Reviews of Crunch Fitness - West End (Gym)

Robin J

Love Crunch, and, in particular, THIS location. The staff is always cheery and happy to see you when you arrive. The gym is clean and organized. I do personal training with Jesslyn 2-3 times a week and she has made an incredible difference in my fitness over the past 7 months. Jess is always on time and always prepared for me - since we meet at 5:00 or 5:30 AM that is very important to me! I previously belonged to another unnamed gym (with a name similar to a precious metal) - it was filthy and the staff, while some were nice, was overall dismissive of my concerns with how dirty the equipment and locker rooms were. Crunch is awesome - so glad I switched!

Sravani Chakravartula

I used the crunch fitness gym facilities for a year and had to move from the place after an year. The receptionist said no need to do anything extra to stop the services after the 1 year contract is done. But, they continued to charge us after auto-renewing the contract and without informing us. We had to pay a total of $200 for their negligence and now they avoid answering our calls for explanation. Worst customer service ever! I would atleast expect a response to my calls and a proper guidance about the contract extension rules. I would never use their services again.

PJ Freebourn

Classes and facilities are great.

Gretchen Moen

Kevin's Badass Bootcamp was awesome! Challenging stations with kettlebells, trx, punching bags and more. Thanks, Kevin!

Christian Boughner

Offers highly affordable options with a helpful and friendly staff.

Ross Mullins

Doesn't get too crowded in the afternoon.

Jake & Destiny Bullard

I just stated training at crunch with Jesslyn. She is a great trainer she’s positive and keeps you motivated, the whole work out chant “you got this, you can do it!” Can’t wait to see my results down the road.

Sara W. Ferraro

Great place to work out! Jesslyn is fabulous!

Jessica Amidjaya

I hate working out, but my trainer Tim keeps me motivated. This is the longest I have ever kept up with working out on a regular basis and I truly think it’s because of him. Thank ya.

kassi obrien

The worst experience with a gym and personal training in my life. Buyer beware they will high pressure sale you personal training packages. You have 3 DAYS to cancel your contract, a "cooling off period". I hope the info will save some of you from making the same mistake I did. You will also need to go in person to cancel the general membership or they will continue to charge.

Heather Garman

Jesslyn Mundy is a very professional trainer who knows exactly how to make me love her and hate her at the same time! She always keeps it fun.

Rochelle Linsenbigler

This is by far my favorite gym. My only complaint is that they are aren't EVERYWHERE in the US yet. I train with Jesslyn ,aka death trainer. I'm an avid weight lifter and runner but, the workouts she puts me through actually CHALLENGE me. She combines weights and cardio in both a fun and challenging way.

Marwan

Same equipment you'd find at ACAC/AmFam at very affordable rates. Friendly staff. Nice location.

Maria Rosario Bocobo

I joined Crunch in July and am quite impressed with the facility. My trainer, CJ, is awesome. He tailored my fitness regimen by asking important questions such as lifestyle, injuries etc and most of all, what my goals were and what I would like to achieve. He emphasized stretching and warm up as well as proper movements and positions. He also made sure that execution of the various exercises were done properly by showing me first and then watching me go through the motions. All in all, I would happily recommend this branch and CJ. One last important thing, CJ is both very pleasant and respectful!

Peggy Miller

Great staff. They ask you what your goal is and advise you on what machines will help you obtain that goal

Daniel Evans

Friendly staff, new equipment, good layout, cheap!

David Scorca

Membership is reasonably priced and the equipment is always clean.

ATJ GCE

The staff is always friendly

Glen Carver

Great place to work out. Super clean facility. A little crowded at peak times.

Nick Roberto

Terrible equipment, and lack of equipment. Fair price though.

mark h simmons

Great place to get your sweat on...Great and knowledgeable staff... And personal trainers like Jesslyn who will take you to your goals and beyond.

Matthew O'Toole

Not a good company. Shady ownership that mistreats members.

Mary Hart Spivey

Madison Gunter is my trainer. She is supportive and pushes me to my limit. She is patient and encouraging. Crunch West End is an excellent gym and has friendly staff, I am so glad that I joined this gym.

CBM Business Consulting

If you are looking for the best Zumba class in Richmond, look no further. Mary's classes at the Ridgefield Parkway and Glenside locations of Crunch are hands down the best. Thanks Mary!

Alexis Hailstalk

Jesslyn is really great about showing me good form and modifications for exercises that causes pain and prevent myself from injury.

Wanda Smith

Jesslyn is not only a great trainer, she is an awesome person that really cares. She makes me feel good about myself and that motivates me to work harder. I am so glad to have the opportunity to train with her!

Dianne Heldorfer

Jesslyn Mundy is very conciensious and strives to meet my goals. I feel like she has a plan which I appreciate and I look forward to my sessions and meeting my goals. If anyone can help me she can.

Cory Hamilton

New facility, opened in December. Contract free $10/month. Annual membership fee of $40 I believe. Friendly staff.

Victoria Lua

Nice place! Modern, clean equipment with lots of options - free weights, machines - lots of space to workout in. Comfortable atmosphere - I like that Crunch draws all sorts of fitness levels compared to some of the other gyms in the area which seem to draw a type of person. Lots of locations! Friendly front desk staff.

Abbie Haynes

I love Crunch West End. It’s where I started my fitness journey and found a love for the gym, being active, and living a healthier lifestyle. They also have the greatest personal trainers, ESPECIALLY Madison. She tailored all of our training sessions to meet my needs, and made them so enjoyable. Definitely go try it out if you haven’t!!

Ron Melancon

Loved this place. The rate is excellent and the spinning class is fantastic. I love the BoSU class and the Chizzle class. Why pay outrageous YMCA rates for stuff that the YMCA gives to other people for free. Why support people who scam the YMCA into reduced rates and let others pay for the people who know how to play the game. At Crunch you only pay what you should have to pay all along.

Gloria Walker-Johnson

Knowledgeable and friendly staff. Love my trainer Tim!

Stephanie Bilgin

I went here today to workout and was rudely refused by JanMary at the Glenside desk. She took my drivers license and my husband’s ID and rudely stated that both of our memberships were canceled. We offered to show our bank statement wherein 24.95 a month is continuously debited for my membership plus one guest. I tried calling two other crunch locations to rectify the situation and was told managers are only working between 10a and 6p, Mon - Friday. Nice hours. Complete disregard for common sense or customer service. I’m certain they’ll continue to charge us for a membership that may not be used. Buyer please beware!

Karen Rader

Crunch West End rules! In large part because of my work there with trainer Eileen Lorenz (the facilities are pretty basic) She is knowledgeable and pushes me to do as much as I can without injury. I also love her humor. ;-)

AW Droter

Kevin P teaches two of the best classes at Crunch West End: TRX and Bosu Bootcamp. And lucky for us - they're back-to-back on Tuesdays and Thursdays. His classes are awesome because he gets creative with it and makes working out fun - you never get bored because he changes it up and you always get a fantastic workout because he knows his stuff!

Chris Buchanan

Took Kevin's Bad Ass Bootcamp class with my wife last night. Wow, what a great workout! I'd recommend this class to anyone. Kevin has some great insight and knows what he's talking about when it comes to fitness and conditioning.

Lisa Borres

Kevin's Thursday Bad-Ass boot camp class does some serious work! I've never had such a love/hate relationship with a class! Definitely a great workout! My husband loves it as well. It's not your typical class!

Heather Barnes

FIVE STARS for KEVIN P's Camp Crunch Jumpstart Class! I loved learning how to use the CTC in new ways and KP always does a great job of introducing new functional fitness exercises that are challenging and fun!

Amy Armstrong

So glad I took the suggestion of a friend to join Crunch! Everyone there has been super friendly and helpful. Deciding to start personal training sessions with Tim was a real game changer. He has been supportive and answers all questions while being encouraging and empowering with his knowledge and passion for fitness. I cannot say enough good things about Tim and look forward to continuing the journey!!

Heather Lonigro

Best ever

James Mclean

Awesome gym when its not peak hours

Leslee Cavanaugh

Love this place. Lots of great equipment, friendly staff, place is clean, bright, yet affordable. A great choice.

Montia Carter

I have been a member at crunch for a couple of years now. I decided to get a trainer this spring, and I was paired with the BEST! CJ is nothing short of amazing, he’s crazy knowledgeable super kind and most importantly he is an excellent motivator! I say this was my best choice for my 2019! Thanks CJ crunch is super lucky to have you...and me too!

Alexandra Torres

This place is a great spot to work out at . Reasonable prices and the staff is very nice . Had a hour free training with one of the gentlemen and he remembers and talks to my boyfriend basically each time we come in. I feel like that’s really nice of them to do since I know they see hundreds of people a day .

M Brooks

My boyfriend and I recently joined a little bit ago. The staff has been very nice and helpful! They say hello when you walk in and say goodbye when you leave (unless they're busy with another customer, which is understandable). The staff is always friendly and willing to help as best as they can. Crunch is a great place for a great price! The class instructors are nice and helpful as well. I would definitely recommend this gym to others.

Patty Bishop

Been working out with my personal trainer Tim Crooks since may, loving my results so far, Tim ROCKS!!!

Wei Styer

This is my home gym and I really enjoy it! It has pretty much everything you need for a good workout : 2 rowing machines, lots of ellipticals, stairmasters, bikes, weights, etc. The only thing I do wish it had was a pool, but you can't have everything. The staff are incredibly friendly and welcoming!

andrew achruk

They have all I need, weights, machines, etc. Friendly staff and clean accommodations. Definitely worth the money. Wish they had a steam room though, just me.

Karly Grieve

I have been training with jesslyn mundy for about 6 months and she is an awesome trainer and friend. I am sad to be leaving for college because I won't get to train with her. She has been very motivational and good about pushing me past my limits.

Ellen Korcovelos

I absolutely love Crunch--as a gym, for personal training, and for an overall feel of comfort and caring. I train with Jesslyn (THE best personal trainer ever), and she has been phenomenal at pushing me towards success. Not only do the personal trainers continually encourage you to work hard, but they also care deeply about what's going on in your personal life as well. I've had family emergencies sprinkled throughout the last 6 months, and all it took was a quick text at 5am to let Jesslyn know I wasn't able to make it in. Every bit of her is sincere, and the kindness demonstrated by *all* of the trainers once they see you as a regular is so family like. The lost inches/pounds are definitely the reasons I signed up, but the trainers themselves are the reasons I keep going. I've been going to Crunch for a couple years now, and overall, they're the best gym I've been to. I've done everything from free weights to their classes to personal training, and I've never had a bad experience. Another huge plus for me is the Fit3D scanner, because I'm a data dork and I love to watch my body get stronger and fitter over the months. If you're looking for a gym that isn't stuffy or pushy, I highly recommend this one.

Morgan

I've really enjoyed my first year at Crunch West End. The group classes are great. My husband and I really like the variety and schedule offered at this location. I also train with Jesslyn Mundy once a week. She's fantastic and makes working out challenging, but fun. She'll help you get results! We highly recommend this Crunch Fitness and it's programs.

Shirley Sule

Good location, friendly people at front desk. Only thing is janitorial workers need to be more on top of things but can see it is getting better. Good machines and I have the best trainer.

Tara Canty

I am currently training with Jesslyn Mundy she is very caring in regards to her clients health and helping them reach their goals.

Linda Conley

It’s been 7 months and I can’t believe the results I’ve achieved thanks to my trainer, Tim Crooks. Not one session has been boring and during each session there is always a bit of humor and quite often laughter. Thirty minutes goes by too quickly! Thank you, Tim, for helping me achieve my goal of becoming fit and strong again.

Paige Reisenfeld

Big facility, fun classes. Always seems pretty packed but not irritatingly crowded. Get there a little early if you want to take a class.

Beth McMahon

I've been a member of Crunch West End for about 6 months. I love the "no contract" approach and the $9.95 monthly fee, which gives me what I want from a gym....free weights and cardio machines, just the basics for a great price. I did some personal training sessions this winter, and worked with "killer" trainer Jesslyn...she made it fun and kept me laughing while giving me a great workout!

Ace Cat

Really great place for the money, only thing I can gripe about is the water fountain. Please make it colder.

Aida Pacheco

I am 63 and started going to the gym in January of this year after not exercising regularly for over 8 years following the death of my son. It is quite a challenge for me both mentally and physically, but I was fortunate to meet Tim Crooks, who is an amazing trainer. He is patient, kind, caring, flexible, knowledgeable, a good listener, and a motivator. I was just going for 3 months of sessions and decided to go for three more months. I have the option to a trainer at a Crunch much closer to where I live, but traveling an extra 20 or more minutes from home is well worth the distance knowing I am in good hands with Tim. Thank you Tim for believing in me!

Katie Griffin

My trainer Jesslyn Mundy is so knowledgable and has really helped me to understand what a good workout consists of.

Johnny Diaz

Could use a sauna but great

Jackson Slone

Great gym. Friendly staff and members.

Anna Melillo

I’ve been training with Cj Biddle for a little over 6 months and have seen major progressions in not only my body composition and strength but mentally as well. He kind of forces me to believe in myself and my ability. He pushes me to do more than I think I can, and I can always do more than I think. One major thing I love about training with him, when we’re in our sessions, it’s not just a workout, it’s like a lesson in strength, conditioning, and fitness. He tells me what I’m doing, shows me how to do the movements, and then explains why I’m doing it, what muscle it’s working, and how I can progress. To say he is knowledgeable would be an extreme understatement. He gives me real, factual, and easy to comprehend answers to every question I ask, whether it be about form, my goals, our plan, or simply “Can I go on an all taco diet?”. I trust what he is telling me is true and I believe that with his help (although he often assures me I don’t need him) I will absolutely crush my goals and progress past any limitations I have for myself.

Tameka Perkins

Great Gym I recommend Crunch 100%

Dharamdas Ramnani

I have been a member at Crunch West End since fall of 2016. I have been working with Eileen twice a week for about a year and have thoroughly enjoyed my experience. She makes it challenging and fun at the same time. And she knows so much about so many subjects besides exercise physiology. The remainder of the staff is also very professional and friendly. The place is nice and clean. The fees are reasonable. I would highly recommend this place to anyone looking to join a gym.

Malik Jordan

I moved to the fan and I called in 3 times to cancel a membership they asked me to come in a sign a paper a month later I ended up going there and signed a paper and the lady that worked there assured me that I have nothing to worry about. 5 months later I went to get a car and came to find out that I have a $150 dollars collection agency from them that I was never worn about. I Called them back and they kept beating around the pushes and then ended up telling me to go F** my self because I did not take a copy of that paper that I sign which I should have but that is bad business and terrible customer service and lake of work ethics

Gerald King

I started to work on my diet and fitness. I loved the welcome i got when i first joined about 3 months ago. CJ is my trainer and still currently. He is an awesome guy and he acts more than just a trainer. I can consider him a friend. Hes helping me throughout my dieting phase and i have seen great achievements. Will reccomend anyone to him. You wont be disappointed.

Renee Krolewski

Between Bosu and Jumpstart on Tuesdays, and Bosu and Bad Ass Bootcamp who needs to work out any other days of the week? Kevin P will take the time to make sure you're comfortable with the exercises he has the class doing, or modify them in any way needed to fit your fitness level. Thanks Kevin!

Albert M

Good gym. New equipment and rather clean place.

Ramona Trulear

Crunch is a very friendly, happy, professional workout facility. I'm working with fantastic trainer, Jesslyn, My sister calls her the "death trainer" because she is so good at what she does. My sister by the way reduced her BMI by 9 points!!!! That tells you a lot.

James Bond

They need more than one abdominal machine, that piece seems to be popular

Monic Truscott

Great staff best classes best price

hannah gausepohl

Jesslyn Mundy she’s super helpful when i do my workouts and shows me how to do proper form, love her

Eileen Lorenz

Great value, equipment is high quality, friendly staff

Chris Eaheart

I've been going to Crunch for about a month now and I've been working out with Tim Crooks a few times a week as my personal trainer. It's been a great experience so far - Tim definitely knows his stuff, and has me focusing on my technique and understanding the process and all the aspects that go into full body fitness. I wanted someone to push me, and he definitely does that, while at the same time being patient. I'm a big fan of the variety of things we're doing, and I've learned how to use about a dozen machines and other body-weight exercises that I've never done before. Overall, can't say enough good things about the experience so far - looking forward to great things working with Tim.

Kabin Raj Luitel

Spacious!!

Kara Talbot

This summer I joined Crunch Gym. It was near my house and I had heard good things about it. I was trying to get myself back in shape and had figured I would do personal training. I went for my intro session-LOOK OUT! The extremely high-pressure sales pitch came. It actually almost made me change my mind. I wanted to think things over and talk to my husband, Ryan (head trainer) tried to make me feel guilty about it. I signed up after all mainly for convenience. After almost a month of trying to get a trainer set up they finally found me one. I wanted to train after work or on the weekends. Then the trainer they gave me was very unreliable. This over months left me discourage and unmotivated. It was too much frustration for me to want to continue. There also was no checkpoint on how the training was going, no nutrition coaching, and no follow up measurement. I texted the head trainer, to let him know I wanted to cancel and ask for a refund on my last 5 sessions since I was beyond frustrated. He told me to come in to sign paper work. Instead, he had me meet with the general manager to cancel my membership. I was not expecting this. They listen to my concerns and she said she would refund my 5 sessions if I trained with another trainer. After a lot of pressure from them I agreed to think about it overnight. I texted the head trainer and told him the next day that I did not want anything more to do with the gym or trainers because I was beyond frustrated. A trainer called me the day after to set up a training time. I felt unheard and that Crunch did not support or respect my wished. I still have no refund and I am left feeling very frustrated, since they wasted more of my time. I signed a paper wanting out of my membership when I met with them in October but they continued to take money from my account. I had to go in again to get them to stop and was told they would not refund the 4 extra months they took out because It was my word and the person I met with did no longer work there. So I got taken advantage of again. It is not my fault that they turn over staff so fast. I was told someone from management would call me in February to discuss my concerns and of course no one ever did. I have belonged to other gyms in the past such as the Y and AMFAM but this by far is the worst experience I have ever had. WATCH out for high pressure sales for sub-par trainers.

M Lynde

. Add on- take Carrie Grow's spin class for excellent fun. Clean clean clean and super nice and friendly. I consider this an excellent investment in my future health. Fun classes too

Dave Pesce

Cant beat this place. clean, not crowded, and cheap!

Lisbeth Lang

THE WORST ! NO CUSTOMER SERVICE! THEY ONLY CARE ABOUT THEIR MONEY! When I tried to cancel my membership, I thought I was speaking to the club Manager, Tim because he identified himself as such. He said I had to wait another day to cancel my membership. When I went to cancel, I realized my Credit Card had gotten billed again. When I asked to speak to the person in charge Tim told me "I won't give you his phone number, but you are welcome to sit on that couch until he comes in at some point today". When I did speak to the REAL Manager, Patrick, and explained how Tim had done a Bait/Switch with me - TIM LIED TO HIM about our conversation. Patrick said to me "I have to stand by my staff, you will be billed another month"

Veronique Maith

I took chisel and trx with Kevin p. Love the classes and he's very personable and nice!

Monica Westfall

I have been a member almost since they opened. Trained with Tunde for many months. Tunde is the very best part about the gym, as well as the variety of equipment and they keep it cool on brutally hot days. Wish they were open longer hours to accommodate more flexible schedules. Sadly however, they are slowly going downhill in cleanliness, and maintenance. The only cold water fountain is broken unless you bring your own bottle to use the fill attachment, and the working fountain is the temperature of urine, pleh!!! They also don't have anyone upholding the rules with people who park themselves on equipment to play with their cellphones, which is especially annoying now in summer when high school is out!! Update: indeed, the water fountains are better and with the exception of the area with the punching bags, cleaning is much improved! Thank you!! I must say that since I wrote the initial review, I began taking their early morning classes and I cant believe the high quality of the classes and instructors, such a great deal and benefit for members. I wish I took the classes sooner! I have a renewed enthusiasm for crunch and highly recommend this gym!!!

Nicole T

Kevin P's Jumpstart is amazing! A challenging and fun workout with kettlebells, box jumps, punching bags etc. You must try this class!

Kaylan Smith

I've recently been training with Jesslyn for the last month at the ridge field location and she is the best!!! She makes you feel really comfortable with her but yet she's a tough cookie when it come to personal training lol I wouldn't recommend anyone else but her!

Anouria Barrett

Only reason I give this Crunch 5 stars is because Jesslyn is awesome. HANDS DOWN!

Celianne Mendez

Very friendly staff. All the equipment is well maintained and great deal if you go with a buddy.

Kaitlyn ?????

Best gym I have ever been too, my trainer Jesslyn is great and gives me challenging work outs and pushes me to my fullest

Charles Hundley

Started rehabing there a year ago with Jess Mundy. Her workouts were tailored to my specific needs and the results have been awesome.

Sarah Wieder

Nice relaxed environment. I don't feel self-conscious working out here like I have at other places. No pressure! And super clean!

Aisha Roberts

I really like this gym. The guys at the front desk always are very nice and pleasant . They always address by your name . The gym is nice and clean I look forward to continuing to come for my weekend work outs

sean Fields

The staff is friendly but the leaks in the roof and always missing paper towels, brings down the ratings

Joseph Remington

This gym’s trainers should all lose their certifications. I have seen countless training sessions with clients that with the trainers coaching will end up injured , not reaching their fitness goals or be given poor recovery/ nutritional advise...which will lead to poor health. Whoever , will look at this from crunch please revamp your coaching staff because it’s almost painful hearing/ seeing all the poor coaching/ advising to clients.

George Brewer

Great and affordable !

M W Lindsey

Jesslyn Mundy is an intense trainer. She is very professional and knows what she's doing to get results.

Pamela Johnson

C J Biddle is hands down the best trainer I have ever had! What a difference in my strength, endurance and balance. I highly recommend him! Pam Johnson

Hannah Mills

I’ve been a member at crunch west end for a couple years now and I’ve thoroughly enjoyed working out there. I worked with Madison Gunter as my personal trainer for a year and she was so much fun. Highly recommend her if you’re looking for a positive, encouraging trainer who will tailor workouts to your goals and give great advice from fitness to nutrition to fashion

Christopher Porter

Friendly staff, and a wide selection of well maintained equipment.

Miriam Sandoval

I have been working with a personal trainer named Jesslyn Mundy since October of last year and I have seen some great results. She is a great trainer gives you great one on one attention and a lot of positive feedback.

Karen Bloom

Have been member since 2017. My favorite gym is the West End location. We have been working with Madison Gunter who is the best personal trainer ever! Highly recommended if you are looking into join the gym or PT.

Meg Jessee

I'd like to give a big shout out to Jesslyn for always kicking my butt in the gym! She goes above and beyond to keep me motivated and encouraged to work harder each time I see her. Thanks for always being super supportive!

Paul Nolde

Jesslyn Mundy is a true asset to Crunch...one of the best trainers I've ever worked with! (and that was just an intro. session!) Her other clients seem to love her, too. She has a unique ability to tailor a workout to exactly what you want and hope to get out of the session.

Annie Chavent

Hard to get a good workout in when your trainer doesn't show up! I received a personal training promotion for Crunch in the mail and was so excited to be able to try out a new gym before joining. I stopped by in person to make an appointment, and received an appointment card for Ryan Montgomery, the personal training manager. I arrived 5 minutes before my scheduled time and was told to start warming up and my trainer would meet me shortly. After 15 minutes on the elliptical, I went back up to the front desk and asked if Ryan was planning on coming today. The two guys looked at each other, laughed nervously, and told me Ryan wasn't even in the building. They asked me if I wanted to reschedule and I asked how will I know a trainer will actually show up at the rescheduled appointment and they shrugged sheepishly. I was under the impression that companies would want to put their best foot forward for new customers in order to get their business. If this Crunch gym can't even get their employees to show up for an appointment scheduled 3 days in advance for a prospective member, I don't even want to imagine how they treat their actual members. I will not be going back!

Fenton Noland

Great place for working out excellent staff I would recommend it to anyone

Brandi Eacho

Madison is a superb trainer, she pushes me past what I thought I could ever do!

Joey Kidd-Kambourian

I went to this crunch location for the better part of a year and always enjoyed the experience. I never did classes and only ever went with my s/o. We did standard weight training there and only ever met wonderful people who helped spot or give helpful advice. We were worried about doing power lifting in a chain gym due to horror stories, but Crunch was a fantastic place to go. This particular crunch has some of the best staff (it's also very close to a gas station for those early morning caffeine runs). I moved away from this location very recently and there is nothing near my new place near as good as this one. Would recommend to anybody. People, pricing, and plans were all fantastic, and when I did have to close the account due to a move it was a hassle free experience. You've got nothing to lose!

Isaac Benjamin

Love Kevin P's Tuesday morning TRX and Chisel classes. Great individually and also great back-to-back workouts. Also checked out his Tuesday evening Jump Start (Camp Crunch) class. Pretty much anything Kevin teaches is awesome.

ila

We have joined lots of Gyms but " Crunch" is the best! Equipment is newer. Crunch is spotlessly clean. The child care is the best & the cost is a spectacular deal

Carol Ann Irby Lawson

I love working out at Crunch Fitness West End! My personal trainer, Madison, is amazing. She has helped me achieve my fitness goals. She has helped me make many positive changes and given me amazing fitness advice. I cannot recommend her enough.

InFaith Gibbs

The place is nice and conveniently placed. Its clean and the equipment works great. The environment is just not welcoming and everytime I end up there due to the proximity and convenience of being close to my home, I end up being reminded of why I don't like it here. I don't feel welcome at all and maybe it's just me or maybe the standards set at their other location at Glenside are too high.

Elaina Anderson

I LOVE Crunch! They have the best classes around, their instructors make a point to learn your name and push you as hard as you need. They have ample equipment, small class sizes, and packages to fit anyone's needs. Also, I can bring a free guest every time I come in, so it makes working out with friends that much easier! Thanks for being awesome, Crunch!

Melissa Scribner

If you’re looking for a great gym without breaking the bank - crunch is the best

Blue Ridge Bigfoot

Great place. Really enjoy the diversity of machines.Only challenge is they don't have enough weight plates for the free weights.

R C

Three instances where the scheduled trainers were no shows. They have no problem taking your money though. They are all about the high pressure sales approach to selling training, but unfortunately not about delivering a high quality service. Avoid this unorganized unprofessional organization!

Chris Stefanac

Awesome class. Kevin P and The Ride is my favorite. TRX is also great. The new Jump Start class on Tuesdays is quite the challenge. I love it!

Gina Giambruno

I’d like to give 5 BIG stars to Kevin P’s badass boot camp at 6:15 yesterday (3/8). He’s a fantastic instructor and makes the class challenging and enjoyable. A big thanks to Kev (and my fellow classmates!) for being such a big part of my fitness journey!

Sharon S

Kevin P's TRX class is great!

Maria Greco

Great people, wonderful classes and the best trainers.

Kimberly Williams

What an awesome class and experience last night at the 6:15pm Badass Boot Camp with Kevin P! Always a challenge and fun at the same time.If I could give him 6 stars I would but 5 STARS it is! Thank you so much Kevin P!!!!

Judy Tetlow

Nice clean gym, crowded but you don't have to wait for machines. Great trainers for the most part. For some reason, the TV's are generally tuned to the worst possible channel, such as FOX or something equally lame.

stacy alspaugh

Excellent experience! We are gym rats and have been at most facilities in the area. ACAC and American Family were very overpriced and did not deliver the customer service that they claim to have. Crunch has the same equipment and the cost fits into all budgets.

Shelley Oxenham

I’d highly recommend Tim as a personal trainer. He trained me through my entire pregnancy up until two weeks before my due date. This helped me stay strong and energized and kept my weight gain within the recommended range. Now that I’m post-pregnancy it’s time to really work