Reviews of McLean Sport&Health (Gym)

Louise Boudreaux

I've had memberships at several other area clubs over the years and this has been the best by far! The staff at the front desk are always friendly and helpful. There is a great variety of cardio and strength equipment to get a different workout every day, plus many FREE group fitness classes! The women's locker room is kept clean and it's great that they provide hair dryers! The Cafe Monaco is an extra added bonus! You can grab a smoothie or coffee on your way out!

Rod Young

Tennis courts are dirty and lighting is sketchy (better on the clay courts). But, overall a decent facility. Very hard to find your way around at first!

Cynthia Shannon

friendly and help full staff. Always very clean.

Mary Ann Nicklow

This place is gigantic and offers some many things. And the staff is beyond welcoming.

Glenn Myer

I cannot tell you how rude and insensitive the workers are. You pay to serve Sports & Health, they discriminate against disabled people, make fun of people with cancer an they ignore you like you have Leprosy. Their whole attitude is you belong to a country club, it's a privilege to even be there. No matter what lies they tell you to join their CRACKER Club, go to a club that actually care about your health and not the status of how you appear. The employee, Ben stated on the record that the club's rules cannot be broken. Ben totally disregards federal law, the people that pay for swimming lesson have priority over disabled individuals. I'm sure he is correct. Bill the manager has apologized for the conduct of his employees and that does mean a great deal, but I just cannot return to Sports and Health and neither will my wife.

Erla

Terrible and awful experience with this club. They do not care about their members and Director of operation did not even try to help with tour matters at all. They have rude owner of Augustine cafe that treat members of S&H with zero respect. I will not recommend to be a member of this club and never get even a drink in this cafe due to discriminated treatment, zero tolerance and respect for customers!

Phuong Huynh

Couldn't find the freaking gym. It's hidden

tfb123

How many indoor courts do you have? Are their additional court fees? Do people find it easy to get the court times they want? Thanks!

Valentina tang

I have been a member here since 2015, I joined with my one year old daughter. We are still enjoying this club and the membership. If I get lazy and think about skipping a day of work out my 3 year old now will tell me to go to gym because she loves the kids club because the staff is very friendly and professional. This club has plenty of classes and programs for different ages and fitness goals. One of my favorite programs is EP and Zone 4 what give me a good full body work out. I also love Yoga, hard drive and body pump class. It is a nice, clean and never over crowded facility.

Nathan Ho

Worst experience with the parking fees experience. Discussed with management and no one cares to call back as per being requested by members. Whirlpool is broken so frequently especially during each winter time. They put too much chlorine in the pool water that caused itching and rash... All the trouble makes us considering the membership renewal.

Juan Francisco Rivera

muy bueno note pierde

Dianne Mitchell

Tennis courts are not air conditioned effectively in summer -- a/c not even turned on until 11am .. hot and super uncomfortable for any morning players. For this we pay extra????

Morgan Hanzlik

Regency S&H has it all - huge fitness offerings, multiple pools, 100+ group exercise classes included in your membership, a café, a kids klub, and a very experienced staff. You can't go wrong here!

Shireen Lakhani

Only took swimming lessons here, but had a great experience. Interaction with the staff was great and the manager there (Bill M.) is fantastic!

Sultan Alshehhi

Wonderful gym , great pool and work out machines , and the cafe is enjoyable and has many healthy options . My daughters like this place .

Arzhang Zamani

Worst Gym ever. They Charged my account for two additional months after cancelling ahead of time. It was against the contract that I signed. Not recommend it at all. They have outsourced the customer service to another company which is never reachable. Very SAD.

Kate Healy

I was a member of the gym for just about two years. I had to cancel my membership this month because I’m moving otherwise I would definitely stay! I really enjoyed the classes (Monday and Wednesday evening yoga class is awesome), the clean and spacious locker rooms, and the cafe. I was also a member of Zone 4 fitness, a group interval class that took place right at in the gym. The Zone 4 membership is an additional fee but totally worth it in my opinion. I was in that program for the last year of my membership and I couldn’t speak highly enough about Max and the other trainers. I received a personal tour from the GM Bill when I was considering joining Sport and Health, and he was very accommodating when I needed to cancel my membership as well. The staff at this club is great. I would definitely recommend this gym to anyone in the area!

Azeb Tamrat

Bill the general manager is the epitome of professionalism.

Ted Borduas

I use this club for the pool and jacuzzi. Front desk is super friendly and everyone says hello and good bye. Employees seem like they enjoy working there.

Shana Rothman

Love the group exercise classes, great equipment, pool, and basketball courts. Checkout the newly renovated locker rooms, they look gorgeous!

Stephane Arsenault

As an update to my previous issue with regards to having to pay an extra month of unused gym time when cancelling my membership, it turns out that there was a misunderstanding in my particular situation. Military members can have their membership cancelled on the same month as requested when being moved for service reasons. This request is now in the works and I expect everything to be resolved. Thanks to the Sport&Health team making this right and making me leave with a smile :). Cheers, ---------------------- Had a mostly good experience with this gym right up to the end where we were being sent out of the country (military family). When I tried to cancel my membership on 22 Jun, I was told that the earliest I could cancel was nearly a month and half out, on 1 Aug. Therefore, I now have to pay $159 for the month of Jul when we won't even be able to use their services. I would argue that their policy has been intentionally setup to make a maximum profit from members leaving. With pretty much everything else, you are able to cancel monthly services with a one week notice. What's their argument, that they can't process the request in time before the next payment hits? That would be a lame excuse.. Beware, beware, my friends, and be informed of shady practices!

Z H

Update: The response from the owner also did ABSOLUTELY nothing. I have been dealing with sports and health for months now. DO NOT SIGN A LEASE WITH THEM. Absolutely horrible! The gym is terrible and has horrible service. Totally overpriced and when trying to contact customer service, they tell you to complain through email and then you get a robot response back. They will lie to you to get you into a membership. The employees do not care about you, your health, or any crap they tell you. They just want to suck the money out of your bank account. So if you're ready to sign a contract with sports&health be ready for absolute ludicrous customer service. I will NEVER recommend sports and health to anyone from personal experience.

soojin park

친절한 직원들 깨끗한 시설 좋습니다

vinphill Seung Phill Lim

So nice !

Katty Birchall

I ve been a member of this gym for the last 3 years and I just have positive things to say about it! I love it there, is like a family, everybody knows you and recognize your hard work in the gym! Im not there to waste my time Im just go there to workout and for a period of time I had to use the lockers and the showers, everything was impeccable and nice to be around.The staff is great ,always nice ,whatever you need or ask they are there! LOve this place and as person that moved a lot from a country/city to another one I can say this is by far my favorite ! Thank you and keep doing the good job guys!

Matt Solomon

The clothing hooks formerly located near the restrooms were removed. In their place less than half of them were relocated to near the gym entrance. This was supposedly done because the old location was considered too secluded and subject to theft. If there had been a theft problem, I could understand the move. But there had been no notice that there was such a problem. The new location near the entrance to me creates more of a possible theft problem because the thief could exit the gym in a few steps. Also, the reduced number of clothing hooks will be woefully insdequate come the colder weather. Even now, benches for sitting are littered with items previously hung on hooks. More hooks...please.

Sarah Helminiak

Great club. Listen/Look: I've got no issue with Pure Barre or Core Power Yoga - but here's the thing - that's all you get - JUST barre or JUST yoga. Here's the deal - I need more than just one thing. In fact, I want it all: yoga, body pump, trainers, free weights & machines, and lots and lots of fancy cardio equipment with TV's so that you've forgotten that you're running or ellipting (not sure how to make elliptical a verb). And even though I want it all, I'm a yogi at heart - that's my bread and butter. It takes a really unique club to be able to offer all the bells and whistles AND still provide quality yoga instructors - and I hesitate to advertise this for McLean S&H, because some of the classes I go to are already crowded (hint - DO: get there early/DON'T: get there late and ask me to move) - but I really love the instructors here. Silvina and Kevin are great yoga instructors and I try not to miss a class. My yoga game has really progressed and I love the way my arms and abs look these days! On top of it all the facilities are always nice and clean, the Mind/Body room is very calming, the Cardio/Weight room is huge and has everything you would want and the staff is always very courteous and helpful.

Jay Waldron

This place is awful.

Aaron Smith

My experience at this club has been great. There is a large variety of equipment and things are very up to date. The space is very large so even during the busy times, you can find space to do things. Staff is very friendly and tries to help all members. Great club.

Abcd Ee

I am very unsatisfied by the tennis membership management and the manager of McLean sport and health. I have been a gym member for a year since I moved to Virginia and recently upgraded to tennis membership for 3 months. I want to use ball machine, which is only available at 2 courts. However, since being a tennis member, I have never been able to reserve a court with ball machine no matter how in advance I tried to reserve. The 2 courts are taken by a program, even though they don’t use the ball machine. One time, the front desk helped me to change the program to another court without ball machine so that I can practice with ball machine(also pay for the ball machine). When I called the manager to see how they can fix this for their member, he said there is nothing he can do and he suggested me to downgrade to gym membership!

Alex Kalinovsky

I have been a member for more than 3 years. I think it is the best gym in the area - clean, lots of equipment, professional staff, great pool and locker room. I was surprised to see the negative reviews. I am sure there is always something imperfect but I would challenge those people to suggest a better gym. I have tried everything around Tysons and I don't think anything comes even close.

Lisl Croft-Glamcevski

RELENTLESS rude pestering sales staff still continuously emailing us after a YEAR of unsubscribing!!!! This gym clearly is desperate for members and does not care who they harass or how you ask to be left alone. They also post cheap signage all over local roads which annoys businesses and residents.... 24 Hour Fitness in Spring Hill is an EXCELLENT gym with superb equipment and tons of space and light, clean facilities and a very well run kids club; at almost 1/3 the price of this cramped and dark gym....

Farah Daher

Worst experience at this gym and the kids club. First when we arrived to drop off our 18 months old daughter, we were greeted by unprofessional teenagers. They didn't know how to answer basic and simple questions. One of them was careless, irresponsible and rude. She was sitting against a wall far away in the room. Didn't look to me like she was paying attention to the kids. Also when we were talking with her she didn't bother to come near us to see how she can help. It was obvious that she didn't like her job and she hated what she was doing. Nonetheless we dropped off our daughter and went downstairs to change into workout clothes. Came back upstairs after couple of minutes to check on her before i start my workout. She was crying hysterically in the corner by herself without an effort by the girl working there to attend to her or comfort her. The working girl was walking carelessly and not caring at all about the kids emotional needs what so ever. This is unacceptable the way they were treating the kids over there. Irresponsible teen agers who are obviously not enthusiastic about their job and have no emotions toward the kids should never be allowed to work there I am cancelling my membership and never going back there again. P.S. I would never trust them with my kids!!!

Ying Liu

WORST experience ever. Give zero if possible. First when I called to registered tennis lesson for my son through phone, like I always did, they told me I have to go to their site. Then after I went, the sweet sales lady dragged me into buying their membership to get discount on my son's tennis lessons, leaving me the impression that it IS a one-year contract. I used the club sparsely whenever my son has lessons there. After one year, my son switched to another tennis program. I thought this yearly contract ends, so I stopped visiting the club too. Lastly seven months after I stopped going, I found my credit card had been charged monthly fee since my ONE-year contract ended. That means I have been charged for SEVEN months without knowing it and without using any of their facility. I called and complained about not receiving any notification of auto renewal and they just coldly told me it's my responsibility to READ the contract and to CANCEL the membership through email. They won't bother to send me a courtesy email to notify me it will be automatically renewed, like THOUSANDS of other businesses would do. Here is what their exact language when I asked why I have been receiving tons of promotion emails from them but NOT a single one about membership renewal - "No, we don't do that". Be a smart consumer, not like me, try to avoid such FRAUD as quick as possible. I believe there exists TONS of other fitness centers which have much BETTER facilities, locations, and services. If not for my son's tennis lesson, I would never bother to visit this place. Period. Updates: I changed this review from one star to four stars because the manager, Bill, did contact me and talked about my frustrations and kindly offered me the refund, which means that they did care about their reputations. Thank you, Bill! But I do want to keep this review because 1) I really hope they will change their policy of not sending customer courtesy auto-renewal email/message. 2) I want to remind other potential tennis lesson participants, you can contact the company that is running tennis program DIRECTLY to sign up for the lessons online, which means you do NOT have to go to club talking to membership sales person, to avoid ALL of these I have gone through. SIMPLE.

Mark Noble

I've been coming to this Sport and Health for several years; I started at the location in South Frederick (MD) before moving to Fairfax. It's rarely busy when I'm there (about 3:00 pm) and the free-weights are always available. I don't use machines, but there is a great selection for those that prefer them. Great selection of cardio equipment as well. My only complaint, and this isn't even about the gym itself, is about what happens in the locker room. It is very disturbing how people feel the need to wonder around the locker room completely undressed and exposed. The shower area, and the showers themselves, are plenty big enough to undress in. I've even seen someone sitting naked, spread eagle on the couch by the TV. I wish management would do something about this. Undress in the shower area, or cover up with a towel.

Naz S

Love this gym. Management is fantastic! Always clean. A very pleasant place to work out!

Malaika Pacque

I have been going here for over a decade, and I have nothing but positive things to say! The staff is absolutely amazing. They are so helpful, friendly, and always receptive to feedback. The gym provides so many amenities from swimming pools, tennis courts, to workout groups- just to name a few things. Not to mention, the gym is stacked with an assortment of cardio and weightlifting machines. The gym always seems to be adding new components from the latest workout machines to recently even a purified water fountain! Additionally, it doesn't hurt that the trainers are extremely helpful and always ready to answer questions. The atmosphere is so positive and supportive; I couldn't ask for a better gym! Again, I cannot emphasize enough on how spectacular the staff is since it is key component that has kept me such a satisfied member of this gym for so long.

Don Leichtweis

Comprehensive facilities, friendly staff. A pleasure to workout here!

Nazaneen Nassiry

Love this gym!

Tabytha Baggette

I have been doing Zone 4 at this location the past couple of weeks and I love it! Joe is awesome and always patient! The club has endless possibilities and the front desk is always welcoming!

Bruce Kraselsky

Regency Sport & Health in McLean is by far the best tennis-focused club in the NOVA area. The clay and hard courts are well maintained year-round (indoor hard courts and heated bubble for the clay during the winter). The courts are almost always available with a bit of advance notice (because they don't allow seasonal court reservations - i.e., same court each week at a give time for the entire winter). I believe the club attracts a better caliber of player as a result. The other facilities - fitness centers, pools, squash and racquetball courts, and group programs, such as yoga, are also great, and they have a good cafe on the first level with a broad menu. The mens' locker room is ok, but could use an upgrade, including steam room. All in all, there is nothing like it for the money.

Brian Strickler

I question the majority of the positive reviews posted in the past 1-2 years. They all appear to be written by staff members. The volume of kudos given to to them and the elaborate details are telling. It is expected on google, but you went over the top. Look at the trend before/after that time frame. What is it really like there?

Brian Smith

BEST club EVER!!! Love the staff and the club has everything!!! Also, the GM is Great!

Fadhel Fatani

Great

Wilson Rumble

This gym is OK for S&H. The Men's locker room had a steam room and whirlpool and few years back but it is now removed in place of an "enhanced" locker room. Some enhancement...BRING BACK THE STEAM ROOM AND WHIRLPOOL!

Steven Black

Great classes, new equipment, not too busy, and both the staff and the clientele are friendly

Kinda B

Sucha lovely atmosphere, qualified staff & instructors, and amazing pool and tennis courts. I feel empowered as soon as I step foot there! Highly reccomend Sport & Health!!

Bakhtiyar Huseynov

Shitties gym ever and stuff. Today I went there and couldn't find a parking for 30 mins. I tried to talk a manager and he was super racist and discriminative to me. Horrible experience

George Bocchetti

This is an excellent gym. I use the free weights, strength machines, and treadmills often. The equipment is well-maintained and neatly organized, and there is plenty of space for stretching and free-form exercises. There is a lot of equipment, so there is rarely a wait, even right after work. The staff is friendly, and the locker rooms are large and clean. Two thumbs up from me!

Peter Ugone

Mclean Sport and Health is a terrific place to workout. Whether you have a beginner, intermediate, or an advanced level of experience working out, the Mclean S&H has a great atmosphere for everyone. Personally, I believe all the personal/fitness training, management, and front desk/custodial staff are very professional and will do their best to sort out concerns, questions, problems, or goals. I used to play college football and the personal training staff would help me identify and correct weaknesses in my lifts and mold me to become a more productive athlete. Currently, over the span of 65 days, in partial help with the training staff, I have lost 35 lbs, while maintaining my lean mass. From an athlete's perspective, the personal training staff are distinctly respectable, knowledgeable, and professional in the area of exercise science and athletic performance. In addition, the Mclean S&H also provides a plethora of other amenities as well, from yoga and pilates to swimming and tennis training, the Mclean S&H is more than just a gym with weights and cardio equipment. As a member for almost 5 years, I can say that the Mclean S&H has a friendly and goal oriented atmosphere, that is evident from the management of this organization all the way down to the new member on their first day. I don't want to sound too much like a robot, but if you strive to reach physical goals, the hardest part is not the working out itself, it is maintaining your willpower to keep your diet in check and to consistently push yourself to reach your desired goal(s).

Damon Hanlan

We have been members for the past several years and couldn’t be happier. This gym has the best facilities in the area, is very family friendly (one of the only ones to offer childcare while you workout), and has an array of classes on offer. I’ve always had positive interactions with the employees, who are quite friendly. Signing up for tennis classes proved to be difficult (disorganized process), but aside from that, we love this place!

Douglas Johnson

Nice club - clean and modern facilities. A couple pet-peeves: - Friday/Saturday night early closing (this is when I have free time!) - Locker room renovation a few years ago was poorly planned - most men's lockers are in an aisle where people are constantly bumping into you as you try to chage.

Younes Aburub

Nice and clean gym

Grace Socash

I really like sport and health! These people who are commenting have clearly never been to the gym in McLean by the giant (not naming it) but it's creepy, mildew smelling and no windows. Sport and health is by far the best option in McLean. The outdoor pool area plus snack bar plus nice new equipment makes it an easy sell for a recent college grad.

A J

Worst gym ever. They never end your membership and keep billing you forever. Just run _ I have had problem cancelling my membership for over three months - they don’t stop charging my credit card - Very Sad

Mike Vassalotti

This people are bad, really bad - they do not answer the phone - I tried four times to call them during business hours - listened to all their automated blah-blah, each time for at least 30 minutes, with no answer - finally I hung up. Once they get your credit card, they won't talk to you anymore. Want to call to know details about the charges on your credit card? Forget it! Of course, there is no phone number to call on their web sites to ask about charges or contractual terms.There are only phone numbers of local gyms, but, if you call about billing they say it's not their responsibility and decline any assistance.

Michael Whitfield

Loved using this gym - went here for about a year and a half. Initially one life was being difficult canceling my membership but they fixed it.

Tina C

I've been working out at this club for over 20 years. Upgrades have been wonderful and the fitness center has all kinds of new equipment. Staff is always friendly. Clean locker rooms too!

Svetlana Mae

Valentina at the membership desk is very helpful, informative and easy to find. She explained features of the club of which I had no idea. Also, if you enjoy group exercises, I highly recommend Margie who leads Club Strength on Sunday mornings. She strikes a nice balance of strength and flexibility. I always feel great after her workouts.

Derek Hu

clean and nice gym.