I just moved to the area from San Diego over the summer and had been getting my hair done in Vegas while I am there on business (which is a lot). Still, it had been way too long and I needed something done before embarking upon my first business trip of the year. The hair was looking baaaad. I was flying out on Saturday, January 2nd and January 1st a lot of salons were closed. Since Brieshi is in the mall -score!- they were open on New Years Day. Alas it's usually a warning if a salon is in the mall, but I'd walked past and they seemed legit. I was also really happy they use Aveda products. I make an appointment online and I am quoted pricing via their online system. Their system required a $65 deposit. Now, I understand no-shows suck, but in South Beach, FL (where I am from), San Diego and in Vegas I have never once encountered a deposit to see a stylist. I could have met her and decided she wasn't the one for me, but I was already $65 in. Usually the consult is free, they give you pricing (because really an internet program cannot do that) THEN you decide. That should have been red flag #1 for me.
I see Courtney who is VERY nice and we go over what I want. I show her photos and I tell her I want to be lighter. Not bleached and not a peroxide look, but about two shades LIGHTER.
I leave darker... and I was charged for toner; which is supposed to be used to a) either to fix something that went wrong or b) to give the desired color after lifting - I wasn't going red or strawberry blonde, so I wonder why she did this instead of a gloss. The color looks fine, it is definitely better than how I walked in, but it wasn't what I asked for and Courtney should have quoted me costs BEFORE getting started. Oh - and I was charged $55 for a trim. Not a cut/style - a trim.
When I checked out my bill would have been $255, however they applied my $65 deposit and a $20 first time customer "coupon". That still seems pretty steep to me. And yes, I have paid much more for color/cuts, however, in this instance the price was not commensurate with the services I received.
Alas, my search for an actually GOOD salon in Northwest Arkansas continues. I find their practice unethical; if she was doing "custom color" on me and the pricing was to be higher than she should have notified me of such.
The screaming child no one attempted to comfort just added to the ambience...
My rating: thumbs down on this one.