We offer you the reviews of people like you who bought the services of Club Fitness New York (Gym) in the state of New York.
As of day this business gets a score of 4.3 stars out of 5 and the score has been based on 204 reviews.
As you can read, its rating is high, and it is founded on a very large number of feddbacks, so we may think that the score is quite accurate. If there are many people who bothered to evaluate when they've done well with the service, it works.
You know that we do not usually bother to put reviews when these are positive and we usually do it only if we've had a problem or incidence...
This Gym corresponds to the category of Fitness center.
The gym and staff are awesome. The billing agency will ding you on your credit if you sign a one year agreement and are 30 days late on a payment. I was traveling and my card got shut down for fraud and I missed a payment. This was immediately reflected in my credit report. Other gyms I go to do not appear on my credit history.
I love this gym I have been a member over 6 months now and I really enjoy . Gym is very clean , great classes both spinning and cross fit and the speam room and sauna are great . I totally recommended
Club fitness is the best fitness experience I've ever had. (read below how we can both get a free month) I go during the day, and the members are always courteous and staff is friendly. There is no comparison between club fitness and a chain gym, two different worlds. The gym offers 4 huge floors of workout equipment. A large variety of cardio equipment and strength building machines/free weights, stretching space. The machines are maintained (whenever I see a broken machine, it is fixed in a week or less) and new. Classes are included in the monthly price, and so is the dry/wet sauna and jacuzzi (which I've somehow never used to this day). They also have some sort of daycare for parents and a juice bar. Club fitness has helped me improve my physique and mental health. I go there to relax, not to stress about finding equipment. Some complaints about the facility that I have, (owner if you read these, I would love to help you out). -the air filters between the 1st and second floor are not changed for a while, some outlets are not working or missing cover plates, in the bathroom have some of the rusty metal replaced, tighten toilet seats so they don't wobble like crazy, plaster and paint some areas. Lighting above weight lifting area needs deep clean, some other areas. Front desk needs anti scratch behind chair so the wall doesn't get abused. If you enjoyed my review, and are interested in joining, mention my name at sign up so I can get a month free. KUDOS!
Basically the Equinox of Astoria for 2019. Nothing else really compares. A great friendly staff, always maintained well. Classes always seem to be going on. Happy member for 5 years.
Facilities are always clean and organized. Weights are racked regularly and easy to find.
Doesn't have the pool but good selection of free weights and machines
4 floors and boxing class!
Beyond Sketchy, Actually Illegal Billing Tactics Club Fitness would have been my gym of choice for the area, if it weren't for them opening a federal loan in my name and using it as a method of keeping me locked into a 1-year membership. When I spoke to the manager, Anastasia, she had the audacity to say "believe it or not, when a lot of young people find out this is how our billing system works, they're actually thankful, because the loan helps their credit score". I hesitated on writing this review publicly, but this made me so angry I felt compelled to begin the process of getting the loan scrubbed from my credit report and it's a nightmare. This gym uses a predatory loan/billing company called AAC - Affiliated Acceptance Corporation (look up the reviews of thousands of other people getting caught in this loan-opening scam from all over the country), and there is no way to contact them. I have no idea HOW they opened a loan in my name in the first place, I don't recall giving my ssn to the front desk (if a gym/tanning salon/spa asks for your social, RUN!) I wanted to warn everyone else enrolled as a contract member at Club Fitness to check their credit reports. You might need to do a hard pull to see this loan. Avoid this gym at all costs if you care about your credit and financial identity. I can't believe a gym in NYC has such predatory tactics, I'm shocked at the level of deplorability. Sure the gym is arguably the nicest in the area, but why would you ever, ever bring your business here when they do things like this?
The location is most convenient. Right next to the train. Can't beat that.
Broke a leg and called them to cancel my gym. A representative talked me into freezing my membership for the period of recovery(2 months) if I can provide a supporting documentation. I agreed and told him that I'll bring it with me when I can walk again . When I came to the gym two months later with doctors notes I discovered that my membership wasn't frozen even though there are notes to my profile about my phone request for a freeze out and my injure! A lady manager told me that i was supposed to bring my documents right away and since I didn't they continued charging me full price knowing that I couldnt attend the venue in a cast on crutches!! Just wow. And no refund, just oh we are sorry but nothing we can do!
Good space, but if something breaks, it takes forever to be replaced.
The best gym in the area by far, with 5 floors of equipment, classes every day, steam sauna and dry sauna, and very clean for a gym.
Really like this gym..If you are serious, that's the place you should go.
I used this gym from 2016 through 2019. I liked it, for the most part. First, the positives: size, location, equipment selection, friendly staff, fairly large locker rooms, reasonable operating hours, and the price is right. I didn't take any group classes here. I did personal training with Sandor "Sasha" Margittai for a number of months until an out of gym injury sidelined me. Sasha is an excellent trainer - he's funny, very knowledgeable, and figured out how to improve my mechanics on main and accessory lifts greatly after only a few sessions. I've also (during my other workouts) seen him work with people who are just starting out and lack confidence, so if you're a beginner or an intermediate gym user looking for a trainer, I would recommend Sasha. On to the negatives: As others have noted, this gym could stand a deep cleaning. Also, some of the equipment stays broken - missing plastic cladding, broken mechanicals, sensors not working - for longer than it should. Overall, this gym offers a lot at a reasonable price if you can get past the negatives.
The place is big and it looks nice when you enter. But you can't judge a book by its cover. All or many of the machines are old, half of the TV's don't work, it is better to just say you have a membership at club fitness to show it off rather than actually using the machines.
Awesome gym
Hands down the best gym in Queens and one of the best in NYC
Be careful with the monthly payments here. My year contract was up but then they charged anyway. They auto paid my card when I didn't authorize it. Watch out for that
Nice and big gym, but some of the training instructors are the worst. The short woman who teaches "Total Body Workout" on Wednesday evenings is incredibly unprofessional. This place gets very crowded and I've seen people starting fights in the class studio often. You sign in for classes, but they just let everyone in, so why bother signing in? I thought that paying a little more for a gym would make my experience better, but they just turned me off big time.
Gym feels as you are entering a Jersey Shore reunion. In addition, they have horrible policies and membership plans. Don't get tied in a one year membership or high month to month plans. Just my opinion.
Great facility with the most professional machines in all of Astoria. Super-enjoyable, private and relaxing fitness experience with a myriad of classes, including boxing in "the Cave" with free parking available for members. Steamroom, sauna, and hot tub in the locker areas and on-site spa facilities gives the added touch of refinement. Minus one star for a rusty sink and non-working, taped-over paper towel holder in the women's main locker room, a surprise in such a high caliber facility. Will revise when management address.
been coming here for about 2 years. never had a problem. The best gym I have ever been a member of.
The gym is well equipped in terms of equipment, but has some really glaring issues. Most importantly, the bathrooms/locker rooms are a mess. I've never seen them be cleaned, lights are out, faucets are broken, etc etc. Even worse, as a commuter into Manhattan I am reliant on showering there in the morning before grabbing the subway. Twice now there have been no clean towels available around 7:45 a.m. for use. This is a huge issue when I'm in a rush to get to work and can't even shower! I haven't seen the smoothie bar open once, ever. I never see staff on the top floor, and there are meathead bros slamming machines and weights (very stupidly of course) all the time with no one to tell them to stop. When I asked the person at the front desk who I should speak to, he promptly informed me to complain online, as he had never met the management over his 4 months of working there. Really astonishing stuff, and there is a very easy gap to fill here if an Equinox opened up nearby.
The best gym in Astoria with excellent amenities and worth the price. Free parking, although, it can get full around peak hours. Yoga instructor Juan is the best! All kinds of classes offered and so much fun! The sauna after a hard workout is my favorite. The discount on beauty spa treatments is pretty convenient and worth it!
This is the best gym I've been. The spin and yoga classes are great. Everything is clean, the staff very friendly and great instructors. Would like to share with you my experience: I had took strong medicines for the sciatic nervous and the doctor advised the next step would be a sugery... The yoga classes cure it... Iam so very happy about...Thank you Juan and the Katies...
Great place!
large clean facilities, friendly staff, respectful patrons
Christina who works at Club fitness as sales representative has horrendous attitude and offers absolutely no help to customers, I believe she is the main reason why members has left club fitness to join different gyms in the neighborhood. Me and my husband have been members with club fitness for 3 years, and everything went well utill recently dealt with Christina there. Apperantly, she is not the right person working at customer service because she has never acknowledged customers and lacked of good manners. Her attitude was not acceptable and should be replaced with a proactive sales representive who can provide help and respect to customers. Her boss and her manager should know now that how she treated loyal customers with her nasty attitude. Im looking forward to getting response from her boss. Neighbors in Astoria, please avoid her if you are trying to join gym memebership as she is not helpful and knowledgeable at all. Anastasia is the manager, she is very helpful and friendly.
Excellent gym! The staff is always courteous and friendly. There are four floors with ample room and a great amount of weights and exercise equipment. There is a very nice variety of classes and the instructors are amazing. The gym is always clean as well as the locker rooms, bathrooms and towels provided for the members. It's a pleasure to go to this gym because everyone is friendly and there is a lot of positive energy here.
I’m so happy to call this place my safe haven ! It is fully equipped and has an extensive selection of classes. Aside from being a large facility it still feels cozy. The lady’s changing room is sparkling clean and that’s thanks to Maria. It has high-caliber fitness instructors who are passionate about fitness and give the best small group training classes. ( I love you Dorien :) and the BEST spin instructor (Xavier). My absolute favorite part of the facility is the Cave. If you like cross training this would be your playground. There is no better gym than Club Fitness. ⭐️⭐️⭐️⭐️⭐️
Been going to CFNY for 2 years now and still love this guy. Like every other guy it gets crowded after work, but if you're a morning person it's awesome. Best equipment in Astoria and very clean.
The good: big gym, lots of equipment The bad: everything else a) No enforcement of any rules that don't directly impact the gym's revenue b) The employees tend to spend 90% of their time sitting around at the front desk and chatting rather than doing anything useful c) The only manager works Monday-Friday from 8AM-4PM, so good luck trying to talk to anyone that can do anything. d) Feedback to the gym gets lost in a black hole. e) No 1 day passes/1 week passes/etc, the minimum is 1 month so if you have guests that want to come lift with you, forget about it. f) Employees give attitude and always put on an air of "why are you bothering me" when you talk to them g) Favoritism with certain members h) Owner feels entitled and belittes you This is what 70$ a month gets you.
Great facility! Always clean. Items are in order. Even during peak hours you can find a cardio machine (weights not so much). Locker room is well kept. Need to try more of their classes - wish they had 5am or 6am classes
Good facility but staff are not helpful. Especially when you lost something in the gym. They just pretend it never happened.
The equipment is great but the staff is NOT. The place is not well cleaned and the membership are expensive and the people here are rude and sometime I feel like I am in a club where everyone is here to hook up lol is ridiculous BUT the installation are really good. P. S. The trainers are the worst lol
Excellent gym full of amenities at a reasonable price. Childcare while you work out! Huge weight room upstairs, CrossFit in the basement, and classes in between. Sauna! All around great spot!
Great facilities for all family . I've been there with my friend and was impressed how huge and highly equipped it. New equipment, a lot of space, nice atmosphere.
Is really nice, big, a lot of options, crowded and little over priced
I have always been a fan of this gym but recently, I’ve had the worst experience with this gym. I went to go cancel my account as I was leaving mid year. When I first spoke with the sales person when signing they assured me I would not have to pay a cancellation fee as I told him I would be leaving my apt in May, leaving me to believe I was not on a year contract. The manager, said she would look into this, including speaking with the representative who signed me and get back to me before my next monthly cycle of payment. I called 3x in the next month and no response, follow up or email. At this time, it’s the day after my month charge. The manager finally responds and tells me I will have to pay the cancellation fee - it looks like she did no work or digging as she repeated everything she said the month prior. Worse than that, I was now expected to eat the monthly charge because she did not get back to me. I had to spend over 200 dollars and waste at least 3 hours of my time and stress in total. Terrible, terrible experience. Will not recommend unless you like spending copious amounts of money with terrible customer service.
Gyms nice, staff is decent.
Marvelous
Love it
I’ve been a member at Club Fitness since I moved to Astoria in 2013 and it is by far the best gym in Astoria and Long Island City. In the 6 years I’ve been there, their membership rates are fair and have never gone up. Their equipment is well maintained and recently they got some new weight machines. Best time to go is off hours if you don’t like crowds. The staff is forever friendly and are always available to help if you have a fitness question, issue or concern. The Man Cave is their hidden gem. Go exploring down there and you’ll be glad you did! This gym ranks with the likes of Crunch, Heath and Racket Club and Equinox at a fraction of the cost. If you’re a local in Astoria or LIC, there is only one gym to go to - Club Fitness!
Ghourri Smart Art
Grate Gym every thing you would kneed.
I absolutely love this place. The staff is super friendly, The owner is super nice guy he make sure everyone is being treated with respect! The gym is huge superclean, I enjoy being a member there!
Their collection agency Affiliated Acceptance Corporation where you make payments to, makes unauthorized charges. Be Aware !!! Just Google Affiliated Acceptance Corporation to find out their complaints and how scam they are. So bad Club Fitness Astoria picked such a scam collection agency.
Unlike other local gyms, this one is very clean, they have newer machines and the staff is nice and helpful. The only thing i dont understand who design the gym - putting free weight on the top level, so whenever somebody drops weight (which happens a lot) the whole floor bellow shakes, which you can feel it if you are in steamroom or sauna; which it doesnt feel relaxing...
I've been a member of this gym for years. They have a great space, but it is not cared for. Over time I've seen machines replaces with newer inferior models, the leg press being the prime example; the water fountains barely work and the water coming out is lukewarm; towels are available only sometimes; and the worst offender, the gym never seems to be cleaned, so if you come into contact with the floor during your workouts you are sure to get your hands covered in hair and dust. If this place gets anything in terms of competition within a couple of blocks they are done for.
Good gym.
Helpful staff. Clean locker rooms. Hours are not the best.
The best gym ever, a lot of different machine for any needs. Clean, with every feature you need, spa included!
Best gym in Astoria by far
Even in this heat I have to get my workout in. Super cool and clean.
Best health club I've ever visited. No question about it. Take Amara's classes!!!
This gym is really sanitary, the machines are in very good conditions. The staff is really friendly also. Been coming to this gym for the past 5 years and i recommend it to my friends and family. I love the sauna and steam room, and i enjoy the jacuzzi. This is an amazing gym to be a part of.
Been going to this gym for almost two years now. Clean, always have towels, and the locker rooms are decent. Only issue is the extreme crowdedness on some evenings. Morning workouts (pre 7 am) is recommended if you want to move fast.
Best in queens that I know of clean and excellent gym!
Best gym in all of Queens, and better than most big corporate chain gyms in Manhattan. Great vibe, equipment, staff, and competitively priced
Very nice group classes and instructors. Not the cleanest gym out there.
I've been a part of at least four different gyms in NYC and this one is easily the best. Clean facilities, good classes, lots of equipment and space. The only downside is that the TVs on the equipment aren't the best, but the rest makes up for it, easily. Plus, I've never had problems with the front desk. They've always been nice and helpful.
Good gym. But the worst music!! And it’s so loud. I wish they’d change it from the awful techno they keep blasting everywhere. It makes it unbearable... I can even hear it through my dang headphones
A+ Gym - The facility and the management are fantastic!
Great gym, one of the cleanest I've used.
Went today for first visit. Was very impressed on how friendly and clean the place was. It has a lot to offer. I was given a pass for a free day trial. I’m going to join especially because I like the way it is spaced out. And it is not like the other gyms I have visited in the area.
Never been cleaned. Always so dirty everywhere. Smells gross.
We really like the facility. It's not crowded and everything is quite clean and we'll kept.
Nice facility. Everything you need no matter your age, skill, or experience.
Best gym in queens
Simply amazing spot
BE AWARE!!! check your credit report! Without telling you, this place opens a Load Account in your name for 11-month membership installments when you sign up.
The gym provides great classes and well maintained machines. As an almost daily visitor, the overall experience has been great.
I love this gym! I have been member past 16 months and everybody is nice and everything is always clean. Caio was training me and my Body totally transformed in two months! Totally recommend it!
No iternet available for members.
Hands down best gym in Astoria! 4 Floors of equipment +Spin Studio +Dance Studio and Boxing Ring. Super Clean! Newest Equipment Always Rotating In! The atmosphere and members have created a welcoming community to those who want to reach fitness goals. Variety of Classes and Trainers. Dorian is an amazing ball of energy highly recommend her body conditioning and cardio dance classes. I've also had one on one training with Dorian and her innovative exercise circuits have shown great results. Overall great community feel that gets you excited to kill your workout day in and day out! Owner is always present the facility with a friendly smile and open to suggestions to make for the best environment. (Member Since 2014) 06/08/17** While it is a bit delayed had forgotten to post a progress picture which showed an amazing transformation in just TWO MONTHS! Utilizing the resources at the gym including classes, equipment and trainers take a look March 2017 (Right) --> May 2017 (Left)
Virginia, Jacelyn and John are amazing with providing great service and a great workout environment! Beautiful center with immaculate facilities and energy.
Excellent equipment, spacious a lot of classes, Saturday and Sunday hours are bad as it closes early 8 pm, showers and jacuzzi are not clean enough, it should be a better barging for that price
Clean and affordable.
Very nice and clean with a great variety of classes. Nice, big, clean lockers, bathrooms, showers and facilities in general. Has sauna, steam room and jacuzzi.
This gym is by far the beat gym I’ve ever worked out at. It’s clean and you won’t have to wait to use their equipments. What attracted me to this gym where the classes, I went one time and never stopped. This gym really cares about their customer. You will never see me attend another gym again. Thank you, Club Fitness!
Favorite gym. It's always clean and there's always space to work out. Great classes for those who want them including spin. Well worth the money if you want a nice gym.
The best gym in NY
Joined recently. Expensive, nice and a lot less busy then nearby gyms during peak hours. Worth my money, helping me grow.
I was a happy and satisfied customer for 361 days. On day 362 I walked in and told them I wouldn't be renewing my membership, and to cancel my subscription. To this they told me I owe them an additional $64, for not giving them 30 days notice. 40 days prior and 60 days prior I explicitly asked their staff what was needed for me to exit my membership; their response, "Just let it expire, you'll be fine!" Apparently not. 361 days of satisfaction tainted by a 15-word clause in "the contract you signed [one year ago]," while their staff are entirely inexperienced and un-trained to actually tell you what's in the contract, just that you signed it and you owe them $64. A year of good workouts, and now one star for you Club Fitness - welcome to the world of honest customer reviews. Be warned, the place is fantastic - and they'll steal your money hand over fist. Be. Warned!
Towels and TV, forget about it. Want to watch the NBA playoffs and workout at the same time? It's not possible. I asked several staff about this during round 1; it's still not fixed for the finals. At most gyms, bars, and other public places with more than 10 screens, when you ask to change the channel, someone uses a remote control (how about that?!?) to change the channel for you. CNN on half your TVs instead of live sports is not my idea of a good time. You might as well do pushups at the airport. Towels. You sweat, you want to wipe if off. Seems like a basic necessity at a gym where people want to accomplish such things. Ok, one time to run out of towels is fine, but when this happens consistently and nothing is done about it, it's a problem. Get your act together and I'll update this review and renew my membership.
I'm a member here and super into it. Chill vibe in the morning, solid spin classes, clean and up-to-date weight machine area, and a reasonable price. Would like 24-hour opening hours, but it's pretty accessible as it is.
Clean and spacious with great equipment.
Great gym with all the amenities
Mi casa mi tempo
Great gym. I love the spin classes and the "cave." Wish the locker rooms had a little more to offer as far as amenities go (shampoo, conditioner, lotion)
FIX the SPIN BIKES!! Also what is with the older lady who cleans the women's locker room? She is always giving disapproving looks and just stares. Kind of creepy and makes people uncomfortable. Is she upset or something?
By far the best Gym in the area. Great staff, clean facilities, not too crowded. The machines are all newer and there are a ton of options for working out. I have been to many other gyms and always keep coming back here. The price point is fair for the amenities provided and the atmosphere is friendly both from the staff and members.
I was member of this gym for nearly 2 years. The gym is gigantic. Got fair share of weight training , treadmills, stair masters and plenty of room. I did do personal training as well. I had done PT in past so knew what to expect and it turned out alright. I never got to try any classes. I was impressed with the weight training room with plenty of weights. I would advise on a little more maintenance of equipments. More weighing machines. I wish the manager is available in person during peak workout hours. I always found it difficult to reach the manager on phone during my office hours. A good gym in the area.
Great gym
Best gym period
Consistency bad customer service. There isn't a day when I'm actually greeted and welcomed. At other gyms I'm welcomed with open arms and encouraged to have a great workout. Here I'm shamed for even wanting a towel anywhere expect the one and only place they store them in the four level facility.
I love my gym. It's gotten a huge variety of machines, a four floor place with spining classes under the stars, sauna, jaccuzzi, cross-fitness, boxing. The high ceilings fourth floor is my favorite, there you find most of machines, including some cardio too. A very culturally diverse place where you may run into humble fitness models and fitness champion that will inspire you to work out every single day! For the parents, the gym offer a day care. A juice bar has food and great options of juices and shakes. The machines are the best quality I have ever seen: smooth, practical and with a great selection, which are quickly fixed. They are always buying a new type of machine. The fitness classes are great too: yoga, pilates, abs, belly dancing, zumba. The gym is conveniently located just off the Broadway n and w train stop. And due to its family own bussiness style, we can just speak with the owner; who is there every day, in case of any issue. I also love how I can bring a friend to try out.
I wish they have more locations. There is NOTHING to complain about. Great upscale fitness center.
I want to know why the manager can’t fix my problem,Wendy is her name, they charging me 30 dóllar because I lost my credit card and I guess they changed the number,I talked to her today she told me she can’t help because and other company have my information so know I have to call other people have my credit card info.
I’m about to make a year at this gym. Plan to keep coming here since it’s always clean.
I really like all the amenities here, its large enough to give everyone options; it offers plenty of great classes and overall it has what every gym should have. The management of the gym is another story. The locker rooms started off looking very nice and high end but over the year and a half that ive been there I have noticed the decline in the care and cleanliness of it. For instance, the vents are all extremely dirty, the grout in the showers are falling apart and dirty. The toilet areas are filthy, the patricians are splattered and rusted, there is one toilet stall that has been out of order for over a year even though I have reported it. The machines and equipment are dirty and the floor in the class rooms are very dirty. Customer Service at the establishment is lacking. Further to that, when you call and try to speak to a manager, "she" is never available. They wont give you her name over the phone because its policy. This just speaks to their customer service standards. This manager whose name is anonymous is out the door at 5pm so any issues have to be discussed over the phone but good luck reaching her. Its too bad that it has such little attention to that area.
Great setup. Good amount of equipment. Wish they had more class slots.
All these recent reviews calling the gym clean HAVE to be the staff or friends of the owner because it’s SO dirty. I’ve never seen anyone clean. All the pedals of any stair stepper or elliptical are filthy, the yoga mats are disgusting, there are always tumbleweeds of hair and dust blowing all over the floors... this place could be SO nice if they just kept it clean. I’m considering cancelling my membership strictly because of the cleanliness. Everything else about it is great
If I could give this place 0 stars....filthy place. Stay away. I got sick every single time I went there, had to cancel membership. Stalls inside a ladies riom...mamma Mia. Horrifying. They should fire all of the management along with the "cleaning" staff.