Reviews of HB & Lucille Horn Family YMCA (Gym)

Google user

nicest staff and an awesome place to work out

Butch Craven

Work out here often. Good place. Not crowded, good equipment.

Dominic Salas

I made multiple attempts to get my son registered for one of their sporting activities. I spoke to the receptionist at the front, but she had absolutely no clue on what activities were available. I also asked to speak to someone who would have knowledge of the activities offered but again she didn't know who I could talk to and recommended just looking at the website. I will say that they have a decent website and even offer the ability to register online. However, when I went to register for the activity I was interested in it there wasn't an option to register for it. After multiple attempts, I called the facility a couple of times and left voicemails. No response. I ended up getting my son registered in i9 sports, which so far has been a much better experience. I ended up speaking to a couple of other parents, and each of them had bad experiences with this YMCA and one of them was successful in getting their son registered in soccer but said it was poorly ran. I guess I should be happy that I was able to avoid this poorly run facility.

Melissa Valdez

I think it's a great facility. Whoever said the gym is packed must have never been to Defined or Sports and Wellness. There is always cardio machines available and rarely have to wait for a machine. It's actually very nice.

Roxanne Delacruz

Love this place just joined and dont regret it the childcare is a+ have a 2 month old and childcare is the best machines always available just need to make apt for personal trainer to show me what exercise to do to get toned and fit thanks ymca.

Jennifer Jordan

Friendly service, good machines, shower ice cold

Brad Boyce

Poor management. The pool was permanently closed, and the management seems to be incapable of planning for its refurbishment. The weight room is crowded. I thought that the $56 monthly membership was overpriced for the limited services provided. If they got the pool back, I would rejoin. Parking lot is often close to full and they can't get the pool running = bad management.

Phillip Sitges

Great gym and fun activities for the kids.

Andreika Hernandez

They charged me a late fee on a day that was already paid. The explanation is they want the following week paid before (understandable) but I had no clue. Cut a mother a break. I pay for two weeks ahead every time. Late fee is a joke.

Leslie Murff

I've been a member here for about 1.5 years. The pros: -free childcare w/ competent workers who genuinely seem interested in your child. -almost never crowded and the members here are unpretentious folk who just enjoy fitness -friendly staff who want to get to know you -reasonable membership fees -It is a very clean facility The cons: -Childcare has very limited hours. There are classes that I would sometimes like to attend but there is no childcare during those hours. -The equipment selection is small and a bit outdated, but seems to be improving over time. -The sports director seems very disorganized. We asked for a basketball to shoot hoops on the court and he did not know where either the basketball or a pump (the ball was very flat once it was found) could be located. Overall this is a good medium sized gym. Compared to other YMCA's around the country however it is behind the times. I feel it is in need of some rejuvenating and modernizing. Hopefully with the addition of the new functional fitness/large weight room this can happen.

J S

My husband and I visited ABQ for the National Senior Games this past week. ABQ opened their arms to all the athletes from across the nation. I would like to thank the staff at this YMCA for their kindness and support. I was able to work out prior to my matches. The Governor was generous to allow the athletes to use the wonderful facilities. My women's 60 year old team did get in the silver bracket but was not fortunate enough to come out with a medal. It was great to have come from Maryland to play at such a high level. My whole experience in Albuquerque, New Mexico was a fantastic one. Thank you.

Holly's High-Kick

Seems like those that just have gym memeberships are satisfied. However, the real identity are staff that they treat kids with threats and adult sarcasm. Their processes are streamlined to capture your money and Hide. Poor communication. Frontline staff like gatekeepers for the wizards that appear and vanish in sporadic email responses.

glen elliott

Nice staff and great machines with plenty of non-overcrowded space for cardio, weights etc. A small gym for basketball and volleyball too! Even have a family shower/changing room. The pitiful part about this Y is it could have been amazing if they had not filled the swimming pool with concrete after about 18 months of brain-storming what to do. I cancelled our membership and my family joined a competitor gym. Build a new pool and people will come!

Brad Robinson

Drove hour into town to take kids swimming but because aps is back in school Albuquerque pools are no longer open to the public during the weekday despite what the website says. Called ywca and for a $20 day pass my kids and my wife and I were able to swim for just about the same price as it would have for albuquerque and the hours were during the weekday when we can get into town. Clean facility. Nice staff and helpful. We have plans to set aside some of our income tax return to get a yearly membership. Looking foward to using the weights. Thanks ymca!

Aj Hinojos

Should get a sauna

Dragitall

Be advised that as of summer 2016 the pool has been closed permanently, for lack of funds needed for upkeep. You should visit and see if the facilities are worth it to you - but they're run down, the machines are overused and poorly maintained, cleanliness could be a lot better, and the whole place gives the sense that it's on the way out.

Nalisha Dickson

I enjoy coming to this gym because they seem to have more equipment then their other location. But.... lately I have encountered rude customer service from Gina which so happens to be management. She never smiles or welcomes you. Instead she is looking for any wrong doing she may think you are doing. So she can approach you in a rude manner. I hope YMCA takes a look into it.

Carolynne Ramirez

If I could give them a lower rating I would. Mostly because the child care staff is the worst. No one watching the kids, on their phones, and they talk to them so rude. Don't take your child there.

Giselle M

no pool with the remodel, i remembe the 80s daycare model of making all children sit by the wall. old pool closed. group finess room is hard on thr body dueto,concrete floor.

BASEDAj_

best gym ever friendly

Daryl Kingsolver

Snowbird going South was refused a shower even though I had been there year before & had a YMCA MEMBERSHIP DENVER 580685. Offered my Silver Sneakers # to them & it was also refused, even tho Salina, KS YMCA had no problem taking it. Management doesn't know what they are doing!

Rachel Hobbs

Great family friendly place, very reasonably priced, with a lot of fun classes and a wide range of equipment

Michael Griffin

I love the YMCA I took a trip of all the YMCA in the south west region and this one is the best one of all.

Jennifer O

Friendly staff, decent equipment, no pressure to sign up for extras that you don't want. The price is half what I paid at S & W and I have escaped the attitude & the meatheads as well!

Kenneth Robertson

Visited from out of state a little over a month ago. Walked in. Waited. Receptionist seemed swamped. That or she couldn't handle her job. I asked if they participated in the Y Away program. She frantically waved me by and told me to just go in. I asked where the locker room was. She frantically pointed, "Down there!" I went in. She didn't ask to see my membership card or ask for I.D. It's not like I was a regular; I'm from PA. I was carrying a decent sized gym bag. Could have had a gun in there. Could have been a registered sex offender. Building full of children.

Niko Gutierrez

I love YMCA and the staff has been excellent and very kind. However, Gina at the front desk is extremely rude. She has terrible customer service. She was trying to explain to me a policy, but her tone of voice was extremely un-friendly and instead of kindly explaining it came off very rude.

Kaily Brunson

Great daycare staff for the preschool, and toddler room, and very friendly childwatch staff. Very family oriented

A Google User

I grew up at this YMCA, and thus, am sad to see how poorly managed it is now. For example, the start and end dates for children's programs are incorrectly listed online. Online registration can be confusing and difficult to navigate. Programs are offered on a haphazard schedule and front desk staff are ill-informed about the details. You can try to call or email for help, but your emails and messages will not be returned (particularly if you are trying to contact Sports Director Arturo Padilla), so you may miss out on a class you or your child would like to take. For kid activities, you are probably better off at i9 sports, which has a similar philosophy but which is much better organized (and which costs about the same). Unfortunately, this YMCA branch is now waiting for a well-organized and energetic manager to "clean house" and return it to the family-friendly place that I remember it being.

Richie Villanueva

Good people love it

V. Dargain

The original Albuquerque YMCA at 4901 Indian School Road was built in the 1940's , I believe , and considering the volume of people that have used this structure since it's opening , it's held up well . The building is certainly not aesthetic competition for the spiffy looking health spas about town . But it also lacks expensive fees to use state-of-the-art equipment , in an ultra modern building with narcissistic trainers where no kids are allowed . For people on a limited budget , like myself , it's NOT a completely insufficient place to help stay physically fit and interact with other community minded people . The staff is very helpful . I lost 87 pounds with their exercise plan . It ain't all bad !

JLB

I just like the atmosphere and the cleanliness of the place and the machines are great and the staff is nice!

Anni Ka

Very friendly staff and a lot of classes to choose from if you don't want to train independently. It is a little on the pricy side though.

Catalina A

I give it a 2 because their gym is amazing but their volleyball program needs a new director. The girl tells me and my team that we horrible and that they wish we weren't in the program. Their refs don't pay attention during games and they don't know how to keep track of points. This season my team was not scheduled to be in the turnoments, which everyone gets into the turnaments, and so my coach had to cancel practice because we no loner have a space to practice in.

Martin Wagner

Hier kannst Du gut Sport treiben

Ashly Beans

Great daycare staff and very affordable. My daughter is learning multiple ways of communication and has developed great friendships. They also encourage parent involvement which is always a plus.