I've been waiting for 1 month to make sure I wanted to do an undercut. I did my research, pros/cons, YouTube videos....4 weeks...and decided YES...then came to 'find the right place'. I searched Google for stylists near me, and Shear Zen popped up as a promotion. I initially skipped over it and checked out options 1 - 5, then Shear came back up as #6...I hopped on their website, read some reviews, looked at photos...and decided to reach out! They do have pricing online, but I needed to ensure my estimation was indeed correct. I emailed the owner, Krista, to ask a few questions...she confirmed my thought (roughly 1 hour, $40). I called at 1130am and made an appointment for 3pm, same day. When I walked in, the place was very clean, modern, and friendly. Krista was the only one there at the current time, greeted me as soon as I came in (she was finishing with a client), and as soon as that customer left, "well, you must be Ashley, come on!" [Very friendly demeanour] I showed her a photo of the undercut I wanted, needed to also take off a couple of inches, long layers, and straightened! Not a problem! I got everything I wanted, even tho I was nervous! [I told her why I wanted an undercut, and she told me it was the right thing to do!] :-D Anyway, it was great! She is very professional, bought the space roughly 3 years ago, friendly, knowledgeable, and I'm so glad I chose Shear! You will be glad too, trust me!