You will be able to see all the reviews of people like you who are purchasing the products of Crunch Fitness - Vancouver Mill Plain (Gym) near Washington.
At the present the firm receives a score of 4.1 over 5 and that score was based on 134 reviews.
As you can read, its rating is very positive, and it's founded on a high number of scores, so we may conclude that the rating is quite accurate. If there are many people who bothered to value when they've done well, it works.
As you know, we don't usually bother to set feddbacks when these are correct and we usually do it only if we have had a problem or issue...
This Gym is classified in the category of Fitness center.
This place is awful- incompetent staff. I’ve tried to cancel my membership 4 times, and the staff has given me the run around all 4 times. Called 2 times and have gone in 2 times and have gotten the same answer- “we will cancel in the next 24hrs to avoid charges” well here we are 3 months later and I’ve gotten charged for all 3 months. NEVER going back to this place and will never recommend to anyone.
Daemen: best yoga instructor ever
Love the cleanliness and size!
It says that they open at 5am, place doesn't open today until 9am, I'll be at work by then, thanks crunch for messing up my routine!
They have a decline bench! Most Crunches I've been to do not. That alone makes this the best Crunch out there!
Crunch fitness is so affordable and a great place to work out
I used to go to planet fitness, but they honestly have very limited things. When I joined crunch I was very very pleased with the amount of different equipment. Not to busy all they time ( I go 12pm) nice and clean. I want to try cycling classes!
Awesome, bad ass, zumba classes!
Cool staff!! Good new equipment!! Comfortable environment!!!
Great club! Love it
Great gym good atmosphere aqua massages tanning bed.. and they have a parkour area included with your better then basic weight and machine equipment
Very cheap and everyone is super friendly and the workers are willing to help with anything
Nope. Never here
New gym in Vancouver. Very clean and spacious. Wish it was open 24 hours. I recommend Levi Tom for personal training sessions because he's very professional, knowledgeable and gets you on a balanced routine. Thanks Levi!
Great place, staff is fun, everything i new and clean. Great place to work out.
Crunch is great, I've been coming to this location for 2 months. The only thing i'm "iffy" about is I'm paying extra to attend the classes, BUT It seems like they never check to see if the people in the classes have the peak membership. Supposedly you're supposed to take the white "class cards" when you check in to the class with you- but no one does it. Soooo why pay extra if they don't even check?
I would like to give both locations in Vancouver, WA a -40 stars since $40 was paid on 2/28/2017 and today is 8/26/2017. That's six months minus 2 days with no contact to me as a customer of when the gym might open or even updates with delays due to the many things they have listed on the Facebook page. Not everyone is on Facebook and people shouldn't have to go hunt down the answers of why they are not getting the services they paid for months ago. 100% unprofessional and bad business in general. I now get to file a claim with my bank to get my money back since there isn't a phone number on the website nor is there an option to email/contact via the web the Vancouver, WA gyms.
They have now overcharged my husband $1000 for training sessions. We were charged $500 last month and he went in to talk to them and get it cancelled. They agreed it was a miscommunication by them and he signed something to cancel it AND GET REFUNDED. He has heard nothing more about the refund and they just charged us ANOTHER $500. Very poorly managed.
Fresh and new equipment, and CLEAN locker room and showers!!
Great equipment, clean and well managed. Good bang for the buck and all positive vibes.
Very excellent gym! Lots of variety of machines and very clean. Even management help with everyday work from floor to bathroom cleanliness!! Excellent!!
Great ppl eople, knowledgeable trainers, good equipment
Great place to work out a lot of activities available for everyone's need no judgement gym personal trainers on standby Camp Crunch and cycling and yoga classes are available
Shawna is great at making sure her customers leave satisfied! Thanks for the great service!
ZUMBA!!!
Great affordable gym although don't like how there is an annual fee on top of your membership fee
Decent new club, definitely worth the price
Sweet team, and the place has everything you'd need except for a swimming pool.
I wasn't clearly told that there was an annual fee in addition to the monthly fee. When I signed up for personal training before the place even opened I was told I could choose how long the training is for. I requested 30 minutes but felt taken advantage of because they said it was 60 minutes thus losing time paid for. I cancelled within 10 days of the annual renewal and again unaware they say I must pay it for the next following year even though I'm cancelling along with the monthly fee. I still have two training sessions left paid for and I just want to cancel and I keep getting harassed to pay them when really they should be paying me. Recently had spinal surgery so I can't redeem the training sessions. They are not understanding and I can't get ahold of management.
Trainers ????? Love the gym
i visit WA 1 week per month, and I figured while I was here I’d try and keep in shape, as I have been powerlifting for the past 2 years and it keeps me motivated. When lifting heavy safety is important so typically for heavier sets I use a belt sleeves and wrist wraps. This of course leads me to storing everything in my gym bag which comes with me from station to station. Though apparently I did not notice the “no gym bags on floor” sign when I had signed up. Perhaps had I noticed this sign I would have not signed up, but alas I didn’t see the damn thing till today. So being compliant I walk to the front desk and explain on this particular day I have my work computer which needs to be by my side and I can not return it to my car or store it in a locker. In this I was replied with “ this is our policy”. I figured right away I was going to get no where arguing, besides it’s not that particular individuals policy, nor did it seem to me like they are the type of person willing to ask for exception for me this one time. I asked to cancel my memebership, to which I then asked if there was any pro rating since I had recently signed up. Again a blank stare. I don’t believe you the gym bag is a global crunch thing, though it is hard to tell with out going to each individual gyms website. This could have been a story of good customer service and then working with me to make sure I get my workout in. Instead it is a story of poor customer service more than anything. Tl:dr had computer in bag which needs to stay with me, asked front desk if I could keep bag for security purposes, was denied, had poor service, and canceled membership.
Love this gym!
Always clean and friendly staff!
SNOW DAY- WORK OUT DAY!!! I typically am very pleased with this gym...however- Snow days are a perfect time for the gym. Pretty frustrated to drive over here to find the doors locked. Nothing posted online, and no sign on the doors!?!?! Lot's of businesses are open today. If you're not going to be open...then communicate it!
Nice facility, I just wish there were 24 hours...
The salesperson kept trying to get me to sign up before trying the gym out, which I thought was silly. The gym is pretty nice though, however the dumbbell section is WAY to small and jammed together. It was incredibly uncomfortable and unusable when there was only a few other people. They do have an olympic lifting room which is cool but it only has two spots so its hard to get into. Tanning was good but the massage chairs were horrid, I barely stayed in it for 2 minutes, it was more like a pain chair. I have used quality massage chairs (not like the malls) and thought they would be more alike.
I went in today to try out this gym I met a couple of friends of mine there. While we were using the mat there that is public to everyone with some free weights a personal trainer by the name of jenn kept staring at us my friend stated jokingly that she was tired keep in mind we have been working out for the past three years the trainer was ears dropping she came up to us and very rudely said you should stop working out. First of you have a client that you are working with and are reliable for her not us second it is none of your business to say when we should stop working out and should focus on yourself she ruined the whole experience and was very disappointed that a staff member would be that disrespectful to someone that she knows nothing about I will never recommend this gym to anyone
Modern looking and feeling gym. Location is a little small and a little under equipped in my opinion for how busy it gets. High quality equipment is installed and is great to use when you can't get on it
Very friendly staff. Clean gym. Clean locker room. Nice options and classes.
Friendly staff, has all the basics, plus classes. You can get top level membership for $21 a month after your free week.
We love going to this gym. Everyone at the front desk and the personal trainers are super nice all the time. We like that the eqiupment is all very new and clean. Their monthly fee is soo reasonable.
Love this place. Great staff and great gym.
YES! The group exercise room is now COOL! THANK YOU! I love the Zumba classes and am devoted to Melody's class on Mondays! When I commit to a class schedule, I can relax and know that I will show up and DANCE! Excellent class selection and I like the design of the space. It's cool.
They don’t have the same pricing and packaging that they had when they opened and it’s also different then most crunch fitness’s. Want to bring a guest? Well better pay up with the 40 dollar per month plan now. Ridiculous
Great Gym, Clean, Great Classes, Lots of Equipment, Friendly People and the price is right!
Just got shorted $100 from my last check from Crunch (Vancouver Plaza) !!! Same with my husbands check....(who worked a graveyard cleaning for minimum wage. 20 hours a week. working with chemicals,in proper tools and finding hypodermic needles...) Feels so great to know I took charge to step away after realizing they do not care about their employees. This has happened to others who have left the company before, just didnt think it would happen to me. Underpaid and overworked thats why you will see such high turnover in their locations. I am happy for what I learned and I wish the best for the company, that I have to watch my back no matter what because there are snakes in the water.....
Great experience with the staff at Mill Plain, particularly Rachel at the front desk. I had questions involving my membership status and about the facility and she was extremely kind & helpful addressing my questions to come to a resolution. I will definitely be keeping my membership upgraded now! I highly recommend this location.
Great gym. Awesome room for squats and deadlifts.
It's a gym. Weights, cardio equipment and a locker room. No pool or any courts. If your not looking for anything flashy and it's near by it should have what you need.
This gym is well equipped and cheap. Pretty much anything you would need in a gym unless you are interested in a pool, basketball court or some other things you might get at a 24-hr fitness/LA Fitness. If you want those features, you have to pay for them though so Crunch is a great budget friendly option.
Nice staff. New equipment. Lots of space. It's an affordable way to get in shape.
I visited with a guest pass to check the place out. Good equipment. Similar plans as Planet Fitness. The machines were slightly different. But, most of the same types available at both PF and crunch. At end of the day, I felt less comfortable here and decided to stay with PF. No big incentive to change for me.
I love zumba with Vincent his great dancer
Great place! Clean.
Charges way more than they say they will. I do not recommend a member ship at crunch
Very basic, well equipped gym. Great price and convenient location.
My favorite gym
Super nice employees, clean gym, and affordable prices. :))
They have a great selection and an awesome free weight section. The staff is super friendly and attentive.
Rj does a great job, excellent instructor knows alot
Awesome place awesome staff. Very clean and great equipment.
New facility with very friendly staff. Rarely busy.
Nice staff. Clean gym.
Great classes
Did not attend, or go there...
Great clean place to workout, great staff thanks I am losing weight!
The absolute worse service. Hung up on by a "manager" if you can actually call them that. Wasnt able to get a simple confirmation email saying my membership was cancelled. Asked if i could get some form of a receipt to prove i paid and cancelled. Nope wasnt allowed that, just had to take their word I wouldn't be charged again. Its 2018, if I can sign up online why cant I cancel online?. Pay the little bit extra and go to a real gym.
The staff is very nice and trainers are experienced in may styles and area.
Bad customer service. I had frozen my account and then been charged for the next month. After requesting a refund, hoping they'd understand my confusion I learned that my account had never been frozen for the months I'd requested even though I had gone in and signed the papers. Getting in contact with the gym is also hard, I do not live in town at the moment and it took them a week to respond to my email and when I try to call their voicemail is full. I will be canceling here.
Customer service is terrible, fail to multitask. I have been waiting to use the hydro massage for over 20 minutes , while is no one using it . Unbelievable!
As far as budget gyms go this place is great. Clean, all new equipment that is too closely arranged and the classes are so so unless you want Zumba but for the price I don't think you really can expect more.
New equipment, current classes, not as crowded and uncomfortable. :)
They haven't opened the mill plane location and claimed that they would by may. It is now September, and they still have not given anyone a specific date on their opening. Staff was nice, emails and dates very misleading.
Great place to work out friendly staff clean .gyms are not supposed to be social clubs and this is not one. No fighting for equipment get in workout go home. Love it
Just got shorted $100 from my last check from Crunch (Vancouver Plaza) !!! Same with my husbands check....(who worked a graveyard cleaning for minimum wage. 20 hours a week. working with chemicals,in proper tools and finding hypodermic needles...) Feels so great to know I took charge to step away after realizing they do not care about their employees. This has happened to others who have left the company before, just didnt think it would happen to me. Underpaid and overworked thats why you will see such high turnover in their locations. I am happy for what I learned and I wish the best for the company, that I have to watch my back no matter what because there are snakes in the water.....
They charged and we never signed the contract. I like the equipment but the staff is trying to rip us off!
Great staff
Finally an affordable gym. I'm currently training with Jared who does a great job.
Good gym. Had everything you need.
My First day was Friday I liked it the staff were nice gym is clean I think it should be a good place to go.