Reviews of 10 Star Fitness (Gym)

Sami Segee

Beth deserves more than 5 stars!

Adan Blevins

I really like this gym. It has child care and all areas of the gym are open to its members.

Empty Casing

Clean equipment and good people....people at front desk very helpful........could use a deadlift platform though lol

Larry Rushing

Excellent service by Jessica Griffin

Robert Bryant

Gets the job done. And so glad it's 24 hours. Was member at gold's gym but they horrible hours on weekends.

Taylor Sandefur

Awesome place! Staff is always extremely friendly, good size space, and always spotless. Wouldn’t go anywhere else!

Erick Pineda

(Translated by Google) Very good I like it a lot, I like the attention so we (Original) Muy bueno me gusta mucho, me gusta la atención asi nosotros

Katie Heidecke

If I could give no stars, that would have been most accurate. I rarely visited this gym during my year membership due to unforseen issues with scheduling, car issues, and childcare dilemmas. This could have a been a monthly charity payment and I would have benefited more from it. My biggest issue is with the cancellation process. I cancelled with Planet Fitness in less than 5 minutes before, no questions asked, no hassel. This place, has you call another company to get the details on how to cancel. I was told I needed to send a written cancellation request, so I do. It gets "lost" in the mail. So I call this week and ask if I can just email, and they say yes. So I send and email today. They responded with I can cancel when I pay 49.99. I feel like this whole thing is a money siphon. I paid my year up and now, after I honor my contract, they want more money. Or they will send me to collections. I will never sign up for this scam again. And believe me when I say, I will let everyone know what a shaddy place this is!

Jase Ruggles

They use a third party billing agency and the only way to cancel is to send a certified letter to the billing agency. Even then they will continue to charge you 30 days after they receive the letter if they receive it at all. Not worth the trouble for a below average gym.

Andrea Busby

I highly recommend the Zumba toning class on Monday and Thursday evenings. I don't like the way they do memberships where they take your credit card information upfront then pressure you into giving them your bank account information. If you read the fine print it is also very difficult to cancel your membership. You have to write a certified letter and go through a whole process. It doesn't need to be that difficult, it is clearly a way for the gym to make extra money (although admittedly this is common practice with gym memberships, I still find it to be dishonest).

Sean Schlater

14 day trial is a rip! Guy at the front was rude kept pressuring me to get a membership. I won't be coming back to this gym. Joke!

Matthew Todd

It’s a great gym. Been going there for years. Has all the equipment you need to get in great shape. The employees are great. Very friendly atmosphere.

Richard Redden

Enjoy coming at least 5 days a week, staff is great, always clean, trainers knowledgeable and helpful.

Tara Atkinson

Love love love this gym!!

Leigh Jenkins

HORRIBLE customer service! I called months ago to cancel (I haven’t been in Close to a year) and was told that the membership would not renew. Just realized 5 months later that it had been renewed and that it couldn’t be cancelled at the location. The girl I spoke to at the front desk was terribly rude and Offered no apology. All she did was give me an email address to send my request and lots of attitude. There are many great gyms in the area, this is not one of them.

kaleb mcclay

Great gym, equipment is never out of order. Great atmosphere.

Casey mclellan

NEVER join this gym if you think you might want to cancel. It is crazy what you have to go through to cancel your membership. I having been trying for a year and they are still taking it out of my account

Caitlin Whitehouse

I absolutely love Coop's. The staff is amazing and the people who train there are serious about getting fit. Going to Coop's is always the best part of my day.

freedomfighter 1112

Never again

Alannah Loftis

Nicest staff and great equipment. They really do have anything you'll need

Alicia Holloway

This place is horrible! They lie and tell you that you get 30 free days which is NOT true. And it is almost impossible tl get out of the contract. FALSE ADVERTISING!!

kerensa harris

If you join here understand you're still signing a 12 month installment agreement. You cant cancel and if you try you have to pay 59.99 plus the next month. It is also through a third party. Be aware of what you are signing. The girl at the desk told me I could cancel at anytime, but failed to mention I was also signing an installment agreement. This is suppose to be a no contract gym. I'm livid!

Christina Best

Great, friendly staff and tons of equipment for whatever fitness goals you have! I definitely recommend coming by and see for yourself!

Latessa Williams

Its laid back and the people are friendly and very helpful.

Mary Stephens

10 Star Fitness is awesome! I have purchased 2 paid in full years at this location because of the cleanliness, friendly staff and positive atmosphere. They have the best trainers- the Anderson Ultrafit team. Vernon and Antwan are amazing trainers as well as the other Ultrafit trainers. 10 Star Fitness is a family oriented gym with a very clean children's facility. I gladly chose 10 Star Fitness over any gym in Anderson! I can walk through the front door and be greeted by name before I scan in. I love 10 Star Fitness!! Thanks guys for being the best!

Alivia Springgate

Best gym ever!!!

Donut Operator

Good price for a quality gym. Edit: the girl at the front desk told me that I'd get a free month if I wrote this review. Still agree that it's a decent gym though. Let me tell you about the late night characters: There's this one younger guy that takes his shirt off and takes pictures of himself for instagram like every other set. I call him backwards hat long hair guy. Then there's the silly haircut guy who never works out but sit's on the equipment and looks at his phone. Mind you I don't have a problem with them, I'm just bored right now. There's the guy who only ever does chest and crop dusted the hell out of me one time. I almost threw up. There's the smoking hot blonde who I feel like does legs every time I'm there and I try my damndest to not look like a creeper. That's all for now.

Alex Meece

I’ve been a member at 10 Star fitness for over 5 years. The staff is very friendly and I always have a great time working out. Powerlifting, body building, or simply going to the gym to lose a few pounds this is the gym for you.

Komalesque Designs

Good gym but thhe nice morning desk girl I liked is gone :/

Ali Cat

Great place and great atmosphere

thomas clark

They are fantastic people .

Aaron Moore

Awesome gym!

Matthew Braswell

This gym is the GOAT of gyms

Jeremy Moore

Contract NIGHTMARE!!! The contract is almost impossible to get out of. I havent been to this gym in over a year yet I still pay. If you are looking for a gym that caries a hellish contract that ties you down worse than a housing rental contract and charges a top gym premium membership... this is the gym for you!

Cory Cook

As a former member, I did enjoy the gym when I went and the equipment was satisfactory. The problem I encountered was when I needed to cancel my membership. I was told that I have to go through a third party to do so. Once I contacted the third party, I was told that there was a cancelation fee and I would be charged 30 days’ worth of membership. If this was explained to me when I signed up that would not have been an issue but I signed up under a promotion and told that this was a cancel anytime membership, this was one reason why I went with them in the first place as I knew there was a possibility that I would need to make this change. I feel I was lied to and do not appreciate this what so ever. I was a member also back when it was Coop’s and they lost something when they switched cause there was not any of this mess when it was Coop’s.

James Rumsey

Great customer service and personnel

Aaron Albert

Great people and environment!

Jessica Sturm

10 star fitness is a fabulous gym. The staff is always friendly and very helpful. Kim manages the staff well. The gym is always clean and it's so nice to be greeted every time you walk in the door! If you're looking for a great, friendly atmosphere to work out, I highly recommend 10 star fitness!

Elizabeth

Great gym!! The staff is always so nice and the gym is clean.

Daniel Walters

Great gym! Been lifting here for a couple of years, can’t beat the low prices.

Juice Willis

New to the Anderson area and wanted to try a few gyms before signing up for one. Called 10 Star and inquired about a free trial membership. Was told that I could purchase a day pass for the ultra low price of $10. Really? No thanks.

Rachel Todd

Such a great gym!

Jonathan Broughton

I guess 10 Star Fitness is fine... as long as you stay a member... The membership cancelation process is equally painful as losing a limb. You must call and call and call some financial company that isn't even 10 Star Fitness (apparently they own it) and finally get on the phone with someone and talk for 20 minutes... to THEN finally email the company and pay a "Buyout Fee" of $60 PLUS you have to pay for a full month after you want to cancel. So it costs a total of $81.99 to cancel 10 Star Fitness. Not sure why there isn't a 'Cancel Membership' button in my account. I guess they want to make it as difficult as possible to leave.

Kristin Johnson

I have been a member now for a week now but before that I was coming as a guest with my aunt. The staff is amazing and very helpful. The guest themselves are very nice and respectful too. They are family oriented, which is great when you have 4 kids. I highly recommend 10star if anyone is looking for a gym family.

Anna York

I actually enjoyed my time with 10 Star but I moved over 50 miles away and had the WORST experience closing my account. It took over 3 hours, I had to speak with 5 different employees and I was pressured and bullied the entire time. 10 Star outsources their billing to ABC financial and it is clear that they are in cahoots to pressure customers and attempt to make the hassle too great that customers opt into paying a buyout fee or continuing service. This reflects poorly on 10 Star and shows that they do not care about their customers when they leave because it is advantageous for 10 Star to get extra payouts and ruin relationships. I will no longer recommend this gym and did not appreciate being bullied. Examples (to name a few) 1. They would not accept my mortgage documents that I provided showing I purchased a new home 2. It took speaking to 3 individuals and a manager before they would accept closing documents on my house signed by all parties and legal representation 3. I was told that lawyers don’t complete closing documents and this is only done by banks...hmmmm 4. They wanted me to send in THE TITLE TO MY HOME... ummmm NO 5. When you send in a document for review, the employees are unable to review the document on hand and tell you that you have to wait days for it to be processed. This led to me paying membership fee for an additional month due to their timeliness. 6. 10 Star doesn’t take care of their customers and hired an outside source to bully and do their dirty work

Mitchel Jaynes

We've been members for close to two years. While it may look small from the outside, it's never overly crowded. There are plenty of weights and machines for everyone there. It's clean and the staff is very friendly.

Akida Green

Up-to-date equipment, the best trainers around, and awesome front desk staff! I wouldn't train anywhere else! The best of the best!!

Terri Hammond

Great gym with helpful and friendly staff!

Austin Schmidt

Been going here for a while, really good gym. Lots of different equipment and never too crowded. Front desk is pretty cool too. Better than Golds

sabrina penn

great customer service

jdmessina11

Do not sign up. ABC financial will take your checking account information hostage and charge you fees worth a years membership once your contract ends. Then 10 Star Fitness will play dumb.

L Blevins

Cleanest Gym in town! Staff is super friendly. I love the people, the atmosphere, and the equipment. When they know you by name, that's when you know they care about you and your business.

J Rowe

All the stars for Beth! Great customer service!

Heidi Aycock

Comfortable and friendly environment. The best gym I've ever had a membership with.

Roy Hunter

Great service

Trey Young

Beth has the BEST customer service. She made my day! Had such a pleasant smile and is an amazing greeter! Lost my weight lifting belt at the gym and she had it waiting for me at the front desk.

Jeff McElhannon

Been here about a month now and I absolutely love it. I go 5-6 times a week, the staff is always helpful and friendly. Joining a gym is probably the best decision I've made in a long time, couldn't recommend Coops enough.

Blvck_heart

Great price for everything you get

Kamau Gillard

Always a great place to go workout

Lianessa Bonet

Great customer service! Cleanest gym in town!

tallas thomas

Great great great