Reviews of Great Bridge/Hickory Family YMCA (Gym)

Carolyn Bayse

Staff is most helpful, very friendly, if you do have a difficulty (could not find my lock key) they are right there to help and get the situation under controle. I like the Gentle water exercise, help keep me going. I go 3 to 5 time each week. Love the clean locker and shower areas. So very nice.

Daniel Mendes

Compared to most military gyms, I would rather spend my time in this facility. The staff is nice, usually always have the coffee I want ready. Sauna is small, but I can deal with that, their equipment is taken care off nicely.

Kun Liu

I like to swim indoors. In weather like today, indoor swimming is the only way to go. However, they only have four lanes, three taken by swimming lessons, and one by two other ppl. Too crowded. They should either limit their appetite for taking kids for swimming lessons, or they should lower my membership fee. When I have the demand, they cannot supply. Simple, lower your fees then due to your limited capacity and refusal of services. Summer can be even more ridiculous when there is a thunder. The whole swimming thing is closed for safety. In a modern time like this, cannot ground your building ?

Roderick Brown

i like it alot

Jill Mendonsa

Has everything I need for exercise and grandchildren

maverick biscuits

Fantastic

Tyrone Washington

Great job

Quis TheBoss

Great Place!! The kids and I Love This Location!!

Tajé Hamilton

Very nice and helpful staff

Karen Jones

I've been to the outdoor pool 4 times this summer. On each occasion, the pool was closed shortly after I got there because someone pooped in the pool. I realize these things happen. On other days, I've made plans to use the pool, only to be texted by friends saying the pool is closed due to the same problem. I never had this problem when using the Mt Trashmore location or even when a member at the Jewish Community Center in VA Beach. This facility has a very similar layout as the GB/H YMCA, where the shallower and deeper areas are connected. I wish I could give a suggestion as to how to remindy this problem. My solution is to cancel my membership and renew at the Jewish CC. A little travel is worth knowing that parents are more in tuned to their child's BM schedule. (How a parent couldn't know their child crapped in the pool is beyond me.) Plus, it is larger with more to offer. Thought it would be great to become a member of this YMCA, but there are way too many people for such a small facility. There are also too many unattended children in the outdoor pool.

Peyton Vanbuskirk

Great.....!

tony sawyer

Convenient and flexible hours. The staff members are helpful and friendly.

Stephanie Allen

They are just not helpful at all. I have had 4 incidences where the staff were unhelpful, late, or inflexible. Their policies are very unnecessary and cause inconveniences and undue stress. The level of service that were provided do not justify the amount of money they request.

Quxul

This place sucks. The staff was unhelpful. My kids went to summer camp and they always asked me to not sign them up again. I now work out at planet fitness and my kids go to triple r ranch and they love it. A little more expensive but worth it.

Matthew Watkins

This is the best Y in the area. Play center for kids of various ages is amazing. Therapy indoor pool nice and warm. Water slides in both indoor and outdoor pool. We drive a little further just to go to this Y.

David Lex

Great

Jackson Chally

Kind and welcoming

Kyle McCartney

great for a fun visit, however everytime they "think" they hear thunder they close all the pools

P. DUNHAM REPORTS BLACK HISTORY

No steam sauna and no co-ed sauna room.

Monique Moody

This the worst of the 3 YMCA's I use. I only come to this YMCA because it is closest. It's dirty, they have old equipment, too many people in at once, staff doesn't greet you when you come in, and you apparently cant wear a sports bra or crop top...staff offered me a shirt and then pointed to a vague dress code/rules sign that states you are required to wear "appropriate" attire. People wear leggings, shorts and sleeveless shirts...I always have on leggings. I don't even wear shorts because I don't want to get staff infection from the filthy equipment. I have worked out for 5 years in a gym and have never been told I cant wear a sports bra or cropped top as a shirt. SMH...Good lord. You know someone is jealous when you cant go to a gym that has a pool and wear a crop top to workout.

Brian Karch

After paying 65 a month dont expect them to fix equipment in a timely manner. These have been broken for a month

Blake Reeder

Best YMCA and one of the best gyms around. Not cheap for a family, but worth every penny.

Donivan Cox

ITS THE BEST PLACE I HAVE BEEN!!!!!

shedrick pritchard

Great YMCA

Bree Calkins

Really nice facility and friendly staff but the smell of chlorine from the indoor pool hits you like a wall. It's odor completely permeated the entire facility when I was there today and I had to cut my workout in the weight room short today because I developed a migraine and became severely nauseous. I've never had that happen to me at other YMCA locations with an indoor pool before. Not sure what they are doing at this facility but I will not be going back.

Nataki Hill

Great staff and they have so much to offer at this YMCA including indoor and outdoor pools, a mini water park for the kids, rock climbing, stay in play and of course exercise equipment.

Danielle Taylor

Awesome STAFF!!! Everyone here is extremely friendly and helpful. The facilities here are so neat and clean. Enjoyed my time here with my friends and family.

Tyrish Eley

Great time every time

Amanda Gordon

YMCA Great Bridge/Hickory Summer Camp is a FOR PROFIT SCAM ran at your children's expense. They are NOT equipped to handle the capacity of children it enrolls. 1. It does not have the necessary availability of space/rooms to properly, AT ALL, PERIOD. 2. Because of this, the children spend almost all their time outside on a back lot field that only has one sheltered/covered area with some tables. This includes morning, afternoons; really anytime the counselors can have them out there they will be outside. 3. This is also where all of there belongings are kept ALL DAY. Yes, this includes their lunch boxes (which will have their morning snack, lunch, and afternoon snack). These lunch boxes are overfilled into "coolers" BUT these "coolers" have no ice/ice packs and the lids are left off. They are basically just boxes where your kid will drop off their lunch box. Now, I don't care how many ice packs you pack into your kids lunchbox, when it sits in the summer heat cooking ALL day like theirs does, no ice pack can save it from getting gross. 4. Now, as far as the heat the goes, only if the heat index reaches above an absurd temp do they bring the kids inside. At that point, all the kids are forced into the gymnasium which is the only available are to put the kids. They have no separated rooms with tables and chairs and fun activities set up for your kids to enjoy, do not be fooled. 5. Outside, they have ONE porta potty for ALL kids to use, MALE AND FEMALE. The porta potty is NOT CLEANED on any regular schedule. It can go well OVER A WEEK without being cleaned or without the drum of wash water being refilled, meaning the children have NO WASH STATION to wash their hands after using the porta potty. The potty portion of the porta potty itself is jammed packed and stuffed so full of excrement, feces, urine, fluids, toilet paper, that it is only mere inched from the top of the toiled seat. When I last checked it personally myself the other day it smelled from yards away with the door closed as it had not been changed in OVER A WEEK. 6. When they say that your child will be swimming and having fun, don't be fooled. They are not going to be swimming in the large pool where all the fun happens with the slide and splash zone. All they do is remove the very last lane divider and all campers must only swim in those very last two lane spaces. 7. MORE THAN HALF OF ALL FIELD TRIPS ARE CANCELLED. This is also another scam the YMCA gets over on you to not only reach into your purse strings but a scam to draw you in thinking that your child will have a fun and active summer while you are obligated to work or were hoping just to give them a fun week at camp to break up the summer. The YMCA has you not only pay for camp registration and pay the weekly camp fee but they also sneak in that you are paying higher weekly camp fees for the ones that supposedly have field trips of do extra special things. NOPE, usually all cancelled. 8. Other than the gym they have one small "prison style" room (few small windows on the back wall, all concrete walls) that they utilize as a so called "cool down" room where is packed full of children who have to sit on the ground for what I was told is only a half hour or so after they come in from outside. When I entered this room you couldn't even see the floor as every inch was covered with kids. I was told this was the only room they had which was air conditioned to use to "cool down" after being outside. Objectively, My kids are moderately ok with going because they do see some friends when they're there and once in a while do get to go on a field trip once in a blue moon, but I get a lot of complaints daily from them. I will actively be seeking alternate care and at the very least never use them again for summer camp, ever and will be contacting the director. Other than that the Y has other great classes and programs and the pool is nice, just NOT their camps for kids!!!!!!

Jay Connolly

Lots of activities and open 5am to 11pm is terrific. Nice and clean too.

Bri Camarato

Very clean. Friendly staff. Best time to go is between noon and 2pm. It can get a little crowded after 3pm.

Please don’t take Me seriously

They changed the squat machine to a squat and deadlift machine and it takes twice as long to get on it, other than that it's pretty dope

Brad Hoyt

Great pools, gym and kids activities. They have active tracks fitness tracker, a rock wall in the interactive zone, that adults can also climb. Parents night out where they watch your kids. An indoor pool that is heated. An outdoor pool that is really nice. All around this is my favorite YMCA in the Hampton Roads area.

Tori Hamilton

The best YMCA around. The staff is always so helpful. You are always greeted with a smile. No matter where you go in the building its always super clean. I am so happy they added in more changing stalls with more room in them as well. So much easier to get my 2 year old and myself changed after we finish swimming. The Kids zones are amazing, as well as the staff that works in them. I would truly recommend this location to everyone.

Colton Givey

This place is horrible. They always close the pool if they see a cloud. The lifeguards are worthless. They leave the pool closed because they are lazy. Ridiculous for the money we are paying!!!

Holly Mathieu

We love this Y. My children ages 4 and 9 have both taken swim lessons here. The instructors for both ages were patient and great with them. I like taking them to open swim time and then taking them to the kid zone so I can work out afterwards as well. That way we have family time together and I get to work out as well. The staff in the older and smaller kid zone are always interactive with my kids and nice to me. The facility is always clean. I always see an employee cleaning something somewhere everytime I come here. This y has helped our family become closer and healthier. We love you guys!

Darnell Bright

It's the best

Sharon Payne

Very nice

india lynn

Well kept, clean locker rooms, friendly staff.

Daniel Carlson

Love it

Fady Elayan

I've been going to the ymca for about 6 years 3 different locations In Chesapeake Princess Ann, Greenbrier Parkway, And this one , people have no respect for others and you can see that the min u walk in . Be careful from employees they will look up ur info and use it for personal issues Racist management and some employee Not all I've know many guys that quite from there for the treatment I have a family member 13 years old girl kicked out the pool for wearing tights to the pool cuz she's little shy A guy threaten my wife and I complained but nothing happens cuz the guy was white and maybe a police officer So after all ymca is a place for family away from any race conflict and they need to make sure employees know that too. For me I advice everyone to go to a different location and see the true friendly family environment at the ymca DON'T GO TO THE HICKORY YMCA UNLESS YOU WANT TO SEE SOME LOW LEVEL TREATMENT.

Terry Thorwart

Love it

Jeffrey Knight

I just moved here to Great Bridge 2 weeks ago. I was really excited to find out there was a YMCA location 2 miles away. I joined two days ago. Today was my we llness appointment....9 am. Well, I could not complete the appointment because the staff failed to schedule my appointment for a day when I would actually be in the computer as a member. So, the morning was wasted. My instructor could only take me through some of it......how confusing is this starting out??? I will have to see if the piece of paper the man left under the counter will still be there on Monday, my next scheduled appointment. Ok, whatever, right. No, not right. I went back tonight to use the gym and shower. The door, the main front entry door to this facility has the hours of operation posted on them. So, that is the time I am going by. It's my first day. Well I'm in the shower and a staff member comes in there and tells me they are closed......I'm in the shower, mind you. He tells me they are closed and I have to go I have to finish and I have to leave. So I'm thinking really this is really happening. I thought I still had more than 30 minutes left . Because that is what the door says that I walk through to get into the facility. So as I am putting on dirty clothes in a hurry while the man is standing there. I'm still in disbelief. I'm embarrassed why I don't know the entire places close down the lights are off and there's people standing at the front that work there just looking at me as I walk out with wet hair my slippers on and not even fully dressed. I am very disappointed I will not be going back and I will be asking for a refund. This is a true story this is exactly how it happened and I'm pretty disgusted. I mean I'm really embarrassed because everyone's looking at me and asked me really telling a man to leave the YMCA. I am just in disbelief with the staff and just a function of the facility to not change something simple as a few numbers on their front door so that this wouldn't happen to a brand new member that just paid for A membership. I am in disbelief and I'm very disappointed very disappointed embarrassed. So I got dressed in the parking lot and it's 40ﾟ outside. Wet hair and just really disappointed. Here it is April. I have this location another chance. Yesterday I was approached by a staff member. There were several other men on their phones. I was the only one asked not to use my phone. This man picked me from a crowd, isolated me as he stereotyped me and felt he had to say something to me, out of anyone else on their phone! I am appalled at the staffing! They are rude and judgemental.

Dianne CobbPennisi

Wonderful place . Great aquatic orograms