The Dempseys (the owners) do not appear to care for their clients or their facility. There are no negative stars, it would have been given. I have tried to sit back and just wait to see if things would turn out for the better, but they have not. In other responses on here, they say they give updates. Where on your Facebook page have you given an update on anything? Moldy bathroom facilities, is there a cleaning crew? Don't see the nice gentlemen that used to clean (taller guy). You can see a noticeable decline in gym goers later in the day (not sure about mornings/weekends). Multiple trainers have voiced their displeasure with awkward pay deductions and not addressing their needs as well. Some of the trainers seem very pleasant, some are very whiny (not motivating to hear). The different stories that have been given about why the hot water heater really shows that the owners do not take ownership, but would be more inclined to drop an excuse and pass the buck. A computer card to fix a hot water heater has been on its way since before summer and still nothing. Failing to give rights to the gas line. There's an issue with the hot water heater unit and/or line. They're spending more money to tear things down and not post a sign with whats happening. Their GM or Manager seems does not take time to update anyone either. The head of this beast just doesn't care and is terrible at communication. A company thrives because of their personnel and leadership, which this company is not thriving, have seen plenty of faces gone now. The paper towel dispensers do not function (when there is paper towel). The urinals are moldy and are not sanitized (doesn't take much to drop a clorox bleach pill in, well I guess if anyone there cared they would). I can go on and on, and I'm sure this message has been more effort than what's been given to this once nice gym. Orange Theory, Crunch, Muv, Dynamic, and all other gyms do thank you though. I would be surprised to see if this place remains open in a year. Glad I'm out soon and I will not trip and fall on the broken tiles or barbells or the numerous broken equipment.