but if I pay someone to do my nails that is trained in that field, I expect their manicures to be better than my untrained ones. The salon is very beautiful, warm, welcoming, and has great products. I will definitely go back for my hair cuts and color, but never again for my nails. Update: the salon called me and gave me a complimentary manicure to make sure I had a better experience. It was definitely a lot better. This was 2 weeks ago and my gel nails haven't chipped at all and still look amazing. I had my hair cut too and it was a great experience. Thank you Veda Salon for the wonderful and relaxing experience. Great and friendly staff. ❤❤❤
I see Sammy, she's amazing Hands down the best shampooing and heAd massage I have ever had. Very detailed oriented.
Nina G is fabulous. She thoroughly discussed options then recommended the exact cut I needed. High energy, positive outlook, with a smile that carried throughout a great experience. Thanks, Nina!
Always a pleasure to get my hair done at Veda. Customer service is always on point, quick and courteous check in and they always offer a drink for the wait, which is typically short. Stylists and Colorists are skilled and I've never left unhappy about my cut, style, or color. They send specials on your birthday via email, give great scalp massages during shampoo, and complimentary hand massages while waiting for color. Salon is well maintained and facilities clean. Returning customer for sure.
If i could give it 100 stars i would ! Everyone is super nice, friendly and professional. I absolutely recommend this place for sure! Love my new hairstyle and my wife loves her's as well !!
This place needs to be reported to the BBB. the management here is horrible.
This place would have gotten 5 stars if the front office girls didn't act like they were better than anyone else. The massage was good, the facility was clean from what I could see, but the front office staff was rude and belittling. Plus I'm unsure of why a massage is $100 when I can get the same massage with oils at the place I normally go and it's $60. Won't be going here and would advise anyone who goes in to be prepared to be looked down on.
Great place for a men's haircut! You just have to try a few different stylists. Sharon is always awesome!
I’ve been going to Yolanda Kyle for waxing services for almost 9 years and followed her to Veda because she always does such an incredible job and helps make your waxing experience comfortable. Additionally, she is knowledgeable and creates a relaxing atmosphere. If you’re looking for waxing services, I would recommend Yolanda Kyle every time!
I have curly 3c with a 4a mix and Nina has been wonderful. I leave with my hair feeling silky and looking healthy. She does cut it when it is straight and dry because that is my preference. She’s amazing!
AVEDA essential oils were setting in sun on shelve. Quite a few went bad. Not a good experience sampling some of my favorites. By the way I am an Aveda trained stylist and a former Aveda Concept Salon owner.
Logan was AMAZING!!!!! She listened to my wants she didn’t just cut my hair. I definitely found my go to girl and would STRONGLY recommend checking her out. This place was awesome!!!!
See Alyssa Szendrodi. She's Awesome
Not not only was this one of the most expensive cuts and colors I’ve ever had (and I’ve been to top salons including in places like Atlanta, Milan, and Tokyo), but actually one of the worst, most devastating cuts and color I’ve ever experienced. The color is blotchy and over processed with streaks of bleach breaking off my hair. My hair is severely damaged. Colleagues and family are encouraging me to report this place to the BBB. I am literally ewearing a hat until I can get in with another salon to help repair the damage. And, I asked for their best stylist and colorist and was told “they are all superior”. Not sure if they were just having a bad day and I happened to be the victim - but I do feel “victimized’” and robbed. Yes, it’s that bad!
Kayla is amazing! I have been going to her for 3 years and would not have it any other way! She is my go to for amazing, unique hair. Any time I change it up, she makes it happen. Her talent is unmatched!
I saw Kayla and she was amazing && was able to accomplish the colors I wanted that no one else could! Super friendly, excellent banana pudding && I'll def be back! :)
I had a $35 poor haircut by level 1 stylist Wendi. The manager offered to have the issue fixed for free. Sharon did fix my hair exactly how I asked. Thank you, Sharon! However, I will unfortunately not be returning.
Rachel did an amazing job! I had no idea what I wanted, I just knew it needed to be shorter. The staff was very nice and the hot towel to start the visit adds a great touch.
Derek Garza is amazing! He got my cut and color better than I could even imagine!
Kristen was so friendly and did an amazing job on my hair! I will definitely be back.
I’m new to the area and was dying to give my hair some much needed love. I called for a last minute appt and they were so accommodating. Kristen has great technique and such a fun personality. I can’t wait for my next appt!
This was a life changing experience, every single person in this Salon was friendly and accommodating. They treated every customer with the same level of respect, whether they were there for an entire spa treatment or a level 1 haircut. Lauren even switched her breaks around for us so we could get a massage together instead of separately. Tammi worked MAGIC on my wifes hair, shes a whole new woman! Dont miss this place.
I have had good experiences here in years past, but I will never go back here for a partial up-do again. I took my daughter for prom hair, paid $65 for curled ends and a regular, small braid on the side. I could have done that myself and saved $75 (with tip). The gal was shown pics of what was wanted (a large pulled braid), but that is not even close to what she got. Not to mention, the curls were pretty much gone about 3 hours later. When someone books an appointment for any kind of up-do, they probably expect to have something they can't do themselves. I rated it as a 2 because the facility is nice and clean. Edit to post: I spoke with the manager, sent her photos of the hair and she refunded my money (minus the tip, but I'm ok with that). She told me they would use the photos for training in hopes to get better. I appreciated that.
I had a great experience here! Walked in and the place was pretty busy. The customer service was awesome. Kaila(cant remember if that is the right spelling) took amazing care of me. I walked in and let her know that I was nervous and that I had not had my hair cut by someone new for about 20 years. She asked a lot of questions and made sure she understood what I wanted. She was conservative with the cutting making sure I was happy every step of the way. She did an incredible job and I love my new hair and will definitely be back!
My pedicure with Patrice (she's amazing) was lovely. The last pedicure she gave me lated almost 6 weeks. No lie!!!! Just a few things I'd like to see having more attention paid to it is the waiting area always has empty soda cans or glasses/cups on the tables. Three times that I've been there, they hadn't been cleaned up and just left there. Another thing is I was handed a warm towel to take to the spa waiting area before my pedicure. It was tattered and frayed and very, very old. Please throw those away! Don't give something like that to a customer!
I am dissatisfied with my spa services because I felt rushed. I received three services from Yolanda and all three of them were done within an hour and 5 minutes. My facial alone was supposed to be an hour. The services are so expensive so I expected to get at least the time advertised for the service. I am also unsatisfied with my eyebrow wax because it was $26 and my brows are uneven.
So, now I they responded to my review by saying they "tried to get a hold of me" however they couldn't. What's so interesting is they had both of our numbers, mine and my mom's and they could see clearly who made the review so it would have been easy to look up. I don't see the problem and I definitely didn't hear from anyone. If they truly tried to get a hold of me then they would have known I was with my mother, Dawn and we had an appointment with Becca on Sunday, mother's day. how many people came in that day to have their nails done? I didn't see anyone waiting.
Erin B. is the friendliest and best hairstylist. She knows how to do a blow out that will last for days!! Go see her!!!
My first time here was great! It’s always nerve wracking when trying out a new salon & stylist. Macy cut my hair exactly how I wanted it and I will be back!
Some of Veda's top staff are located in this upbeat modern salon and spa. Services include cuts, up dos, coloring, extensions, lash and brow tints, faux lashes, massages in several disciplines, facials, manis and pedis, lash lifts, and just about anything else you might desire in the beautification services. This salon also offers wine, beer, and mimosas for a completely relaxing spa experience. UPDATE: 5/9/19 Went for my 3rd session with Ms. Sami, and she and her assistants are always on point. She trimmed my hair, and does a color technique each time that is a little different, but with the same amazing results! She always explains what she wants to do, what results we can expect, and how she's going to get from A-Z. Usually I get a hand massage, but this time, I also received a hot paraffin wrap and hand massage, and it was fantastic! Made my achy hands feel so relaxed and soothed--just what I needed after all the keying this week, plus the cold weather wasn't helping at all! After Ms. Sami applied the color, I chilled out in the lounge, and then we headed for the wash bowls. Let me tell you, if you haven't had a scalp massage, you don't know what you're missing! Ms. Sami literally had me melting into the chair, she hit every tense spot and the shampoo and conditioner were gentle, sudsy, and aromatic...Love LOVE having my hair done by this young lady! If you get an opportunity to go to this salon, you will be treated very well!
I was there two weeks ago. Wasn’t completely satisfied with my hair. I wanted to know if I could go back and it could be fixed to what I said I wanted. I called the salon and spoke with Aubrey. She said she will call me back that same day and never did. Two days passed and I didn’t hear from her so I called the salon again and another employee took down my message and said she was going to give it to Aubrey Well it has now been a few days again and I have not received a call back. And the number that sandy left is disconnected, so bad service over all :(
I get my hair styled, cut and highlights from Keli. She does a great job. Listens to my thoughts and provides great feedback. I never wait long and I enjoy the salon overall.
Let me start off by saying, that I have been getting my hair professionally colored for 16 years and have never had any issues. I have learned to explain everything that I have done to my hair, and what my goal is for my hair. So when I made this appt I had sent a message, explained to the girl who made the appt, and told the stylist who was going to do my hair- that my hair was previously bleached at the ends, the my roots had greys and was dark brown, that hair pulls orange when it’s bleached, and that I wanted to eventually dye my hair grey. The first thing that happened, was the woman who was supposed to do my hair fought me on what I wanted done (Which was an all over highlight). I had to sit there reexplaining what I wanted 3 or 4 times, until I almost walked out. Finally she suggested doing something that seemed like a reasonable idea for what I had in mind. She had me sign a piece of paper that stated that it would take 3-5 times to get my hair the color I wanted, and that if anything happened the salon was not at fault. Once again, this was disheartening, but as someone who had gone through the coloring process time and time again I was familiar with the patience required so my hair wouldn’t be fried. Then before we started, she told me she was scared to do my hair. Not the way to win confidence of a new client, but she went ahead with the service anyway. Fast forward almost 2 hours... there is still bleach in my hair. Now she puts me under heat.. not unheard of, but after bleach being in my hair that long- I start to worry. So I tell her that I would like it rinsed out as soon as possible. We go over to the shampoo area, and of course my hair needs to be toned, but instead of saying a word to me- she whispers behind me to the master stylist. Almost like she had no idea what she was doing. She leaves me with toner in my hair for about 10 mins, just laying back with my head leaning back in the sink. Meanwhile, she is going on about how her next client is here, and she’s trying to find someone else to finish my appt. This goes on for enough time that I feel even more uncomfortable. Finally I just tell her that I don’t need my hair dried or styled, because she is obviously in a rush. She then hands me her card, and asks me to send her a picture of my hair when it’s dried and styled. Mind you, at this point I have just seen my hair in the mirror. My ends are near platinum blonde and obviously fried. My roots and bangs are orange. Orange. I am in shock. She says, yeah you’ll need a haircut. She had a me a bag of candy and her card, then she walks me to the front and then disappears. I’m furious. The poor girl at the front looked like she wanted to laugh at my mangled hair. I went out to my car and screamed. It was only when I got home and cried in my husbands arms, and soaked my hair in Its a 10- that I was able to really assess the damage. 2 inches of my hair was fried. I called the salon and ended up speaking to a manager. She offered me a complimentary haircut, and assured me that someone else would not mess up my hair further. When I told her I wanted a refund, she told me she had to speak to another manager to see what else they could do. I ended up calling Supercuts and they immediately fit me in and ended up cutting almost 4 inches off of my hair and treating the damage. It was only later that night that I got the manager to give me a refund. But the salons policy is that you have to email them pictures of the damage, so that they can use it as a teachable moment. Needless to say, I won’t be returning and I wouldn’t recommend anyone going there. At least don’t see Kari.
I had one of the best experiences yet at this salon here in Colorado springs, I went in to see Rachel for a color fix on the ambe I've been trying to get for the past 8 months, I saw 3 other stylist at 3 different salons prior to going to see Rachel no one was getting it right, my hair was orange looked fried burnt everything u could possibly think Rachel looked at it explained what she was going to do and sounded extremely confident in being able to fix it and get me where I wanted to be. She was friendly and so was everyone else in the salon I encountered. I was amazed with my results and extremely happy I nearly cried, i will be returning Rachel is stuck with me
Personable, knowledgeable staff. Clean and calm environment. I got a Brazilian for the first time and it was amazing. Lindsey was gentle but efficient. Would highly recommend.
Kelsie at Veda is amazing. My knots are free!
I love my stylist Solidad! upscale hand massages head and neck massage. I wont go anywhere else. Serves wine, beer, amazing tea, infused water!
I'm always pleased by the work that Jose does on my hair. My color is perfect, something other colorists have not been able to accomplish in years. He listens and works your crazy ramblings into a beautiful style that fits you specifically. Love my hair.
I had every intention of becoming a Veda client. I even came so far as coming in to book an appointment but didn't even get halfway through the door. I walked in, and I walked right back out. The reason? I can only assume that it was a personnel issue, and the manager/owner was being rather sexist. This was going to conclude my comment and I would leave it at that. But I have a recommendation for anyone that's reading this, most chain salons tend to overbook and overcharge, particularly this location of Veda Salon & Spa. A $60 service can easily turn into $200 without warning according to a family member. I have no doubt that the stylists are extremely professional, but I can guarantee with absolute certainty that the higher level management don't care about customer satisfaction, they just care about your money. Shop local, my friends :)
Logan was terrific! She fixed what another salon had botched. Thank you!
Nina G. is amazing. She does a wonderful job and is fun to talk to! She is one of a few stylists I have had over the years whose opinion I really trust. The atmosphere of this place is also wonderful. Lovely staff, calming surroundings, just can't say enough good things about it.
I went to another salon and received highlights that were not good. I called Veda and they not only fit me in to fix my hair, I received wonderful service from Sami. She blended my hair beautifully and listened to all of my feedback. The salon itself is very clean, modern, and relaxing. Looking forward to coming back to Veda in the future
Got a cut by Tammy Campillo. Came in with a mess and she made it amazing! Also got a massage. This place is awesome!
Had an amazing day here. I enjoyed a manicure, pedicure, shampoo, cut and blowout. My feet have never been so smooth! And my hair looks and feels so healthy. But the highlight of my day was a facial by Angela. She was so gentle with extractions, but very through. Angela seemed to go above and beyond with my facial, from the therapeutic hand and arm massage to helping me choose the best aroma for my treatments, she exceeded all expectations. Treat yourself to a spa day here.
Always get my hair a massages here. They are full of lovely, talented staff.
I really like Erin! She did an amazing job cutting my hair and was fun to talk to! If you want an amazing hair cut I absolutely would recommend Erin specifically! What a pleasant experience!
Best pedicure ever. TY, Becca.
Macie was amazing. Friendly staff great services and my hair looks Amazing!
Love my hair!! My stylist always checked with me what I wanted before cutting off the inches. I love my long hair and I want to keep it long and healthy. They are awesome!!
I Highly Recommend Shannon Davis! (Veda North Academy). I saw her for an all over highlight. She also added lowlights. I felt like I needed more highlights around the top and she was very understanding! BEST FULL HIGHLIGHT I HAVE EVER HAD!! Thank You Shannon :)
Michayla is professional, personable, and gave me exactly what I asked for in way of my haircut. A sweet young woman who obviously loves her job. It is always a pleasure to see her!
Been coming here for years, but was gone for an 8 year stint in another state. Came back to find Mikayla. Great to chat with, knew what she was doing, and I walked away happy. The scents are relaxing and everything is about getting you out of there satisfied. Highly recommend.
First impression of Veda. I was scheduled for a consultation today with Rachel, and I left feeling belittled. She spent less than 5 min with me, it felt like I wasn't worth spending any time on. I have had 2 consultations at other salons and the other 2 took a moment to test their product on my hair to check for reactions etc. as part of the consultation but that did not happen at this salon. I wanted to come to Veda because as a consumer quality is important to me. Rachel gave me her price for service and immediately made a comment to the effect that I couldn't afford it. Why would she assume the price was a problem for me? I am happy to pay for quality any day. After her second comment I had to tell her that price was not an issue for me, and I should not have had to say that. Also, her schedule did not have room to squeeze me in for another month and a half which is fine, but why couldn't or didn't she offer to see if someone else was willing to help? I thanked her for her time and told her it was ok, and she said "Sounds good". Really? It sounds good to let a customer walk out the door? I could tell that she was relieved that I was leaving.....it didn't have to be like that. I expected more.
I come on a regular basis for a pedicure and have always been pleased with the girls doing the nails. But the noise level coming from reception makes it a less than enjoyable service. I mention it practically every time. So I enjoy the peace in the spa after.
I love my stylist Wendy. I've been going to her for awhile and she is the sweetest person and she's so talented!!
Wendi is THE BEST! Everyone is so kind and helpful. Always feel welcome when I'm there.
Amazing experience. Logan is the best
Pretty disappointed. Checked the prices online, expected to be paying $60 for an overall color. It ended up costing me $185. My total experience ending up costing $210. When I called the next day to clarify the price, the woman on the phone let me know that I had seen a level 6 stylist and that their prices were more. Understandable, but this was never explained to me before booking my appointment or during my visit. The woman on the phone asked if I had signed a color release (I can't remember exactly what it was called) but it made it sound as if this was something that should have been presented to me before, and it wasn't. So not only did I end up paying more for a level 6 that wasn't explained to me, but her assistant was the one who worked on my hair more than 50% of the time, so that's confusing to justify the exponentially higher price. Also, when speaking to her about what I wanted done with my hair, I said I was worried it would turn out too dark and I didn't want red in it....I wanted light ashy brown. And what did I end up getting? Dark auburn hair. I paid $210 for a level 6 stylist (that again, wasn't explained to me) who minimally worked with me and colored my hair exactly to what I said I DIDN'T want.
Nina G did my cut & color and did a phenomenal job. She was super sweet and I honestly have never had such a great experience at a salon before. Even the waiting area where I had to sit to wait for my color to develop was so relaxing. I just loved my experience overall.