You have the opinions of real people who are buying the products and services of The Yacht Club Salon (Hairdressing) in Colorado.
Currently the firm gets a rating of 4.7 stars over 5 and this score has been based on 171 reviews.
You may have noticed that it reaches an feddbacks average is virtually the highest, and it's based on a very large number of feddbacks, so we can say that the evaluation is very accurate. If many people have bothered to rate when they've done well with the business, is that it works.
As you know, we don't usually stop to place feddbacks when these are good and we usually do it only if we have had a problem or incidence...
This Hairdressing corresponds to the category of Hair salon.
I was so excited for my appointment today, however it sadly ended in double disappointment. I'll start by saying the staff seemed friendly, my hairdresser seemed like a sweet person, and I liked that they give you a tour and welcome envelope as a new customer, also the salon is nice, clean, good products, and comfortable chairs for washing hair. Disappointment #1: Everything seemed like it would be good, but then we started talking about what I wanted done. I'd called the day before saying I wanted a trim (wash/cut/style) which was $32, and just a glaze without doing color, which they said was $17 and if they needed extra if my hair was longer then it could be an additional $17 - so I was expecting $49-$66 plus tip. I also asked about color and highlights pricing in case I wanted that at some point and she said then it would be $49 additionally for that, but if I only wanted the cut and glaze then it was $49 or $66 in total depending on how much glaze they needed. Unfortunately I was told something different once they had me there, they said the glaze is the same price as color or highlights at $49 plus the $32 haircut, and additional $17 for more glaze. I explained that I didn't want color or highlights today, just the glaze, and was quoted something different where they had assured me of the total price, which is why I'd chosen this place. So now I'm looking at close to double what I was expecting to pay. They apologized but would not honor what I was told so I ended up not getting what I wanted done because I wasn't prepared to pay an extra $50 bucks. Disappointment #2: I told her I needed volume, that my hair was fine and if you use certain products or don't blow dry volume at the roots it falls flat. Also she asked if I would want some loose waves for a style and I said sometimes if they are loose it can look weird in my hair, because it gets flat or ends up looking unfinished. She did them anyway instead of offering other options. Then she curled one side of my hair away from my face, and the other towards my face. ??? I kept telling her one side was going the wrong way making it look weird, but she insisted she was curling both sides away from my face until I mentioned it a few more times, then she said Oh! She realized she was curling one side the wrong way and started curling it the other way, which of course won't hold now because the same hair was getting curled in too many different directions - it fell flat and lifeless on the one side. She said the side of my hair was going to bug her because she couldn't fix the wave to go the right way, yet she ended up just leaving it looking horrible and asked if at least the cut felt ok. It wasn't, but I ended up just saying yes because I didn't want to upset her and was losing confidence that she could fix it. When I got home my husband agreed it did't look great. So disappointed. I have two parties to go to today and feel like I look horrible, will have to wash my hair again so I can style it myself and I don't have time for that. You should not have to leave a salon feeling this way. If I was the business owner or manager, I would have apologized and honored the price quoted this one time, explaining that next time it would be the other price, and assure the customer that they'll be sure to educate their staff to understand their pricing so this doesn't happen to anyone else. In the welcome envelope I was given a coupon for 20% off my next appointment if I scheduled it today with the same hairdresser, so I did, but honestly I'm debating whether to go back and give them one more shot, or not. Again, she was a nice person, I just don't like the way my hair was done - everything was exactly what I said I DIDN'T want. I had such high hopes for this place because it's close to home, seemed like it would be great, but I feel let down by the way things were handled. UPDATE: Gave them an extra star - the owner saw this and called to have me back in for them to fix it. I'll give them another chance, hopefully the experience will keep improving. To be continued...
I have been going to the Yacht Club Salon for about a year and half. It was the 3rd salon I tried upon moving to Denver. Brooklyn is fabulous and i have recommended her to all of my friends!
This was my first time at the Yacht Club Salon and I am very pleased with the whole experience. My stylist was Erika and she spent a lot of time talking with me about my hair and learning how she could be the best stylist for my needs. I am loving my new haircut and getting lots of compliments! I am so happy to have finally found my new salon!
Incredible salon. Made the mistake of going somewhere else and I'll never do that again. Chelsea B is a rockstar, magician, wizard when it comes to custom color. She got my brassy, dry mess of a head looking stunning.
Love this salon,they are very professional and personal.
Love this salon and Erin Frost! She knew exactly what I needed for my style and cut! Stella was stellar also! Would go back in a heart beat!!
Chelsea B went above and beyond great service! My mother was scheduled for a haircut and pedicure but also wanted a manicure so Chelsea made time to accommodate her. My mom hasn't had a "day of beauty" in a while and she greatly appreciated all that Chelsea did and loves her new haircut Thank you Chelsea B.!
Shampoo, head massage, cut and style for a super reasonable price! I am always happy with my haircut. They also offer complimentary tea or coffe. Adult beverages are also offered for sale.
Natalie was awesome! Great service there and my stylist took time to make sure I got the best cut for me!
I had my first visit to get a pedicure by Karen, who was absolutely amazing because she was so thorough and friendly. This salon is so clean and eludes a welcoming spirit! Bobbie was so friendly and genuine when she welcomed me as a new customer. I already scheduled my next appointment and will tell all my friends. Great experience, thank you!
Chelsea's skills are boundless, as is attention from delightful staff to ensure clients have positive experience. Highest cleanliness standards I've ever seen. Experience completed with beverages and lots of current magazines which I never get to read as I never have to wait!
Natalie is fantastic with both women's and men's hair. She is very friendly and always caters to how you want your hair to look.
Getting my hair done is very important to a woman, right? That's what I think. I recently went to the Yacht Club so excited since i have not had my hair done since my accident. Rolling up to the salon in a weel chair and back brace I just wanted a cut and color no matter what the cost was i wanted a really good dye anbd cut, ending up with what was not even close to what I wanted and my long locks butchered. My stylest was very nice but I think she was in a rush. What really upsets me is the way the situation tries to get fixed. A whole run around of phone calls back and forth and by The time I get an email its on how to discuss pricing. By this thime I have to go to a second surgery and take the whole experience as as lose.
Get treated like royalty while sipping on wine or drinking a beer. Oh, and the stylists are amazing, too!
Erin has been my go-to ever since I moved to Denver, and always does great work! Thanks Erin! As for the salon itself, it's nice and big and the staff is all very friendly and welcoming.
Becca is amazing. Very kind, very talented. Takes great care of my incredibly thick hair.
Had a pretty negative experience, came out of the salon having spent a pretty penny and my hair looked no different (which isn't what I was after). Hairdresser was nice but wasn't for me at all.
This was the best salon experience I've ever had! Kim, my colorist, was SO knowledgeable and she listened to all my concerns. It was amazing!
This was a pleasant surprise. They got us in right at the last possible minute and then took awesome care of us. They were so charming and accommodating and gave us a bunch of coupons for next time or for friends. Lovely people and you get 20% off products if you go get service done. Really made our date night special!
Absolutely love this place. Kaleigh is my hair stylist. She is absolutely the best. Best hair experience ever never going elsewhere. Great customer service. Everyone there is so polite. Would give it a higher rating but Google only lets me give them 5 stars.
The staff is so welcoming. Chelsea is AMAZING. I had images from IG that I showed her for the cut and style I was hoping for. She spoke with me about my expectations and reality. She took 5 1/2 inches off my length and it turned out beautifully! Thank you!
This was my first visit, but surely not the last! The customer service was amazing from every staff member! I own a small business and customer service is right near the top of my list. It is so rare to get fabulous service virtually anywhere, so I was very pleased. I was given a welcome packet and a tour of the salon. Chelsea G was super! She was right on time (another important thing for me), she spent time consulting with me and was very interested in learning about what I wanted. She was professional and enthusiastic. My haircut turned out just like I wanted it! I would highly recommend her and the salon overall!
Recommend this salon. everyone is great, I wouldn’t mind any of the hairdressers doing my hair!
So happy with the color and cut Erika gave me! I had not been able to do anything with my hair for the longest time and she gave me the greatest hair makeover. She made sure I was comfortable and relaxed throughout the whole process and we hit it off like we had been friends for years. There isn't a single bad thing I could say about my first experience at the Yacht Club Salon. I look forward to my next visit!!
Karen is spot on with Shellac Manis! And the price is very reasonable. Very friendly staff and they seam to care. This is the place to spend your money and have NO regrets about it. Well done, Yacht Club!
I have had my hair cut at the Yacht Club for years, from the time the salon was at the old location to date at the new salon. Through the years I have about the same hair style, but in resent years I have had my hair left a little longer, as I have one side of my hair trouble sum, as it wants to puff out, this is a problem for a man because there is less hair for the styles to work with, the stylist took this into account, even with this hair style change my hair looks just like I wanted when it was shorter and as it gets time for me to get another hair cut, it still looks neat even though it has a few weeks growth. This probably do the fact, I have used the same hair stylist most of the time and she knows the ins and outs of my hair, this is an advantage for the stylist and customer because you come home with your hair looking just like you want it. Thank you for the great haircuts. Bill Marks.
I requested a cut by Theresa but she wasn't going to be available so I got a haircut by Andrea Wallace and set another appointment after the cut. I would like to cancel that appointment. I have tried for a week to like this cut. I showed her pictures of the cut I wanted and told her the haircut I came in with was not a good one. I asked for a long layer with a nice feathered bang (showed her pictures). My hair still looks like it did from the last cut I got. She snipped a little off my ends and shortened the length a bit and gave me a heavy straight across bang. I'm older and that is not a flattering look. Now I have a flat wavy top and the bottom of my hair is heavily layered and it flip's and flops everywhere with no shape at all. I read the reviews and thought I would get a good cut but didn't. UPDATE: I realize the standard response from the Yacht Club is the response I received. I was out of town most of the week that is allowed in the time frame of the guarantee. It wasn't and isn't convenient to return so I won't be back. I shouldn't have to come back. I gave ample detail of the cut I was requesting. I would like a refund.
Amazing! Love Stacey!
Love!!! Easy to find, affordable, high quality salan. Very comfortable and clean. My stylist, Stacy, is AMAZING. I recommend her to anyone.
I am glad I found this place. They are so wonderful and nice here. Karen, my nail tech is so wonderful!
Absolutely amazing staff and services. I came in with triple box-bleached hair, a complete frazzled yellow and purple mess, and came out with a smooth, beautiful blond. My stylist, Natalie, is wonderful to talk to and knows exactly what she's doing. Every time I go in to get my hair lightened and cut, the other customers (and even some other stylists!) marvel at the color of my hair. It's a wonderful feeling! The atmosphere is relaxing and at no point during my initial color fix did I feel shamed or looked down upon. It's well worth the price.
A full service salon with a very friendly staff. My hair professional Kristi was wonderful! She had several solutions for my over processed hair done by another salon two weeks prior. I looked 1000% better when I left and look forward to my next visit.
Have had only positive experiences here. I only go in for a sport pedicure so I'm pretty low maintenance. The ladies are always friendly and I enjoy talking to them when I'm there. Lovely and clean shop. I love the level of cleanliness and that all tools and basins are completely sanitized between each client. Nothing ever touches my feet that hasn't been thoroughly and properly cleaned. Love the salon! Maybe one day I'll have a girlie streak and get my nails painted
I highly recommend that salon..great stylist
Decent salon for Westminster. Couldn't find a stylist I connected with after my regular stylist moved away.
What an amazing experience today. My hair was transformed from drab to absolutely amazing by the talented Erin. I am so happy with my hair!! Thank you Erin! Can’t wait to go back :)
Great service!! Chelsea is wonderful!!
I love my hairstylist! Nice inviting place
This place lives up to all their awesome reviews, awards, etc. I walked out with a very good haircut and experience.
I look great, thank you!
Had my first experience the other day, I must say everyone and everything is just perfect in this place. I left filling like a million bucks. Can't wait to return.
They didn't have my appointment down right. They wouldn't work with me on hair extensions when I head already purchased hair. Day are a little bit uppity acting. If I had to recommend a place it would be Tranquility hair salon.
I bought a gift certificate for my wife from here, and she did nothing but sure how wonderful the experience was. These ladies were Ultra friendly, and very good at what they did.
Tiffany is amazing, very personable, and makes sure she does everything she can to keep you hair looking beautiful as well as healthy!!!!
Very easy to book an appointment. And the staff I talked to were very friendly. The receptionist gave me a tour of the facility and was very sweet.
Love my hair! And Theresa my Haircare Specialist. She Rocks! Thank you
Every time I walk into the Yacht Club Salon I always feel welcome and I am always taken back by the hospitality and professionalism of the employees. It's very clean and well maintained. My stylist Chelsea G. Is the only person that can get my hair looking the way I like it. And always makes me feel great from start to finish. 5 star Salon, 5 star stylists.
I had a wonderful experience, I went in to get a brand new look and Chandler did a fantastic job doing that for me. We did a new color and a new style and I absolutely love it.
Great people, always use new products for everyone!!
Finally I found a salon that I can say is one of the better ones. I have been searching for a good salon for a while since I moved out here from Florida and now I have found it. Special thanks to Mindy. She did a fantastic job on my hair. Will come back.
I love the Yacht club salon. I’ve been going here for as long as I can remember and they have never once disappointed me.
Natalie was always good to me! Always flawless on my brows and nails. However the scheduling policy they have there is the WORST! The majority of the appointments I had scheduled they ALWAYS called or sent a text message reminding me, the last 2 times not at all, then the girl wants to play rude on the phone, this is NOT Beverly Hills lol! They offer alcohol but I don't drink so not enough to get me motivated to continue coming back. I have since found a salon that is closer to home with a better scheduling system and I get the same care and respect. If you want a great stylist, alcohol, and a horrible scheduling system this is your place! Good luck!
A plus all the way..Thanks Yacht Club!!
Brooklyn and The Yacht Club is a one stop shop for everything that will make you feel good and look good. She does my entire families hair, now friends of my wife wanted to know where she got her hair done....her answer is Brooklyn at the Yacht Club, she is the best.
Emily is fantastic!!!!!
Always a wonderful cut every time. Very professional from the time you get there til the time you leave
This salon is amazing. They truly go the extra mile in every aspect. They have a membership program and provided me coupons from the moment I walked in. Erika was absolutely amazing! She did such a great job and listened to what I wanted. She also went above and beyond by showing me how to style my new hair! I highly recommend this place and can't wait to go back!
Had a haircut by Sydney. And while the salon itself is awesome, she butchered my hair. Sad to say this because she was super nice!! But I got home, and my hair was ONE INCH uneven from the other side. She styled it all curly before I left- which, I’ve never gotten styled like before. On retrospect, it seemed like a ploy for me not to notice. (Sad face.) It felt awkward, so I’ve dealt cause I wear it up for work anyway. I come from an amazing Redken salon in Norman, Oklahoma (that also has apprentice stylists). And I’m sad to say that I am crazy disappointed!! I’ll have to just go somewhere else in Boulder, and get my Redken products from my OK stylist when I visit. Peace out, Yacht Club!! ❤️✌️
Wonderful salon, everyone there is friendly & welcoming. Stacy is my stylist - she always does such an amazing job with my cut and color. A true artist! She takes the time to listen to my ideas for changing up my color (no matter how subtle) and always succeeds at making me feel brand new when I leave. I moved last year and will continue to make the 45 mile trek each way to see her - she is that extraordinary!!
I wanted to take a minute to let every woman know how amazing this salon is! From the minute I walked in I was treated well, the receptionist was so friendly and gave me a tour, the salon is beautiful! I was very nervous walking in as I have not let anyone touch my hair in over 2 years. I had a girl a little over 2 years ago take me platinum blonde in one day!! Needless to say I have very dark hair naturally almost black, I also had hair almost to my bum, I had so much breakage and was extremely upset about the services that I swore off ever going back to a salon. Anyway Jaime took so much time with me to explain what my hair truly needed to help with the HEALTH of my hair, she truly cared about helping me get my hair healthy again and that I can appreciate so much. I know it’s going to be a long process before I can have that beautiful balayage I desired but I left with something so much better, my hair felt like hair again and not like paper. I left with knowledge and a plan for my overall care. And not to mention my hair looks amazing, she was able to make that blonde closer to my natural color which is what I wanted for now. This salon cares about your hair, and happiness in the long run and I’ve been searching a while to find someone I trusted again!! So happy I will never go anywhere else. 5 stars well deserved. Side note the infinite monkey wine was amazing and my nails look beautiful! ❤️
It was my first time here and it really felt so welcoming, I usually never let people work on my hair since it’s so long and thick but Emily did such an amazing job! She made my hair feel so amazing and gave it a lot of volume and explained everything really nicely and she was so sweet, this place is so cute on the inside and very detail oriented, the prices are fair for what you receive. I got a hair cut with layers and texturized cutting off all my dead ends and also a deep condition, along with recommended bottles of shampoo and condition and only paid about 80$ with tip!
I had a hair cut and deep conditioning with Chelsea G. She sat down with me and asked exactly what I was looking for. The entire Salon was kind and welcoming. The staff was great. I highly recommend this place. I am from Texas but I will definitely be back!
Expected layers all over instead of here and there. Wasn’t a good cut at all!
I'm so glad I was referred to The Yacht Club - it's a beautiful facility and everyone I've interacted with has been so friendly, knowledgeable, and caring. During my first visit with Heidi she actually interviewed me about how I take care of my hair and what I wanted to change. She made some great suggestions and gave me a brand new look. My manicures with Rachelle are the best... she's an artist. The loyalty program is also a great bonus - I get rewarded for taking care of myself!
Always very welcoming and accommodating! Taylor, Bobi and Chelsea G are the sweetest! We always recommend Yacht Club!
My new go to spot. The service here is incredibly professional, and I didn't expect anything less. Kristi is my usual hair stylist but today I was served by Chelsea. Both ladies are amazing and great people to enjoy a conversation with. The atmosphere is always clean and friendly, and it's affordable! Always walk in and out with a smile and a lovely haicut. Thanks for being awesome!
Been going to the Yatcht for a couple years. This place HAS IT ALL! Great Vib, Talented Staff, Exemplary Customer Service. Thank you Yatcht for keeping me aHEAD of the rest!
Brooke is great! I would highly recommend The Yacht Club.
Complementary drinks, beer and food is available and hair stylist that actually listen to your wishes and concerns. This is the place to go.
I love Yacht Club!! Everyone there is just amazing and so, so, so nice. My stylist is Sydney, and she is the absolute best. I get so many compliments after she does my hair. She always takes the time to create an amazing style, as well as recommend products that I can't live without. I would never go anywhere else. Truly recommend YC and Sydney to everyone! :)
Its so nice a nd relaxing. The staff is very warm a nd welcoming. Also Stacy is the best! Amazing hair dresser
Chelsea b is a great stylist for men and women. Cuts, color, nails, and waxing. They do it all. Make sure to schedule an appointment as they are very popular.
For over 25 years The Yacht Club Salon has been dedicated to providing you with an exceptional experience. To continue this legacy for years to come, the Yacht Club has relocated to a brand new, professionally designed location specifically with you in mind. Helping our guests look and feel their very best has and always will be the passion that drives our business. Voted Best Hair and Natural Nail Salon for the last 4 years, the Yacht Club stands out ahead of the other salons in the area as the premier salon for both men and women. We are nicely located in Westminster just off of highway 36 and an easy drive from Arvada, Broomfield, Northglenn, Thornton, Boulder, Golden and downtown Denver. Designated as one of only 300 Redken "Elite" salons nationwide, The Yacht Club not only uses and recommends Redken and Pureology products but specializes in Redken hair color as well. Your Yacht Club stylists have a passion to keep you looking your very best and to attain the look you desire. Our stylist travel nationally to gain education in the most current techniques and looks from some of the world's most renowned educators. Whether you're in need of Highlights, lo-lights or color correction or desire fashion colors to natural looking color your stylist is here for you. The Yacht Club is a full service salon specializing in everything from custom haircuts, coloring, extensions, styling and straightening as well as makeup applications and full wedding party and bridal services. Don't forget to enjoy our private nail room for all of your natural nail manicure and pedicure needs. Remember, helping you look and feel your very best is our passion! Experience the difference at the Yacht Club Salon.
Personable stylists with a lot of skills and knowledge. Their services are always outstanding. Love it!
I see Jamie for fabulous pedicures. This salon is very well managed. The staff is excellent and friendly, the place is spotless, and the air is wonderfully clear. Prices are great. My allergies NEVER bother me here, and that is hard to find. Love this place.
Hi, I am visiting this salon for years over 7 years. But I can tell lately changing hair stylist has changed in quality. They asking you for tip but your satisfaction is not questioned. You don't know what you got when you come home. I am not happy with my lately visit at all. DISAPPOINTED. Hairstylist was very nice, have nice conversation but I have to be honest. I am tired coming back to someone to fix it. It happens before. I fix my hair home and I told her about my last hair cut and being not that satisfied. Well Looks like I need to change stylist. Salon looks very nice and clean - good energy .
This salon is top notch. Their stylists are educated and they actually take the time to listen to your needs. Becca was superb and I will most definitely be returning.
Curly girls- check in to The Yacht Club. I wish I had found this place years ago!! I've gone to a few places but never been wowed by my results. Chaz was my stylist today- super friendly and talented stylist who knows the science behind hair care and color. I need a cut, all over color and opted for their personalized hair treatment. Definitely worth it- my hair is happy and so am I! They also do nails, makeup and facial hair removal services. Definitely a one stop salon!
I really wanted to like this place, but will not go back for a manicure again. Paid $39 for a shellac manicure with nail art and it looks terrible. Told them I had a few broken nails and no effort made to seal them. The edges looked awful and there were bubbles. I almost let it go, but then a few days later my slightly broken nails were getting worse and the break was in a place where it needed repair; cuttint or trimming was not an option. They offered a redo which I appreciated. While the second time the manicure looked fine. It took 1 hr 45 mins and then I did not get my nail art but I didn't want to stay longer so fine. I paid for something I didn't get but I thought at least my nails look ok for the semi formal event I had to go to. Less than 2 days later the polish was chipping. I called on Saturday morning told the receptionist my issue hoping to fix it before the event and she offered a have the manager call back. By the time I got a call back it was late and I couldn't chat and the manager offered to call a week later. So I went along with my chipped polish. It kept peeling off and I took it off the shellac myself four days after the redo. This is supposed to last 2 weeks. For that price I should have just gone to body and sole spa. I called heidi back before posting my review and never received a call back. Heidi u did not call me twice. Um in response to owner, I did tell them I had an issue with my nails and wanted redone because of my event, response was to have manager call me. No offer to put me on schedule. Instead of blaming the customer why don't you retrain your staff.
I came into Yacht Club Salon with a head of hair that I hated due to years of over processing and bleaching. 1) I have to thank Bobbi for setting me up an appointment with Ellie and 2) I cannot thank Ellie enough for restoring my hair. She was honest with me about the damage to my hair without being condescending and she never pushed me to buy anything that was out of my price range. I actually enjoyed the visits and consider her a friend as well as a stylist. I have never actually kept/ gone back to a stylist before because none had ever made me feel appreciated. After only 5 short months and four deep conditioners :)... I ended up moving from colorado to california and I can only hope to find another stylist with half the talent as Ellie and others at the Yacht Club Salon. You can bet I'll have an appointment at the salon when I come home to visit!
I recently moved from Ohio and I had my doubts about finding a hairstylist to compare to my girl in Ohio but Talia is that girl! Her personality is fun, she's super friendly, her area is always neat and organized and her hairstylist skills are on point! I couldn't be more pleased. We all know how grateful we should be when we find a rockstar for a hairstylist so Talia...if you read this...thank you and keep up the GREAT work :)
Just had my first pedicure here! It was great. The salon was nice, clean, and professional. I’m glad I found a place to become a repeat customer.
I get my hair and nails done here and they always do an awesome job!
READ THIS BEFORE YOU MAKE AN APPOINTMENT. , Iam a single mother of 3 going through a divorce and went excited to change my look before starting real Estate school, when i first arrived everyone seemed nice, i made an appointment the day before and when the stylist pulled me back and discussed what i wanted done the quote she gave me was completely diffrent than what i got quoted over the phone, it was an extra 60.00 dollars, she explained that it was because she was a "higher level " stylist, that was disappointing to be decievied on the price however i figured i deserve a new look and was willing to go through with the price change, i proceeded to explain the vision i had for my new look witch was a light auburn carmel color , my hair was an ombre with brown on the top and the rest blonde, the stylist was amazingly nice and assured me it would look the way I wanted it or very close, i showed her pictures and explained it to her many times, she was extremely nice and assured me i would look fabulous, i enjoyed talking to her very much i opend up and told her about my divorce and starting real Estate school, so i expressed how excited i was for changing my look, well i guess she had another appointment and said there was 10mins left and someone else would finish it all that needed to be done was to rinse and style it, well she was ultra nice and seemed confident in her work that i trusted it would look great like she assured me, i trusted her confidence and proceeded to give her a 45.00 dollar tip without seeing the final product, so the other lady was ultra nice rinsed my hair and begin to dry it, i noticed immediately that it was way to dark, witch i had expressed to her i did NOT want, i started to feel upset and burst into tears explaining that this is not what i had wanted the woman took complete disregard telling me it would fade eventually, the manager/owner saw that i was upset and came to talk to me, i explained that this looked nothing like what i had told the stylist i wanted, she had a very un compassionate attitude towards me, telling me my hair looked fine, i explained to her that i didn't care if it looked good, it was nothing like what i wanted as it turned out a dark bergundy red, and the blow out was awful as well my hair was frizzy and looked like little effort was put in it, she then seem all agitated and aggressive telling me that i could stay and they would have to do more work to lighten it, it was almost 3pm and i explained that ive been there since 11 and i had to get my kids, not to mention i didnt want my hair to get processed and more damaged because more work was required to get it light again, she was completely rude and dismissive saying that if i couldn't stay for them to fix it that I would have to reschedule and come back, not once did she apologize to me for not getting the color i wanted even when i showed her the pictures and explained how dark and completely off to what i wanted she was very rude, and told me it was not guarenteed to turn out how i wanted witch not once was i told this until now, she then demanded i paid, and came back, i was completely turned off and felt robbed of my time and money as i ended up paying 155.00 dollars including the tip for a color i did not want, and not only was she ok with that, she was fine with me leaving her salon in tears, i found this completely disrespectful to be robbed of my time, my money and that the owner herself had no integrity and had taken advantage of me in every way, i will never give my businesses to someone who is this unprofessional and would treat me in such a heartless way ,what was suppose to be a great day with a new look ended with me leaving in tears, with a color i absolutely hate and bieng robbed of my time and money due to paying 155.00 for something i did not want, i recommend you dont waste your time and money on a place where there is a huge lack of intgretiy, the yacht club salon was a complete and utter disappointment and i urge you to seek other places as this place was awful and unprofessional.
Erika is amazing! I have very fine hair and she has recommended products and haircuts that have helped grow and volumize my hair. She even helped me order extensions for upcoming wedding. I always look forward to my time at the Yacht Club Salon. I highly recommend this salon. It is a tad pricey, but you absolutely get what you pay for.
I absolutely love this place! They do so much from nails to hair and makeup. They did my nails and hair for my wedding and did an amazing job. Now I go there regularly to get my hair done. The staff is super nice. Highly recommend!
Tiffani does a great color, cut, and style. I love that she remembers my dogs names. I have tried the mani/pedi station and wasn't thrilled about that. I know that it is ranked #1 in the county, but I'm not feeling it. Just eh. But they do hair really well.
Stacy is the best stylist ever! I drive over an hr just to get my haircut. Reasonable prices.
After the post below, I was contacted by the salons owner Heidi. She encouraged me to come back in and let them make the experience a good one. They were able to fit me in on a very busy Saturday morning. Theresa was given the task of cleaning up my cut and she did a beautiful job. I'm very happy with the way it turned out. I want to thank the owner Heidi for caring. As well as Theresa for doing such a great job and making me feel comfortable in a rather awkward situation. Im one very dissatisfied customer. Chaz was my stylist, she spent 25 minutes on my hair. All she did was cut a little off the ends and messed my bangs up. It would of been 20 minutes but I complained about my bangs, so she tried to fix them. She wasn't able to. I told the lady at the reception desk, but all she said was she'd talk to Chaz. What about my hair and the expectation that I was going to get a haircut?
I LOVE THIS SALON! Everyone is so nice and attentive, I love that they continue to further their knowledge in styles, products etc... My stylist is Stacy and I totally recommend her. I am a difficult client ;)...and I'm afraid of brassy hair but Stacy always takes care of me and is very knowledgeable and realistic with what I like to achieve with my haircut and color. You will always feel welcome here and everyone is always willing to help and answer any questions. Totally worth it.
This salon is awesome! The staff is very friendly and very accommodating. I definitely got pampered!
After moving to Denver a few years ago it was extremely hard for me to find a salon and stylist that catered to my thick hair. I found Yacht Club Salon while I was leaving Costco one day and made a mental note to check it out and boy I am so glad I did!! I called to set up a last minute hair cut and nail appointment and they were able to get me in on the same day within an hour! Almost unheard of. While entering the salon I was greeted by a gal who gave me a tour of their entire Salon which was very appreciated, then was seated and given a complimentary water. I met Emily, my stylist and she was sooo thorough in asking what I wanted, etc. Emily really listened to everything I said, took notes and recommended what she thought would be best for my hair. I walked out of the salon with the best hair cut of my life. I can actually manage my thick hair now after her wonderful cut and advice. I will never go to another salon after seeing Emily! Thank you Yacht Club salon and Emily for the wonderful experience. You’ve earned a client for life :)
As always, a great experience! Talia already seems to know what i need done before I can say it! Way to go!!!
Treat you fantastic and my hair is great everytime.
Love this salon!!
I love Yacht Club Salon and my stylist Chelsea G! I had a hard time mastering the curling iron, but thanks to her patience, I am now happy to say I can curl my hair with a curling iron! She's great at recommending products/services based on what my hair needs. I'm glad I found a salon close to my home with nice and helpful employees.
This is a very nice salon with all types of services available. The staff is friendly and helpful, I appreciate going here and Sydney cuts my hair great and is awesome at getting me taken care of !
Love my nail and hair girl! Recommend this place.
Best Salon ive ever been in. The customer service was amazing from start to end and everything was professional. Ive had a really hard time to get the haircut i always wanted for years and this was the place that made it come true.
Was in town for a huge event, and The Yacht Club Salon had good reviews and reasonable prices. WOW. If I lived in Denver, this would be my salon. I got styled and makeup by Becca, and she was so wonderful and made me so beautiful for my event! And ALL of the ladies in there were so nice. What a wonderful salon.
i finally found my forever hair home!!!! I was so impressed from the moment I walked in and got a TOUR of the salon! The receptionist offered me a drink (they have a menu!) and gave me a whole welcome packet and tour! Next, my stylist Becca (who is amazing), sat me down and really listened to what I wanted, she took notes and was so attentive and helpful. She gave me EXACTLY what I wanted and I am so so happy to have found her! She went through and taught me what each product was that she used and showed me how to use it and than recommended what I can get away with not getting as well! You can’t go wrong there, I will recommend everyone go there!
I love Sydney!! She does amazing color and braids
Always a 5 Star Experience at the Yacht Club Salon!!
Absolutely wonderful! I was new to the area, looking for a salon and i was so happy to find the Yacht club! The salon is beautiful and the chairs are very comfortable! Chaz did my hair and it was the best cut I have received in a long time! She was very knowledgeable and knew exactly what I wanted :)
I love this salon!
Beautiful people creating beautiful people
I got my hair cut with Brooklyn last week - what a treat! She was very engaged in the process of finding out what I wanted and listened attentively. She gave me a fabulous cut and style and I'm very happy with the results! The price was also extremely reasonable. I would highly recommend her services.
WOWZER!♥ My experience at TYCS with Brooklyn & her associate Erica AND THE ENTIRE salon team IS the definition of what a salon experience is supposed to be . . . warm, inviting, superior service by all, clean, very strong industry knowledge & the latest trends, honesty with what styles work for you, amazing results! I made new friends at The Yacht Club Salon, and look forward to my visit every 6 weeks! Thank you Brooklyn!
Th Yacht Club is amazing! I went to a different salon in Boulder and got a totally butchered balayage. I was soooo upset and disappointed but when I called The Yacht Club, they invited me to come in for a free consultation to see if they could help me out. They were all so kind and didn't make me feel worse about what happened to my hair (even though at first they thought I had maybe done it myself since it was so bad, haha). I scheduled an appointment with Kimberly who was able to work me in later that week and she did amazing work!!!! She ended up making my hair look exactly how I wanted it done at the previous salon and I was so relieved! She is the bomb at color correction and balayage! Now I regularly see Kaeleigh because she is great at cutting curls and she has helped me maintain the soft blonde I crave and I always enjoy sitting in her chair. The most recent cut she gave me is by far my favorite hair cut I've ever had! She nailed the short curly style I was going for.
I would send any one here. My boyfriend and I both get our hair done here. They are amazing and so accommodating. There is never a wait and the girls here are simply amazing!
Heidi always does a fantastic job on my hair. Clean and vibrant atmosphere. Great scalp massage.
I LOVE THE YACHT CLUB!!! The salon is beautiful, the customer service is excellent, and the staff are very friendly and incredibly knowledgeable. Their wide-ranging services include everything from color services to extensions to awesome mani/Pedi's. You haven't lived until you have tried out this salon!!!
I love getting my head and neck massaged during the wash! Add a glass of wine a beautiful haircut with style...it's PRIMO! THX
Everyone is super friendly! I always leave happy with the service. They have a lot of products but they don't push them at you aggressively like many salons will. My stylist rebecca uses the best products for my hair and gives great massages when you wash your hair. I always leave relaxed! Would love to get my nails done here too
I've been coming here for over 3 years - LOVE the staff, especially my girl McCall. Easy parking, great atmosphere.
I just got the best long bang pixie cut by Sydney! Not only is she a super sweet heart, but she is extremely knowledgeable on styling and even took the time to explain my hair type.
The Yacht Club was great. Everyone has a great personality, always ready to help you with anything you need. Kind, warm and most of all friendly making sure you are comfortable.
I had a great experience with Kelly today!! I was super nervous about going somewhere new, but I’m so glad I did. She was really easy to talk too, also didn’t make it uncomfortable if you didn’t talk. My hair turned out amazing, love it!! Plus great prices! I will definitely continue to see her!